ibis Berlin Hauptbahnhof Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 8,939 reviews

ALLSAFE approved hotel

Information message

ibis Berlin Hauptbahnhof
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+ 19 Services

Hotel extras

  • 172 rooms with soundproofed windows

  • Opposite the main railway station

  • Brandenburg Gate, Reichstag, Hamburg station are within walking distance

  • Seasonal air conditioning (available from 18° outside temperature)

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 berlin
germany

Fax: (+49)30/710960333

Check-in from 15h00

Check out up to 12h00

  • 120, 123, 142, 147, 245:  120, 123, 142 HAUPTBAHNOF

  • S5, S7, S75, U55:  U55 HAUPTBAHNOF

  • By plane

    BERLIN TEGEL At 25km / 15.53 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:52.526914, 13.370354

Companies

  • 50 HERTZ 1.0 km / 0.62 mi
  • BAYER AG 2.4 km / 1.49 mi
  • DEUTSCHE BAHN AG 2.1 km / 1.3 mi
  • NOKIA 1.3 km / 0.81 mi
  • SANIFOR PASTEUR MD 3.2 km / 1.99 mi
  • VATTENFALL 1.6 km / 0.99 mi
  • WATERHOUS COOPERS 3.2 km / 1.99 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

Enjoy peace and quiet, even in the busy capital: Each of the 172 air-conditioned rooms offers the unique comfort of the Sweet Bed by Ibis - for a restful, relaxing sleep. All the rooms are soundproofed.

Our guest reviews for
ibis Berlin Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,939 reviews

TripAdvisor Rating 4.5/5

947 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Anonymous Solo - 14/01/2022 Confirmed reviews ALL

Very nice staff

Dear M. Strausburger, Thank you very much for your great feedback about your stay in our house! On behalf of the team I am pleased to read that you had a pleasant stay and I hope to welcome you back soon. Greetings from Berlin, Marta Chiusaroli Front Office Agent

Practical location, excellent value for money

Customer review rating 4.5/5

Paul C. Business - 13/01/2022 Confirmed reviews ALL

Brilliantly placed both for the main station, yet totally quiet in the rooms. Interesting jogging routes on the doorstep, good breakfast, friendly staff. Slightly unclear internet access arrangements, but Reception had the answer! Enough coat-hangers, decent-sized desk, giant shower... and all for a very good price.

Dear Mr C., thank you very much for this great feedback! It does us proud that you evaluate our team and our house with the full score and that you would decide to join us again. We would be pleased to welcome you back soon as our Guest. Kind regards and best wishes, Marta Chiusaroli Front Office Agent

Great location. Nice rooms

Customer review rating 4.5/5

Wdp Solo - 11/01/2022 Confirmed reviews ALL

I have stayed here before and it’s been pleasant to be back

Dear M. D., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do regret to read, that you are not satisfied with your benefits as an ALL member. We will be glad to give you more information, in case you have any questions about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

Very well appointed and comfortable room at an extremely good price.

Customer review rating 5.0/5

Anonymous Solo - 24/12/2021 Confirmed reviews ALL

Very friendly and accommodating staff. A pleasurable evening. Thank you.

Dear Hanns Joseph, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager

Very nice and centrally located Ibis Hotel with very friendly staff.

Customer review rating 5.0/5

Joseph B. Couples - 21/12/2021 Confirmed reviews ALL

We stayed at the Ibis Berlin Hauptbahnhof hotel as we are very satisfied when booking with Accor Group hotels. The hotel was very near the Central Train Station so within easy reach to all Berlin when using underground or busses departing from there. Rooms was nice, comfortable and very clean. Breakfast was very good and Staff very helpful and friendly. We recommend this Ibis Hotel to anyone visiting Berlin. 10/10.

Great location, friendly staff, room is way to warm with no air option

Customer review rating 4.0/5

Anonymous Families - 21/12/2021 Confirmed reviews ALL

All of the staff we encountered was friendly and super helpful. The rooms were nice and clean and I would stay here again but during the winter months, turning off the air option is not favorable. It was too warm in the room causing us to sleep with the window open. The room never cooled off and the loud noises and chatting at all hours echoed up the corridor from the patio below. None of our party got much sleep the couple days we were there. Over all great stay, just the warm room was the draw back.

Dear ASHLEY, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback and constructive criticism. We are very sorry that your nights were not comfortable. Unfortunately, our air-conditioning system is set and regulates itself according to the outside temperature. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager

Excellent Ibis Hotel just 3 minutes away from Train Station so very centrally located. 10/10

TripAdvisor rating 5.0/5

Jes B 19/12/2021 TripAdvisor review

Centrally located. Good breakfast and amazing staff. Recommend this Ibis Hotel for everyone going to Berlin. Train station just 3 minutes away so you can catch underground trams and busses to all areas in Berlin.

Good breakfast, clean rooms, nice heating

Customer review rating 4.5/5

Emre I. Couples - 15/12/2021 Confirmed reviews ALL

It was better than i thought. Thank you for good service.

Dear M. i., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is apleasure to hear that we topped your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office

Great stay

Customer review rating 4.5/5

Anonymous Families - 05/12/2021 Confirmed reviews ALL

Great room, great location. I would only recommend to include toddler books in that room as well.

Dear M. N., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your advice about books for kids, it is a great idea! We wish you and your family all the best and hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

Convenient location, clean comfortable room

Customer review rating 4.5/5

Ron L. Families - 03/12/2021 Confirmed reviews ALL

The location across from the Hauptbahnhof was convenient. Our room was on the inside court and was very quiet. The bed was comfortable. Front desk personnel were friendly and helpful.

Dear Mr. L. We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Currently it is ibis Hotels standard to provide the rooms just with towels. Still i will be glad to forward your suggestion, hoping to be able to improve our services in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

Extremely good location, nice hotel

Customer review rating 4.5/5

Korina Couples - 22/11/2021 Confirmed reviews ALL

Location is SO good, 1' walk from metro stop and 3'min walk to central station with all transport available. Friendly staff, nice room a bit small but with a nice view, warm, always hot water and a decent breakfast with a nice variety! I would totally recommend this!

adjacent to station

Customer review rating 4.5/5

Rod P. Solo - 21/11/2021 Confirmed reviews ALL

very close to Berlin main station, very comfortable room and helpful staff

Great location

Customer review rating 4.5/5

Cad Friends - 19/11/2021 Confirmed reviews ALL

Strong shower, comfortable beds, clean room. Wifi cannot be connected some of the times, the browser was showing "too many requests", hence may need to increase the bandwidth of your wifi as there are too many users. Hopefully another pillow can be provided or have a thicker or firmer pillows as these are very thin. Overall a very pleasant stay and will definitely come back again when I get to visit Berlin again.

Dear M. W., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback and I will be happy to share your comments with our team. Our housekeeping is in the hotel on a daily basis and can provide you with an extra pillow if you request. Our reception is also 24/7 in operation and will be there to help you with that in the future. I really apologize that you had issues connecting with our wifi. We just upgraded our hardware and it is expected to work better :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

A Perfect Spot

Customer review rating 4.0/5

Susan O. Couples - 18/11/2021 Confirmed reviews ALL

Everything about this Ibis hotel was terrific, as usual, but as a long-time Accor member, I was very disappointed at the intermittent WiFi service. Internet was our only option to reach the wide number of people we wanted to meet with during our stay, and was rather frustrating. The staff were as helpful as possible, but I think Deutsch Telecom needs improvement.

Dear Ms. O'Connr, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately the struggle with our wifi provider took longer than expected and we really apologize for the inconveniences! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

A bit expensive, but good

TripAdvisor rating 5.0/5

ilynov Solo travel - 06/09/2021 TripAdvisor review

Good location - 1 min from the Central Station, 30 sec from the subway (though the line is not a central one, still under development), clean, quite good breakfast, though there might be more choice. A bit all too expensive (breakfast - 12 EUR) and noisy, if one prefers to open the windows.

7am wake up by construction site next to hotel - on a Saturday. Else goid

TripAdvisor rating 2.0/5

mikezens Couples - 24/06/2020 TripAdvisor review

Check in was smooth and quick. I always request a room at a high floor, but somehow Accor is one of the chain where this does not really work. Room was clean, small but every there that you need and the bathroom a bit bigger than other IBIS. Unfortunately next morning (Saturday) at 7am we got woken up by the construction side next door with loud jack-hammer. Damn. The night was over way to early..... After coming back from breakfast (se did nit habe breakfast in the hotel but there are a few options around the corner), we checked with reception on the noise problem and why they put Guests next to the construction site at all as (as reception confirmed) they still have a very low occupancy rate after corona. Furthermore we learned that they already had problems with the construction site and the corresponding noise before....as a Accor All Status guest I was really disappointed. No compensation offered but to be safe from noise they offered us another room towards the courtyard. So - if the rate is good we would stay there again - if they guarantee that we get a room towards the courtyard. To the hotel management: really a bad job in giving rooms towards the construction site to loyal guests when others are available especially as now after Corona hotels want to get guests back. To the Corona measures: Staff is complying with the measures, however guests are only sometimes and staff did NOT remind them in the rules....not a good feeling

Excellent short business stay

TripAdvisor rating 5.0/5

TridentE6 Business - 17/02/2020 TripAdvisor review

As a frequent short-time business traveller I am very find of this hotel. It has an excellent location (city centre, transport hub) and the staff is very friendly. Will definitely be coming back, and rather soon

great cost benefit

TripAdvisor rating 5.0/5

793carro Business - 15/09/2019 TripAdvisor review

well localized, great breakfast, great value for the money. Just in front oif the stationm the same stop of the bus to/from the airport. people at the reception were nice and fast, as expected from the Ibis brand.

Dear ibis guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will visit us again. Sincerely, S. Gleichauf ibis Berlin Hauptbahnhof

NEW HOTEL AT TRANSIT HUB

TripAdvisor rating 5.0/5

ETCHELLS3 Solo travel - 16/08/2019 TripAdvisor review

A new Ibis at the Hauptbahnhof is a welcome addition. I used to stay out beyond Alexanderplatz. A little brighter and more creative in decor than a standard Ibis. The rooms were the same clean an comfortable. The location was right across a wide busy street from the Station. The bus to Tegel airport stops a few meters away

Dear ibis guest Thank you for your great review! We wish you a nice day! With best regards, S. Gleichauf ibis Berlin Hauptbahnhof

Excellent Hotel next to Berlin Hauptbahnhof

TripAdvisor rating 5.0/5

Dave081955 Couples - 03/08/2019 TripAdvisor review

Clean and friendly hotel located next to Berlin Hauptbahnhof. Convenient for train ,tram and bus services to airports and the city. Bedrooms are well maintained with daily cleaning. Staff are friendly and welcoming. Breakfast is very good. Really enjoyed our stay at this hotel.

Dear ibis guest, many thanks for your great opinion about the ibis Berlin Hauptbahnhof I will forward your kind compliments to our staff members, who always try their best to offer our guests the best service. Please have a small look on our interesting accor-website. We have always very attractive summer & winter sales specials with good offers! We are already looking forward to welcoming you again! Kind regards, Jens. ibis Berlin Hauptbahnhof

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