Hotel - Mercure Ambassador Seoul Gangnam Sodowe
Mercure Hotel Mercure Hotel

Mercure Ambassador Seoul Gangnam Sodowe

4.0/5 918 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INCHEON AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-22:00
    • Opening hours : Week-end 6:30-22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACCENTURE0.4 km / 0.25 mi DUPONT0.2 km / 0.12 mi GS ENGINEERING0.1 km / 0.06 mi IBM2.6 km / 1.62 mi NEC0.5 km / 0.31 mi P AND G0.1 km / 0.06 mi SAP2 km / 1 mi TOYOTA0.1 km / 0.06 mi
BAT0.1 km / 0.06 mi E BAY0.1 km / 0.06 mi HYUNDAI MOTORS4 km / 2.49 mi LG ERICSSON0.1 km / 0.06 mi NOKIA SIENEMS0.5 km / 0.31 mi SAMSUNG1.5 km / 0.93 mi SIENEMS0.2 km / 0.12 mi

Exhibition and convention centre

COEX CONVENTION2.5 km / 1.55 mi

Your meetings and events

Total size is 70.59 sq.m. Maximum capacity is 100 based on theater-style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.Total size is 52.01 sq.m. Maximum capacity is 70 based on theater -style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.Total size is 27.68 sq.m. Maximum capacity is 35 based on theater- style. Also, seminar facilities are available at your convenience, such as beam projectors, automatic screens, wired & wireless microphones and so on.

Mercure Ambassador Seoul Gangnam Sodowe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VENUS2 28 m2 2 m 20 0 12 9 0
VENUS1 52 m2 2 m 40 16 20 24 0
MERCURY 71 m2 2 m 60 24 24 30 0
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Gangnam standard double rooms offer 1 double bed and also feature an in-room safe, wireless broadband Internet, a 32 inch flatscreen LCD TV, as well as city views.Enjoy a comfortable rest and leisure time in the room with a view of the Gangnam. Superior room includes a 32 inch flatscreen LCD TV, high-speed Internet service and an individually-controlled heating and air-conditioning system.

  • 288 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 5,523 reviews

Our guest reviews for
Mercure Ambassador Seoul Gangnam Sodowe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 918 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Kennie Couples - 08/01/2020 Confirmed reviews ALL
« Commendation - Jun Han »

Overall stay is okay, as service is expected for a 4 star hotel. But on the 31st of December, i was very upset when returned to my room and saw that there is a very big patch of yellowish pinkish stain (which is hard has texture) on my blanket/comforter. It is very obvious that those are either body fluid or dried glue. I was very very upset, how can a new blanket in a 4 star hotel room have this type of fluid? And why the person cleaning my room did not notice such big patch of harden fluid on the blanket? I went to the front desk, met Jun Han, he immediately know what i am talking about, he tried to get the cleaners BUT everyone went home. He politely asked if i can return to the room while he sort something out for me. In less than 2 minutes after I return to my room, he came to my room himself with a new blanket/comforter. This is what i call a 10 star service. The timing he show up in important because i am already very furious about the fluid. I have stayed in many top hotels including 4 Seasons and Grand Hyatt ect.. NEVER for once i have this type of excellent service. It is because of him i continued with my stay and gave a good rating to the hotel. He should be praised for how he handled my case. I will come back to stay in your hotel in the future because of the excellent service. Thank you

Henny L. Families - 07/01/2020 Confirmed reviews ALL
« Satisfied Customer »

Great stay. The staff were lovely and accommodating. The Hotel is walking distance to Yeoksam station, restaurants and shops. They have free hotel shuttle to Myeongdong everyday at 1 pm. Room is nice and clean, and we love the warm toilet seat :) The only down side is the hotel central heating which they setup at pretty high temp and makes the room quite hot. My husband couldn't sleep because it was too hot to his liking. Special thanks to David Oh, the front desk supervisor who went out of his way to help us with organising our tours, transports and communication. He was very professional at all time. We brought our concern about the room heating to David, and after that they must have adjusted the central heating temperature and it was much better. Overall great stay, great location, great staff.

Anonymous Solo - 02/01/2020 Confirmed reviews ALL
« Comfortable, a little dry, but very friendly »

The room was cleaned very nicely. I also received a Christmas gift (cookies)!! Sometimes the water was in the fridge and I was not certain if that was for free. Maybe it can't be helped, but the room was a little dry and I needed to drink water at night. Overall, people were nice and I am satisfied with the great service. There was a lot of baggage to carry when I checked out, and a lady at the front desk helped me to carry a suitcase to the bus station. She was very kind.

Atul A. Business - 02/01/2020 Confirmed reviews ALL
« Very Poor Food and Very small rooms not worth the price »

The food quality was poor. No good chef for international cuisine. The Room size was small vis-a-vis the price charged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shishu S., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Seoul Gangnam Sodowe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please inform us little more of details about our food to meet your expectation then we will consider your opinion with concerned department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jenna JUNG Front Office Manager

Mike Couples - 01/01/2020 Confirmed reviews ALL
« Very nice »

I really liked how the Christmas Eve dinner event was not crowded, but thought it was a bit odd that we were seated right next to other people when there was so much space elsewhere. We still had a great time. The bed was very comfortable and I wish I had a mattress like that.

Suchaya S. Families - 01/01/2020 Confirmed reviews ALL
« Comfortable room nice location but staff at the front could be better! »

Overall was really good! But at the checkout, the lady asked to pay ( I already did online, but I didn’t get at first that there’s a policy to pay at the hotel). The man came to explain I appreciated it. But I hope the lady front staff could be better to explain politely. Also, she should asked if I want tax refund or not, obviously if a tourist!

Anonymous Business - 31/12/2019 Confirmed reviews ALL
« Very nice hotel, friendly reception and good location »

One of the days i was there, my room number did not appear on the Breakfast list. The person in charge of breakfast was very direct, telling me that i do not have the right to enter. Eventually, he found my name, but i felt that i had to ask too much for him to do so. I was expecting that he would have checked for the name without me asking.

Andysun Business - 31/12/2019 Confirmed reviews ALL

Nice place

Rl Couples - 29/12/2019 Confirmed reviews ALL
« great and caring staff »

I really enjoyed the place, the kindness of all the staff and the location

Fabulous Business - 27/12/2019 Confirmed reviews ALL
« Comfortable and clean »

Good size rooms, nice spa

Norsiah Couples - 25/12/2019 Confirmed reviews ALL

comfortable room with plenty of space for 2 persons.

Triet A. H. Solo - 16/12/2019 Confirmed reviews ALL
« Lovely hotel »

This hotel always make me happy every trip. And the restaurant has a great foods at breakfast.

Anonymous Solo - 16/12/2019 Confirmed reviews ALL
« Good Hotel, but not great »

This is my weekend hotel.

Abhishek V. Business - 16/12/2019 Confirmed reviews ALL
« It was pleasant & courteous experience. »

The stay was very good and pleasant. The staff was very courteous and prompt everytime I met them. I wish all the best for the future. The breakfast was also very good and I look forward to stay here during my future trips.

Fred Business - 16/12/2019 Confirmed reviews ALL
« Great »

Great hotel

Visitor F. J. Business - 10/12/2019 Confirmed reviews ALL
« very satisfied »

the room is very comfortable, clean and location is very convenient. BF is very good.

Patricia Friends - 09/12/2019 Confirmed reviews ALL
« Holiday in seoul »

The staff was very helpful especially the manager on duty Mr Jun Han. He facilitated in helping us forward our luggage through the courier service to Pullman as we were off to Mt seorak after our stay at meecure ambassador sodowe. He also helped to ensure the other hotel will receive our luggage. When we asked front desk to check if the other hotel had received our luggage the next day the staff willingly gave the other hotel a call. Thus, the service at this hotel is first class.

Brian F. Business - 09/12/2019 Confirmed reviews ALL
« Pleasant stay with only one problem. »

Pleasant stay. Very pleasant, helpful staff. The room was very comfortable. I had one dinner in level 21 restaurant / bar and while the food was good and the view wonderful it was very dim probably necessarily so as to not detract from the view but I was there to dine and there was no other real option if I wanted to dine in the hotel. The lobby had the worst, most aggravating music I have ever heard and to make matters worse it was on a very short, approximately 3-5 minute loop. It was so bad that it influenced my decision to NOT have dinner in the lobby bar.

Kanokpornk Solo - 09/12/2019 Confirmed reviews ALL
« Nice to be back »

At first I was planning to leave my luggage at the hotel since I had arrived early in the morning before check in time but the front staff said that since I am Accor member and used to stay at this hotel before so she will check me in as there was 1 available room at that moment. So I am able to take a shower and do some refreshment before heading out for my schedule that day. I think it’s my fifth time staying at this hotel when I was in Seoul both for business and leisure. Nice to be back....

Kyung K. Solo - 06/12/2019 Confirmed reviews ALL
« excellent »

I was really comfortable and didn't have any complaint to make.

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