Outback Pioneer - a member of ibis Styles

Outback Pioneer - a member of ibis Styles 3 stars

TripAdvisor rating 3.5/5 2,992 reviews

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Description

Hotel location

Outback Pioneer - a member of ibis Styles

Yulara Drive, Ayers Rock
0872 YULARA
Australia

Telephone +61 2 8296 8010

Fax +61 2 9299 2103

Contact email

  • AIRPORT SHUTTLE:  VOYAGES AYERS ROCK RESOR

  • By plane

    CONELLAN AIRPORT At 6km / 3.73 miles - Shuttle free

GPS:-25.24291, 130.990205

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Your meetings and events

The Uluru Meeting Place celebrates the grandeur and unrefined charm of this iconic destination. The centre features a new ballroom, superbly refurbished conference room, three breakout rooms, a small function area, secretariat and pre function space.

Room descriptions and layouts

10 

meeting rooms

From 1 to 420 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Standard Rooms are comfortable and spacious and feature one queen and one single bed. All rooms have private ensuite, mini-bar, television and movies on demand. Interconnecting rooms are available. Economy Rooms with ensuite bathroom feature 4 single bunk beds or 1 double and 1 single bed and a private bathroom, tea and coffee facilities and bed linen are provided. Guests have access to the common room with TV, self-catering kitchen and laundry.

Standard Room

  • Max. number of persons: 4
  • Area: From 30 m² / 322 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our guest reviews

Our guest reviews for
Outback Pioneer - a member of ibis Styles

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  2,992 reviews

Over priced

TripAdvisor rating 3.0/5

morrisonmanna Families - TripAdvisor review

This was an average stay in a very overpriced hotel. There was no opportunity to get the benefits I receive at every other Accor Hotel. As a platinum member, I usually receive wifi, breakfast etc. Sadly here there was nothing!

Hi morrisonmanna Thank you for taking the time to share your feedback from your recent stay at the Outback Pioneer Hotel & Lodge and we are sorry to read that we were unable to meet your expectations. We do greatly appreciate your feedback as we continually work towards improving the service for our guests. While complimentary breakfast is not included for resort hotels in the Accor program we are sorry to read that you were unaware of this in advance. WiFi is certainly included free of charge for our hotel guests. If you were however accommodated in our 2 star lodge accommodation then this area of the property is not affiliated with Accor and their benefits therefore do not apply. We hope that you were sill able to enjoy exploring the Uluru-Kata Tjuta National Park and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Andrew Freak General Manager Outback Pioneer Hotel & Lodge

Outback Pioneer Hotel

TripAdvisor rating 4.0/5

Asiaticmus Friends getaway - TripAdvisor review

Convenient location within resort. Comfortable clean and well stocked rooms. Nice pool and plenty of eating options in hotel and within resort. Meal quality on mains and starters were reasonably good. Desserts a bit weak.A bit short on parking spaces and this was off season. Housekeeping only came around in mid afternoon (when most people are back from outdoor hikes and taking shelter in the rooms!). Rooms a bit pricey but you've limited choices. Although supposedly affiliated to Accor, reception at check-in desk are unable to confirm if room payment has been done previously (despite email confirmation from Accor), so new payment was required.

Nice experience!!

TripAdvisor rating 5.0/5

emilywei7 Couples - TripAdvisor review

Good rooms, clean towels everyday, friendly staffs, nice location, fun music night, nice sunset view, share kitchen, we spend lot of time in swimming pool and we stay a week in there was very nice days for us, thanks

Poor Customer Service from Accor

TripAdvisor rating 1.0/5

Matthew S Business - TripAdvisor review

I was visiting for a work / job and due to heavy rain the job was cancelled. Accor were unwilling to move my accommodation and had no idea how to do it. They kept telling me to contact the hotel, which I did and they kept telling me that Accor had to change to booking. After 5-6 phone calls to both the hotel and Accor I gave up in frustration that no one wanted to help. I travel a lot and stay with Accor many times but this was seriously terrible customer service and makes me not want to stay at Accor hotel anymore especially now that I am 1 night away from reaching Gold Status. The Hotel was actually pretty good but Accor service via telephone was terrible to deal with and I wasn't happy.

Hi Matthew S We sincerely regret that you were not satisfied with the service provided to you by our partners and that we were unable to welcome you to Ayers Rock Resort on this occasion. Should you wish to make a new booking we would be happy to assist you at the Voyages Travel Centre on 1300 134 044 and sincerely hope that we have the opportunity to welcome you in the near future. Kind Regards Andrew Freak General Manager Outback Pioneer Hotel & Lodge

wonderfull resort in een very busy environment

TripAdvisor rating 5.0/5

Lex W Families - TripAdvisor review

A wonderfull resort where we stayed two nights. The restaurant was very good, the possibilitie to eat in different cafe's and restaurants is good organized. The prizes are reasonable for this region. Nice swimming pool!!

Hi Lex W Thank you for sharing your review of your stay at the Outback Pioneer Hotel & Lodge and we are so pleased that you enjoyed your time with us. It will be my pleasure to share your feedback directly with our team. Kind Regards Andrew Freak General Manager Outback Pioneer Hotel & Lodge

Average experience

TripAdvisor rating 3.0/5

Paul_M1972 Business - TripAdvisor review

Underwhelming checkin experience by the front office manager. Being a platinum accor plus member I was not recognised for my loyalty by the manager. No welcome, unfriendly checkin experience, no smile, no welcome drink, below average experience. The hot breakfast items were like warm at best.

Hi Paul_M1972 Thank you for sharing your review and I am sorry to read that your check in experience did not meet expectations. I sincerely apologise that your Accor status was not recognised and assure you that your feedback has been shared as we strive to improve the experience for our guests. I do hope that you were still able to enjoy exploring the Uluru-Kata Tjuta National Park and we thank you for choosing to visit Ayers Rock Resort. Kind Regards Mark Fletcher General Manager Outback Pioneer Hotel & Lodge

Over-priced and terrible food

TripAdvisor rating 2.0/5

MLNTA3 Families - TripAdvisor review

We stayed for just one night at the end of our trip to Uluru. The accommodation was fine, but well-overpriced. Would have been happy to pay half the rate and given positive feedback, but at this price, I expect much more. The offerings at dinner were of really low standard and the breakfast was almost inedible (fruits served were fermenting).

Yalara Stay

TripAdvisor rating 4.0/5

Wendy-Sue M Friends getaway - TripAdvisor review

Check in was a bit slow due to volume of people arriving at the resort. The room was comfortable & well equipped. A good location & convenient to all amenities. Servicing of room was not as good as we would expect. eg beds were made but cups & mugs weren't cleaned. Servive people arrived at 8.30am when we were still getting ready to go out for the day & other days turned up at 4.30pm when we had come back & were relaxing after a day out.

Hi Wendy-Sue M Thank you for your review of the Outback Pioneer Hotel and I am really pleased that you enjoyed your stay at Ayers Rock Resort with all of the activities and amenities on offer. I do also appreciate your feedback regarding the servicing of your room and I apologise that the attention to detail was not of the highest standard. Thank you for visiting Ayers Rock Resort Kind Regards Mauri Van Den Bosch General Manager Outback Pioneer Hotel & Lodge

Keys to someone elses room

TripAdvisor rating 2.0/5

niranf Families - TripAdvisor review

Check-in staff lady had No smiles. Service without smiles. Gave us the wrong room Keys. We were shocked to find ourselves inside someone else private space. Upon exiting as quickly as we could and reporting the mishap, they gave us the correct keys. Wasted an hour of our time. Dining options were limited and very slow. A further hour before we had our meal (takeaway had a long queue). Although remarkably the Room was clean and comfortable. Their Pigeon Hole Key system was waiting for a mistake. In fact when we complained to the Manager next morning, he admitted "these things happen". He had no eye contact with his Customer who had been inconvenienced. He was mumbling something on his Computer about fixing up. Parking was at a premium being the height of the Tourist Season. The paths to the rooms and corridors were poorly lit, making a newcomers life even more difficult.

Hello HillaLinz Sorry for the inconvenience of the wrong key. It is a very rare occurrence indeed and staff are reminded to be diligent when handing out keys constantly. The manager on duty that morning had passed on your concerns when I arrived to work, but unfortunately I had missed you by the time I was able to get the full communication of the issue. The Team at the Outback Pioneer regularly conduct customer service training. I will look at scheduling this again for the team to ensure our customer satisfaction Regards General Manager Outback Pioneer Hotel and Lodge Regards General Manager Outback Pioneer Hotel and Lodge

Overland travellers

TripAdvisor rating 4.0/5

120CMS Couples - TripAdvisor review

Stayed at the Outback Pioneer and Lodge for 2 nights earlier this month. The property is very well located. Reception was quick and easy and the ladies on reception were very helpful at all times of the day. The rooms were equipped with all mod cons and very clean. This property is the 'hub' of entertainment in the Yulara area and travellers from the other properties come here for the live music and the fantastic 'cook your own BBQ'. There are other choices of dining to cater for most tastes. We were very satisfied and will visit again and stay at this property, but for a longer period.

Hello 120CMS Well it certainly sounds like you enjoyed your time staying at the Outback Pioneer Hotel and Lodge. Thank you for sharing your experience on Trip Advisor. Your comments on the hotel are greatly appreciated. It is good to know that you found the staff helpful and efficient during your stay and the atmosphere of the BBQ Bar was fantastic. When you return to Yulara we would more then happy to assist in accommodating you again. Regards Mauri Van Den Bosch General Manager

Ayers rock

TripAdvisor rating 5.0/5

PRUDENCE B Solo travel - TripAdvisor review

Hotel is very spacios. Facilities for families and backpackers is very good. I would suggest they provide a torch in rooms for walking to lookout at night. The barbeque facilities looked excellent and the pool is saltwater so water doesnot sting

Hello PRUDENCE B My maintenance manager at the hotel informed me only last week that the lights to the lookout have been upgraded. Sorry for any inconvenienced caused by the old lighting during your visit. Regards Mauri Van Den Bosch General Manager

Decent hotel.

TripAdvisor rating 4.0/5

GrandTour260888 Solo travel - TripAdvisor review

Cheap affordable hotel. However the rooms are fairly old. Also rooms cleanness is average and could have been better. The staff is friendly and the food is average. They have a great self BBQ facility available.

Staying at Outback Pioneer Motel

TripAdvisor rating 4.0/5

Cathy K Families - TripAdvisor review

The rooms were clean and we'll maintained. Staff were friendly and helpful. We had problems with the TV and the maintenance staff were wonderful. Staying at the Outback Pioneer was a relaxing and stress free experience.

The Outback

TripAdvisor rating 4.0/5

Bernard D Couples - TripAdvisor review

Accommodation was very good being the outback of Australia the yards/surrounds are the typical red dust. Room was very good everything worked and well maintained. Front desk staff very quick to help. Meals were adequate however the breakfast buffet was not up to standard. Eggs. They run out. None in the kitchen and had to be sourced elsewhere. A lot of people did not get any eggs at all. Very slow to replace or top up items used again people missed out . For a resort that is above the normal cost for this standard, could of done better. Still enjoyed our stay.

Comfortable enough

TripAdvisor rating 3.0/5

Paradise324701 Friends getaway - TripAdvisor review

Given it was winter and the cheaper option was to camp in the cold, this was the next best budget choice in a location where such accommodation is hard to come by. Comfortable enough room, everything working including hot water.

Stay at Yulara

TripAdvisor rating 3.0/5

Christine3820 Families - TripAdvisor review

Nice surrounds, breakfast in restaurant was fine. Dinner at Desert Gardens was superb and recommended by receptionist at the Outback. Staff were very lovely but a basic hotel close to Formule 1 therefore difficult to say value for money. Also realise the cost of business in the location but would do it differently next time.

Dear mish123Ireland Thank you for review. It is wonderful to know that your stay with us at The Outback Pioneer and Lodge met your satisfaction and your meal at Desert Gardens Hotel was superb. Your kind comments regarding are staff are very welcome and I will be sure to inform our team of your praises. Once again thank you for your feedback and all the best in your future travels. Kind Regards Daniel Lukritz General Manager Outback Pioneer Hotel

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