Grand Mercure Jakarta Harmoni 5 stars

Customer review rating (ALL Rating) 4.6/5 6,912 reviews

ALLSAFE approved hotel

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Grand Mercure Jakarta Harmoni
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+ 22 Services

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
Central Jakarta
10120 jakarta
indonesia

Tel: +62213453777

Fax: (+62)21/3453999

Check-in from 14h00

Check out up to 12h00

  • TRANS JAKARTA:  BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying

  • By train

    GAMBIR At 3.1km / 1.93 miles

GPS:-6.160168, 106.81966

Companies

  • ADHIKARYA 5.0 km / 3.11 mi
  • BANK INDONESIA 3.0 km / 1.86 mi
  • BNI TRAINING CENTRE 3.0 km / 1.86 mi
  • BRI TOWER 3.0 km / 1.86 mi
  • DEPHAN 5.0 km / 3.11 mi
  • DEPHUB 3.0 km / 1.86 mi
  • DINAS PARIWISATA 5.0 km / 3.11 mi
  • GAJAH TUNGGAL 1.0 km / 0.62 mi
  • KEMENKO KESRA 5.0 km / 3.11 mi
  • LION AIR 1.0 km / 0.62 mi
  • MAHKAMAH AGUNG 7.0 km / 4.35 mi
  • PERTAMINA 3.0 km / 1.86 mi
  • PT INDOSAT 3.0 km / 1.86 mi
  • UOB BUANA BANK 2.0 km / 1.24 mi
  • US EMBASSY 7.0 km / 4.35 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HARMONY SQUARE COFFEE SHOP

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 330 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Podium

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,912 reviews

TripAdvisor Rating 4.5/5

2,127 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Sihen A. Solo - 28/11/2021 Confirmed reviews ALL

Hotel is good enough, clean,hotel's staff were very nice

Dear Sihen A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Asnaw Business - 28/11/2021 Confirmed reviews ALL

Good covid protocols and the staff was very helpfull and friendly

Dear J., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

D. Business - 28/11/2021 Confirmed reviews ALL

Nice hotel

Dear D. Dodi, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Rayan Business - 28/11/2021 Confirmed reviews ALL

The room was good

Dear Rayan T., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Devi Business - 28/11/2021 Confirmed reviews ALL

Easy to find this hotel due to near from shopping mall gajah Mada plaza. The room was cleaned and tidy

Dear Devita W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

Great

Dear Mr A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Anonymous Business - 26/11/2021 Confirmed reviews ALL

Good service

Dear Mr K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Nice comfy hotel for short quarantine stay

Customer review rating 4.0/5

Sim E. H. Business - 26/11/2021 Confirmed reviews ALL

Good food n prompt service during my quarantine stay of 3 days 2 nights

Dear Mr Sim Eng H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Delon Business - 26/11/2021 Confirmed reviews ALL

Comfortable hotel

Dear Mr Delon Jaya K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Anonymous Business - 26/11/2021 Confirmed reviews ALL

Recommended hotel

Dear Mrs P., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager
Customer review rating 5.0/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Nice hotel

Dear Mrs L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Best hotel In Central Jakarta

Customer review rating 4.5/5

S. Solo - 22/11/2021 Confirmed reviews ALL

Clean room,tight health protocols, staff were nice and handy

Dear S. Sulastri, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Comfortable hotel and nice staff

Customer review rating 5.0/5

Alda S. A. Business - 20/11/2021 Confirmed reviews ALL

Staff was very helpfull and really past respon. And for the food was great The service also good

Dear Alda Sapira A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi Bagus Taruna General Manager

Very comfortable

TripAdvisor rating 5.0/5

KelvinLim70 Business - 17/11/2021 TripAdvisor review

Very good service. Room is very clean. Value of money. Very good location. Opposite the Gajah Mada Mall. Many restaurant around. Easy to find transportation. Very comfortable and have a good sleep. Room upgrade as a Platinum member from Accor.

Hi KelvinLim70, Greetings from Grand Mercure Jakarta Harmoni. Thank you for the positive review, it brings us joy to hear that you enjoyed every aspect of your stay with us. As we strive to deliver sublime experiences for all our guests. Also we are glad to hear that our warm hospitality from our team were delightful highlights your stay with us. As you mentioned, one of our point is strategic location in the heart of Jakarta. Surrounded by central business district and famous local attraction. Follow us on instagram @grandmercurejktharmoni for our special promotion. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Grand Mercure Harmoni

TripAdvisor rating 5.0/5

Crestindonesia Business - 14/11/2021 TripAdvisor review

Great experience. The Duty Managers are very kind and helpful. But the hotel operators are not helpful. Every time I called and pressed the "Need Help" button, likely things were not get done. Subsequently, I whatapps the Duty Managers. They are very efficient and helpful.

Hi CrestIndonesia, Thank you for your review, we just shared this feedback to our team for the improvement especially to the team who's in-charge in operator. And it brings us joy to hear that Duty Manager, can deliver sublime experiences for you. For any update about our special promotion, follow us on instagram @grandmercurejktharmoni. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Recomended Hotel !

TripAdvisor rating 5.0/5

astrialmasih 23/10/2021 TripAdvisor review

Grand Mercure Harmoni is one of the best hotel in town. The hotel location is really strategic in the central of Jakarta city. It's the best choice for your business travel even for family staycation. We stayed 2 nights at the spacious room of Grand Mercure Harmoni. We would like to shout out to Mr. Taufik Ismail for his services during our 2 nights staycation and made us feel welcome. Grand Mercure Harmoni should be proud to have prifessional manager like him, he deserves to get a credit. Thank you Grand Mercure Harmoni & thank you Mr. Taufik. Definitely will come back again.

Dear Ibu Astri Almasih, Warmest greetings from Grand Mercure Jakarta Harmoni. Thank you for the positive review, it brings us joy to hear that you enjoyed every aspect of your stay with us. As we strive to deliver sublime experiences for all our guests. We will shared this appreciation from you to Taufik. Hotel is strategically located in the heart of Jakarta, surrounding by central business district and local attraction. Also part of ALLSAFE program by Accor to elevated hygiene & prevention measures to ensure your safety. For your next stay, we recommend you to try our signature menu Sop Buntut and Nasi Bakar. For any update about our special promotion, follow us on instagram @grandmercurejakartaharmoni. Please do not hesitate to reach out us at Grand Mercure Jakarta Harmoni +621 3453777 should you wish to book for your next stay. Best regards, Yoesi Bagus Taruna General Manager

Quarantine stay

TripAdvisor rating 5.0/5

lutzr191 Business - 27/07/2021 TripAdvisor review

Stayed in Grand Mercure Harmoni second time this year - both were for quarantine purposes.This time the hotel took stricter measure for check in - imposed by the authorities. All very professional. The biggest improvement was the quality and presentation of the food. A nice service was the drinks and snack cart in the afternoon. Instead of calling room service, they come to the door. If this service can find an improvement, try to have the cans of the drinks cold. Small item of complaint in an otherwise very good time. I will come again in October.

Thank you for choosing to stay with us and welcome back . As we believe that personalized service and attention to the smallest details are important. We are happy to know that you enjoy your repatriation stay with us. Thanks to all positive review and also We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another enjoyable one We look forward to the pleasure of welcoming you back to our hotel. Regards, Rulvastina Randy General Manager

Great room

TripAdvisor rating 4.0/5

AriroM1 Business - 02/12/2020 TripAdvisor review

It is quiet room. It is easy for you to sleep. I really enjoy the room service. The food is tasty. Hotel location is great for business, near to center of the city. It is very easy to get public transportation.

Dear Mr/Mrs AriroM1, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Lalu Aswadi Jaya General Manager

Well-equipped hotel for business trip

TripAdvisor rating 5.0/5

Prima_Biromo Business - 30/01/2020 TripAdvisor review

I enjoyed a good stay in this hotel. The room is well-equipped and convenient, with a quite clean bathroom. For breakfast, the hotel offered variety of menu. They even served traditional Indonesian herbal drink (jamu). Overall, it is an enjoyable stay.

Dear Mr Prima_Brimo, Thank you for staying with us and taking your time to write your comment in Trip Advisor. Your positive feedback is much appreciate and it is definitely motivate our team to continue proudly give the best service to our customer. Again thank you for sharing and see you soon! Best Regards, Djulkarnain General Manager

Wonderful hotel in Jakarta

TripAdvisor rating 5.0/5

Adrian_and_Yuli Couples - 09/01/2020 TripAdvisor review

We had another wonderful stay at the Grand Mecure Harmoni. All the staff are very friendly and helpful - special mention to the reception staff and Nanda and team up in the Sky Lounge where the food is great and a really nice wine list. Thanks to all the staff and will see you again soon.

Dear Mr Adrian adn yuli, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager

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