ibis Styles Toulouse Gare Centre Matabiau

ibis Styles Toulouse Gare Centre Matabiau 3 stars

Customer review rating (ALL Rating) 4.3/5 1,022 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Opposite station/metro, 100m airport shuttle, 30m to public parking lot.

  • Snacking card if you're peckish at any time.

  • Rooms spread around a patio, for guaranteed moment of relaxation

  • Better than home: hot & cold drinks, table football, PC and Wi-Fi at will!

  • Breakfast included, continental buffet style.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Toulouse Gare Centre Matabiau

13 boulevard de Bonrepos
31000 TOULOUSE
France

Telephone +33 5 61 62 44 78

Fax +33 5 61 63 18 06

Contact email

  • TISSEO:  MARENGO SNCF

  • TISSEO:  A MARENGO SNCF

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles - Shuttle paying

  • By boat

    CROISIÉRE OCCITANIA At nullkm / null miles

  • By car

    SUIVRE GARE SNCF At nullkm / null miles

  • By train

    MARENGO SNCF At 0km / 0 miles

  • By train

    TOULOUSE MATABIAU At 0.5km / 0.31 miles

GPS:43.611052, 1.452541

Companies

  • CARLSON WAGONLIT 0.8 km / 0.5 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Your meetings and events

Meeting room for maximum 15 persons. Well equipped with video facilities.

Room descriptions and layouts

2 

meeting rooms

From 1 to 15 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Toulouse Gare Centre Matabiau

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,022 reviews

TripAdvisor Rating  3.5/5  880 reviews

noisy, small , no air conditionning

Customer review rating 2.0/5

N. Solo - Confirmed reviews ALL

old hotel, not well refreshed, very noisy . You hear what your neighbour id doing as if he is in your romm. AC was not working

Dear SIMON N., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Greeat spot with nice old world atmosphere

Customer review rating 4.5/5

C. T. O. C. Couples - Confirmed reviews ALL

We booked due to a delay on the rail system and received an upgrade to a 3 bed room with separate shower and toilet. The room was huge and comfortable. the only issue is the light switch in the toilet is faulty (I omitted to report it to reception on departure). Shower was hot, good pressure and large. The towels were adequate, thinning a little from age. The mirror in the bathroom and towel holders excellent. Breakfast in a small area was the usual classy Styles type with mini croissants fresh fruit salad, fresh squeezed orange juice and every combination of food that I could want. The coffee machines worked and were strong enough to be enjoyable. Reception was polite and efficient.

Dear ROWLING C., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic stay

Customer review rating 5.0/5

Suaad R. Families - Confirmed reviews ALL

The hotel is across the train station which was good especially since we arrived around 9 pm (long trip) and didn't want to walk a lot. The room was spacious, clean and the baby cot was already ready which was great. The gentleman at the reception was very nice and helpful. I liked the fact that the toilet was separate from the bathroom which is nice when there are children in the room. The breakfast was nice - eggs, croissant, etc but unfortunately the fresh orange juice was out but there were other options. Morning team were equally nice - cheers to them.

Dear SUAAD S., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ras

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Ras

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Toulouse Gare Centre Matabiau. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Last minute help

Customer review rating 5.0/5

Nicola J. Couples - Confirmed reviews ALL

Our train from Toulouse was cancelled and the staff at this hotel could not have been more helpful

Dear NICOLA J., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly staff and conveniently located. Breakfast was very good and the facilities are clean.

Dear SANDRA RACHEL NGAR CHUN M., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and near Toulouse Matabiau, Toulouse train station, and at the same time accessible to a variety of nice retaurant.

Customer review rating 4.5/5

Cybele W. B. Friends - Confirmed reviews ALL

The staff was very nice and helpful, nothing was too difficult with them

Dear CYBELE WASSEF B., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very relaxing stay.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Clean, efficient, very polite informative staff and exactly what we required

Dear DESMOND JOHN GERMAINE MYRA M., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Barbs Families - Confirmed reviews ALL

We spent 2 nights there. 1 on our way to Bayonne and 1 on the way back. We had 2 different family rooms, 1 great and 1 average. The first room was quiet and well equipped. The second room could do with a new coat of paint, towels missing, no bath plug, dubious linens, and very noisy on a Monday early morning due to the bin lorries!

Dear BARBARA F., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location enjoyable stay

Customer review rating 4.5/5

G N. Friends - Confirmed reviews ALL

Everything went well checked in and out with no problems. Rooms and bathroom were clean and tidy continental breakfast was good. Only downside to my stay was my room overlooked the main road so was a bit noisy if the window was open.

Dear N. G., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay good location opposite Gare station

Customer review rating 5.0/5

Marie H. Solo - Confirmed reviews ALL

Room clean bathroom clean and hot water for one night or a week perfect location easy to walk to the central of Toulouse for visiting

Dear MARIE H. F., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad experience! Never more!!

Customer review rating 1.5/5

Wilson Business - Confirmed reviews ALL

The overall maintenance is awful. The wooden ladder that leads you to the upper floor is falling apart. The room cleanliness is terrible. Old furniture. For those who comes with car, the hotel does not even have temporary parking to stop the car and remove the luggage. The elevator is in bad maintenance situation (Dangerous). It is so small and tight, for just one person.

Dear WILSON Y., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Option for Value for Money

Customer review rating 5.0/5

Christos Couples - Confirmed reviews ALL

Very good location, clean facilities and very polite people!

Dear CHRISTOS K., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

TripAdvisor rating 5.0/5

Kathleen D TripAdvisor review

We stayed one night as the train and plane times did not co-incident. The hotel is ideally situated with a bus stop from the airport just outside and opposite the railway station. The room was large and quiet despite being on a main road. The staff were friendly and efficient and breakfast was very good for the price. The only down side was that the lift is very small. It felt Clovid safe.

Dear Kathleen, Thank you for the time you spent writing this review. All of our team is glad to know that you had a good stay with us and wish to see you for a futur stay in Toulouse. See you soon at the Ibis Styles Toulouse Centre Gare.

Toulouse escape

Customer review rating 4.5/5

Marc G. Couples - Confirmed reviews ALL

Good breakfast, fantastic location, friendly staff

Dear MARC G., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ideal for transport links

Customer review rating 4.5/5

Ralph J. Solo - Confirmed reviews ALL

Very clean hotel with pleasant staff

Dear RALPH J., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.5/5

Adrian W. Solo - Confirmed reviews ALL

Good location. Clean rooms and breakfast is ok.

Dear ADRIAN W., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paid for Ibis Styles but quality was like Formula 1

Customer review rating 0.5/5

Alina K. Couples - Confirmed reviews ALL

Dirty floor with satin in the room, similar to a yougurt drops. Dirty linen, spots of cheewing gum on the linen, and weird black spots on the pillow case. Dust in the bathroom everywhere. Shower gel bottles do not face the client with the etiquette. Spots on the mirror. Dust on lamps. Greasy radiator in the bathroom. Curtain in the window was possible to close, it was stucked in rails. We had to climb up to the ceiling to fix it ourselves. I made pictures of every issue and ready to share it everywhere. No possibility to send a housekeeper to fix issues, we ask reception person multiple times. We had to change linen ourself, is it ok ? I doubt. For all questions we we asked to wait for Monday. While we had one nigh stay Saturday to Sunday. No so called "Heartist" approach from Accor. Lazy lazy housekeeper. Good idea waisted with poor operations. Poor management of the situation by reception. During breakfast we came 1h 10 mins before the end of the breakfast. No orange juice, machine is already sparkling clean, breakfast manager says it is finished. Amazing. I would expect to hear this 5 mins before the end of the breakfast. Not 1.10h before. No any substitute proposed to guests, no excuses. Really dissapointed by the approach. I kindly ask to solve this issue. And make a partial reimbursement for inconveniences. I formerly worked in Accor HQ in Paris in CX department and I am super dissapointed to see this low level of service and management reactions.

Dear ALINA K., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good breakfast buffet

TripAdvisor rating 3.0/5

Do V TripAdvisor review

The hotel is easily located next to the railway station. The personal is professional and very kind. The room was large and clean. The breakfast buffet is very nice. There is a babyfoot for the children

Dear Do V, We very much appreciate your comments regarding your stay at the Ibis Styles Toulouse Centre Gare.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to Ibis Styles standard

TripAdvisor rating 2.0/5

L1015CBrogerb Couples - TripAdvisor review

Very disappointing. Old building. Rather run down. Our room had no window- just the opening over the door and a steep step from the hall into the room. It did have a separate toilet and shower. Breakfast was fine and tea coffee making facilities

Dear guest, Thank you for the time you spent writting this review. We are sorry that you did not have a great time with us during your stay. Our staff is giving the best to provide our customer the best service quality . Because the configuration is not the same in all of our rooms, we could at this time propose you a room swap. Wishing to see you soon in Toulouse. Regards

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