ibis Styles Toulouse Gare Centre Matabiau Hotel 3 stars

Customer review rating 4.2/5 3,803 reviews

ALLSAFE approved hotel

ibis Styles Toulouse Gare Centre Matabiau
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+ 19 Services

Hotel extras

  • Opposite station/metro, 100m airport shuttle, 30m to public parking lot.

  • Snacking card if you're peckish at any time.

  • Rooms spread around a patio, for guaranteed moment of relaxation

  • Better than home: hot & cold drinks, table football, PC and Wi-Fi at will!

  • Breakfast included, continental buffet style.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Toulouse Gare Centre Matabiau

13 boulevard de Bonrepos
31000 toulouse
france

Tel: +33561624478

Fax: (+33)5/61631806

Check-in from 12h00

Check out up to 12h00

  • TISSEO :  MARENGO SNCF

  • TISSEO :  A MARENGO SNCF

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles - Shuttle paying

  • By boat

    CROISIÉRE OCCITANIA At nullkm / null miles

  • By car

    SUIVRE GARE SNCF At nullkm / null miles

  • By train

    MARENGO SNCF At 0km / 0 miles

  • By train

    TOULOUSE MATABIAU At 0.5km / 0.31 miles

GPS :43.611052, 1.452541

Companies

  • CARLSON WAGONLIT 0.8 km / 0.5 mi

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 62 rooms
    • No room for people with reduced mobility
    • 5 family rooms
    • No connecting room
    • 62 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • Arabic
    • English
  • Lounge
    • Waiting area or lounge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • TLS Additional charge
    • TOULOUSE BLAGNAC Additional charge

Your meetings and events

Meeting room for maximum 15 persons. Well equipped with video facilities.

Room descriptions and layouts

meeting room

From 1 to 15 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Meeting room

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Toulouse Gare Centre Matabiau

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,803 reviews

TripAdvisor Rating 3.5/5

862 reviews

Very well located

Customer review rating 4.0/5

Bernardino Couples - 13/10/2021 Confirmed reviews ALL

In front of Tolouse Matabiau central station, this was very important for us. Close to city center. Staff very cooperative and kind. Nice room.

Dear BERNARDINO GIOVANNI SALVA B., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cannot recommend

Customer review rating 1.0/5

Karolina Business - 24/09/2021 Confirmed reviews ALL

Not clean enough, the whole floor was covered in chair/shoes marks, toilet not cleaned properly, shower handle broken and falling off constantly. The room is too small, a small table next to the bed was blocking the way to the other side of the bed and to the window. Nothing to eat for breakfast if you are lucky to get the table! Otherwise you need to wait in a line until the rest of people finishes eating. - no vegetables whatsoever, no cheese, fake jams and honey, no oranges for orange juice. Elevator awful for one person only. For this price, you can definitely find much much better hotels.

Dear KAROLINA MISS W., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

it was alright

Customer review rating 3.0/5

Kevin Solo - 17/08/2021 Confirmed reviews ALL

Noisy old building. Room not cleaned. Good bed, good service.

Dear KEVIN K., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 3.0/5

Babs Couples - 23/07/2021 Confirmed reviews ALL

The hotel is located directly across from the train station. Everything was fine but the air conditioner was not working and it was a hot and humid night. The hotel was very quiet.

Dear BARBARA H., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ideal for the station

Customer review rating 3.5/5

Dr G. Solo - 22/07/2021 Confirmed reviews ALL

A pleasant hotel which is ideal for an overnight stay in Toulouse when travelling by train. Everything (Covid) had been thought through. Breakfast was a great disappointment as when arrived, and when I arrived 08.15 there was little available and the buffet had not been restocked. In the viennoise there were only a few pain chocolates and no croissants . Few cheese portions and no hams. The locusts had descended and staff had not noticed. I made up for the hotel by having a late breakfast at Paul's on the railway station.

Dear G. B., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Opposite railway station

Customer review rating 5.0/5

Mary Solo - 13/07/2021 Confirmed reviews ALL

As requested I was given a very quiet room on the top floor at the back of the hotel. The standard double room was huge-by far the largest room I have ever stayed at in an Ibis hotel-and very comfortable. Staff were friendly and helpful and included breakfast was quite good, though not extensive.

Dear FRANCES H., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In need of an update

Customer review rating 2.5/5

J. Couples - 22/06/2021 Confirmed reviews ALL

An overnight stay while travelling

perfect location and very nice staffs

Customer review rating 4.5/5

Hyewon Solo - 16/06/2021 Confirmed reviews ALL

It was super close to the train station. so you can make travel easier to other cities nearby. Above all, the staffs were very very nice and friendly. Breakfast was also fine.

Room without curtains

Customer review rating 3.0/5

Nicolas Business - 01/04/2021 Confirmed reviews ALL

Nice check-in and check out. Breakfast OK (but not exceptionnal). Only concern was a missing curtain in my bedroom : light during the night and early morning.

Dear NICOLAS C., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good welcome ...

Customer review rating 4.5/5

G. D. Business - 29/12/2020 Confirmed reviews ALL

everything clean and suitable for the guess despite covid period ...receptionist very professional , available etc ...

Dear Daniel G., We very much appreciate your comments regarding your stay at the Ibis Styles Toulouse Centre Gare. We are glad you appreciated the kindness of the staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ibis Styles Toulouse Centre Gare teams

Well located

Customer review rating 5.0/5

S. Solo - 17/12/2020 Confirmed reviews ALL

Amazing and respectful staff

Dear SALLY S., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to Ibis Styles standard

TripAdvisor rating 2.0/5

L1015CBrogerb Couples - 14/09/2019 TripAdvisor review

Very disappointing. Old building. Rather run down. Our room had no window- just the opening over the door and a steep step from the hall into the room. It did have a separate toilet and shower. Breakfast was fine and tea coffee making facilities

Dear guest, Thank you for the time you spent writting this review. We are sorry that you did not have a great time with us during your stay. Our staff is giving the best to provide our customer the best service quality . Because the configuration is not the same in all of our rooms, we could at this time propose you a room swap. Wishing to see you soon in Toulouse. Regards

Comfortable and convenient location

TripAdvisor rating 4.0/5

Charles V Couples - 22/06/2019 TripAdvisor review

We stayed here after and before trips by train from/to the UK and found the location perfect for late arrivals and early departures from Toulouse Matabiau stattion and by the same criterion for picking up a hire car following arrival. The only drawback at the time of our visit were the extensive road works being undertaken in the area by the local authorities. Room clean and very comfortable

Dear client, Thank you very much for your comment, it is always a pleasure to receive positive feedbacks from our clients. We are delighted to learn that you enjoyed your stay at our hotel. As you underlined, ibis Styles Toulouse Centre Gare is located just in front of the railway station Toulouse Matabiau, and very close to the city centre. This makes possible the late arrival, or the visit of the city by foot. Regarding the road works in front of Matabiau station, we understand that they make the neighborhood a little less pleasant, and we apologize for that. The station area will be much cleaner at the end of the works. We hope to see you soon in Toulouse, Best regards

Old building in front of the station, with good service but poor accommodations.

TripAdvisor rating 3.0/5

Ana Cristina S Family - 19/06/2019 TripAdvisor review

Hotel is located just in front of the train and bus stations, which is very convenient. Helpful front desk service. Good breakfast. The only bad aspect is that it is an old building with wood floor, what makes it noyse at night because of the steps above you. The room was big but bathroom were divided in 2 and the toilet is really very small.

Dear client, Thank you very much for your comments about your stay at ibis Styles Toulouse Centre Gare. We very much appreciate all of the feedbacks from our clients. We are delighted to learn that you enjoyed the breakfast. In all the ibis styles hotels, breakfast is included in the price and served as a buffet with a large choice of products. During your stay, you had a big room where the toilet and shower are separate, and this is not the case for all our rooms. Most customers prefer this for more comfort, but sorry if you found the toilet a little bit small. Also, we are sorry that the wood floor has bothered you, and we hope you still had a good night. We hope to see you very soon in Toulouse, Best regards.

Tired

TripAdvisor rating 3.0/5

garethdent Couples - 06/06/2019 TripAdvisor review

I have recently stayed in quite a few Ibis Styles hotels in France, and l am afraid to say this hotel lets the brand down. The staff are fine, but the building is showing its age. The lift is only just big enough for one person with luggage and the decoration of the common areas is like a pastiche of the normal Styles look. OK if you catching an early train the next day but the street drinkers outside make location less than desirable. Do yourself a favour, spend a bit more and choose somewhere closer to the centre of town.

Dear client, First of all, thank you for sharing your comments about your stay at ibis Styles Toulouse Centre Gare. The satisfaction of our guests is a priority, so we are sorry that you did not like your stay, and we apologize about that. Thank you for your comment about the staff. Indeed, the hotel is open 24 hours a day, and the team works very hard to make each stay a unique and unforgettable experience. As you underlined, the building of the hotel is quite old, but we try to do our best to modernize it. All the bathrooms have been renovated, and the facade will be renovated too very soon. Concerning the location, the ibis Styles is located just opposite the railway station and a few steps from the city centre. There are also many different means of transport around the hotel likie the metro. But, you may know that every district has its disadvantages. However, the staff ensures the safety of guests day and night. Nevertheless, we hope to see you again soon in Toulouse to possibly make you change your mind, Best regards

Very good Ibis style

TripAdvisor rating 4.0/5

KAYAKOK Business - 08/05/2019 TripAdvisor review

This Ibis style is good one as the room has a desk (not all ibis style have a desk, but this one has), comfortable bed. They have a quite unique interior which is easy to use, as well as small + such as a complimentary bottle of water and free tea and coffee at the lobby. My room was quite specious althogh it seems that each room has a different size.The staffs are friendly. I read some bad review about this hotel but I believe they were all old reviews before renovation. The structure of the hotel is not conventional (some corridows are outside ) but the room looks new and clean and the hotel is in front of the main railway station so very handy location.I also appreciate the fact that their hangers are proper ones, and there is a smallish towel as well as big one at the bathroom. The things to improve; water pressure of shower is quite low , maybe intentionally because there is no shower curtain. Also there are more noisy guests here than normal red Ibis although it is not really hotel's fault. When there are noisy hotel guests, you hear more in this Ibis than Ibis normal next to it because of the structure of the building.

Hello dear customer, Many thanks for your positive comment about your stay at ibis Styles Toulouse Centre Gare. As you underlined, our hotel is located in an old building just in front of the railway station Toulouse Matabiau, and near the city centre, but even if the building is quite old, we are trying to do our best to satisfy our clients. We recently renovated all our bathrooms, and we painted and decorated all the corridors to refresh the hotel. The hotel has a particularity, it has a patio, that is why we have corridors outside. We hope to see you very soon in Toulouse !

Very conveniant for the bus and rail stations, which are located opposite the hotel and next to each other.

TripAdvisor rating 2.0/5

dfletchertyke Solo travel - 14/02/2019 TripAdvisor review

There is nothing stylish about this hotel, quite shabby in fact! The room was adequate and the breakfast was ok, but I've had much better in cheaper hotels in other cities, [got to say though the granary bread with butter and jam was quite delicious]. The staff were very pleasant and helpful, but I wouldn't stay there again. It needs a complete refurbishment or should become an extension of the ordinary Ibis Hotel which it is next to, which looked far more stylish!

Dear traveler thank you to specify your review that despite your disappointment, the location, our team, room and breakfast have met your expectations. We are currently under renovation and I think our hotel will fill you when it is finished! We can only invite you to compare! Bests regards

Family friendly, great location

TripAdvisor rating 4.0/5

matheresar Family - 30/10/2018 TripAdvisor review

Stayed here for 5 nights with our son. Location was great, less than 10 minutes away from the Capitoleum, infront of the Gare, restaurants and groceries all around.The hotel has a baby foot, and some interesting things to do for kids. Breakfast was ok. And coffee and tea is available all day.The staff was also very friendly and helpful.Unfortunately, there were some roadworks during our stay. But still ok.The toilet is a bit old, and the bath tub was slippery (I slipped! but am ok).

Good Location in Toulouse

TripAdvisor rating 5.0/5

Peter H Couples - 08/11/2017 TripAdvisor review

This hotel is well located. Easy to get to using the shuttle bus from the airport to the station (stops just over the road from the hotel). Hotel has a interesting design and out room (on inner courtyard) was quiet and well furnished. Reception was really very helpful and friendly. Breakfast in our view a good selection - even is the breakfast area was a little cramped at times.

Hi, Thank you for recommending our hotel. It's true, our location is ideal and the buffet breakfast very appreciated, especially for its fresh orange juice. For the breakfast area, we are planning work on the development next year. See you soon !

Great

TripAdvisor rating 5.0/5

145justynaf Family - 06/09/2017 TripAdvisor review

Very good location, huge room, bathroom and bed. Good breakfast with surprising fresh orange jouce. Coffe and tea avalilable 24h in the hall. Excellent reception service. Charger for various phones at the reception!

Dear Traveler, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

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