Mercure Rome West

Mercure Rome West 4 stars

Customer review rating (ALL Rating) 4.1/5 456 reviews

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Hotel extras

  • SPA and swimming pool temporarily closed. Entrance fee

  • Free indoor garage

  • Possibility to rent a car for a fee

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Rome West

Viale Eroi di Cefalonia 301
00128 ROME
Italy

  • BUS:  705 CEFALONIA GIORDA

  • METRO:  B EUR FERMI

  • By plane

    ROMA FIUMICINO At 22.5km / 13.98 miles - Shuttle free

  • By train

    STAZIONE TERMINI At 18km / 11.18 miles

GPS:41.785923, 12.434851

Companies

  • ABBOTT 5.7 km / 3.54 mi
  • BRIDGESTONE 9 km / 5.59 mi
  • COMPAQ 9.8 km / 6.09 mi
  • CONFINDUSTRIA 8 km / 4.97 mi
  • ENI 8.5 km / 5.28 mi
  • ESSO 9 km / 5.59 mi
  • FAO 14 km / 8.7 mi
  • FORD ITALIA 9 km / 5.59 mi
  • GENERAL MOTORS 8 km / 4.97 mi
  • GOODYEAR 18 km / 11.19 mi
  • HEWLETT PACKARD 7 km / 4.35 mi
  • IBM 4.8 km / 2.98 mi
  • SIEMENS 21 km / 13.05 mi
  • TPL TECHNIPETROL 10 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DE GUSTIBUS

The elegant and welcoming restaurant is also open to customers who are not staying with us and offers a wide range of Mediterranean and international specialties.

Your meetings and events

The elegant and versatile 21,500-sq. ft. (2,000-m²) Convention Center, with 15 meeting rooms with contemporary facilities, natural light and complimentary WIFI, can host meetings, banquets, conventions and events for up to 800 participants. The large, bright foyer and outside areas are perfect for coffee breaks, aperitifs, exhibitions and secretarial support.

Room descriptions and layouts

16 

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  456 reviews

TripAdvisor Rating  3.5/5  1,476 reviews

Groot, maar verouderd hotel

Customer review rating 3.5/5

Sander Couples - Confirmed reviews ALL

Staff ok. Rooms not up to Mercure Standard. Pool close what was NOT mentionend. All and all disappointing

Dear Sander B., We very much appreciate your comments regarding your stay at the Mercure Roma West. I'm sorry for the SPA but I ensure you that all information are reported on pur website. Thank you again for sharing your experience, and we hope you give us another opportunity. Sincerely, General Manager Domenico Visicchio

Good stay for a couple of nights

Customer review rating 3.5/5

Gavin U. Couples - Confirmed reviews ALL

Stayed at the hotel on the way to Tuscany. Nice comfortable stay. Free parking was provided due to my Accor status was a bonus. Friendly staff especially the lady that checked us in. She went above and beyond helping us call Avis our car rental company. Down side was the aircon didn’t work. Maintenance came but still didn’t get sorted out.

Dear Gavin U., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

I was unfortunately very disappointed.

Customer review rating 2.5/5

B. Families - Confirmed reviews ALL

I was completely taken back that the pol was not available, there us absolutely no reason why it should be closed. I specifically booked the hotel for the pool itself. Rooms we nice but the beds where very lumpy and uncomfortable.

Dear JAIME B., Thank you for taking the time to tell us about your experience at the Mercure Roma West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the pool was closed for maintenance, but I ensure you that this information was write on our website. Anyway sorry for this and. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Domenico Visicchio

Good prices

Customer review rating 4.0/5

Anton Business - Confirmed reviews ALL

it was nice to stay 2 days in this hotel. As we were in transit, we were satisfied with the services

Dear Anton O., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Bad stay

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Bad location, unused pool, dirty room, dirty and not working air conditioning, very bad airport shuttle service.

Dear Reinaldo C., Thank you for taking the time to tell us about your experience at the Mercure Roma West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Domenico Visicchio

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Other web-users rate our hotel

  • 169 reviews 8.2/10 Location
  • 364 reviews 5.9/10 Room
  • 442 reviews 7.8/10 Service
  • 26 reviews 3.7/10 WiFi
  • 149 reviews 6.5/10 Cleanliness
  • 145 reviews 7.8/10 Breakfast
  • 120 reviews 5.5/10 Vibe
  • 43 reviews 5.6/10 Wellness Area

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