Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

4.0/5 1,374 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BAQER MOHEBI EST.1 km / 0.62 mi BRUNNEL ENERGY1.5 km / 0.93 mi DUBAI DRY DOCKS0.5 km / 0.31 mi GALAXY SHIPPING2.5 km / 1.55 mi INCHCAPE SHIPPING2.5 km / 1.55 mi KANOO SHIPPING1 km / 0.62 mi SCOTT WILSON KILPATRICK0.5 km / 0.31 mi
BAR CODE GULF0.1 km / 0.06 mi BUREAU VERITAS0.5 km / 0.31 mi ENGINEERING ASSOCIATES0.1 km / 0.06 mi GULF ENERGY MARITIME4 km / 2.49 mi JAN DE NUL DREDGING4 km / 2.49 mi LOGICOM M.E.1.5 km / 0.93 mi WARTSILA4 km / 2.49 mi

Exhibition and convention centre

CONVENTION CENTRE2 km / 1.24 mi

Your meetings and events

2 individual boardrooms accommodating 15 persons, combinable to one large area of 68m Sq. Equipped with overhead mounted LCD projectors to offer an ideal venue for conference, meetings and trainings. Located on the ground floor beside the business centre.

Mercure Gold Hotel Al Mina Road Dubai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL MINA GOLD ROOM 68 m2 2 m 50 30 30 30 40
    • Screen
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 40 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.2/5 ALL Rating 2,653 reviews

Our guest reviews for
Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,374 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vinay L. Business - 20/02/2020 Confirmed reviews ALL
« Good stay »

Swift check in no head aches with passport scans etc excellent GUEST POLICY !!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vinaydeepak L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Swati Families - 20/02/2020 Confirmed reviews ALL
« Room’s view was a major issue »

The front desk refused to provide room with front or rear view inspite the rooms were vacant. It could have made exp. more beautiful. We visited hotel to celebrate our Anniversary, but this exp. turned it down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Swati R., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sincerely sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, for a future occasion we strongly recommend you to visit our website for all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager Sincerely, Chris Fourment General Manager

Kelechi N. Couples - 18/02/2020 Confirmed reviews ALL
« Great stay, You made my vacation wonderful!! »

My stay at Mercure Gold Hotel was an amazing experience, the staff are extremely welcoming and hospitable. The hotel is a beauty to behold with several amenities, bars, a gym, spa, a pool at the beautiful rooftop. The tours we booked from the hotel were also an amazing experience. I got a surprise birthday cake from the hotel on my birthday! I definitely recommend this hotel and I’m looking forward to another visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kelechi Cynthia N., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Mrs A. G. Couples - 16/02/2020 Confirmed reviews ALL
« Enjoyed evey moment while staying »

It was over all good experience and i have enjoyed the breakfast buffet service alot. Not forgetting the roof top area for great atmosphere. Keep it up guys

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Afshan g., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Nelson Friends - 15/02/2020 Confirmed reviews ALL
« Well located »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nelson Kipkemei M., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Shantanu D. Business - 13/02/2020 Confirmed reviews ALL
« Decent Stay for a week »

Stay was Ok. Nothing too good or too bad. However, I expect a bit more being an Accor Gold member and in particular being a frequent customer of this particular hotel- 1. A dedicated front desk for Accor premium members will save waiting time at the front desk 2. A room upgrade for Accor gold member and frequent customer like me will be hugely appreciated 3. Sapna at the front desk is very efficient and supportive- hope the other guys also achieve similar levels of customer handling efficiency.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shantanu D., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Anonymous Friends - 10/02/2020 Confirmed reviews ALL

Very curtious staff, cleaned room and best location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fareed U., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Elysha O. Friends - 10/02/2020 Confirmed reviews ALL
« Excellent »

My stay at the Mecure Gold Hotel was perfect! All of the staff members were professional and friendly. I would like to highlight the excellent customer service I received from Hassan, at the reception desk and Ajit from the restaurant. Ajit went above and beyond every day to make our stay special. He even had a cake sent up to my room for my birthday. I was truly surprised and lost for words from all of the amazing hospitality. I would definitely stay at this establishment in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elysha O., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Wissam Business - 08/02/2020 Confirmed reviews ALL

Acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wissam J., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Bob S. Business - 07/02/2020 Confirmed reviews ALL
« I have been to the Hotel many times, it lived up to my high expectations. »

Over good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert Frank S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Geeta Friends - 05/02/2020 Confirmed reviews ALL

Very well located Excellent services. Pleasant staff. Would luv to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Syed A. A. Business - 02/02/2020 Confirmed reviews ALL
« Just OK! »

Room cleanliness was not good, availability of accessories in the room was very poor, housekeeping and room service staff was low hence delay in services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed Adeel A., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time we would like to update you that in all room (Bathroom) there is a message note that Eco- Friendly amenities like shoe shine, body lotion, shaving kit etc are available upon request as it is not a part of standard amenities in the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reena Patil KHOT Rooms Division Manager

Abdul M. K. Business - 02/02/2020 Confirmed reviews ALL
« Good stay »

Clean and good atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdul Majeed K., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

Ahmed H. Business - 01/02/2020 Confirmed reviews ALL
« Fair »

I dont feel comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Mahmoud h. E., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reena Patil KHOT, Rooms Division Manager

Hitomi Business - 29/01/2020 Confirmed reviews ALL
« Amazing service. »

I did special request when I booked. Early check in. The hotel prepared nice room for me and very smooth assistance. Restaurant, waiter took care of me so much. Every staff very friendly and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hitomi O., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

Anonymous Families - 28/01/2020 Confirmed reviews ALL
« Neat and clean hotel with very friendly staff. »

Positive points: 1. Very friendly and helpful staff. 2. Excellent breakfast. 3. Neat and clean hotel. Negative points: 1. Lots of noise overnight due to music playing in Disco/DJ. 2. We booked a family room and it was clearly stated that there will be three adults and one child. The towels, water bottles, tea bags and creamers given were very less. We had to ask again and again for these during our 4 night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bharat A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve us for improvement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

Shehab Business - 28/01/2020 Confirmed reviews ALL
« Awsome stay »

The rooms were very tidy and clean, and the staff were awesome and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shehab Osama Fathy K., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

Robert Business - 27/01/2020 Confirmed reviews ALL
« Friendly Hotel »

Very friendly staff throughout the hotel, always willing to assist and smiling. Efficient service. Room was comfortable and well appointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Bruce R., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

Jaypee Solo - 27/01/2020 Confirmed reviews ALL
« Its amazing hotel with friendly staff »

They have good excellence customer service, from reception to housekeeping staff well trained

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaypee B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Patil KHOT Rooms Division Manager

23/01/2020 TripAdvisor review
« Nice »

The hotel was very nice and very clean, hotel personel was very kind and friendly, there is a lot of great restaurants and shops nearby, nice bar on the rooftop and also a swimming pool, all-in-all very nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Mercure Gold Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once again, thank you for this very kind review of your stay in our hotel and we look forward to serving you again in the near future. Sincerely, Reena Patil KHOT Rooms Division Manager

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