Mercure Lipetsk Center 4 stars

Customer review rating 4.5/5 2,490 reviews
Mercure Lipetsk Center
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+ 19 Services
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Lipetsk Center

3 Teatralnaya Square
398002
lipetsk
russian federation

Tel: +74742300000

Fax: (+7)4742300001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LIPETSK AIRPORT At 20.2km / 12.55 miles

GPS :52.606212, 39.594118

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Office

  • Podium

  • WIFI access

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Views: City side, Garden side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Superior Privilege Room with 1 queen-size bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Junior Suite with 1 king-size bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Junior Suite with twin beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Deluxe Suite with 2 bedrooms and 1 living room

  • Max. number of persons: 4
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 90m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe
Accessible room

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathroom products
  • Bathrobe

Our restaurants and bars

IL PESTO

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lipetsk Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,490 reviews

tripadvisor

TripAdvisor Rating 4.5/5

422 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Denis S. Business - 06/03/2020 Confirmed reviews ALL

no Accorhotels points were awarded for my stay on Feb., 19-21

Dear Guest, Mr. S., Thank you for taking the time to share your feedback. Unfortunately your indicated room reservation was made through an intermediary, therefore non-eligible booking was blocked by our central system. Please book your stay directly so that we can earn points for your stay. We hope for your understanding and loyalty, we will be glad for your next arrival at the hotel. Sincerely, Elena TRETYAKOVA Front Office Manager

Excellent

Customer review rating 4.5/5

Girish K. Business - 22/02/2020 Confirmed reviews ALL

Good ambience and location , nice and comfortable rooms.

Dear Guest, Mr. K., Thank you for the excellent rating of our hotel! We look forward to seeing you again at the Mercure Lipetsk Center! Sincerely, Elena TRETYAKOVA Front Office Manager

Satisfactory!

TripAdvisor rating 4.5/5

roveda_michele Business - 29/12/2019 TripAdvisor review

Very good hotel in terms of rooms quality and forniture. The reception staff is very kind and helpful. There is a huge variety of food for breakfast ranging from continental to traditional cuisine. The position is good as well.

nice spacious rooms

Customer review rating 4.5/5

Thomas G. Business - 28/12/2019 Confirmed reviews ALL

All in all a good business hotel. Breakfast should be available at 06:00 o'clock also for the weekends, because the most people stay there for business.

Dear Thomas G., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Fantastic staying

Customer review rating 4.5/5

Irina S. Business - 16/11/2019 Confirmed reviews ALL

Hi All, Thank you for your job. I like your service, kitchen and very kindly staff. Please, doesn’t stop with it and being more better ! P.S if it possible add dry fruits on breakfast for the porridge)) Best regards, Ira S.

Dear Irina, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Easy Stay

Customer review rating 4.5/5

C. Business - 22/10/2019 Confirmed reviews ALL

Kindly Staffs, Comfortable stay

Dear Sangho C., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnkyh Front Office Manager

Good and well placed hotel

Customer review rating 4.5/5

Peter O. Business - 07/10/2019 Confirmed reviews ALL

I had to ask the reception 4 times before my shower got fixed

Dear Peter O., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Rudi

Customer review rating 4.5/5

Rudi Business - 24/09/2019 Confirmed reviews ALL

As always very warm welcome, clean and comfortable rooms and really nice stuff.

Dear Rudi P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager
Customer review rating 4.5/5

Anonymous Business - 23/09/2019 Confirmed reviews ALL

Terrible , I could be in hospital as I could ingested broken glass piece if Ibciuld not feel in my mouth! I took it from my mouth while drinking water. The served glasses was not controlled and inside there were firgotten broken glass pieceI had very bad experience ! Hotel management try to compansate of my dinner payment but it was really dishister situation! May I already swallowed other pieces!!

Dear Murat E., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. After this incident, we double-checked the dishes in the restaurant. Please rest assured that we will strengthen control measures and prevent its occurrence in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Very good!

Customer review rating 4.5/5

Oleg S. Business - 15/09/2019 Confirmed reviews ALL

Perhaps this is the best place to stay during a business trip to Lipetsk.

Dear Oleg S., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager
Customer review rating 4.5/5

Vyacheslav Business - 21/08/2019 Confirmed reviews ALL

Very comfortable

Уважаемый Vyacheslav L., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Начальник Службы Приёма и Размещения Безденежных Никита

I've stayed a few times in different cities. Twise in Lipetsk

Customer review rating 4.5/5

Anonymous Business - 02/08/2019 Confirmed reviews ALL

With your rather high level of prices in the market, the following is surprising: - Lack of hygiene accessories in your room: brushing (brush, toothpaste, floss), ear sticks and cotton swabs, shaving kit, - there's no set of threads and a sewing needle, - when I moved into a hotel room, there's a roll of toilet paper in the toilet, part of which was used (of course, the end of the paper is wrapped in a corner, but it's not a public toilet)

Dear Andrey K., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Regular guest in Mercure Lipetsk, always happy with hospitality and kindness of personell

Customer review rating 4.5/5

Rudi F. S. Business - 22/07/2019 Confirmed reviews ALL

Being regular guest I am extremely happy with quality and hospitality. Rooms are spacy and comfortable, gym capacity fulfills my needs also breakfast is good.

Dear Rudi P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Perfect will be back for sure.

Customer review rating 4.5/5

C R. Business - 21/07/2019 Confirmed reviews ALL

My experience with the grill outside, is a big plus for the hotel. My opinion is that due to the prices You have a loss of customers and hotel guests because they go outside to eat.

Dear Cornelis r., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sent your request to our Technical Department to improve quality of WiFi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Central location

Customer review rating 4.5/5

Natalya T. Families - 10/07/2019 Confirmed reviews ALL

We liked the location of Mercure Hotel in Lipetsk. However, we experienced hotel's maintenance problems. Such as malfunctioning AC unit and water maintenance in room that caused us to relocate to a different room.

Dear Natalya T., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Decreasing quality

Customer review rating 4.5/5

Е. Business - 08/07/2019 Confirmed reviews ALL

I stay with this hotel from 2013. During last 2-3 years I can see increasing of hotel loading, it's really difficult to book 2-3 days before. It's good for you, but you should remember that is not because of your actions but because there are no any good hotel in Lipetsk. So I believe you clearly understand that you have no competition and as a result you started very rood policy of cost cutting which follows serious quality falt

Dear Evgeny F., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

All area are clean and friendly team

Customer review rating 4.5/5

Anonymous Business - 05/07/2019 Confirmed reviews ALL

All area are clean and friendly team, room and taxi booking were easy

Dear Lazlo L., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Very pleased

Customer review rating 4.5/5

S. Business - 29/06/2019 Confirmed reviews ALL

Good nothing tu say , clean and and pleasant atmosphere. Just the stairs going to the floors Should be checked and clean , the rest every friendly

Dear Giancarlo s., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager

All services not up to expectations

Customer review rating 4.5/5

Gauthier Business - 24/02/2019 Confirmed reviews ALL

Very nice rooms, quite hotel but services promoted are failing

Dear Gauthier V., Thank you for taking the time to tell us about your experience at the Mercure Lipetsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our technical service will check your comment and solve this problem and do everything it can to keep it from happening. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikita Bezdenezhnykh Front Office Manager

Everything was great

Customer review rating 4.5/5

Anastasiya Business - 14/02/2019 Confirmed reviews ALL

Mercury is one of my favorite Hotel Chains. Lipetsk one is the best representative from the family. Nothing to complaint about. Room, breakfast, overall impression is very good.

Dear Anastasiya, We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikita Bezdenezhnykh Front Office Manager
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