ibis Leuven Heverlee Hotel 3 stars

Customer review rating 4.3/5 1,388 reviews

ALLSAFE approved hotel

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ibis Leuven Heverlee
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+ 11 Services

Hotel extras

  • Next to E40 highway

  • 5 min. from Leuven city center, 10 min. from Research Park Haasrode

  • An ALLSAFE NSF International certified hotel.

  • Free WIFI throughout the hotel

  • Free car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
Business services
  • Copy/print service available
Information message

Hotel location

ibis Leuven Heverlee

Sint-Jansbergsesteenweg 405
3001 heverlee
belgium

Tel: +3216309559

Fax: (+32)16/230850

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRUSSELS INTERNATIONAL At 25km / 15.53 miles

GPS :50.855718, 4.653305

Our accommodation(s)

Functional and comfortable: this describes ibis Leuven Heverlee. Whether you want to relax or need to work, our rooms will ensure you a pleasant stay with comfortable bedding, a TV and free WIFI included.

room for 1 or 2 persons

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
Room

Our guest reviews for
ibis Leuven Heverlee

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,388 reviews

tripadvisor

TripAdvisor Rating 4.0/5

223 reviews

Friendly and accommodating staff in a nice hotel

Customer review rating 5.0/5

Anonymous Solo - 20/10/2020 Confirmed reviews ALL

Friendly and accommodating staff. Clean rooms. Safe place. Nice location next to highway.

Excellent stay, very nice and friendly hotel

TripAdvisor rating 5.0/5

an0nym0us072019 18/10/2020 TripAdvisor review

Friendly and accommodating staff. Very clean hotel. Location is next to a highway but in a quiet and secure place. Staff and management are there to help make the stay pleasant and trouble free as much as possible.

Ideally located just off the motorway network.

Customer review rating 4.5/5

Theo V. Couples - 17/09/2020 Confirmed reviews ALL

Comfortable, clean premises

A good stay

Customer review rating 4.0/5

Phil E. Couples - 04/09/2020 Confirmed reviews ALL

No issues apart from very noisy guests next to us. I do not understand why people are placed in neighbouring rooms when the hotel is almost empty, especially in Covid times where distances are to be increased whenever possible.

Good as usual

Customer review rating 5.0/5

David Solo - 08/08/2020 Confirmed reviews ALL

Had several stays here although this was first time experiencing COVID friendly environment. I think breakfast was a bit naff on this occasion compared to the usual buffet style at Regensburg . But putting aside regional interpretations of standards it was very comfortable.

Bugs in bathroom

Customer review rating 3.5/5

Chris Couples - 21/03/2020 Confirmed reviews ALL

A visit in the bathroom during the night let us discover bugs similar to cockroaches. This should be checked

Excellent location and value!

Customer review rating 4.5/5

Gerhard Couples - 18/03/2020 Confirmed reviews ALL

Just what we needed

Good stay as usual, but room number 34 not great at all

Customer review rating 2.5/5

L. Solo - 24/02/2020 Confirmed reviews ALL

Unfortunately, and as mentioned when leaving (nicely heard by the crew), room 34 has 2 major problems : sound from downstairs heard (reception) and mainly a strong light in the outside parking facing the window of the room projects light in the room (curtains can't close completely). Hence poor sleeping conditions. Anything else very nice as usual.

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Conveinant and Easy

Customer review rating 3.5/5

Jason K. Business - 22/02/2020 Confirmed reviews ALL

I like so much about the hotel. Easy parking, near to Starbucks and Esso. Nice room.

The busienss practices of the hotel are the worst I have ever seen during my last 35 career. This hotel should not be chosen by Siemens. This is the recommendation I have made internally.

Customer review rating 0.5/5

Dr. M. S. Business - 07/02/2020 Confirmed reviews ALL

I did not stay in the hote, I had a family issue and I have called the hotel to cancel my stay, I was prepared to pay a penalty. However the agent on the phone was so nasty and unfriendly and insist that I pay the full amount. It was no point for settlement. I do understand the rules but for a such hard case You must apply exception. It is not only the money you should care about. The Ibis hotel image stays in my mind as a hotel which is not to recommend. A hotel which does not take care for its customers at all. I will post this statement in all appropriate travelling portals.

Smoothless process from reception to breakfast!

Customer review rating 4.5/5

Charles V. Business - 17/01/2020 Confirmed reviews ALL

very nice stay

Dear CHARLES V., We very much appreciate your comments regarding your stay at the ibis Leuven Heverlee. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

week stay in heverlee for family visit

Customer review rating 4.5/5

B. P. Families - 15/01/2020 Confirmed reviews ALL

good room and breakfast with big minus for internet access at breakfast ; other idea could be to offer second welcome drink after stay of 4 days ?

Great

Customer review rating 5.0/5

B. Families - 07/01/2020 Confirmed reviews ALL

Everything was perfect

Excellent

Customer review rating 5.0/5

Julia C. Couples - 22/12/2019 Confirmed reviews ALL

Lovely modern room with excellent en-suite, was very welcome after a long drive. Bed was perfect, very comfortable. A great overnight stay

Smelly room (37)

Customer review rating 2.5/5

Francy Business - 07/12/2019 Confirmed reviews ALL

I preffered the ibis Heverlee for my frequent business trips. Unfortunately this time the room smell like parfum and liquor heavily. I will rethink if I give another try.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Picco Bello!

Customer review rating 5.0/5

Jos Couples - 25/11/2019 Confirmed reviews ALL

Perfect

Ok

Customer review rating 4.0/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Satisfied

Absolutely perfect

Customer review rating 5.0/5

Tt Business - 19/11/2019 Confirmed reviews ALL

Comfortable stay and personable staff

Booked a double room but were given a twin room

Customer review rating 0.5/5

Am Couples - 30/10/2019 Confirmed reviews ALL

We booked a double room through AccorHotels website but we were given a twin room which was very inconvenient for us. We asked to change the room but staff said that there were no other rooms available - one shouldn't be able to book a room and not have it available!

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Enjoyable

Customer review rating 4.5/5

Bob K. Solo - 29/09/2019 Confirmed reviews ALL

Very Polite staff. Nice decoration & perfect cleanliness. 1 small point - Power 230VAC Skts needed at bed side.. (I use a CPAP breathing aid -Luckily I had an extension power cable with me)..

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