Customer review rating (ALL Rating) 4.5/5 894 reviews

Hotel extras

  • Completely renovated hotel! Certified ALLSAFE.

  • Nuxe spa, massages and treatments, sauna, hammam, indoor pool and whirlpool

  • Spacious bedrooms for 2 to 6 people

  • Located in the heart of the PARADISKI ski area with on-site rental store

  • Very large terrace with panoramic view.

Hotel location


Village de Charmettoger, ARCS 1800
73700 Bourg-Saint-Maurice

GPS:45.567821, 6.775929

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


The "Le Jardin Alpin" restaurant is open to outside customers by reservation for seasonal à la carte dishes, themed buffets and Savoyard specialties. Enjoy the terrace and panoramic views year-round.

Your meetings and events

Our meeting areas have views over the valley, forest or mountains. The modular "Les Lauzes" rooms can be made into 1 to 3 rooms. Equipped with a sound system, 2 HF microphones, a display screen and a video projector. 5 rooms, including 3 that can be converted into 1. Rooms have natural light. Seminar package includes audiovisual service, screens, video projectors, paperboard, telephones and WIFI.

Room descriptions and layouts

meeting rooms

From 1 to 200 


Configuration is not available for these requirements
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Our accommodation(s)

80 rooms completely renovated in 2019. All rooms have a balcony and panoramic view of the valley or the resort. Suitable for families of 2 adults and 2 children or 4 adults with a surface area of 34 m². Rooms have bunk beds separated from the main bedroom. Bathroom with shower or tub, hairdryer and Nespresso machine. Free WiFi and flat-screen TV. Opt for extra comfort and stay at our suites with a sitting area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  894 reviews

TripAdvisor Rating  4.5/5  175 reviews

Great family stay.

Customer review rating 4.5/5

Ag Families - Confirmed reviews ALL

This resort is well appointed to cater for families.

Dear Ashley G., We are delighted that you enjoyed your stay at the Mercure Arc 1800 & SPA. It is a real pleasure for us to know that you had a good time with your family in our company. We look forward to welcoming you back. Sincerely Chloé - Reception & Services Manager

Excellent hotel in Les Arcs 1800

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Super Location. Spacious and clean room. Friendly and helpful staff.

Dear Wilfried L., We very much appreciate your comments regarding your stay at the HOTEL MERCURE LES ARCS 1800&SPA. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé - Reception & Services Manager

Very nice place. The hotel is worth visiting :)

Customer review rating 4.0/5

Oleksandr Families - Confirmed reviews ALL

The staff is very friendly and eager to help

Dear Oleksandr V., We are very pleased to receive your comments. We will certainly send them to all the Merucur teams. The happiness of our guests during their stay is our greatest satisfaction We look forward to welcoming you again very soon among us. Sincerely, Chloé - Reception & Services Manager

Excellent facilities, service and quality of food

TripAdvisor rating 5.0/5

620mann TripAdvisor review

My husband and I stayed for four nights with our teenage daughters just before Christmas. We live in France and are used to good quality food, I had read a review that the evening meals were not great, however our experience was that the food was truly excellent. All prepared onsite with fresh produce, lots of grilled vegetables and a huge selection of breads and cakes in the morning. We had a very relaxing stay thanks to the wonderful facilities, be it ski lockers, spa and pool, bedroom, restaurant or lounge area. Thank you.

Hello, Thank you very much for this great comment. We are very happy that you liked our different buffets. We try to vary the menu so that as many people as possible enjoy it. We hope to see you soon at the Mercure Arc 1800 & SPA. Sincerly, Chloé - Reception & Services Manager

Quality accommodation

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Was ok - food options were extremely limited for us vegetarians which resulted in an average overall experience

Dear Sogani P., Thank you for your feedback. We try to offer a variety of food such as vegetable gratin to match the theme of the evening, vegetable pans, soups and salad sets. We look forward to welcoming you back to the Mercure Arc 1800 & SPA. Chloé - Réception & Services SPA

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Other web-users rate our hotel

  • 169 reviews 8.4/10 Location
  • 388 reviews 8.3/10 Room
  • 543 reviews 8.9/10 Service
  • 282 reviews 6.4/10 Food
  • 201 reviews 8.5/10 Comfort
  • 153 reviews 9.3/10 Wellness Area
  • 142 reviews 9.6/10 Vibe
  • 130 reviews 8.5/10 Breakfast

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