Customer review rating (ALL Rating)
4.6/5
1,568 reviews
Novotel Almaty City Center
Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan
GPS:43.242166, 76.958027
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Railway station
Access: 1.2 km / 0.75 mi 10 min walk / 3 min drive
Railway station
Access: 5 km / 3.11 mi 12 min drive
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Opera/symphony/concert hall
Access: 100 m / 0.06 mi 5 min walk
Museums
Access: 1.5 km / 0.93 mi 17 min walk / 2 min drive
Opera/symphony/concert hall
Access: 1.9 km / 1.18 mi 22 min walk / 7 min drive
Amusement park
Access: 4.3 km / 2.67 mi 41 min walk / 14 min drive
Tourist attraction
Access: 4.7 km / 2.92 mi 50 min walk / 12 min drive
Ski area
Access: 15 km / 9.32 mi 27 min drive
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Shopping centre/mall
Access: 900 m / 0.56 mi 13 min walk / 10 min drive
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Convention centre
Access: 2 km / 1 mi 28 min walk / 8 min drive
Convention centre
Access: 8 km / 4 mi 20 min drive
Check-in from - Check out up to
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
KEEP IN SHAPE DURING YOUR STAY IN OUR 24H-OPEN FITNESS IN ALMATY OFFERING ALL YOU NEED FOR THE BEST WORKOUT, RANGING FROM TREADMILL TO WEIGHTLIFTING EQUIPMENT AND CARDIO MACHINES.
FROM THE FIRST MOMENT YOU STEP IN IN BALANCE SPA, LET YOURSELF SLIP AWAY FROM THE REAL WORLD.GET AWAY FROM EVERYDAY WORRIES AT THIS BEST SPA IN ALMATY. AFTER A FIRST-HAND CONSULTATION DETERMINING YOUR NEEDS, ABANDON YOURSELF IN THE CARE OF OUR THERAPISTS.
Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need. TRANSFORMED MEETING SPACES WITH A FLEXIBILITY FOR AN INTIMATE BOARD MEETING TO A RESIDENTIAL EVENT OF UP TO 220 DELEGATES. WE OFFER A VARIETY OF VERSATILE EVENT SPACES, ALL COMPLIMENTED BY WELL-APPOINTED PRE-FUNCTION AREAS.
Room descriptions and layouts
meeting rooms
attendees
|
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
|---|---|---|---|---|---|---|---|
|
210 m² 2260 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
48 participants |
56 participants |
96 participants |
150 participants |
|
|
75 m² 807 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
20 participants |
25 participants |
32 participants |
50 participants |
|
|
42 m² 452 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
16 participants |
20 participants |
18 participants |
20 participants |
|
|
42 m² 452 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
16 participants |
20 participants |
18 participants |
20 participants |
|
|
25 m² 269 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
14 participants |
6 participants |
Configuration is not available for this hotel |
|
|
25 m² 269 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
14 participants |
6 participants |
Configuration is not available for this hotel |
Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotelSpacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
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ALL Rating
Normal world chain hotel which is overpriced and on the edge between dirty and corporate standards
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. D., First of all thank you for choosing Novotel Almaty City Center and finding time to share your overall experience with us. It is always great to see such detailed review from our valuable Guest, that will serve as a way to improve our service. However, we are sorry to hear that your expectations did not meet cleanliness of our hotel. Please, allow us to express our sincere apologies. Your feedback is very important for us. Therefore, it will help us to improve and stay up to standards. We will certainly look into the subject to enhance Guest experience. One's again, we appreciate the time you took to share you concern and we hope you will allow us to better serve you in the future. Sincerely, Assem Guest Experience Manager
Good service.
Customer review rating 5.0/5
N. Business - Confirmed reviews ALL
Dear Ziba N., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Shukran
This hotel had very good service and nice behavior with all.
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Dear Shabnam M., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Shukran Sheikh
Excellent location, modern facilities
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Assem Guest Experience Manager
Excellent service
Customer review rating 5.0/5
Alexandru Couples - Confirmed reviews ALL
Dear Alexandru, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! We value and we are grateful for your loyalty to Accor! Sincerely, Assem Guest Experience Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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