Grand Mercure Jakarta Harmoni

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Grand Mercure Jakarta Harmoni 5 stars

Customer review rating (ALL Rating) 4.9/5 1,642 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
10120 JAKARTA
Indonesia

Telephone +62 21 3453777

Fax +62 21 3453999

Contact email

  • TRANS JAKARTA:  BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying

  • By train

    GAMBIR At 3.1km / 1.93 miles

GPS:-6.160168, 106.81966

Companies

  • ADHIKARYA 5 km / 3.11 mi
  • BANK INDONESIA 3 km / 1.86 mi
  • BNI TRAINING CENTRE 3 km / 1.86 mi
  • BRI TOWER 3 km / 1.86 mi
  • DEPHAN 5 km / 3.11 mi
  • DEPHUB 3 km / 1.86 mi
  • DINAS PARIWISATA 5 km / 3.11 mi
  • GAJAH TUNGGAL 1 km / 0.62 mi
  • KEMENKO KESRA 5 km / 3.11 mi
  • LION AIR 1 km / 0.62 mi
  • MAHKAMAH AGUNG 7 km / 4.35 mi
  • PERTAMINA 3 km / 1.86 mi
  • PT INDOSAT 3 km / 1.86 mi
  • UOB BUANA BANK 2 km / 1.24 mi
  • US EMBASSY 7 km / 4.35 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HARMONY SQUARE COFFEE SHOP

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 330 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,642 reviews

TripAdvisor Rating  4.5/5  2,407 reviews

Humble and professional staff

Customer review rating 5.0/5

Syarip Solo - Confirmed reviews ALL

Overall good Beyond my expectations Staff were helpful,friendly and professional

Dear Mr Ari Q., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Siswanto Business - Confirmed reviews ALL

Great

Dear Mr Siswanto Budi U., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Happy during stay

Dear Mr Muhammad U., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Sintiawati Business - Confirmed reviews ALL

Nice

Dear Sintiawati H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All good

Dear Mr Rudy P., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Yudhi Business - Confirmed reviews ALL

Good service

Dear Mr Yudhi S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

High standard hotel with excellent service

Customer review rating 5.0/5

Jenina Solo - Confirmed reviews ALL

Clean big window,comfy sofa's Smoking area located in 2nd floor super breezy Price of food I mean room service not too expensive taste XOXO Overall very good

Dear Mrs T. Teresia, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Extremely happy

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

No comment good overall

Dear Mr Frengky W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Super friendly and humble staff

Customer review rating 4.5/5

A. Solo - Confirmed reviews ALL

Room itself XOXO,staff were helpful and friendly

Dear Mrs A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Hotel with modern design

Customer review rating 5.0/5

D. Solo - Confirmed reviews ALL

Affordable price,located in strategic area. Room spacious,clean,nice and tidy. Staff were humble and professional

Dear Monika D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Very recommended hotel in Central Jakarta

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

This hotel fit for business traveller like us,very easy to find,modern design room,clean bathroom,gym and sauna quiet very happy. After hard working I came to the gym which is only me very comfy,sauna also not too many ppl come !

Dear Mrs V. Vania, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Beyond my expectations

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Spacious room,nice,clean and near elevator Located in high floor I can see monas thru my window and resident view around

Dear Mrs Melia S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Customer review rating 5.0/5

Helen Business - Confirmed reviews ALL

Stay at here Feel comfortable and enjoy

Dear Mrs Helen W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Oldie but goodie

Customer review rating 4.0/5

Jeffrey Families - Confirmed reviews ALL

My last stay was in 2013 if I'm not mistaken, and initially I wasn't sure whether to return after 9 years. As I got a good offer, I decided to stay again and turns out this hotel is oldie but goodie. Stay experience was great, rooms were great but here are some suggestions: * Pillow selection would be nice * Some bathroom fixtures need repair, such as the shower holder at 1612

Dear Mr. Jeffrey W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager

Clean and spacious room

TripAdvisor rating 4.0/5

Dsoe7 Business - TripAdvisor review

Room was very clean and spacious although breakfast option is very boring (hasnt changed since 10 years ago) Toiletries were clean and bathroom was also clean although the shower head smells a bittttt

Yang terhormat Bapak Dsoe, Terima kasih atas kepercayaan bapak untuk memilih hotel kami sebagai hotel pilihan untuk menginap dan atas waktu yang telah diberikan bapak untuk menulis pengalamannya di Trip Advisor. Kami senang anda puas atas pelayanan kami yang konsisten tiap harinya, Kami akan terus selalu memberikan pelayanan yang terbaik karena itu merupakan salah satu prioritas dari hotel kami. Sekali lagi kami ucapkan terima kasih telah memilih hotel kami dan kedatangan Bapak selanjutnya akan sangat kami nantikan. Hormat kami, Subendi General Manager

Very comfortable

TripAdvisor rating 5.0/5

KelvinLim70 Business - TripAdvisor review

Very good service. Room is very clean. Value of money. Very good location. Opposite the Gajah Mada Mall. Many restaurant around. Easy to find transportation. Very comfortable and have a good sleep. Room upgrade as a Platinum member from Accor.

Hi KelvinLim70, Greetings from Grand Mercure Jakarta Harmoni. Thank you for the positive review, it brings us joy to hear that you enjoyed every aspect of your stay with us. As we strive to deliver sublime experiences for all our guests. Also we are glad to hear that our warm hospitality from our team were delightful highlights your stay with us. As you mentioned, one of our point is strategic location in the heart of Jakarta. Surrounded by central business district and famous local attraction. Follow us on instagram @grandmercurejktharmoni for our special promotion. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Grand Mercure Harmoni

TripAdvisor rating 5.0/5

Crestindonesia Business - TripAdvisor review

Great experience. The Duty Managers are very kind and helpful. But the hotel operators are not helpful. Every time I called and pressed the "Need Help" button, likely things were not get done. Subsequently, I whatapps the Duty Managers. They are very efficient and helpful.

Hi CrestIndonesia, Thank you for your review, we just shared this feedback to our team for the improvement especially to the team who's in-charge in operator. And it brings us joy to hear that Duty Manager, can deliver sublime experiences for you. For any update about our special promotion, follow us on instagram @grandmercurejktharmoni. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Recomended Hotel !

TripAdvisor rating 5.0/5

astrialmasih TripAdvisor review

Grand Mercure Harmoni is one of the best hotel in town. The hotel location is really strategic in the central of Jakarta city. It's the best choice for your business travel even for family staycation. We stayed 2 nights at the spacious room of Grand Mercure Harmoni. We would like to shout out to Mr. Taufik Ismail for his services during our 2 nights staycation and made us feel welcome. Grand Mercure Harmoni should be proud to have prifessional manager like him, he deserves to get a credit. Thank you Grand Mercure Harmoni & thank you Mr. Taufik. Definitely will come back again.

Dear Ibu Astri Almasih, Warmest greetings from Grand Mercure Jakarta Harmoni. Thank you for the positive review, it brings us joy to hear that you enjoyed every aspect of your stay with us. As we strive to deliver sublime experiences for all our guests. We will shared this appreciation from you to Taufik. Hotel is strategically located in the heart of Jakarta, surrounding by central business district and local attraction. Also part of ALLSAFE program by Accor to elevated hygiene & prevention measures to ensure your safety. For your next stay, we recommend you to try our signature menu Sop Buntut and Nasi Bakar. For any update about our special promotion, follow us on instagram @grandmercurejakartaharmoni. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Quarantine stay

TripAdvisor rating 5.0/5

lutzr191 Business - TripAdvisor review

Stayed in Grand Mercure Harmoni second time this year - both were for quarantine purposes.This time the hotel took stricter measure for check in - imposed by the authorities. All very professional. The biggest improvement was the quality and presentation of the food. A nice service was the drinks and snack cart in the afternoon. Instead of calling room service, they come to the door. If this service can find an improvement, try to have the cans of the drinks cold. Small item of complaint in an otherwise very good time. I will come again in October.

Thank you for choosing to stay with us and welcome back . As we believe that personalized service and attention to the smallest details are important. We are happy to know that you enjoy your repatriation stay with us. Thanks to all positive review and also We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another enjoyable one We look forward to the pleasure of welcoming you back to our hotel. Regards, Rulvastina Randy General Manager

Great room

TripAdvisor rating 4.0/5

AriroM1 Business - TripAdvisor review

It is quiet room. It is easy for you to sleep. I really enjoy the room service. The food is tasty. Hotel location is great for business, near to center of the city. It is very easy to get public transportation.

Dear Mr/Mrs AriroM1, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Lalu Aswadi Jaya General Manager

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