Hotel - Pullman Jakarta Indonesia Thamrin CBD
Pullman Hotel Pullman Hotel

Pullman Jakarta Indonesia Thamrin CBD Hotel

4.5/5 3,315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Complimentary Internet Access (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionningwith individual remote
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

JAKARTA CONCENTION4.5 km / 2.8 mi PEKAN RAYA JAKARTA15 km / 9.32 mi

Exhibition centre

PEKAN RAYA JAKARTA15 km / 9.32 mi

Your meetings and events

This state of the art ballroom will host your every event to perfection. With a capacity of up to 800 people all the while customizable to your event and equipped with the latest technology, Pullman Jakarta Indonesia can tailor to your needsElegant and modern function room, adjacent to the Grand on Thamrin Ballroom, Menteng room will be an ideal board meeting venue or pre function roomAny questions? Ask our in-house Event Manager or, for tech questions, our IT Solutions Manager. Seminar packages are available, and Wi-Fi is free throughout the hotel.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAMA 34 m2 2 m 18 12 0 12 10
STUDIO 3 41 m2 2 m 30 12 0 18 18
STUDIO 4 41 m2 2 m 30 12 0 18 18
STUDIO 5 41 m2 2 m 30 12 0 18 18
STUDIO 6 41 m2 2 m 30 12 0 18 18
STUDIO 1 43 m2 2 m 30 12 0 18 18
STUDIO 2 43 m2 2 m 30 12 0 18 18
CAPITAL BOARDROOM 62 m2 2 m 0 30 18 0 0
RAKA 66 m2 3 m 50 25 0 20 30
WIRA 67 m2 2 m 50 25 0 20 30
JAWARA 77 m2 2 m 50 0 0 24 40
AZURE 94 m2 2 m 50 24 0 60 18
HESA 109 m2 2 m 80 30 0 30 40
VERANDA 110 m2 0 m 0 0 0 0 60
MENTENG ROOM 113 m2 3 m 60 30 0 45 50
STELLAR 131 m2 2 m 75 30 0 50 40
AURUM 134 m2 2 m 100 48 0 70 60
THE GALLERY 154 m2 3 m 140 60 0 80 80
GRAND ON THAMRIN 648 m2 3 m 700 0 0 320 300
    • Flipchart
    • Soundproof areasfor greater confort
    • Screen
    • An extensive array of audio,video and projection equipment
    • Lectern
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Projection screen
    • Overhead projector
    • Wedding ceremony
    • Wedding co-ordinator
    • Catering available
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The newly renovated Guest Rooms are inspired by Indonesian art and style. They feature the most modern technology including High-Speed internet access, an efficient working desk, a stylish glass bathroom partition, LCD TV and exclusive amenities.

  • 427 rooms
  • 353 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 23 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • TV room service ordering
    • Air conditionningwith individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 8,705 reviews

Our guest reviews for
Pullman Jakarta Indonesia Thamrin CBD

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 3,315 reviews
Anonymous Friends - 13/02/2020 Confirmed reviews ALL
« Excellent service »

I had excellent stay in Pullman, and the thoughtfulness from Filipus and Asep their made my heart touched when they got to know the purpose of my visit they prepare all well and gave me a service more then i expect. Also thank for Kurnia (if i not wrong) he did a great job for taking care all my request. I wish to come back soon!❤

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., It was a true pleasure to read your review of Pullman Jakarta Indonesia. The team loves to share our valued guests special occasions and assist in turning them into great memories! We are happy to hear that you have enjoyed the special touches that we, in particular Asep, Filipus and Kurnia had prepared for you as we believe that you were deserved to feel special. The team and I will be delighted to have you back, hopefully very soon. With Warm Regards, Dan Benzaquen General Manager

Amelia Families - 13/02/2020 Confirmed reviews ALL
« Good stay »

when we came directly welcomed with a warm smile from the hotel staff it was the beginning of an extraordinary experience, the check-in process was so fast with friendly service and we were delivered to our room. the atmosphere of our room was very comfortable and all the necessities we needed were all available, the bathroom was clean the room was fragrant and the wifi network was very good. tomorrow morning we have breakfast at the restaurant, as usual their warm smiles always welcome our arrival well and we sit near the glass with a view towards the outside of the restaurant all the explanations about the restaurant Sana sni convey very well about the explanation of the buffet food and our drinks served very quickly and well when we started breakfast we were offered with a variety of food menus such as chinese food, japaness food, Indonesian food western food and gluten food area available all the food here is very tasty with very good and friendly service from every restaurant staff.pullman jakarta Indonesia provide very good and friendly service and it was very memorable for us and we will definitely return to this place. Thank you very much Pullman and all his staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Amelia, I would like to thank you for taking the time in writing your review about how your stay at Pullman Jakarta Indonesia turned out to be. We are always pleased to know our guests appreciate the time they spent and we were able to make you feel welcome throughout your stay. Positive feedback like yours always inspires us to do better. At the same time, we would appreciate if you could share this positive experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html). Thank you one more time and we hope to welcome you again on another wonderful stay with Pullman. With Warm Regards, Dan Benzaquen General Manager

K. Business - 13/02/2020 Confirmed reviews ALL
« Good stay »

a short but memorable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for taking the time to share your review with us. It is really wonderful to read that your stay with us was up to your satisfaction and we are glad to know that you were satisfied with our services, in particular Jannah and Irma who works hard every day with their hearts to provide a more personalized service. Thank you once again and we certainly look forward to welcoming you back to our hotel. With Warm Regards, Dan Benzaquen General Manager

12/02/2020 TripAdvisor review
« Good Location and Breakfast »

Book 3 rooms in this hotels when a promotion (include Breakfast) and has been paid. 1 Day before I was called by Accor that they can't allowed the promotion for 3 rooms but maximum 2 rooms. So we need to pay different rate for 1 room (not include Breakfast) which is more expensive. Rooms is standard, quiet small. We also book 1 apartment room type but coffeemaker can't work properly and on the kitchen side there's a leak which make the stove full of water. The good things is location and Breakfast.

Rizky P. Families - 11/02/2020 Confirmed reviews ALL
« Old hotel but cozy and comfy hotel »

Staying for weekend stay, Wandaka the concierge greet with warm welcome and very helpful during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rizky P., Thank you for for sharing your positive comment about your stay at Pullman Jakarta Indonesia. We are delighted to read that you had a great weekend with us and and truly appreciate your kind words towards the hospitality Wandaka provided you with We all sincerely hope to have the chance of welcoming you again in the future. With Warm Regards, Dan Benzaquen General Manager

Datin D. Business - 10/02/2020 Confirmed reviews ALL
« Good stay »

My stay was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Datin D., Thank you for sharing your feedback of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that you enjoyed your overall stay with us and we look forward to welcoming you back in near future. With Warm Regards, Dan Benzaquen General Manager

Gary Business - 09/02/2020 Confirmed reviews ALL
« Should be much better »

1) thermostat not working. Needed technician to fix 2) 4am mosque prayers came thru loud and clear. 3) WC light not functioning. Needed technician to fix. 4) my other stays at Accor hotels not recorded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary, I am disappointed that you did not fully enjoy your stay at Pullman Jakarta Indonesia. Please do accept our sincere apologies for the inconveniences you encountered in the room. This was immediately shared with our engineering team who will take the necessary actions on this matter. Furthermore, it is most concerning to read your comment on the noise from mosque. Please be advised that we do have rooms located away from the mosque and we would be delighted to allocate you to one of those next time you stay with us as we do want you to have a comfortable night's sleep. In regards to your stay record, we highly advise you to contact the previous hotel directly so that they would be able to rectify the issue as each hotel has their own records. We thank you very much for sharing your experiences with us and hope to have the pleasure of welcoming you back to a very pleasant experience upon your next visit to our hotel. With Warm Regards, Dan Benzaquen General Manager

Anonymous Business - 07/02/2020 Confirmed reviews ALL
« Laundry too intensive »

I stay in this hotel about 60nights a year. Laundry often damaged when returned. Although it was new shirt before, it looks 10years use after return such as color and touch. More careful handling is needed. Fragrance in room too much. In Indonesia, there is fragrance almost everywhere in elevator and office space. Same fragrance used in rooms in this hotel. I do not like it and asked staff to stop it but continued.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for your feedback, we do appreciate the time you have taken to share all the information with us. We have highlighted your points with regards to the quality of laundry which I can assure you that this most certainly a very rare occurrence. I however would like to personally apologize for the inconvenience this may have caused and have informed our relevant department who will diligently look into it. At the same time, I also apologized regarding your issue concerning the room fragrance. Our priority is to always offer the best quality of comfort to our valued guests and I regret that it was not handled correctly during your stay with us. We have updated your preferences in our system for your next stay to ensure your room will be free from fragrance. I personally value your constructive feedback and hope to have the pleasure of welcoming you back to a very pleasant experience upon your next visit to our hotel. With Warm Regards, Dan Benzaquen General Manager

Anna Friends - 07/02/2020 Confirmed reviews ALL
« Excellent »

Definitely will come back, the place is strategic, all the staff was friendly, i feel welcomed. My breakfast was also very good! So many good food to choose, and all the staff always smile and greet when they meet me Overall it was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Anna, Thank you for sharing your review with us. We are glad to read that you had an enjoyable stay in the hotel, and essentially that you enjoyed our award winning breakfast buffet in Sana Sini Restaurant. The entire team here at Pullman Jakarta Indonesia always works to make our guests' stay as convenient as possible and we are extremely happy to hear that we made you feel truly welcome on this occasion. Thank you once again for sharing your experience with us and we look forward to welcoming you back in the near future! With Warm Regards, Dan Benzaquen General Manager

Indra Families - 04/02/2020 Confirmed reviews ALL

Nice hotel, friendly staffs, very good location, the room is abit small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Indra, Thank you for sharing your review of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that you enjoyed your overall stay with us. For your next stay, let us introduce you to our larger Grand Deluxe Room which are very popular among guests who appreciate the extra space and will make your stay more comfortable. Until next time! With Warm Regards, Dan Benzaquen General Manager

Joop D. W. Business - 03/02/2020 Confirmed reviews ALL
« Very nice stay in a well located place »

The Pullman is a nice hotel with very good facilities. The breakfast is excellent, and the buffet for dinner is also very extensive. The rooms are good and well equipped. The only thing what is missing is a nice outside seating area for a drink or meal. The pool is too basic for that and the rooftop area is not open to the general public or guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joop de W., We are pleased to read that you enjoyed your overall stay at Pullman Jakarta Indonesia. Thank you for all your compliments about our facilities and the comfort of our room. Additionally, our exquisite buffet is indeed a highlight for many of our guests and it is great to see that you had the time to visit Sana Sini Restaurant and could sample from its extensive selection. On another note, we are also delighted to receive your personalized mention on Nana and the Back Room Bar team member. Thank you once again for sharing your feedback with us and we look forward to welcoming you back the next time you visit Jakarta. With Warm Regards, Dan Benzaquen General Manager

Jimmy C. Solo - 03/02/2020 Confirmed reviews ALL
« Location is perfect. »

Compared to other hotels that I stayed in Jakarta. Pullman was very clean and knit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jimmy C., We are happy to learn that you had a positive experience with us, not only because of our location but also because of the overall hotel's cleanliness. Thank you very much for sharing your encouraging feedback and we are here at Pullman Jakarta Indonesia will be very happy to having you back at the hotel in the near future. With Warm Regards, Dan Benzaquen General Manager

Hl W. Families - 03/02/2020 Confirmed reviews ALL
« Wonderful location »

Location is wonderful as it is near the Plaza Indonesia and Grand Indonesia. Extremely heavy traffic from Airport to Hotel. Great spread of breakfast buffet spread, which consists of the typical western style of selections, noodle station, Chinese style station, Indonesian style station, Japanese style station and not forgetting the fresh juices, pancakes, waffles and even ice cream. Also, the wonderful taste of the local Indonesian Herbal concoction are being served in the buffet as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for your review of Pullman Jakarta Indonesia . We are delighted to read that you thoroughly enjoyed your stay with us. From the convenience of our location to the great Pullman breakfast, we are all about offering positive and memorable experiences to all our guests. The team and I will be delighted to have you back, hopefully very soon With Warm Regards, Dan Benzaquen General Manager

Riaaz Families - 01/02/2020 Confirmed reviews ALL
« Excellent stay »

It was truly a memorable stay made more special by all staff members who were extremely pleasant, courteous and willing to go that extra mile to make our stay an exceptional one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Riaaz, Thank you very much for taking the time to share what a memorable experience you had with us. It’s really pleasant to read that our team went the extra mile to make your stay exceptional one. We look forward to welcoming you back very soon to Pullman Jakarta Indonesia and have the opportunity to make your next experience as great as the this one. With Warm Regards, Dan Benzaquen General Manager

Sami H. Friends - 31/01/2020 Confirmed reviews ALL
« Great stay »

Flawless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sami, Thank you for sharing your feedback of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that you enjoyed your stay with us and we look forward to welcoming you back in near future. With Warm Regards, Dan Benzaquen General Manager

Anonymous Families - 31/01/2020 Confirmed reviews ALL

Overall friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We really appreciate the time you have taken to review your last stay with us. It is satisfying to read that you had an overall pleasant experience in our hotel and thank you as well for personally acknowledging Hari and Frankie who are very happy to hear that you appreciated their excellent service. Thank you once again and will be happy to welcoming you back on your next trip to the city for another stay with us. With Warm Regards, Dan Benzaquen General Manager

Fadhli Solo - 29/01/2020 Confirmed reviews ALL
« Excellent location, good friendly staff »

Very good, but used to be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fadhli, Thank you for taking the time to provide us with such valuable feedback in regards to your recent experience with us. We are glad to read that you had a comfortable stay with us, although you found some shortcomings in your room All points are well noted and you can rest assured that we have taken the necessary steps to rectify those shortcomings. We appreciate your sharing your concerns, It is only our hope that your will give us the opportunity to deliver a more memorable experience when staying with us again. It will be our pleasure to introduce you our larger Grand Deluxe Room with 43 sqm which offers a more stylish, modern and spacious environment With Warm Regards, Dan Benzaquen General Manager

Radzeal G. B. M. S. G. Business - 29/01/2020 Confirmed reviews ALL
« A very satisfied customer »

Very pleasant stay. The hotel staffs are very friendly and helpful. Plus located near Plaza Indonesia was a very big plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Radzeal G. bin Mohamed Saleh G. Thank you very much for your review of Pullman Jakarta Indonesia. We are delighted to read that you thoroughly enjoyed your stay with us, from the convenience of our location to the friendly service of our team, we are all about offering positive and memorable experiences to all our guests. The team and I will be delighted to have you back, hopefully very soon. With Warm Regards, Dan Benzaquen General Manager

Abdul R. B. Y. Solo - 28/01/2020 Confirmed reviews ALL
« Great location, got free upgraded, well treated. »

My one-night stay was an awesome experience. My booking was upgraded to unexpected room which was the city view of central metropolitan Jakarta. The Plaza Indonesia was just opposite the property which also the Bundaran HI MRT station was located. Definitely I will book again at this property in my next trip to Jakarta. The staff were also very professional and provided the best services to the guests. I had made the right choice at the right hotel. World class hospitality !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdul Rahman Y., We were truly pleased to read how much you enjoyed your one night stay with us and at the same time to notice that your room upgrade with its breathtaking views suited you best.. Thank you as well for your kind recognition about the efforts of our team that strives for providing the guests with the world class experience. I will forward your kind appreciation to them. We would like to thank you one more time for choosing Pullman Jakarta Indonesia and nothing make us happier than to know that you will definitely come back. See you soon then! With Warm Regards, Dan Benzaquen General Manager

Baska Families - 28/01/2020 Confirmed reviews ALL
« Weekend Retreat »

Strategic location with nice room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Baska, Thank you for sharing your kind feedback and we are very excited to know you made the most of our convenient central location and our room. It is satisfying to read that our team stands out for the excellent service and the complete level of satisfaction we provided to our guests. We look forward welcoming you back in the hopefully not too distant future. With Warm Regards, Dan Benzaquen General Manager

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