ibis Styles Jakarta Airport

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ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 162 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, Fitness Center, and Swimming Pool

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

Telephone +62 21 29327777

Fax +62 21 29237620

Contact email

  • By plane

    SOEKARNO HATTA At 2km / 1.24 miles - Shuttle free

  • By plane

    SOEKARNO-HATTA At 9.8km / 6.09 miles - Shuttle free

GPS:-6.115917, 106.683062

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Your meetings and events

Ibis Styles Jakarta Airport introduces a fresh and personalized approach to planning your meeting, seminars and incentive events. All meeting rooms are equipped with projector and screen, high-speed WIFI, stationery, flipboard, water and mints.

Room descriptions and layouts

6 

meeting rooms

From 1 to 75 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our guest reviews

Our guest reviews for
ibis Styles Jakarta Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  162 reviews

TripAdvisor Rating  4.0/5  1,094 reviews

Certificate of excellence 2022

Well Located

Customer review rating 4.0/5

M. Business - Confirmed reviews ALL

Not far from the main airport, affordable hotel, and easy access to taxis. No discount for meals when Platimum which is unusual especially when the other Accor hotels provide discounts.

Every convenience

Customer review rating 3.5/5

Sinyo Families - Confirmed reviews ALL

Not long enough to comment

Nice hotel bear airport

Customer review rating 4.5/5

Frederico F. Solo - Confirmed reviews ALL

Hotel small but clean, nice sleep, friendly staff, got pick up and free shuttle from and to airport. Hotel small but clean, good breakfast.

Best accomodation near airport

Customer review rating 4.5/5

Ananto Solo - Confirmed reviews ALL

Always had good experience, very convenient.

Well located

Customer review rating 5.0/5

Ardian Business - Confirmed reviews ALL

When I must be near to the airport because I still have some online meetings and I don't want to get stuck in a traffic jam, ibis Styles Jakarta Airport is the best station!

Friendly front office, good shuttle bus

Customer review rating 3.5/5

Yuliana S. Couples - Confirmed reviews ALL

Friendly front office, good services for shuttle bus to/from airport. Only 1 thing was not ok. The room smell not good and dusty everywhere

Dear YULIANA s., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. It is a delight to learn that our shuttle services and our front office team have lived up to your expectation and took a good care of you along your stay with us. I am sorry that cleanliness of our room did not meet your expectations, please allow me to express my sincerest apologies. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

Reasonable

Customer review rating 3.5/5

Carles Business - Confirmed reviews ALL

Room is fine, bed is good. Food not to my liking Front desk great and helpful Good for transit stay near airport

Dear MANIAR K., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager

Perfect jakarta airport for your next flight

Customer review rating 5.0/5

Sinta Business - Confirmed reviews ALL

Excellent service Airport hotel, i am much appreciate their attentive and friendly staff, always giving me room upgrade with delicious welcome fruit and cake , private arrangement airport transfer early morning, breakfast box to make sure i am well prepared for my flight

Good location

Customer review rating 4.5/5

Stephen N. Business - Confirmed reviews ALL

All positive

Series of severe shortcomings

Customer review rating 1.5/5

C. E. Solo - Confirmed reviews ALL

Selected as the Ibis Styles brand following good experiences in Europe, I was greatly disappointed by the hotel in general for the following points: - Non smoking room stinks of incrusted smoke; my own clothes are smelly from lying on and sleeping in the bed. Visible liquid stain on the contact sheet. - No seatbelts available in the airport shuttle; - Did not find specific information on the website about where to find the shuttle from the airport to the hotel; - LED light flickering above sink area; - Dead lightbulb in one of the lamps of the work area; - General dated aspect of the room; I want to stress that the staff at the hotel was very helpful and courteous.

Dear EECKHOUT C., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. We are sorry that your experience did not meet your expectations about the shuttle arrangement It's nice to hear directly the points that are build for our team in providing our best service in the future. Once more we apologize for the inconvenience that has occurred, we assure you that we have made improvements to this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

A nice transit hotel experience

Customer review rating 4.5/5

Firstian K. A. Business - Confirmed reviews ALL

I highly valued their manner and handling of Accor's loyal members like me by giving their best effort in providing for my needs. For Platinum members, the shuttle pick-up and delivery is private, apart from other guests, and not attached to a fixed shuttle schedule. So I was picked up and delivered to the airport as per my flight schedule with their MPV car. (Checked V) My room is upgraded two-level to their available suites (correct me if I'm wrong about this) so I got a very nice and large room, completed with a bathtub. (Checked V). The falling point is only due to this room is located on the same floor as rooms for quarantine travelers, so the vibes weren't enjoyable at all (food and drink trash in front of rooms). Welcome notes, fruits, and cake are all ready available in my room. (Checked V) My welcome drink was also delivered to my room, and they can provide fresh juice for my sake. (checked V) Another benefit was the dining voucher, since my booking was a Rediscover Indonesia program, so I received a daily credit from the hotel in terms of the dining voucher. The value is 50k which I thought was quite small but that's a nice gesture from the hotel. (Checked V) Since my next flight was very early in the morning, so for breakfast I asked for a rice box. The box is provided well only the portion could be debatable. Overall, I have a very nice experience, highly valued and respected as a member of ALL. Hopefully, on the next visit in the future, I can use other facilities such as a pool, gym, or breakfast at the restaurant. Regards, Firstian

Perfect location to stay over for early-flight travellers

Customer review rating 4.5/5

Indobonner Solo - Confirmed reviews ALL

Perfect location. Very close to Terminal 3. Nice room. AC worked well, hot water for shower available. Friendly staff.

Noise next door enter my room

Customer review rating 3.5/5

N. N. Business - Confirmed reviews ALL

Located close to airport

Dear N., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager

well located good stay good food clean

Customer review rating 5.0/5

Ilham A. H. Business - Confirmed reviews ALL

nice and clean,

no food outlets around hotel at all

Customer review rating 2.5/5

Nobuasean Business - Confirmed reviews ALL

hope we need any options except hotel restaurants

Dear KIHARA N., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. Regarding your comment about food outlet around hotel, there is restaurant name is "Gubuk Mang Engking" serving indonesian food +/- 1km from, Airport Hub Mall 10minutes by walking distance from our hotel and local outlet food around hotel area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

Disappointing Transit Stay

Customer review rating 3.0/5

Jusup S. Solo - Confirmed reviews ALL

Chose this hotel on my way to Soekarno-Hatta International Airport. Had 9 hours wait before my flight, so I decided to rest at Ibis Style first. The welcome by a male receptionist was average unlike any other Indonesian hotel receptionist I have ever experienced. The room was small and looked under-maintained. There's even a broken hand wash towel hanger. When checking-out the hotel a male receptionist who registered me was still there. There was no question of how the stay went or even a smile. He made me wait when I asked his help to print my Covid test result without even a courtesy of saying that it would take a few minutes to print. Overall, it was an okay stay and I will never return to this hotel anymore nor recommend others to stay here.

Dear Jusup KRISBINUS S., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi, General Manager

Close to the airport with good service

Customer review rating 3.5/5

Gh Business - Confirmed reviews ALL

The service team was very attentive and excellent. The location was very convenient to Jakarta CGK airport. I asked for a room with no smoking, perhaps it was due to others in Quarantine stay but there was the odor of smoking within the room.

Dear Mr. GdH, Thank you for your loyalty, Please allow me to express my sincerest apologies with regard unpleasant service experience during your stay. Your concerns with room preferences will be brought to the attention of our team for immediate evaluation in terms of internal communication. We hope there will be another chance to welcome you back to our hotel, to ensure you with our improved experience on your upcoming reservation. Sincerely, Ulil AZMI - General Manager

Taxi con job.

TripAdvisor rating 1.0/5

manlai01251 TripAdvisor review

My wife stayed at the hotel and it was ok. What we wanted from a hotel at this price range. However as she planned to leave she asked for a taxi. Being new the Jakarta and by herself she jumped into the car that the hotel provided. It however was not a taxi. When she got to the airport they charged her 100,000rp for the trip. Five times what was expected. I am a regular Jakarta traveller. I would not have accepted this. It should have been 20,000rp. We won't be using this hotel again if this is the game they play.

Dear manlai01251, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Great location hotel for travelers

TripAdvisor rating 4.0/5

davecmclaren Business - TripAdvisor review

The hotel so nice for 3 stars hotel. Well maintained. Great staffs manner. The location so strategic. The facilities fair enough. Breakfast pretty complete. But i think the price a little bit high for all those good things.

Dear davecmclaren, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

excellent hotel close to the airport

TripAdvisor rating 5.0/5

614syedi Business - TripAdvisor review

great hotel for transit and layovers. Very close to airpoirt. Taxi will cost you IDR 50,000 both ways. If you have time you can take the free shuttle. There is a "warung:" next to hotel serving all kind of local food with reasonable prices. If you lazy, the room service is excellent.

Dear 614syedi, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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