Novotel Banjarmasin Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 258 reviews

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru
70724 BANJARMASIN
Indonesia

GPS:-3.445568, 114.764988

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SQUARE

Non contractual photo

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

Your meetings and events

Located at the lobby level, the hotel's meeting room come with high ceilings and is ideal for business meetings, family reunions and private dining groups of up to 450 guests. Located at the lobby level, the hotel's meeting room come with high ceilings and is ideal for business meetings, family reunions and private dining groups of up to 90 guests.

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs. You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  258 reviews

TripAdvisor Rating  4.0/5  422 reviews

Well located. And as pee my expectation.

Customer review rating 4.5/5

Adhy Families - Confirmed reviews ALL

Due to our activity the location is just right for our visit.

Dear DEWA N GDE A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gede Pratama General Manager

Novotel Banjar - Stll the Best

TripAdvisor rating 5.0/5

R1c0MD Business - TripAdvisor review

Friendly and Excellent Environment.., Good Food and Finest Test., Strategic Location and Best View., But have to maintain and increase a level of the services and facilities., Keep rockin' and be a transetter

Dear R1c0MD, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the staff friendliness, the environment, location, the quality of food were met up to your expectation. I will share your comments with our team to keep maintain and improve the quality of service and facility. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gede Pratama General Manager

Very bad service and super snail service

TripAdvisor rating 1.0/5

ChangPB Business - TripAdvisor review

I stay Novotel Banjarmasin Airport 2 nights. Check-in 2 Dec 2022 and Check-out 4 Dec 2022. Dec 3 night i and my group went to restaurant of hotel and order 2 towers of Beer. Waiting 30 mins before getting beer in Beer tower but no glasses. I ordered glasses but 15 mins later not get it, i have to walk to ask and grab it by myself. I ordered few more things but never get from them. When i asked them to check the bill, another 20 mins still no bills come. Then i walk to reception and ask them to check the bill. When i check-in front reception told me no need deposit because i paid room charge already. Then, i sign the bill and will pay when i check out next morning. Later, 3 men of hotel come to my room and push me to pay at 11PM. Can't believe this is NOVOTEL standard, Can't believe hotel people has this kind of service. I'll not come again and suggest all people to avoid this hotel.

Dear Mr. ChangPM, We very much appreciated your comments regarding your stay at Novotel Banjarmasin Airport. It is with much regret we read about the unfortunate circumstances of your recent visit at our hotel. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Banjarbaru Airport. On behalf of the hotel team, once again we wish to thank you for your continuous support and hope that the unpleasant experience will not in any way prevent you from availing yourself of our services in the future. We will more than happy to have another chance to welcome you again in our hotel to witness on the changes that we made. Sincerely, I Gede Pratama General Manager

Great pools, variety of foods, comfortable room to stay

Customer review rating 4.5/5

Fanny Families - Confirmed reviews ALL

We had a great stay, our son was so happy playing in the pool all day

Dear FANNY NUZHIDA FEBRIANA, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gede Pratama Suarmandika General Manager

less comfortable

Customer review rating 2.5/5

Julian Business - Confirmed reviews ALL

1. Cleanliness is not good, I saw some cockroaches at breakfast (one in the egg corner and one near the stack of plates) 2. toilet cleaning is not clean 3. Some of the lights in my room are off 4. wifi in the room is slow

Dear JULIAN AMBASSADUR S., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the cleanliness and lighting in room as well as the wifi in room. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Gede Pratama Suarmandika General Manager

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Other web-users rate our hotel

  • 86 reviews 8.7/10 Location
  • 345 reviews 8.3/10 Room
  • 377 reviews 9.4/10 Service
  • 8 reviews 6.4/10 WiFi
  • 216 reviews 8.2/10 Cleanliness
  • 209 reviews 9/10 Food
  • 199 reviews 9.1/10 Amenities
  • 78 reviews 8.6/10 Breakfast

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