Grand Mercure Urumqi Hualing

Grand Mercure Urumqi Hualing 5 stars

Customer review rating (ALL Rating) 4.0/5 107 reviews

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Hotel extras

  • Web corner and free WIFI throughout the hotel

  • Offer 100% Halal Food in all hotel restaurants

  • Ample car park with 220 parking spaces

  • Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.

  • Easy access to the business quarter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI

GPS:43.816275, 87.604444

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 700 


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Our accommodation(s)

The all brand-new guest rooms offer the comfort expected from a 5-star hotel, all equipped with WIFI and high-speed internet connection, comfortable beds with the finest bed linen and appealing bathrooms with rainforest showers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  107 reviews

TripAdvisor Rating  4.0/5  177 reviews


Customer review rating 4.0/5

Rual H. Solo - Confirmed reviews ALL

When in the summer the hotel in Urumqi always in a high price , but this hotel just has the lower price in the level like Atour or Hanting , Which is a good place to stay in Urumqi.

No window/ stinky bathroom/ disgusting

TripAdvisor rating 1.0/5

SPGPlatinChina Families - TripAdvisor review

This hotel is an embarrassment to the Accor brand. The window in the room is boarded up. How can a room in a five star hotel not even have a window? I called to complain and they said many rooms were like this. And the smell in the room. The bathroom absolutely stinks and emanates throughout the whole room. Hard to sleep it was so disgusting. I'm only here one night so didn't ask to switch rooms. Stay away from this hotel. I can't believe how bad it was

Well located

Customer review rating 3.5/5

Marc Solo - Confirmed reviews ALL

Well located, neat room. The staff some are professional some are not well trained… breakfast has a lot of space to improve.

Inconvenient for families

TripAdvisor rating 3.0/5

aekeus TripAdvisor review

I stayed two separate nights within a week. Upon entry, the hotel looks very beautiful and has a 5 star decoration above the lobby. However, it's a rather inconvenience hotel for families: - only one person spoke English, so it was difficult to communicate - the hotel restaurant only has Chinese menus with no pictures and the staff had difficulties understanding my mim'ed broken Chinese - room service only starts at 11 p.m.... so how can you feed your children and put them to bed at 8:00 p.m.? - the room service menu is limited, anyhow - the shower has no holder for the shower head, so you have to hold the water and lather - there was construction happening in the room below mine, so I was hearing hammering throughout the night - we had to get a NAT test every single time we entered the hotel. resulting in us getting two NAT tests in one day. (LOL)

efficient and friendly staff, nice rooms

Customer review rating 3.5/5

Ronny Z. Friends - Confirmed reviews ALL

Rooms are clean and modern. Staff is all very friendly, quick and helpful. Check-in however takes ages which is due to government regulations, hotel staff still makes the best out of it. Breakfast is okay-ish. Very annoying is that foreigners are fully shadowed and followed by secret police people. After you check in they show up with a car in front of the main entrance. Once you leave they'll follow you wherever you go. No matter you take a cab or a private car or you walk: Several men will follow you whenever you leave the Hotel entrance. I understand the hotel cannot do anything against it.

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Other web-users rate our hotel

  • 676 reviews 8/10 Location
  • 861 reviews 8/10 Room
  • 1,604 reviews 9.2/10 Service
  • 8 reviews 5.6/10 WiFi
  • 634 reviews 7.7/10 Vibe
  • 458 reviews 7.1/10 Amenities
  • 409 reviews 9/10 Cleanliness
  • 273 reviews 7.9/10 Breakfast

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