Hotel - Mercure Les Arcs 1800 Hotel
Mercure Hotel Mercure Hotel

Mercure Les Arcs 1800 Hotel

4.5/5 100 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 17h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • LYON ST EXUPERY
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Billiards/Snooker (Paying)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Copy/print service available
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In winter, the toll to access the Les Arcs resort is included in the price of the hotel's covered car park.

Hotel location

Your meetings and events

Our meeting areas have views over the valley, forest or mountains. The modular "Les Lauzes" rooms can be made into 1 to 3 rooms. Equipped with a sound system, 2 HF microphones, a display screen and a video projector.5 rooms, including 3 that can be converted into 1. Rooms have natural light. Seminar package includes audiovisual service, screens, video projectors, paperboard, telephones and WIFI.

Mercure Les Arcs 1800 Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LAUZE C 26 m2 2 m 20 15 16 15 0
TOPAZE 34 m2 2 m 25 20 22 20 20
LAUZE B 38 m2 2 m 30 25 26 25 0
EMERAUDE 60 m2 2 m 50 28 32 40 30
LAUZE BC 64 m2 0 m 50 40 50 30 0
LAUZE A 81 m2 2 m 65 35 32 40 60
LAUZE AB 119 m2 0 m 95 55 95 65 0
LAUZE ABC 145 m2 2 m 145 70 74 85 50
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

80 rooms completely renovated in 2019. All rooms have a balcony and panoramic view of the valley or the resort. Suitable for families of 2 adults and 2 children or 4 adults with a surface area of 34 m².Rooms have bunk beds separated from the main bedroom. Shower or tub, tea/coffee maker, bottle of water, Wi-Fi & flat-screen TV. Opt for extra comfort and stay at our suites. COMPLETELY RENOVATED IN 2019.

  • 80 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 100 reviews

Our guest reviews for
Mercure Les Arcs 1800 Hotel

100% genuine reviews from our guests

Find out more
Adam Families - 16/02/2020 Confirmed reviews ALL
« Good location »

Enjoyed ability to ski in and out

Kenny Couples - 15/02/2020 Confirmed reviews ALL
« Good sized rooms, helpful staff »

We enjoyed our stay at the Mercure LEs Arcs 1800 - a good base for skiing

Fox Couples - 12/02/2020 Confirmed reviews ALL
« Poor Food, Poor Service, Poor Standards »

Food isn't good enough. Being locked out at 00.30 for 10 mins with no one on reception, isn't good enough. The lack of apology, not good enough. The spa having the jacuzzi off for 3 days, not good enough.

Michael W. Families - 02/02/2020 Confirmed reviews ALL
« Just like the photos - great value »

Comfortable. Relaxing. Great value. Good service. Excellent facilities

Skiersl1 Solo - 26/01/2020 Confirmed reviews ALL
« Easy lift access, easy ski in, ski service in-house, good food, good facilities. »

Amazing stay, best value for money, good service, pleasant rooms, and all the things written above.

Michael M. Families - 11/01/2020 Confirmed reviews ALL
« Excellent service in a beautiful location and modern amentities. »

We had a great time at Mercure 1800. The staff were incredibly helpful, the food was delicious, and the amentities were exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Liam W. Families - 10/01/2020 Confirmed reviews ALL
« Excellent, would definately go again. »

Our stay at the Mercure 1800 hotel was exceptional. With the hotel recently opening there was a little bit of what we thought was, unsurety and finding there feet but all staff were helpful and very friendly. Clean, tidy, comfortable, food was great, great location, would definitely go back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Claire S. Families - 10/01/2020 Confirmed reviews ALL
« Mrs c S. »

Good but some improvement needed. Breakfast not much fruit/ tomatoes / healthy stuff Only 3 of 4 ski passes arrived after ordering. Dinner - very little child choice Choice of salad small No English breakfast tea on several days Bedrooms not replenished of coffee/milk Staff rude in restaurant - very rushed Reception/ bar good customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. We are sorry that the service and delivery have not lived up to your expectations, and we ask you to accept our sincerest apologies. The Mercures are eager to offer you the best quality of service for your stays; Therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your confidence during a next stay. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Manj Families - 09/01/2020 Confirmed reviews ALL
« Good value experience »

Great spa and swimming facilities. Good rooms Nice little bar and entertainment Improvements: 1) More cocktail/drink options at the bar 2) Improvement needed for evening meals and breakfast. More vegetarian and allergy options were needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manjit B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. On the other hand, we are sorry that the service and delivery have not lived up to your expectations about our restaurant, and we ask you to accept our sincerest apologies. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Anonymous Families - 06/01/2020 Confirmed reviews ALL
« A perfect winter holiday! »

I had stayed many other Accor Hotels (Pullman, Novotel, Mercure, Ibis etc.). This hotel was, by far, the best ever of all. The team was very friendly and thoughtful for every detail. It was a very pleasant stay for our family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cagri I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Anna S. Families - 02/01/2020 Confirmed reviews ALL
« Just perfect »

It is a wonderful hotel right on the slopes. Tje food is great,the service is perfect,spa zone is wonderful. We enjoyed our stay there!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

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