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Grand Mercure Jakarta Harmoni 5 stars

Customer review rating 4.6/5 6,731 reviews

ALLSAFE approved hotel

Grand Mercure Jakarta Harmoni
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+ 22 Services

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM Paying
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre (nearby)
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 16 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
Central Jakarta
10120 jakarta
indonesia

Tel: +62213453777

Fax: (+62)21/3453999

Check-in from 14h00

Check out up to 12h00

  • TRANS JAKARTA :  BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying

  • By train

    GAMBIR At 3.1km / 1.93 miles

GPS :-6.160168, 106.81966

Companies

  • ADHIKARYA 5.0 km / 3.11 mi
  • BANK INDONESIA 3.0 km / 1.86 mi
  • BNI TRAINING CENTRE 3.0 km / 1.86 mi
  • BRI TOWER 3.0 km / 1.86 mi
  • DEPHAN 5.0 km / 3.11 mi
  • DEPHUB 3.0 km / 1.86 mi
  • DINAS PARIWISATA 5.0 km / 3.11 mi
  • GAJAH TUNGGAL 1.0 km / 0.62 mi
  • KEMENKO KESRA 5.0 km / 3.11 mi
  • LION AIR 1.0 km / 0.62 mi
  • MAHKAMAH AGUNG 7.0 km / 4.35 mi
  • PERTAMINA 3.0 km / 1.86 mi
  • PT INDOSAT 3.0 km / 1.86 mi
  • UOB BUANA BANK 2.0 km / 1.24 mi
  • US EMBASSY 7.0 km / 4.35 mi

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 330 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Podium

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

HARMONY SQUARE COFFEE SHOP

Type of cuisine: International

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

CRYSTAL LOUNGE

Offers a casual yet elegant way to enjoy the signature cocktail list. The perfect place to relax after work in the bustling day with colleagues and friends featuring mouth watering and appetizing selections of drinks and snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

SKY LOUNGE

Experience & enjoyable one-of-kind dining in place which offers incomparable view of Jakarta city. Savour the finest of an extensive collection wines in "Grands Vins Mercure" selection of beers, liquors and hardly not to crave the tempting cuisine.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Pool Bar

Pool Bar is coming at Grand Mercure Jakarta Harmoni, Located at 5th floor. With the pool bar conveniently located next to the whirlpool, you won't have to change out of your swimwear to indulge in a wide selection of snacks and drinks. Pool Bar perfect pl

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,731 reviews

TripAdvisor Rating 4.5/5

2,071 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Fandi Business - 20/09/2021 Confirmed reviews ALL

Good hotel & good view

Dear Fandi A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

M. Business - 20/09/2021 Confirmed reviews ALL

Best hotel

Dear M. Maimunah, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Jioe Business - 20/09/2021 Confirmed reviews ALL

Recommended hotel for stay

Dear Jioe K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

D. Business - 18/09/2021 Confirmed reviews ALL

Best stay at grand Mercure

Dear Mr D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Amina Business - 18/09/2021 Confirmed reviews ALL

Banyak varian rasa makanan And the room was good

Dear Amina H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Not as expected

Customer review rating 3.0/5

Enggal Solo - 18/09/2021 Confirmed reviews ALL

I reserved for a non-smoking room, but upon arrival only smoking room was available. I asked if there was an option for me to upgrade my room (I was willing to pay for the upgrade) just to make sure I have a non-smoking room, but still no room available. No solution or initiative from the front office staff. I had to accept to stay in a smoking room. I do not smoke, so it wasn’t a pleasant stay to be in a room and on the floor that full of cigarettes smell.

Dear Mr Enggal M., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Anonymous Business - 18/09/2021 Confirmed reviews ALL

The room was great and comfortable. The staff was friendly

Dear Bonar P., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Indah Business - 17/09/2021 Confirmed reviews ALL

Good and nice stay

Dear Mrs Indah L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

T. Business - 14/09/2021 Confirmed reviews ALL

Nice stay and nice ambiance

Dear T., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Happy to stay

Customer review rating 4.5/5

Thank Y. G. Solo - 13/09/2021 Confirmed reviews ALL

Staff baik,breakfast oke,Kamar sy main street view ok banget deh.. I will definitely comeback soon

Dear Mr R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Super nice hotel

Customer review rating 4.5/5

Ramsey Solo - 13/09/2021 Confirmed reviews ALL

Kamar bersih hotel bagus dan staff sangat ramah menyapa,good Overall.. Thank you guys Keep doing ur good work

Dear Mrs Gita A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Chandra Business - 09/09/2021 Confirmed reviews ALL

Good hotel with polite staff

Dear Chandra B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Abdul Business - 09/09/2021 Confirmed reviews ALL

Everything was good

Dear Abdul H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Quarantine stay

TripAdvisor rating 5.0/5

lutzr191 Business - 27/07/2021 TripAdvisor review

Stayed in Grand Mercure Harmoni second time this year - both were for quarantine purposes.This time the hotel took stricter measure for check in - imposed by the authorities. All very professional. The biggest improvement was the quality and presentation of the food. A nice service was the drinks and snack cart in the afternoon. Instead of calling room service, they come to the door. If this service can find an improvement, try to have the cans of the drinks cold. Small item of complaint in an otherwise very good time. I will come again in October.

Thank you for choosing to stay with us and welcome back . As we believe that personalized service and attention to the smallest details are important. We are happy to know that you enjoy your repatriation stay with us. Thanks to all positive review and also We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another enjoyable one We look forward to the pleasure of welcoming you back to our hotel. Regards, Rulvastina Randy General Manager

Great room

TripAdvisor rating 4.0/5

AriroM1 Business - 02/12/2020 TripAdvisor review

It is quiet room. It is easy for you to sleep. I really enjoy the room service. The food is tasty. Hotel location is great for business, near to center of the city. It is very easy to get public transportation.

Dear Mr/Mrs AriroM1, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Lalu Aswadi Jaya General Manager

Well-equipped hotel for business trip

TripAdvisor rating 5.0/5

Prima_Biromo Business - 30/01/2020 TripAdvisor review

I enjoyed a good stay in this hotel. The room is well-equipped and convenient, with a quite clean bathroom. For breakfast, the hotel offered variety of menu. They even served traditional Indonesian herbal drink (jamu). Overall, it is an enjoyable stay.

Dear Mr Prima_Brimo, Thank you for staying with us and taking your time to write your comment in Trip Advisor. Your positive feedback is much appreciate and it is definitely motivate our team to continue proudly give the best service to our customer. Again thank you for sharing and see you soon! Best Regards, Djulkarnain General Manager

Wonderful hotel in Jakarta

TripAdvisor rating 5.0/5

Adrian_and_Yuli Couples - 09/01/2020 TripAdvisor review

We had another wonderful stay at the Grand Mecure Harmoni. All the staff are very friendly and helpful - special mention to the reception staff and Nanda and team up in the Sky Lounge where the food is great and a really nice wine list. Thanks to all the staff and will see you again soon.

Dear Mr Adrian adn yuli, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager

Comfortable Stay

TripAdvisor rating 3.0/5

geraldp690 Friends getaway - 02/11/2019 TripAdvisor review

Room is nice and clean. Housekeeping staff even do a night turndown service for me. The reception staff are also very friendly and accommodating. Location is very good. Just opposite the hotel, there is a mall with a big supermarket. As a frequent traveler and Platinum member, I am just disappointed that there is no executive lounge in the hotel (unlike any other Grand Mercure all over the world) and the welcome drink serve is only coffee, tea or juice (not even the freshly blend ones). The worst thing is there is a skylounge and I see people smoking in the airconditioned place (didn't the Indonesian law stated no smoking in all public place). There is supposed to be a movie screening (The lion King) but it didn't happen. I was even told to buy alcoholic drink if I want to sing karaoke (very bad practice, how about muslim customers). I do certainly hope the hotel management can go something about it.

Dear Mr Gerald P, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor. First of all, we thank you for choosing Grand Mercure Jakarta Harmoni as your place to stay during your recent visit to Jakarta. I want to express my sincere apologies for your experience and thank you for bringing this to our attention. In addition, allow us to update you that we will investigated further your issue with the Department concerned. On behalf of staff & management Grand Mercure Jakarta Harmoni, please kindly accept our sincere apologies for this incident & inconvenience caused. Best Regards, Djulkarnain General Manager

Grand Mercure not so Grand

TripAdvisor rating 3.0/5

Paul O Business - 29/10/2019 TripAdvisor review

Room was good and spacious. Breakfast Buffet was far away to be a Grand experience. Many dishes were empty, slow staff for refilling. very limited selection if you are not an Asian national. Service at the bar slow and disappointing refusing us drinks because of a problem in the deposit amount done at check in.

Dear Swissteddy1968, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I wish to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will give me the opportunity to show you that we can offer you an unforgettable experience during your next stay with us. In addition we are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week ahead! Best Regards, Djulkarnain General Manager

Nothing is to hard for the staff

TripAdvisor rating 5.0/5

OnAir42295290297 Solo travel - 28/10/2019 TripAdvisor review

Room and services were as expected which was excellent, all the staff from the concierge to housekeeping were willing to do what they could to ensure my stay was nothing else but excellent Will stay again in Grand Mercure Harmony without any hesitation in the future.

Dear OnAir42295290297, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Djulkarnain General Manager

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