Hotel - Mercure Sochi Centre
Mercure Hotel Mercure Hotel

Mercure Sochi Centre

4.5/5 889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PLATANE(IN PULLMAN SOCHI CENTRE) 680 m2 7 m 650 0 0 400 450
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 200 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Baby bed
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 4,795 reviews

Our guest reviews for
Mercure Sochi Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 889 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ilya Solo - 20/10/2019 Confirmed reviews ALL

Really nice! Gym - excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilya, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Anonymous Business - 05/10/2019 Confirmed reviews ALL
« Positive »

Food, service and cleanness was good. WI-FI connection has been breaking all the time, it caused inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Наталья, Спасибо за то, что вы нашли время поделиться своим мнением о проживании в Mercure Sochi Centre. Будьте уверены, что ваши комментарии и пожелания о совершенствовании качества предлагаемых услуг были переданы руководству отеля и будут обязательно учтены. Искренне надеемся увидеть вас вновь в нашем отеле. С наилучшими пожеланиями, Марина Ульянова Менеджер по качеству

Хребтищев М. Friends - 03/09/2019 Confirmed reviews ALL
« Good »

All was good

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый М., Спасибо за то, что вы нашли время поделиться своим мнением о проживании в Mercure Sochi Centre. Будьте уверены, что ваши комментарии и пожелания о совершенствовании качества предлагаемых услуг были переданы руководству отеля и будут обязательно учтены. Для вашего удобства предлагаем забронировать ваше следующее проживание напрямую на нашем официальном сайте https://www.accorhotels.com/, где вы найдете эксклюзивные предложения и лучшие цены. С наилучшими пожеланиями, МАРИНА УЛЬЯНОВА МЕНЕДЖЕР ПО КАЧЕСТВУ PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ 11A, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 доб. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Agent G. Friends - 01/09/2019 Confirmed reviews ALL
« adventure trip »

nice hitel, good lication , nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear g., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Irina Families - 19/08/2019 Confirmed reviews ALL
« Irina Gavrilovskaia »

Hello Mercure team! You were requesting to send you my feedback and I am happy to do it. I am a constant guest of Sochi Mercure hotel so we are staying in the same hotel the fourth consecutive year. This year we were staying in the highest room category so when I asked a late check out I was said it's not possible because my room was booked. I was hoping to receive at least an offer from the hotel staff but there was nothing from their side.. I was ready to move to a different room requesting to get at least a half price offer (i was asking to stay until 6pm). The answer was NO. So I was totally dissapointed since I stayed with my 5 years old little one and I was sure I did not ask a lot being a returning customer. Finally I moved to a different room paying a full one night rate. Honestly it was not a good experience and it was not what I expected from such a nice hotel. Best regards, Irina

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina, Thank you for taking the time to tell us about your experience at the Mercure Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We will conduct all necessary trainings for our employees to prevent future occurrence of such situations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Alexander D. Business - 22/07/2019 Confirmed reviews ALL
« Mr. »

I am regular business comer to Sochi usually staying at Mercure Sochi Centre. Absolutely satisfied with the service, location and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandr D., Thank you for your loyalty to AccorHotels. We very much appreciate your comments regarding your stay at the Mercure Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE T. +7 (862) 262 97 30 доб. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Alexander D. Business - 29/05/2019 Confirmed reviews ALL
« Mr. »

I am regular guest of the hotel for the business travelling coming to Sochi 2-3 times a year. The hotel is very good located, organized, serviced and inhabited for the provision of the high class services to the business people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Mercure Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Sergey M. Business - 11/04/2019 Confirmed reviews ALL
« very good hotel and comfort staying »

good location, nice room view, opened fresh air window

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey, We very much appreciate your comments regarding your stay at the Mercure Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Alexey B. Business - 11/04/2019 Confirmed reviews ALL
« All was good. »

Good room, good food, good staff, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksey, We very much appreciate your comments regarding your stay at the Mercure Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE MERCURE ROSA KHUTOR 11A ORDZHONIKIDZE STREET, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 – M. +7 (928) 445 72 43 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Lilit Business - 27/03/2019 Confirmed reviews ALL
« Wonderful stay »

The stay was awesome. Very delicious breakfast, clean rooms, friendly, professional and responsive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilit, Thank you for taking the time to tell us about your experience at the Mercure Sochi Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTRE T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Yohay B. Couples - 11/03/2019 Confirmed reviews ALL
« Very good »

The room was very nice and clean and cleaned every day. Breakfast was good. Costumer service are good but didnt help eith my special request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yohay, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 4000 participating hotels and enjoy a whole host of benefits. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Best regards, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTER ORDZHONIKIDZE STREET 11A, SOCHI 354 000 – RUSSIA T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Konstantin D. Business - 01/03/2019 Confirmed reviews ALL
« Everything is fine excluding breakfast and internet connection. »

Breakfast. Ibis (a part of the group) offered much better choice. Wi-Fi. Too many efforts to get connected. The only way to connect is vaucher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin, Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for shring with me difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARINA ULYANOVA CLUSTER QUALITY MANAGER PULLMAN & MERCURE SOCHI CENTER T. +7 (862) 262 97 30 ext. 5454 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

L. Solo - 10/12/2018 Confirmed reviews ALL
« Very wonderful stay with Great experiences »

The staff was good, every single one of them. I can also remember their names as they were all very kind. 2 Anastasias, 1 Julia, 1 Elif, Anna and one very jovial blond lady I think could be Maria or Elena. The staffs helped me and contacted me for my luggage when it did not arrive with the plane. The concierge was also very helpful with tours. A Non Russian joining Russian tours is possible because strangers were generally kind and wanting to help. The room also had a very great view of the sea and Marina !

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Let me thank you for taking the time to share your detailed comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Lada Business - 14/11/2018 Confirmed reviews ALL
« comfort »

Positive

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая lada, спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Mercure Sochi Centre. Мне приятно осознавать, что в целом Ваше пребывание оставило положительное впечатление. Я обязательно поделюсь Вашим мнением с сотрудниками. Уверена, что такие отзывы послужат хорошей мотивацией для всего персонала, так как в Mercure мы постоянно работаем над улучшением качества обслуживания. Для Вашего удобства предлагаем Вам забронировать следующее проживание напрямую на нашем официальном сайте mercure.com/RU, где Вы найдете эксклюзивные предложения и лучшие цены. Мы благодарим Вас за отзыв еще раз и искренне надеемся увидеть Вас вновь в нашем отеле. С наилучшими пожеланиями, МАРИЯ ТРОПИНА МЕНЕДЖЕР ПО КАЧЕСТВУ ОБСЛУЖИВАНИЯ ГОСТЕЙ PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Anonymous Couples - 08/10/2018 Confirmed reviews ALL
« Great »

Excellent value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Dc Couples - 04/09/2018 Confirmed reviews ALL
« Great location and good value »

Helpful staff, good breakfast, nice comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear DC, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. Mercure Sochi Centre invites you to join our loyalty program LeClub Accorhotels and book you next stay on mercure.com/accorhotels.com. Earn points each time you stay in any of the 2500 participating hotels and enjoy a whole host of benefits. If you wish to join our program, just let me know. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Anonymous Business - 31/08/2018 Confirmed reviews ALL
« The hotel met my expectations for the short business stay that did not permit use of all facilities »

I effectively spent 3 nights at the hotel but the stay was purely for business purposes which prevented me from using very many of the facilities that people on holiday break would have used. However some key feedback comments are: You advertise your green credentials in the bathroom but my towels were replaced everyday - not essential Tea selection in my room was limited - would add English breakfast variety - also a packet of biscuits would be good TV selection was very limited for international visitors with BBC world service not available Provision for hot cooked omelettes are available in many good hotels around the world Appreciated the reception personnel being able to provide a socket adapter for English plugs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shreekant J., Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. As we strive to continuously improve the quality of our services allow me to thank you for sharing with us additional comments about required improvements of our services. It is of great importance to us that we listen carefully to our guest’s comments. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE SOCHI CENTRE T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Oxana M. Solo - 20/08/2018 Confirmed reviews ALL
« Overall good, but the beach was turned into a public place! »

Very polite and helpful personnel (especially Maria from reception.) Helped me every time I've asked for help. Negative: too many people on the beach who are not guests at the hotel, so security guys are going to and fro and trying to sort out "who is who". They are doing the right thing, but these people are overflowing the beach and all these arguments can be quite annoying. Also, people are allowed to use the area in front of the sea - there are a lot of them and sometimes it is impossible to get to the water and swim as the space is quite limited. I felt like the beach for customers from Mercure and Pulman has turned into a public beach!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oxana m., let me thank you for choosing Mercure Sochi Centre. We pay special attention to the feedback of our guests and constantly working on improvement of the service quality, so your feedback is very important to us. We are glad to hear that generally your stay left positive memories, and was filled with pleasant impressions. We sincerely regret that the hotel beach did not meet your expectations fully. Let me explain that access to the beach could not limited for guests of the city in accordance with Russian laws. Central location of the hotel determines overflow of the beach with tourists. Hotel management fully understands our guest inconvenience and is looking for possible solutions. Allow me to thank you for the review again, we sincerely hope to see you at our hotel again, Regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Xyhyp Couples - 19/08/2018 Confirmed reviews ALL
« Memorable and extraordinary staying »

Location of hotel is exceptional outstanding, with awesome view to black sea from wide balcony. Facility is new and updated. Staffs are eager to provide any assistance for guests staying enjoyable. Would recommend to friends and partners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XYHYP, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, MARIA TROPINA GUEST EXPERIENCE MANAGER PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

Katherine Couples - 17/08/2018 Confirmed reviews ALL
« Positive overall »

the hotel is in an excellent location - close to the centre, beachfront promenade, easily accessible from the airport (taxi 35-40 min) and very close to the sea ( mind the 11 flights of stairs). The hotel room provide you with a comfortable bed, sitting area with comfy armchair, writing desk, minifridge, tea-coffee facilities, TV, wardrobe and luggage rack. Bathroom is well appointed with all shiny and perfectly working fixtures, taps, showers, hair dryer etc etc. All bathroom towels are crispy clean and changed daily. Breakfast is more than sufficient - its delicious, tasteful, elegantly presented and contains all you need for the morning meal, yet in comparison with the last year I found a selection of fruits to be weak. One addition to their beach facilities – VIP bungalows ( please see photos). 5 in total, located on the left and right sides of the beach area - they are free for guests staying in Presidential Suite Pullman, 5k RUB for other hotel guests and 6k RUB for walk-ins. VIP bungalow amenities include beach towels, fruit salad, mineral water and everything else available for other guests – lockers, shower, toilet, changing rooms, wifi, lifeguard and medical service. The only real draw-back is wifi. It presented a huge problem in the beech and pool are ( numerous lags and log-outs during a single session, sometimes its not functioning at all), in the guest rooms and hotel lobby the signal is good but requires several ( 7-8) log- ins during a single day. All the rest is an absolute Black Sea Positivity as I already have written in my previous review. See the details there. Special THANKS and enormous praise to the housekeeping team, and especially those working on the 7th floor, your welcoming smile, friendliness and professional skills do you a special credit. Your work and attitude was just perfect. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine, let me thank you for taking the time to share review regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is always a pleasure to receive positive feedback from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the quality of the WiFi did not meet your expectations and apologize for the inconvenience occurred. Please be sure that work of WiFi is constantly under supervision of IT manager and all possible improvement actions will be applied. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With kind regards, Maria Tropina Guest Experience Manager PULLMAN & MERCURE СОЧИ ЦЕНТР УЛ. ОРДЖОНИКИДЗЕ, Г. СОЧИ 354 000 – РОССИЯ T. +7 (862) 262 97 30 ДОБ. 54 54 – F. +7 (862) 262 97 46 H8… PULLMANHOTELS.COM – MERCURE.COM - ACCORHOTELS.COM

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