Hotel - ibis Stupino
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Stupino Hotel

4.0/5 102 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Russian

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Stupino Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 101 m2 2 m 70 44 70 22 50
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 130 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • Computer
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 1,002 reviews

Our guest reviews for
ibis Stupino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 102 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 25/01/2020 Confirmed reviews ALL

Good welcome, nice people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are so thankful for your nice, warm and kind comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! Best regards, Danil Mazov Front Office Manager

Joe V. Business - 31/12/2019 Confirmed reviews ALL
« Overall everyone and everything was fantastic !!! »

Staff was friendly and helpful. Rooms were great. My only negative comment would be that the temperature control did not work in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe V., Thank you for choosing ibis Stupino and sharing your warm and kind comments with us. It gives us a motivation to become more, than we are now. We will be happy to see you coming back and hope it will happen very soon. With best regards, Danil Mazov Fronr Office Manager

Sachin H. Business - 21/12/2019 Confirmed reviews ALL
« Overwhelming »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sachin H., Thank you for your positive feedback and high rating of your stay with us. We hope to welcome you back to our hotel very soon! With best regards, Danil MAZOV Front Office Manager

Anastasia Business - 10/12/2019 Confirmed reviews ALL
« my belonings disappeared after room's cleaning »

I earlier sent a request via accohotels complaint form regarding ipad charging device that disappeared from my room. I have not received any feedback by now. Noone at reception know how comes this happened. However that's where we are - iPad original charing device was not found when i returned home to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasia G., Thank you for choosing ibis Stupino and sharing your feedback with us. Regarding your case, we've found a charger in your room that, by your words, was not yours. After that, we've searched in every other room with cleaning service for that day, every store room and cart, but that charger was the only one we got. We're deeply sorry for your lost and hope that this will not influence on the overall experience about our hotel. Hope to see you again! With best regards, Danil MAZOV Front Office Manager

J W. Business - 09/12/2019 Confirmed reviews ALL
« 3 Night Business Trip »

Hotel was clean and warm, friendly staff and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian W., We are so thankful for your nice, warm and kind comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. Thank you once again, We will be happy to see you in our hotel soon! With best regards, Danil MAZOV Front Office Manager

Jiří Business - 06/10/2019 Confirmed reviews ALL

Good value for money. Clean. Standard. Some problems with wi-fi

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.! Thank you for your feedback and high rating of your stay with us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Operation Manager

Alexander Business - 04/10/2019 Confirmed reviews ALL
« Satisfied »

I always stay in your Hotel. It is a good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandr! We are so thankful for your nice, warm and kind comment. This is a great motivation for us. We will be happy to see you in our hotel soon! Best regards, Ekaterina Goncharenko Operation Manager

Eitan Business - 02/10/2019 Confirmed reviews ALL

It was a satisfied stay of 2 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eitan! Thank you for your feedback, we will be glad to see you again. Kind regards, Ekaterina Goncharenko Operation Manager

Keith M. Solo - 19/09/2019 Confirmed reviews ALL
« Fairly good. »

The room was clean, quiet and comfortable with a good bathroom. The refrigerator worked well. The only thing I could criticize was the lack of storage space for my clothes. The staff were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith M.! We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Ekaterina Goncharenko Operation Manager

Daniel P. Business - 07/09/2019 Confirmed reviews ALL
« comfortable and cousy »

Rooms are comfortable adn clean, hotel is new, so that also helps. Food has been improve each time I visit, staff is very friendly and keen to understand guests requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel P.! Thank you for your appreciation and positive feedback on your stay at our hotel. We look forward to your next visit! Kind regards, Ekaterina Goncharenko Operation Manager

Anonymous Business - 30/08/2019 Confirmed reviews ALL
« Essential Hotel »

Good experience, minimal dotation in the room, like soap or other necessarie. The breakfast is not very variuos,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurizzi G.! We very much appreciate your comments regarding your stay at the ibis Stupino. But could you tell us what's wrong with our breakfast? Hope you will send me a letter on H8… Thank you! Kind regards, Ekaterina Goncharenko Operation Manager

Kirby Business - 30/08/2019 Confirmed reviews ALL
« It was all I could hope for »

I enjoyed my stay. The staff made me feel at home. Everything was clean and neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirby! We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ekaterina Goncharenko Operation Manager

Anonymous Business - 03/07/2019 Confirmed reviews ALL
« Fantastica »

Top!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loris! We very much appreciate your comments regarding your stay at the ibis Stupino. Thank you for choosing our hotel so many times! We are always happy to see you! Don't forget to come again! Kind regard, Ekaterina Goncharenko Operation Manager

Greg H. Business - 27/06/2019 Confirmed reviews ALL
« Ibis Stupino - Great Stay, warm welcome, findly and helpful staff »

Great and friendly welcome. Good food Clean and tidy Efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg H.! Thank you for your kind review, our team appreciates a lot, when our Guest is satisfied and feels welcome! This gives us will and power to continue working hard in order every Guest is happy! Looking forward to meeting you in ibis Stupino once again. Best regards, Ekaterina Goncharenko Operation Manager

Daniel Business - 09/06/2019 Confirmed reviews ALL
« good location and great staff. »

I enjoyed my stay at the Ibis. The staff are great and the place is clean. I was not happy that there is no water provided for the customers. they are forced to buy plastic bottled water which is not as eco friendly as they promise to be. They should provide free water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel! We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. We put two bottles of water on arrival as a standard of each ibis hotel in Russia. Thank you for understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ekaterina Goncharenko Operation Manager

A Business - 08/06/2019 Confirmed reviews ALL
« Adequate for my needs »

Hotel is in a small town, but convenient for my business trip. Staff were polite and attentative

Our hotel has responded to the review
Our hotel has responded to the review

Dear A! Thank you for choosing our Hotel and for your high rating of stay! It's really important for us! Hope to see you again! Kind regards, Ekaterina Goncharenko Operation Manager

Jd Business - 01/06/2019 Confirmed reviews ALL
« Clean friendly nice location »

Very good value hotel. Great staff. Low point only that there is no iron and coffee making facilities Coffee machine broke down twice at breakfast times. Overall I love it there in stupino. Menu could do with changing though. As we stop there quite frequently so this pushes us to go to loft bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jd! We very much appreciate your comments regarding your stay at the ibis Stupino. It is always a pleasure to receive positive feedback. Hope to see you again! Kind regards, Ekaterina Goncharenko Operation Manager

Tourist14202152908 Business - 20/05/2019 TripAdvisor review
« Great place and nice rooms »

Great service and nice rooms. Although not much vegetarian options in the restaurant but some are good that can work for a day or two. I wish they added more vegetarian options that are interesting and you have much more to choose from, it would be amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tourist14202152908! Thank you for taking the time to tell us about your experience at the ibis Stupino. I forward your point about vegetarian options ti our Chief and I promise to you, we will add more to our menu. At ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We hope to welcome you back to our hotel very soon! Kind regards, Ekaterina Goncharenko Operation Manager

Mary S. Business - 05/05/2019 Confirmed reviews ALL
« Very pleasant, comfortable, clean and great service and staff »

I stayed for almost 4 months in Stupino. It was a lovely apartment. Kate and Danil and their staff were simply amazing! The team works very hard and are always aware of customers. The Hotel is clean and well kept. Kate is an outstanding Ops Manager, She is fully informed of all activities happening at the hotel. She is well liked and respected by the team. I can comment on such things as I was there for so long, I was really able to witness everything at the hotel. Kate and I met to discuss a few recommendations that I have for the Accord Hotels to make at this fairly new location. This is considered a business person hotel and the Accord Mgmt should consider the feedback from its customers. I would stay at this hotel again on my next visit to Russia and specifically in Stupino where the business office and factory are located. Thank you for being willing to make a weary traveler's stay so comfortable and welcoming! Kate, Daniel, Anna, Olga, and so many more did a fabulous job for me and my team of 6 who also stayed here. Thanks!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary S.! Thank you very much for your kind words addressed to our employees and the work they do every day for our guests feel at home. As well as your high score of our hotel and service. We are very grateful to you for your openness and positivity, for your recommendations and we will try to implement them to your next visit. We will glad to see you again in our hotel and will do all the best for your comfortable and cozy stay! Best regards, Ekaterina Gorbacheva General Manager

Pt Business - 25/02/2019 Confirmed reviews ALL

Very good experience with the hotel. Breakfast and lunch offer could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PT! We are so thankful for your nice comment. This is a great motivation for us. The most important thing for us is our Guest’s satisfaction. We always try to predict your expectations and to make your accommodation as much comfortable as it can be. I am sorry that your experience about breakfast and lunch did not meet your expectations. Please allow me to express my sincerest apologies. For me it will be very important to know what exactly you didn't like. I will appreciate if you will find few minutes to share with me opinion. My email is h8… Looking forward to welcoming you again at ibis Stupino. Best regards, Ekaterina Goncharenko Operation Manager

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