Grand Mercure Jakarta Harmoni 5 stars

Name: Grand Mercure Jakarta Harmoni
Address: JAKARTA, 10120, INDONESIA
Telephone: (+62)21/3453777
Rating: 4.5

Customer review rating 4.5/5 5,747 reviews

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Grand Mercure Jakarta Harmoni

Upscale hotel for business and leisure

Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital City. Only 30' minutes drive to Soekarno Hatta International Airport. Near shopping center, embassy and offices. Grand Mercure represents AccorHotels's upscale brand tailored-made for domestic travelers and international visitors seeking a hotel experience that honors regional customs and blends them with unparalleled service.

Grand Mercure Jakarta Harmoni is the first upscale international hotel blending the finest French hospitality with Indonesia's rich culture and traditions, located in the heart of Jakarta's Central Business District. 30 minute-away from Jakarta International Airport, Grand Mercure Jakarta Harmoni offers an upscale accommodation.

Strategically located at the Jakarta's CBD, near shopping centers and only five minutes from Presidential Palace, National Monument and Chinatown. Grand Mercure Harmoni offers an upscale accommodation solution for both leisure and business travelers.

Hotel extras

Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.
Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.
Near Shopping Center, Embassy and office's.
Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Public indoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Manual temperature control
SOEKARNO HATTAPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Concierge

Pool
Fitness centre (Nearby)
Well-being
- Jacuzzi
- Sauna

BreakfastPaying
1 restaurant(s)
3 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

16 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
Central Jakarta
10120
jakarta
indonesia

Tel: +62213453777

Fax: (+62)21/3453999

Contact email :

Check-in from 14h00

Check out up to 12h00

TRANS JAKARTA : BLOK M KOTA SAWAH BESAR

By plane
SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying
By train
GAMBIR At 3.1km / 1.93 miles

GPS :-6.160168, 106.81966

ADHIKARYA 5.0 km / 3.11 mi
BANK INDONESIA 3.0 km / 1.86 mi
BNI TRAINING CENTRE 3.0 km / 1.86 mi
BRI TOWER 3.0 km / 1.86 mi
DEPHAN 5.0 km / 3.11 mi
DEPHUB 3.0 km / 1.86 mi
DINAS PARIWISATA 5.0 km / 3.11 mi
GAJAH TUNGGAL 1.0 km / 0.62 mi
KEMENKO KESRA 5.0 km / 3.11 mi
LION AIR 1.0 km / 0.62 mi
MAHKAMAH AGUNG 7.0 km / 4.35 mi
PERTAMINA 3.0 km / 1.86 mi
PT INDOSAT 3.0 km / 1.86 mi
UOB BUANA BANK 2.0 km / 1.24 mi
US EMBASSY 7.0 km / 4.35 mi

Companies

Your meetings and events

- Height 3 m
- Theatre style 24 participants
- U-shaped Room 15 participants
- Board-room 10 participants
- Classroom style 15 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 20 participants
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 35 participants
- Board-room 24 participants
- Classroom style 50 participants
- Banquet 50 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 35 participants
- Board-room 24 participants
- Classroom style 50 participants
- Banquet 80 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 35 participants
- Board-room 24 participants
- Classroom style 50 participants
- Banquet 80 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 35 participants
- Board-room 28 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 35 participants
- Board-room 28 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height 3 m
- Theatre style 150 participants
- U-shaped Room 44 participants
- Board-room 40 participants
- Classroom style 70 participants
- Banquet 100 participants
- Height 7 m
- Theatre style 700 participants
- U-shaped Room 150 participants
- Board-room 160 participants
- Classroom style 400 participants
- Banquet 550 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Sapphire	28 m²	3 m	24 participants	15 participants	10 participants	15 participants	30 participants
Diamond 1	42 m²	3 m	30 participants	15 participants	12 participants	18 participants	30 participants
Diamond 2	42 m²	3 m	30 participants	15 participants	12 participants	18 participants	30 participants
Diamond 3	42 m²	3 m	30 participants	15 participants	12 participants	18 participants	30 participants
Diamond 4	42 m²	3 m	30 participants	15 participants	12 participants	18 participants	30 participants
Amethyst	56 m²	3 m	40 participants	20 participants	24 participants	20 participants
Jade 1	56 m²	3 m	30 participants	18 participants	16 participants	20 participants	30 participants
Jade 2	56 m²	3 m	30 participants	18 participants	16 participants	20 participants	30 participants
Jade 3	56 m²	3 m	30 participants	18 participants	16 participants	20 participants	30 participants
Coral	90 m²	3 m	100 participants	35 participants	24 participants	50 participants	50 participants
Emerald	90 m²	3 m	100 participants	35 participants	24 participants	50 participants	80 participants
Opal	90 m²	3 m	100 participants	35 participants	24 participants	50 participants	80 participants
Ruby	98 m²	3 m	100 participants	35 participants	28 participants	60 participants	80 participants
Topaz	98 m²	3 m	100 participants	35 participants	28 participants	60 participants	80 participants
Jade	168 m²	3 m	150 participants	44 participants	40 participants	70 participants	100 participants
City grand ballroom	936 m²	7 m	700 participants	150 participants	160 participants	400 participants	550 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Videoconferencing
Podium
WIFI access
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room with 1 Queen Size Bed

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Superior room with 2 Single Beds

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Deluxe Room with 1 King Size Bed

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Deluxe room with 2 Single Size Beds

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Family Suite

Max. number of persons: 6
Area: From 72 m² / 775 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Rooms

Business Suite

Max. number of persons: 3
Area: From 44 m² / 474 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Executive Suite

Max. number of persons: 3
Area: From 44 m² / 474 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Suites

Our restaurants and bars

HARMONY SQUARE COFFEE SHOP

Type of cuisine: International

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CRYSTAL LOUNGE

Offers a casual yet elegant way to enjoy the signature cocktail list. The perfect place to relax after work in the bustling day with colleagues and friends featuring mouth watering and appetizing selections of drinks and snacks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SKY LOUNGE

Experience & enjoyable one-of-kind dining in place which offers incomparable view of Jakarta city. Savour the finest of an extensive collection wines in "Grands Vins Mercure" selection of beers, liquors and hardly not to crave the tempting cuisine.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Pool Bar

Pool Bar is coming at Grand Mercure Jakarta Harmoni, Located at 5th floor. With the pool bar conveniently located next to the whirlpool, you won't have to change out of your swimwear to indulge in a wide selection of snacks and drinks. Pool Bar perfect pl

R. Business - 01/04/2020 Confirmed reviews ALL

good staff

Dear Mrs. Fauziah r., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good location

Kris D. Couples - 31/03/2020 Confirmed reviews ALL

The reservation team is very helpful Check in process fast

Dear Kris D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Anonymous Families - 23/03/2020 Confirmed reviews ALL

The staff are friendly and helpful

Dear Mr. H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Okey

Siti Business - 22/03/2020 Confirmed reviews ALL

Enjoy

Dear Mrs. Siti R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Overall good

Mirza Z. Families - 21/03/2020 Confirmed reviews ALL

Overall good , and i will be back .. Thanks

Dear Mrs. Mirza Z., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Anady T. Business - 20/03/2020 Confirmed reviews ALL

Over all was good and comfortable.

Dear Mr. Anady T., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Strategic Area

Anonymous Solo - 20/03/2020 Confirmed reviews ALL

Service was excellent!

Dear Mrs. Bano w., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Overall OK....

Lucian Business - 19/03/2020 Confirmed reviews ALL

Food in the coffee shop was really so so....fish & chips were soft, and wet, not crispy. Less choice during breakfast time. Staff are nice but food...big room for improvement, as far as a 4 stars hotel is concern, food quality is totally unacceptable. Secondly, due to my flight schedule, I requested late check-out, usually i've never been turned down when there's availability of room in the hotel, wherever I stayed before. But I was told the latest I could get is 1300H (in other hotel I get always until 1600) or else I'll be charged 25% of room rate. I meant, what? I've never heard of this elsewhere until I'm in this hotel ! Well, I visit Jakarta pretty frequent, I stayed in Intercon, doubletree by Hilton before, due to meeting location and, this is my first time to be in Grand Mercure as I wanted to be near my customer. On my next visit, I really have to think it over.

Dear Fu Chuan H., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar Mursalin Front Office Manager

Good service

Mila Families - 18/03/2020 Confirmed reviews ALL

Nice hotel

Dear Mrs Mila S., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar Mursalin Front Office Manager

good located..very strategic. banyak makanan di sekitar tinggal jalan kaki

R. G. Business - 18/03/2020 Confirmed reviews ALL

friendly staff, well prepared.. i'm so happy with all the service

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Lokasi strategi

Novita Solo - 18/03/2020 Confirmed reviews ALL

Good service and i will come back again with my family

Dear Mrs. Novita W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay at your hotel and issue about Covic-19

B. W. Couples - 17/03/2020 Confirmed reviews ALL

I love to stay at Grand Mercure hotel. Thank you for all your hospitality during my stay. Due to Covic-19 issue, I have a question for Accor group related to social-distance regulation which was stated by Indonesia government regulation recently. By regulation, to against this kind of virus, the people have to get a minimum distance 1 (one) meters each other. Because I am a spa lover, what is your regulation and responsibility for the quests and spa therapist in Indonesia's hotels? We know that for spa treatment, the quest and therapist directly contact each other and this is very dangerous activity for this current health situation. Please let me know what is your policy for this issue. This is a huge problem due to we concern and care for people (for Accor hotel guest and workers). I know one of the hotel group already made a beautiful decision about this issue. I hope Accor group also have a nice decision to help us against spreading of Covic-19 for all your hotels in Indonesia especially in Jakarta.

Dear Mr. W. B., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar Mursalin Front Office Manager

Good hotel

Maya Friends - 16/03/2020 Confirmed reviews ALL

Staff Very friendly

Dear Mrs Maya n., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay,

A. S. Business - 15/03/2020 Confirmed reviews ALL

This hotel is very good.. good cleanliness, varied foods and friendly employe..

Dear Mr. S. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Zira Families - 10/03/2020 Confirmed reviews ALL

Nice place .. very comfortable

Dear Mrs. Zira H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

My 3rd Visit

Galih A. Families - 09/03/2020 Confirmed reviews ALL

I stayed there in Business Suite Room. My child sleep really well and play happily around the spacious room.

Dear Mr. Galih A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good Stay

A. Business - 09/03/2020 Confirmed reviews ALL

All staffs well trained and very proffesional. Especially Front Desk.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Great stay

Darshan Business - 08/03/2020 Confirmed reviews ALL

Had a good stay here and staff was amazing.

Dear Darshan Kamal K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin

Location is convenient, room design is good and clean

Lee C. S. Business - 07/03/2020 Confirmed reviews ALL

Very good

Dear Mr. Lee Chee S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Ris Couples - 07/03/2020 Confirmed reviews ALL

Overall all the services are good. fantastic foods, location and services. But too crowded when the events were there.

Dear Mrs. Xian L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Our most recent 20 reviews

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