WIFI/Internet Access- Bar on the 32nd floor, with panoramic city views
- Pet friendly (dogs and cats) - additional fee applies
- Located between 3 shopping centers and near to the business district
- KIDS' Space - featuring an Xbox, interactive table and children's menu
- Swimming pool, sauna on the top floor and fitness center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Private indoor parking
-
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Pets allowed
- 100% non-smoking hotel
-
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
-
Languages spoken at the hotel
- English
- Reception open 24 hours a day
-
Early check-in/Late check-out
- Early Check in from 9AM (Paying)
- Late check-out up to 3pm (Paying)
-
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
- Porter
Hotel location
Av Dona Ana Costa 473
11060003
santos
brazil
- ESTAÇÃO RODOVIÁRIA DE SANTOS :
- CONGONHAS At 74km / 45.98 miles
- GUARULHOS INTERNATIONAL At 110km / 68.35 miles
GPS : -23.965256, -46.332548
Companies and event centres nearby
Company
Congress centre
Your meetings and events
The Novotel Santos hotel boasts an events space that is ideal for both social and corporate events. There are 3 rooms that can hold up to 50 people each.The Novotel Santos hotel boasts an events space that is ideal for both social and corporate events. There are 3 rooms that can hold up to 50 people each.The Novotel Santos hotel boasts an events space that is ideal for both social and corporate events. There are 3 rooms that can hold up to 50 people each.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| IMIGRANTES | 37 m2 | 2 m | 50 | 17 | 10 | 30 | 24 |
| RIO-SANTOS | 38 m2 | 2 m | 50 | 17 | 10 | 30 | 24 |
| ANCHIETA | 45 m2 | 2 m | 50 | 17 | 10 | 30 | 32 |
Our rooms
Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.
Suite
Luxury Room
Standard Room
Superior Room
Executive Room
- 228 rooms
- 100% non-smoking hotel
- 14 rooms for people with reduced mobility
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
The 365 restaurant offers a 24-hour menu, served throughout the hotel, so you can dine in the restaurant, bar, lobby or in the comfort of your room.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Our modern and cozy bar boasts wonderful views over the city of Santos from the hotel's top floor. A great choice for anyone wanting to spend the evening having a meal or drink, or enjoying Happy Hour.
Prezado Claudio, Obrigado por dedicar um tempo para compartilhar seu feedback. Em relação ao ar condicionado, nessa época de verão, uma combinação de direção dos ventos e temperatura pode causar um superaquecimento da casa de máquinas, ocasionando instabilidade no sistema de ar condicionado, estamos com nosso departamento técnico avaliando diversas possibilidades de adequação nesse local para eliminarmos essa ocorrência, que pode ocorrer esporadicamente, ou seja, apenas quando há uma combinação específica de temperatura externa, direção e velocidade dos ventos. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Marcio and Ilana, Thank you for taking the time to share your feedback. You ar tottaly right about the receptionist reaction about the problem. We will tell and train her about the correct form to receive and answer to guests. We hope to welcome you back to our hotel very soon! Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Clarence, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Yuzo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Cristian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Barrie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
Dear Harisho, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristian Ynonye Gerente Geral/General Manager Novotel Santos
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
