Mercure Les Arcs 1800 Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 688 reviews

ALLSAFE approved hotel

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Mercure Les Arcs 1800 Hotel
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+ 22 Services

Hotel extras

  • Completely renovated hotel! Certified ALLSAFE.

  • Spa, massages & treatments, sauna, hammam, indoor pool and whirlpool

  • Outdoor heated pool in summer and sauna

  • Located in the heart of the PARADISKI ski area with on-site rental store

  • Dir. acc. fr Bourg St Maurice station by funicular & shuttle. Priv. parking

Hotel location

Mercure Les Arcs 1800 Hotel

Village de Charmettoger
ARCS 1800
73700 bourg-saint-maurice
france

Tel: +33479076500

Check-in from 17h00

Check out up to 10h00

  • BUS INTER-STATION:  ARCS 1800 CHARMETTOGER

  • By plane

    LYON ST EXUPERY At 180km / 111 miles - Shuttle paying

  • By train

    BOURG SAINT MAURICE At 16km / 9 miles

  • By train

    BOURG SAINT MAURICE At 16km / 9 miles

GPS:45.567821, 6.775929

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE JARDIN ALPIN

The "Le Jardin Alpin" restaurant is open to outside customers by reservation for seasonal à la carte dishes, themed buffets and Savoyard specialties. Enjoy the terrace and panoramic views year-round.

Your meetings and events

Our meeting areas have views over the valley, forest or mountains. The modular "Les Lauzes" rooms can be made into 1 to 3 rooms. Equipped with a sound system, 2 HF microphones, a display screen and a video projector.5 rooms, including 3 that can be converted into 1. Rooms have natural light. Seminar package includes audiovisual service, screens, video projectors, paperboard, telephones and WIFI.

Room descriptions and layouts

6 

meeting rooms

From 1 to 130 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

80 rooms completely renovated in 2019. All rooms have a balcony and panoramic view of the valley or the resort. Suitable for families of 2 adults and 2 children or 4 adults with a surface area of 34 m². Rooms have bunk beds separated from the main bedroom. Bathroom with shower or tub, hairdryer and Nespresso machine. Free WiFi and flat-screen TV. Opt for extra comfort and stay at our suites with a sitting area.

Our guest reviews for
Mercure Les Arcs 1800 Hotel

100% genuine reviews from our guests

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ALL Rating 4.5/5

688 reviews

TripAdvisor Rating 4.5/5

106 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great and excellent stay!

Customer review rating 5.0/5

Panos F. Couples - 28/08/2021 Confirmed reviews ALL

Great and excellent stay! The location of the hotel, the kindness and professionalism of the staff, the spacious room and the delicious food at the restaurant plus the drinks at the bar were the parts of a total great and excellent resort!

A great potential hotel but not with the right hotel staff

Customer review rating 3.0/5

Lfc Friends - 22/08/2021 Confirmed reviews ALL

A great modern hotel in term of equipment but without the right trained staff at front desk / in-room staff. The restaurant / bar and spa staff were amazing / professional and with attention to details

Excellent stay

Customer review rating 5.0/5

Jacques Q. Families - 09/08/2021 Confirmed reviews ALL

Well located, brand new hotel with modern style at all levels. Stunning view on the valley. Professional staff

Dear Jacques Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff, pleasant stay

Customer review rating 4.5/5

S. O. Families - 29/07/2021 Confirmed reviews ALL

Very pleasant stay in a great location. Thanks to all

Dear o. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay!

Customer review rating 5.0/5

Koba T. Families - 25/07/2021 Confirmed reviews ALL

The hotel is nicely located and easily accessible by foot or by car. The personnel is very friendly and always helpful. Rooms are nice, clean and cosy. And on top of everything the views of the French Alpes are just breathtaking!

Dear Koba T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Goasduff, General Manager

Most wonderful staff

Customer review rating 5.0/5

Anonymous Solo - 23/07/2021 Confirmed reviews ALL

Once I got past the kerfuffle about the garage parking, I found the most engaged, pleasant and personable staff that I’ve dealt with in a long long time. Made the short stay very pleasant and regretful that I could not stay longer. Excellent breakfast too.

Dear Frederic G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.0/5

V. Couples - 19/07/2021 Confirmed reviews ALL

Charming hotel, with good accomodities

Nice hotel

Customer review rating 4.5/5

Guy T. Couples - 28/08/2020 Confirmed reviews ALL

A hotel with an unusual design, easy access and great views across the valley. Dinner was good, room was quiet and well furnished

Nice lacation and view

Customer review rating 5.0/5

Anonymous Families - 28/08/2020 Confirmed reviews ALL

Good facility, kind staff even some limitation due to COVID 19 Specailly thanks for allocate good room for us (enough space for 4 member family, quite silent and isolated)

Good stay

Customer review rating 3.5/5

B. Solo - 18/07/2020 Confirmed reviews ALL

Excellent

Monsieur B., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur B., nos salutations distinguées. Anaïs BUTEL Responsable Hébergement

Very good stay & excellent service

Customer review rating 4.5/5

Jesca G. Families - 03/03/2020 Confirmed reviews ALL

The place was so nice and clean, the staff are very nice. And the food as well so delicious.

Dear Jesica G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Skiing holiday 2020

TripAdvisor rating 4.0/5

dnewport 03/03/2020 TripAdvisor review

Good family room. Nice large bed. Good bathroom with a walk-in shower. Nice pool and sauna area. The only thing they should improve is the layout of the buffet dinner. Doing it along a wall made it a bit crowded and awkward at times. The staff were very helpful and pleasant. They offered a ski bus to the kids ski school. That was really helpful. At not extra cost !

Dear Dnewport We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very friendly staff

Customer review rating 4.0/5

Martin Families - 02/03/2020 Confirmed reviews ALL

nice hotel food was good although food services in evening were busy mainly since it was peak holiday season. Got slightly fed up of being asked for room number numerous times at same meal this was only minor frustration. I was asked if I wanted to see wine list but this tended to be when I had nearly finished meal suspect this was because I was lone diner. Bit of confusion over bill at end but when I pointed out mistake this was corrected without problem. Hotel arranged taxi for departure this was cheaper than going direct myself and on time and good car. Overall very happy and would consider retuning for another holiday

Dear martin e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not very efficient, bad food but friendly staff and a nice room

Customer review rating 1.5/5

Catherine Families - 01/03/2020 Confirmed reviews ALL

Nice room, friendly staff but the food was horrible. It seemed that the staff was still figuring out how they should 'do things'. It all seemed very inefficient. The buffet looked a bit messy. The 'salad bar' was exactly the same for 5 days in a row and didn't look very appealing (lots of mayonaise, no fresh salads), as well as the dessert buffet; where they cut pieces in 2 or 3 which isn't very appealing. The hotel wants to be kids friendly, but the pool table / foot ball table was 1€ per game. And after day 2, they didn't allow kids to play on their own so they asked the parents to 'supervise' their play...

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