Hotel - Novotel Toulouse Centre Wilson
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Wilson Hotel

4.0/5 1,680 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOUR
    • Opening hours : Week-end 24HOUR

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.21 mi

Congress centre

CENTRE DE CONGRES1.7 km / 1.06 mi

Exhibition centre

PALAIS DES SPORTS1.7 km / 1.06 mi

Your meetings and events

Our years of experience have let us build a great expertise in meetings organization.

Novotel Toulouse Centre Wilson Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Bach 20 m2 2 m 14 8 14 0 0
MOZART 35 m2 3 m 26 18 26 18 0
VIVALDI 63 m2 2 m 40 20 40 22 30
ESPACE CAPOUL 230 m2 6 m 96 0 200 0 110
    • Screen
    • Flipchart
    • Meeting room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,530 reviews

Our guest reviews for
Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,680 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Kanyarat S. Business - 21/01/2020 Confirmed reviews ALL
« Good location, Good welcome, Good to response questions »

Feel happy staring from walking to the hotel with the cleanliness and staff welcome

P. Families - 20/01/2020 Confirmed reviews ALL

Very good service

Nirmal Business - 20/01/2020 Confirmed reviews ALL
« Below Average »

The hotel room was clean but it was near service room. I kept hearing the room door closing and opening all the time which was very disturbing in the evening when you come back from a hectic meeting.

Marco F. Families - 10/01/2020 Confirmed reviews ALL
« Very dark room ... and no parking!!! »

No window in the bedroom... Very expensive parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCO F., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your room was situated on the 4th floor which has the particularity to be under the roof with little roof windows. There is window in the room but due to the situation it could be less bright. Our team his always at your dispoition for your confort do not hesitate to contact us to change the room if doesn't suit you. We have no private parking but situated in the city center ther is many public parking around the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

M. Couples - 06/01/2020 Confirmed reviews ALL
« Great location and management, some details could be better »

I enjoyed the central location, frequent service in cleaning (management in general), toileteries, free water, bed was good. The Hamam and Sauna were a very nice add-on. Also the design of the rooms was very nice. The temperature in the room was very good, not too warm and not too cold. What I do not understand is that there are only plastic cups in the room. For more than 100 EUR I can expect glasses. Instead of instant coffee a machine with capsules should be provided in a 4 star hotel for this price. Also the deposit is quite high, I payed 940 EUR and now have to wait for a while until it is returned to my card, I think this could be reduced as it is not in relation to a possible consumption at the bar. Also the minibar in the room could have some drinks inside. The breakfast is too expensive, I know there is a city breakfast but this does not really cover the needs of everyone. 18 Euros for the first meal of the day is simply too much compared to the international standard. This is rather the price for a lunch or dinner. A breakfast should not cost more than 10 EUR in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GOTTSCHALK M., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry for the invenience with the preautorization made on check in time. We have a process for guarantee for the entire stay and extra charges. It's true that it could be an important amount but it's also made for using it on departure. It could take some days for the amount to come back on your account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Anonymous Families - 02/01/2020 Confirmed reviews ALL
« Some items disapear from our room »

The overall experience was good, but we noticed some items had disappear from our bedroom (ikea bag with a raincoat inside) and housekeeping said it wasn't them, and we had no other response.

Mel Families - 25/12/2019 Confirmed reviews ALL
« Sofa bed was uncomfortable »

I think the sofa bed was broken deformed, kids told me after one night. We have changed the beds with kids and the second night was sleepless for us. I have told the reception when we leave. Normally I have always satisfied but with time with a 15 and 12 years old kids there was just a sofa bed which is very small and deformed.

Jennyfer Business - 22/12/2019 Confirmed reviews ALL
« Room 242 too noisy!! »

I didn’t manage to sleep because I could hear all the noise from the street!! I don’t think so your window are double glazed!!

Peter Business - 20/12/2019 Confirmed reviews ALL
« perfect »

location is superb, check-in+out was very efficient, room and breakfast is awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Linda Business - 17/12/2019 Confirmed reviews ALL
« Good as always »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA V., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Anonymous Business - 16/12/2019 Confirmed reviews ALL
« Great stay »

The room was spacious and comfy. Great shower. The bar had a piano we could play and the breakfast selection was good. Nice to have a well-being centre too.

Visitor Business - 16/12/2019 Confirmed reviews ALL
« Noisy room »

I was expecting to have a nice rest but the room (252) insulation was so poor that the street noises prevent me to slip , plus the curtains which were not efficient against the street lights

Stuart Couples - 15/12/2019 Confirmed reviews ALL
« No car park! »

We really enjoyed the hotel; great facilities, great location and wonderfully friendly and helpful staff. However, despite what is shown on the Accor app there is no parking available and we spent over an hour in pouring rain trying to find a car park.

Ras Business - 11/12/2019 Confirmed reviews ALL
« Excellent location and friendly staff. Comfort room »

Excellent location and friendly staff. Comfort room

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSYALEJANDRA A., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Josep M. Couples - 09/12/2019 Confirmed reviews ALL
« Practical and well situated hotel »

Hotel well situated. We stay in the hotel for a 3 days. The standard room is enough for short stays. Breakfast correct, except for the bread. One expects better bread in France! The hotel do not have any agreement with the parking around. Would be a issue to consider. The negative issue was the Health area. The hotel announces a Spa but this equipment is not available.

Anonymous Families - 09/12/2019 Confirmed reviews ALL
« Too short ! »

A great moment in a very good hotel in a beautiful location. Hotel personnel was very kind. No issues at all. ....brief, too short !

Gv Solo - 05/12/2019 Confirmed reviews ALL
« Perfect, as ever »

Perfect, as ever Nothing else to add

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAELLE V., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Elizabeth Business - 28/11/2019 Confirmed reviews ALL
« Lovely hotel and location but a couple of weird things happened during my long stay (9 nights) »

I was there for a 9-night business trip. I arrived late at night, probably last, and very apologetically was shown to an older style room which had no heating as my room had a problem. No problem as it was only for one night and I was refunded for that night. My room for the following 8 nights was on the third floor and was perfect for my requirements, clean and modern. The button to make the glass between the bedroom and the bathroom opaque or clear didn't work but not too much of an issue. There were some strange smells in my room one evening - it smelt like cooking pork fat all evening. Maybe it was near a kitchen vent. Something very strange happened on my final evening. I came back and found an additional toothbrush sitting next to my toothbrush and an extra key card in my room, and the window unlocked. Being on solo travel I found this very disturbing! I went to the reception desk and they checked, the key card was for a different room and they had no answer about the toothbrush but assured me nobody else had access to my room. It was probably the cleaner. I was still a bit alarmed but there wasn't really anything I could do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH B., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry for all the inconvenience during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will reinvestigate for the toothbursh with the housekeeping service, we understand that it's very disturbing and not normal. For the inconvenience, I will credit your membership card with courtsesy points. You will see it next days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

Adrian T. Friends - 25/11/2019 Confirmed reviews ALL
« Great location, friendly and helpful staff »

This is a great hotel, both in terms of location and in terms of friendliness of the staff. I stopped over weekend hotel was relatively busy but not unpleasantly so. The room although small due to the historic nature of the building was well proportioned and the bathroom particularly was nice. It was also clean throughout. The breakfast so fairly basic was good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN T., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Russell N. Business - 24/11/2019 Confirmed reviews ALL
« Breakfast was boring, rooms were small. »

The breakfast is the same everyday for the 5 nights that I’ve stayed there. I find that very disappointing and utterly insincere. The rooms are also very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JIA JIE RUSSELL MR N., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

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