Hotel - Mercure Danang French Village Bana Hills
Mercure Hotel Mercure Hotel

Mercure Danang French Village Bana Hills

4.0/5 687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DA NANG
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Cable Car
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Kindly be informed that our reception at Toc Tien station will be temporary closed from August to November 2019 for renovation. We apologize for the inconvenience and appreciate your kind understanding. More information please contact h8488-re@accor.com

Hotel location

Your meetings and events

From the moment you and your guests step into our French Village, you'll realize you have arrived at a unique hotel like nowhere else in Asia. Ours is thoughtfully designed in a Gothic architecture style from 19th century.Our hotel consists of 7 buildings named for famous cities in France. Attentive staff members are ready to greet guests with warm smiles. Come for a visit to enjoy great natural landscape surrounding us.Mercure Danang French Village Bana Hills has one of the most unique locations and will definitely make your event distinguished and unforgettable.

Mercure Danang French Village Bana Hills Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Henri Meeting Room 90 m2 3 m 90 24 30 60 50
FRENCH VILLAGE 2 94 m2 3 m 100 28 36 60 60
Napoleon Ball Room 399 m2 3 m 500 75 50 230 350
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Accommodation
    • Wedding co-ordinator
    • Fine Cuisine
    • Wedding ceremony
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Danang French Village Bana Hills offers 470 rooms in nine categories: Standard, Superior, Deluxe, Duplex Suite, Executive Suite, Family Suite, Family Superior, Royal Suite and Bunks.Every room is designed in French colonial character blending elegant interiors and views of the surrounding French Village. All in-room equipment is state of the art, ensuring a comfortable and enjoyable stay.

  • 464 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 40 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.1/5 ALL Rating 2,433 reviews

Our guest reviews for
Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 687 reviews
Friends getaway - 08/12/2019 TripAdvisor review
« Nice location but that's all. »

The hotel staff were overwhelmed with the number of guests. The staff sent us to the cable car and told us that another staff will be waiting for us at the connecting station but we found no one and the cable car staff didn't even know where Murcure Hotel is and led us to the wrong direction. We expected a room with a small balcony as shown on the photos when booking but we got an attic room with no real window !!! The breakfast quality was also quite bad. Altogether, this hotel is substandard in all aspects comparing with other Mercure chains or even comparing with Ibis !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigoon J, Warmest greeting from Mercure Danang French Village Bana Hills! First of all I would like to apology for your first time experience and we appreciate your kind comment about our location which is unique inspired by French culture like no where else in Asia. With regards to the rooms, picture is for illustration purpose and we are having 07 buildings with different room design as the hotel is build in the style of a French Village the hotel and the rooms are very unique. I agree to some guests whose expectation of a separate room the open plan can be a different experience. We do have room types that do offer a separated bathroom, balcony, living room etc, so any guest who would like that additional privacy we do have available. To avoid such negative experience in future, we highly recommend to book directly to us or through our hotel group booking engine. This is a guarantee of first best price but also points in the loyalty program. This is unexpected situation, we are known as a place where our staff would bring the best service and make their trip memorable. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Thank you and best regards Guest Experience Manager

Anonymous Couples - 03/12/2019 Confirmed reviews ALL
« Crowded and Chaos »

It's so crowded around there. The staff was very nice with superb service when I arrived the hotel. However, they were gone when I checked out. Le'table restaurant was nice but the restaurant for my breakfast should improve a lot.

Esther Couples - 30/11/2019 Confirmed reviews ALL
« Amazing »

Amazing place, unfortunately was raining and couldn’t experience totally. Staff were exceptional and couldn’t do enough to assist. Will go back in summer.

Phuong-que K. Couples - 23/11/2019 Confirmed reviews ALL
« Honeymoon & birthday ceremony »

Appreciated to the very good services & hospitality treatment. Especially the very warm welcoming & helpful customer services staff.

Hardy H. Families - 18/11/2019 Confirmed reviews ALL
« Very very happy customer »

To the team of Mercure BaNa hill resort, Thank you for your hospitality during our visit. We are very happy and pleased with the services and hospitality your team has given, from before we arrived and even after we departed. This is probably so far the most favourite Mercure hotel we ever stayed. We were personally messaged by ms Jurnee, hotel guest relation a manager, and waited at the cable station to assist us. Without her, we might get very confused with the resort at first. From time to time she even greet and asking us to see if we are in need of assistance from direction, suggestion and activities booking. The hotel its self is a wonderful place, very nice view and ambience, you will feel as you are somewhere in France. At least 2 nights will be recommended to enjoy the resort. Our room was also upgraded and the view plus room type was very good. Definitely we will come back again. The restaurant there is also nice and quite ok in term of the price. We tried Vietnamese, international, hot dogs, and even lotteria (Korean fast food). All are very nice. Thank you Ms Jurnee, ms Hung, mr Maxwell and your team. We really enjoy our time here. And to Mayor Péchey, merci de m'avoir salué personnellement lors de notre arrivée, vous nous faites vraiment sentir les bienvenus et accueillis avec l'hospitalité française. vous avez fait un travail remarquable en entraînant et en guidant votre équipe pour qu'elle fasse de son mieux. Nous sommes très heureux et avons hâte de revenir. C'est probablement le meilleur séjour que nous ayons fait.

Family - 13/11/2019 TripAdvisor review
« Good time at BanaHill »

We stayed 1 night, family room for 4 prs. Though it has no air-condition in room, weather was so cold that made us no need even fan. Various of breakfast but taste not so good. Appreciated service of bell boy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear katarinyapre, Thank you for your comment and compliment, we are so much appreciate and happy to know that you had amazing time. Hope that you enjoyed the atmosphere which is unique in Bana Hills and glad to welcome you back soon with your friend and family. Best regards Guest Experience Manager

Benja Couples - 29/10/2019 Confirmed reviews ALL
« Excellence place »

Wonderful up grade to a room with great view. Strongly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mongkol T., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

R C. Couples - 25/10/2019 Confirmed reviews ALL
« A rival was well mangled and all services were extremely curtious »

We enjoyed the experience and facilities provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob C., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Keilyn N. Friends - 24/10/2019 Confirmed reviews ALL
« It was a great hotel but lots of things we wanted to eat in some restaurants were out, even lotteria like how are you out of drinks on a tuesda »

We love the hotel and the amenities. Staffs were friendly and helpful. We did the angel's massage package and was highly satisfied except for the part where the staffs were laughing at my friend's snoring. I would laugh too but they were talking in Vietnamese making comments about his snoring and made fun of it, I'm bilingual and could understand it all, it was unprofessional to hear. The other point off was due to unavailability of services. We often found ourselves settling for another choice, either food or services due to whatever reason. We had to change our choice of food because it was out, choice of drinks because the "blender was broken," even flip flops I had to get the pairs I was kinda ok with because we went to 3 shops and none of them carry my size; 7 by the way. It was a huge inconvenience that we even had to go to several shops in that rain and storm and still settled for a choice or else my shoes would be ruined.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian M., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Paint Families - 21/10/2019 Confirmed reviews ALL
« worth to stay :) »

Clean room and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pennapa T., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jessie

Busara Families - 20/10/2019 Confirmed reviews ALL
« Satisfied »

Good place good staff, love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear busara p., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Guest Experience Manager

Sk Families - 16/10/2019 Confirmed reviews ALL
« Good Place Great Service mind »

I am asthma and allergy coughs travel with my dad who over 75 years old. I send many requests to the hotel such as checking the smoke and musty smell from the bed linen etc.. Ms. Sarah replied me by very warm welcome e-mail. When I arrived all staff gave us full supported and our room was very clean. All staff at Resturant give us warm welcome especially Mr. Leo he provide us a table in private zone. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saranya K., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good day Guest Experience Manager

Apikallaya A. Couples - 15/10/2019 Confirmed reviews ALL
« Thank to Mr.Leam (reception) »

Thank to Mr.Leam (reception) For the good service they provide to us. I will be come back again with my family :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apikallaya A., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

PinkPeakPerky Family - 15/10/2019 TripAdvisor review
« Lovely time at Mercure Bana Hills »

Glad that i took a good decision to stay here for 2 nights so i could have enough time to spend my perfect holiday here around Bana Hills - in the hotel room, fantasy park, outdoor photogenic spots and some nice restaurants! Love them all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PinkPeakPerky, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Michael D. Couples - 07/10/2019 Confirmed reviews ALL
« We loved Bana Hills »

Our interaction with the staff was good overall. The difficulty of getting to the hotel wasnt great. Fortunately we paid bell boys to assist along the way - but there wasnt any real direction from the bottom to the top. We were a little overwhelmed. What this meant was that when we got to our room we were releived. The practicality of living on the top floor of a castle werent evident until you tried to move around the room with 1/3rd of it missing - I hot my head 2 times on the concrete walls. We should have demanded a new room but the english v vietnamese language caused us to put up with it. It was an experience one way or another. Please contact me if this doesnt make any sense. At least I will know my time was valuable enough to understand the issue contained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael D., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guest Experience Manager

Michael T. Couples - 05/10/2019 Confirmed reviews ALL
« 舒适有如在自己的家 »

Thanks for giving us a slide of cake for our 25th anniversary. We feel touch ! Breakfast and buffet lunch extremely good. Atmosphere is fantastic. Thanks !

Our hotel has responded to the review
Our hotel has responded to the review

Dear t. k., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guest Experience Manager

Nitirat Y. Friends - 03/10/2019 Confirmed reviews ALL
« Worth stay!! »

Thank you for having us. Even you guys have a lot of customer to take care, but you still did a very good service for us as the member. Big thanks for Valentine and Jenny for taking care of our check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitirat Y., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

K. Y. W. Couples - 03/10/2019 Confirmed reviews ALL
« YOU BUSY, NO TIME TAKE CARE OF US »

YOU SO BUSY, NO TIME TAKE CARE OF US. ROOM NOT CLEAN, SO MANY INSECT BIT ME, TOLD YOUR FRONT STAFF, STILL NOT TAKE ACTION.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yee W. K., Firstly my apologies in the late reply to your feedback. We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again.

B. C. T. Families - 01/10/2019 Confirmed reviews ALL
« Really nice experience as first trip with Mercure »

Another experience to sleep on the top of mountain after first time in Malaysia, Ganting. Really love it so much just one thing is there are less restaurants and pub at night for entertainment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chan t. B., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

B. Families - 27/09/2019 Confirmed reviews ALL
« Fantastic »

Fantastic location and exciting the cable car, good service and have activities all day, very good for breakfast and dinner.

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