ibis Styles Luzern City

ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.2/5 891 reviews

See on a map

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

Telephone +41 41 418 48 48

Fax +41 41 418 48 18
  • By plane

    ZURICH AIRPORT At 66km / 41.01 miles

  • By train

    LUZERN At 1km / 0.62 miles

  • By train

    LUZERN SGV At 1.5km / 0.93 miles

GPS:47.056835, 8.311907

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 240 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  891 reviews

TripAdvisor Rating  3.5/5  1,100 reviews

Superb Breakfast

TripAdvisor rating 5.0/5

Kwaidan TripAdvisor review

When you're staying in a three star hotel, expectations are low, but this hotel ticked a lot of boxes. It took us 10 minutes to walk to the hotel from the train station, so while not in the centre, it was very close to all the main attractions. The receptionists were friendly and informative, It was very hot when we arrived, and though the hotel didn't advertise air-con, its fan system worked really well. The room was clean and the bathroom had a perfectly good shower. The morning breakfast certainly went above and beyond the continental breakfast that we were expecting with bacon, scrambled eggs and sausages also on the menu.

Excellent stay!

Customer review rating 4.5/5

Anindya S. Families - Confirmed reviews ALL

Very helpful and cordial front desk staff, Flo was excellent during our check-in process. Room was clean and large enough. Location was good and close to bus stop.

Cute hotel...good rooms, good service

TripAdvisor rating 4.0/5

bijalmodi14 TripAdvisor review

Nothing extravagant...the hotel was situated in a good location, walking distance from train station and close to city center. They accomodated us for early check in as well. The attendant was very helpful. Decent breakfast.

Great room spoilt by unbearable unconveniences

Customer review rating 1.0/5

S. Families - Confirmed reviews ALL

We liked the room and the terrace a lot. Unfortunately our stay was spoilt by the dreadful smell from the shower outflow we could not get rid of. We signalled it to a very nice receptionist, she could not do it either. Besides most probably a big ventilation device was making a horrible noise on the roof every couple of minutes. We only learned after we got back late to the room. The sofa was recling and uneven, there was no soap in the co trainer next to wash basins. Not worth the money. We were very disappointed and signalled to the reception. Positives: good breakfast and likeable receptionists.

Dear S., Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I'm very sorry to hear that you were disappointed with your stay with us. I treat all comments with the utmost seriousness and I already investigated this unfortunate matter. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As you may remember, I've contacted you personally and would be happy if you would come back to my E-Mail. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Samil Benli - General Manager

Excellent central location

Customer review rating 4.5/5

Nigel M. Friends - Confirmed reviews ALL

2 friends travelling on motorcycles who have used this Ibis hotel before, once again enjoyed what Lucerne had to offer. Perfect location, excellent friendly and helpful staff and a good breakfast

Dear Nigel M., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us in our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 688 reviews 9.3/10 Location
  • 771 reviews 4.9/10 Room
  • 695 reviews 9.4/10 Service
  • 10 reviews 9.7/10 WiFi
  • 563 reviews 7.9/10 Breakfast
  • 431 reviews 4.5/10 Comfort
  • 254 reviews 4.7/10 Cleanliness
  • 170 reviews 3.7/10 Vibe

Powered by Trustyou