WIFI/Internet Access- Private Beach
- 4 swimming pools
- Free WIFI
- Located on the Red Sea
- Fitness centre
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
19 Km South El Quessir Marsa
Marsa Alam Road
84721
84721
marsa alam
egypt
- HURGHADA INTERNATIONAL AIRPORT At 150km / 93 miles - Shuttle paying
- MARSA ALAM AIRPORT At 60km / 37 miles - Shuttle paying
- LUXOR STATION At 150km / 93 miles
GPS : 25.955000, 34.379167
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| LA GARONNE | 100 m2 | 3 m | 70 | 23 | 20 | 30 | 40 |
| LA LOIRE | 100 m2 | 3 m | 70 | 23 | 20 | 30 | 40 |
| LA SAONE | 100 m2 | 3 m | 70 | 23 | 20 | 30 | 40 |
| LA SEINE BALLROOM | 300 m2 | 3 m | 200 | 45 | 40 | 80 | 160 |
Our rooms
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Suite
Large, well-designed, the suite includes 1 bedroom and a living room with 2 bathrooms. It offers unbeatable facilities: dining table, two smart TVs, free WIFI, balcony with direct view of the sea. Up to 2 adults and 2 children.
Standard Room
A spacious room with queen bed or 2 single beds, 36m², terrace or balcony, air-conditioning, smart TV, free WIFI, laptop size, safe box, mini bar and tea and coffee making facilities. Up to 2 adults and 2 children.
- 268 rooms
- 268 non-smoking rooms
- 4 rooms for people with reduced mobility
- 160 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
With its contemporary design and spacious terrace overlooking the Sea, La Palme restaurant offers breakfast, lunch and dinner buffet with live cooking.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
The italian restaurant overlooking the sea open for lunch and dinner
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Located by the pool offering snacks BBQ and cocktails withall day animation and music
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Enjoy a wide selection of cocktails and drinks in a friendly cheerful atmosphere with special evening events and live entertainment.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Beach bar opens daily till sunset serves cocktails refreshing drinks and snacks
Certificate of excellence 2019
Dear Lidiia C., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Dear mohamedhesham, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Novotel hotel. We regret your disappointment for being unable to check in upon your early arrival and understand reading your review, and kindly be informed that the official time for Check In at 14:00 while your checked in at 12:40. Normally if we have space of free rooms we do Check in upon the guest arrival even it is early as it is the part of our reaching the highest level of hospitality and our guest satisfaction, unfortunately during periods of high occupancy it may not be possible. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Amr Salah General Manager
Dear Mohamed h., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager
Dear Omar T., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Dear Kariam M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Regarding restaurant staff performance, we would like to inform you that our staff is receiving a regular on-job training and that extra training has been put in place. Hope to welcome you soon. Sincerely, Amr Salah General Manager
Dear Zabaznov V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager
Váený Karel H., Velice si váíme Vašich pripomínek týkajících se Vašeho pobytu v Novotel Marsa Alam Je vdy velice príjemné dostat pozitivní komentár. Ješte jednou dekujeme za podelení se o Vaše zkušenosti a doufáme, e Vaše príští návšteva bude stejne príjemné jako ta predchozí. S pozdravem, Amr Salah General Manager
Dear R. S., Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Amr Salah General Manager
Dear Klaus H., We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Novotel Marsa Alam hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Dear Staislava J., Novotel Marsa Alam entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. With pleasure, I shall transmit your appreciation to all those named in your comments. We are waiting for your next visit soon. Sincerely, Amr Salah General Manager
Dear Ahmed M., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Dear Klara S., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Dear Mohamed A., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Amr Salah General Manager
Dear Mazhar h., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager
Dear Happiness19399945863, Novotel Marsa Alam entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. With pleasure, I shall transmit your appreciation to Laila for her professionalism in the kids club. We are waiting for your next visit soon. Amr Salah General Manager
Dear Mahmoud E, Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to thank you for your comment regarding the cleaning of the room as it will help us to provide more training to our staff. We would appreciated if you was informing us on site in order to take corrective actions. Please, be inform that, on arrival, guests will be given the rooms which have been booked. An upgrade is possible upon the hotel's availability with an extra fee such as for our Beach Front room. Sunbeds reservation is not allowed in our hotel and signs are displayed all over the territory regarding this information. Kindly be informed that, as most of the hotel in Marsa Alam due to the presence of corals reef, the access to the sea is only accessible by our jetty and this information was shared to all tour operators and on websites. Regarding the restaurant, we assure a service and table setting which is taking place during the 3 h operation of each of our meals in the restaurant. It is true that it is not easy in rush period as a lot of guests are using the facilities at the same time. Meanwhile, you comment will help us to provide more training to always assure a quality of service even in high periods. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager
Dear Tarek D, Novotel Marsa Alam entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. Regarding the operation, we assure a service according to the formula. It is true that it is not easy in rush period as a lot of guests are using the facilities at the same time. Meanwhile, you comment will help us to provide more training to always assure a quality of service even in high periods. As an international hotel, our guests are coming from all over the world and it’s not always easy to satisfy the different taste of the different nationalities. Meanwhile, we will take into consideration your comment and want to inform you that we are working every day on new buffet items. Concerning the Animation, they are not managed by the hotel, but still, the quality of service remains under our supervision; be sure that the issue will be investigated and an action will be taken with the tenant to avoid the repetition of such case We hope to get the pleasure to welcome you again. Amr Salah General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate