Mercure Paris Gare du Nord La Fayette Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 2,397 reviews

ALLSAFE approved hotel

Information message

Mercure Paris Gare du Nord La Fayette Hotel
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+ 17 Services

Hotel extras

  • 200m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Rooms with balcony on 7th floor, stunning views of Paris! (on request)

  • Breakfast tray of your choice to eat in your room or breakfast room

  • Room-service breakfast and 24/7 meals

  • Hotel labeled ALLSAFE by Bureau Veritas

Hotel location

Mercure Paris Gare du Nord La Fayette Hotel

175 rue la Fayette
75010 paris
france

Fax: (+33)1/40360030

Check-in from 12h00

Check out up to 12h00

  • FROM GARE DE LYON:  65 GARE DU NORD

  • FROM GARE ST LAZARE:  26 GARE DU NORD

  • FROM GARE DAUSTERLITZ:  5 GARE DU NORD

  • FROM GARE MONTPARNASSE:  4 GARE DU NORD

  • FROM OPERA:  7 GARE DE LEST

  • FROM GARE ST LAZARE:  RER E MAGENTA

  • FROM ORLY:  RER B GARE DU NORD

  • FROM ROISSY CDG:  RER B GARE DU NORD

  • By plane

    ORLY At 24.6km / 15.29 miles

  • By plane

    ROISSY CDG At 23.1km / 14.35 miles

  • By train

    GARE DE LEST At 0km / 0 miles

  • By train

    PARIS GARE DU NORD At 0.45km / 0.28 miles

GPS:48.8799, 2.35939

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE BAR Non contractual photo

We can offer in-room catering with our deli partners, and in jars 24/7.

Your meetings and events

The 65 m2 La Fayette meeting room will welcome all of your events. Modular into U, theatre or island layouts, it uses space breaks, and is equipped with an overhead projector, screen and paperboard. Our teams will guide you in your choice.The 35 m2 Magenta meeting room will welcome all your events. Modular in U, theatre or island layouts, it uses space breaks, and is equipped with an overhead projector, screen and paperboard. Our teams will guide you in your choice.

Room descriptions and layouts

meeting rooms

From 1 to 33 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose the type of room that suits you... Opt for our quality Standard rooms or treat yourself to our high-class Privilege rooms with their special Mercure touches.

Our guest reviews for
Mercure Paris Gare du Nord La Fayette Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,397 reviews

TripAdvisor Rating 3.5/5

660 reviews

Good Stay

Customer review rating 4.0/5

Tess Couples - 07/01/2022 Confirmed reviews ALL

It was very comfortable! Lovely staff and a great location!

Dear TESS W., A great Thank you for your notes after your stay at our hotel Mercure Paris Gare du Nord La Fayette. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Reading the positive feedback from our customers motivates us even more and makes us want to continue to surpass ourselves every day. We will be delighted to welcome you back to our establishment during your next stay in Paris. Please accept, Madam, our best regards. Sincerely, Laura Romero - The Reception

Very friendly Staffs with guest welfare passion. I give this 11/10 above and beyond

Customer review rating 5.0/5

Tolu A. Families - 29/12/2021 Confirmed reviews ALL

My experience was fantastic. I was checked in by Louis, well received and oriented by Sarah all my PCR test centres and Liam helped with my logistics.

Dear TOLULOPE A., Many thanks for commenting our hotel about your stay with us. We are glad to read you enjoyed it. Your satisfaction is a great reward for all the team. Hope to see you soon, Best regards, Laura Romero, Front Desk

RAS

Customer review rating 4.5/5

Pedro P. Business - 29/12/2021 Confirmed reviews ALL

RAS

Dear PEDRO P., We are so happy you enjoyed your stay and that you shared your experience after your journey in Paris. We hope you'll come soon to visit us again. Regards, Laura Romero - Front Desk.

Ideal location

Customer review rating 4.5/5

Michael Couples - 21/12/2021 Confirmed reviews ALL

Clean and quiet despite the area. Very well insulated for outside noise. Friendly staff. The location is perfect for all points, whether walking or métro.

Dear Mickael S., A great Thank you for your notes and comments after your stay at our hotel Mercure Paris Gare du Nord La Fayette. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Reading the positive feedback from our customers motivates us even more and makes us want to continue to surpass ourselves every day. We will be delighted to welcome you back to our establishment during your next stay in Paris. Please accept, Sir, our best regards. Sincerely, Laura Romero - The Reception
Customer review rating 5.0/5

A. Couples - 11/12/2021 Confirmed reviews ALL

We received a very good service, staff were extremely helpful, efficient and kind

Dear A., Bonjour ! A great Thank you for your notes ands comments after your stay at our hotel Mercure Paris Gare du Nord La Fayette. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Reading the positive feedback from our customers motivates us even more and makes us want to continue to surpass ourselves every day. We will be delighted to welcome you back to our establishment during your next stay in Paris. Please accept our best regards. Sincerely, Laura Romero - The Reception

Well located but most important: very nice staff!

Customer review rating 4.0/5

David Solo - 06/12/2021 Confirmed reviews ALL

Very nice staff: receptionist, cleaning lady, service in breakfast room.

Dear David H., Bonjour ! A big thank you for your comments and notes following your stay at our hotel Mercure Paris Gare du Nord La Fayette. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Reading the positive feedback from our customers motivates us even more and makes us want to continue to surpass ourselves every day. We will be delighted to welcome you back to our establishment during your next stay in Paris. Please accept, Sir, our best regards. Sincerely, Laura Romero - The Reception

Nice Stay , interesting location

Customer review rating 4.0/5

Chris Solo - 05/12/2021 Confirmed reviews ALL

It was a very cute room . I did have a heavy allergic reaction the first Night but with some anti histamines it was all fine from then on

Dear Christian H., Thank you for taking the time to write to us after your stay at our hotel Mercure Paris gare du Nord La Fayette. We are sorry that the cleaning of the room did not meet your expectations, and we ask you to accept our sincere apologies. Rest assured that the necessary measures will be put in place to improve the quality of the services mentioned. We are also sorry about the incident with the night receptionist. If you give us the opportunity to regain your trust, we will gladly offer you the best that our customers enjoy every day. In the expectation of welcoming you soon, we ask you to believe, Sir, in the expression of our best sentiments. Laura Romero – The Reception.

Good Service, bad rooms

Customer review rating 3.5/5

Aj Couples - 02/12/2021 Confirmed reviews ALL

Service was good, but the rooms where bit too small if we consider other 3 star hotels.

Dear Joshi A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry that the room and the breakfast didn't meet your expectations, and we ask you to accept our sincere apologies. If you give us the opportunity to regain your trust, we will gladly offer you the best that our customers enjoy every day. In the expectation of welcoming you soon, we ask you to believe, Sir, in the expression of our best sentiments. Laura Romero – The Reception.

Welcoming and supportive staff, good price/value ratio, proximity to Thalys

Customer review rating 5.0/5

Ulrike Solo - 17/11/2021 Confirmed reviews ALL

Using late and early Thalys, for me, this is the best option in the area of Gare du Nord. Meanwhile, I know all the staff and they welcome me like an old friend. Whatever question I have, they pull a leg to find an answer. In case of a technical problem in a room, the staff immediately tries to fix it or offers an alternative room. Couldn't be better!

Dear ULRIKE K., Dear Ulrike K., Bonjour ! A great, very great Thank you for your notes ans nices compliments after your stay at our hotel Mercure Paris Gare du Nord La Fayette. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Reading the positive feedback from our customers motivates us even more and makes us want to continue to surpass ourselves every day. We will be delighted to welcome you back to our establishment during your next stay in Paris. Please accept, our best regards. Sincerely, Laura Romero - All the Reception

Great location

Customer review rating 4.5/5

Niall Friends - 01/11/2021 Confirmed reviews ALL

Very pleasant stay, hotel is in a good location close to Gare du Nord so good transport links. Comfortable and clean rooms. Very good continental breakfast.

Dear NIALL ROBERT W., Bonjour ! Thank you for your comments regarding your stay at Hôtel Mercure Paris Gare du Nord La Fayette. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Sir, in the expression of our best sentiments. Laura Romero - The reception

Good for business

Customer review rating 3.5/5

Geert V. Business - 29/10/2021 Confirmed reviews ALL

Reception, room, food in general as to Mercure standards but the breakfast buffet "practical organisation" was problematic

Dear GEERT V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Romero, Receptionist -
Customer review rating 2.0/5

Manuela Business - 23/10/2021 Confirmed reviews ALL

Arrived very late, room extremely noisy

Dear MANUELA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Romero - Front Desk

Very comfortable room , great breakfast

Customer review rating 4.5/5

Mrs S. W. Families - 12/10/2021 Confirmed reviews ALL

First we were disappointed by the works on the road in front of the hotel but the staff was very helpful, accommodating and extremely nice .This made our stay very pleasant and the hotel is well situated. Thank you to all the staff.

Dear SONIA W., Bonjour ! We thank you for the opinion you have left on our hotel. Our teams thank you warmly and are proud to learn that the service and delivery have been up to your expectations. Your satisfaction is the most valuable reward, and even more so when expressed in the comments. We are delighted that you enjoyed your stay and our meeting space. We look forward to welcoming you again very soon. Please accept, Madam, our best regards. Laura Romero, Receptionist

well located, great staff

Customer review rating 5.0/5

Ulrike Solo - 05/10/2021 Confirmed reviews ALL

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Dear Ulrike K., Bonjour! We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Laura Romero, Receptionnist

Not up to normal standard

Customer review rating 3.0/5

Paul F. Solo - 01/10/2021 Confirmed reviews ALL

Waiting 15 minutes to check in. Room 407 the bed was not fit for purpose, leant towards the shower.

Dear Paul F., Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris gare du nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Romero, Reeptionnist

Well located, comfortable rooms

Customer review rating 4.5/5

Steve Business - 29/09/2021 Confirmed reviews ALL

Found it quite easily, conveniently located for the station, rooms were comfortable and clean

Dear STEVE B., Bonjour! We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Laura Romero, Receptionnist

Locked out at midnight

TripAdvisor rating 3.0/5

scassidy2021 Business - 21/09/2021 TripAdvisor review

The room was nice, clean. I went out for dinner and found that the door was locked and no one was at the door. ringing the bell did not get a response. It took several minutes for someone to arrive and open the door. The Gare du Nord area is not the best and I felt particularly vulnerable standing on the street at midnight

Dear scassidy2021, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura, receptionnist.

Nice location to catch a train in/out of Gare de Nord.

TripAdvisor rating 4.0/5

Kate A Family - 04/11/2019 TripAdvisor review

A basic/ stylish room to stay if traveling in/out of Gare de Nord. Staff was great and accommodating. They have room service and breakfast. Short walk with luggage to the station. We traveled by train from the Netherlands to Gare de Nord. Then took the RER to CDG the next morning.

Paris Stay

TripAdvisor rating 4.0/5

tereem2017 Family - 22/09/2019 TripAdvisor review

The location to Gare de Nord station was good. The hotel overall was nice, rooms were nice and compact. Our only comment was the reception. The receptionists were not very friendly and seemed to be pre-occupied with our things. The welcome was not very good.

The most horrible stay ever in an Accor hotel!

TripAdvisor rating 4.0/5

sabinechaugny Business - 09/09/2019 TripAdvisor review

This is my worst experience in an hotel. The location is horrible, the view over the rail ways a disaster. The noise in and out the hotel is unbearable. The uneducated employees just open the door whenever they want to undertake house keeping. Choose another hotel.

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