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Novotel Istanbul Bosphorus Hotel 5 stars

Customer review rating 4.5/5 4,287 reviews

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Novotel Istanbul Bosphorus
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+ 26 Services

Hotel extras

  • 10-min walk from Sultanahmet, Galata & Pera. Perfect for culture, dining & night life.

  • Indoor heated swimming pool, hammam, steam room, sauna and fitness center.

  • Contemporary designed 200 guest rooms and suites with free WIFI and free indoor parking

  • Suites available with impressive view over the Bosphorus and free amenities

  • Fully equipped meeting rooms with high quality facilities and free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa
Pasa Mah Kemankes
Cad. No:57-59 Karakoy
34425 istanbul
turkey

Tel: +902123720700

Fax: (+90)212/3720707

Check-in from 14h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 46km / 28 miles

  • By plane

    SABIHA GOKCEN AIRPORT At 45km / 27 miles

GPS :41.024666, 28.979981

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Meeting room

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars

Murver Restaurant

Type of cuisine: Gourmet

Mürver Restaurant stands out with breathtaking Bosphorus view. Different fire cooking techniques and regional recipes are discussed and reinterpreted with local ingredients around an open flame.

Gourmet Restaurant

Type of cuisine: International

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes.

Non contractual photo

Gourmet Bar

The bar serves a wide selection of drinks as well as light meals in a stylish and relaxed environment.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Istanbul Bosphorus

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,287 reviews

TripAdvisor Rating 4.5/5

868 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Best hotel ever

Customer review rating 5.0/5

Wasan A. Families - 18/09/2021 Confirmed reviews ALL

Best hotel and best employees, I faced a problem with the reservation and they helped me. Ms. Delik the best very thank-you for every thing .

Dear Meshari A., Thank you very much for taking the time to write this review about your recent stay with us. We are so delighted to read your compliments, and we thank you for taking the extra step of recognizing Dilek for the outstanding service she provided. We hope to welcome you again very soon for another visit! Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Disappointed

TripAdvisor rating 2.0/5

Rostislav2014 Couples - 10/09/2021 TripAdvisor review

1. Was not proposed to upgrade room yet I have Gold status 2. Had to wait for more than 20 minutes and call the reception to get luggage delivered to the room. 3. Reception service is not friendly (maybe they're very tired), nobody even mentioned about the pool and other facilities. 4. There was hotel rooftop party on Saturday with extremely loud music until midnight, of course it was extremely inconvenient.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager

Nice place

Customer review rating 3.5/5

Volkan Families - 05/09/2021 Confirmed reviews ALL

Nice place, kind people: But I left message days ago before my stay even about a package delivery which is very important. I reminded them everyday. however, delivery came and rejected. It was so difficult for me to find and get it just before the flight back to swiss. It stressed me a lot. I highlighted my complaint.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

The employees were phenomenal.

Customer review rating 5.0/5

Angie G. Families - 05/09/2021 Confirmed reviews ALL

It was a beautiful and clean hotel. The employees went above and beyond to satisfy our needs.

Dear Angelica G., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 3.5/5

R. D. Solo - 05/09/2021 Confirmed reviews ALL

Room was totally quiet at all times. The shower was extraordinary; I love all the very hot water. The breakfast is outrageously overpriced.

Dear Richard D., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read about your experience due to the keycard as it was related to check out and check in process due to 2 different reservations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good stay

Customer review rating 4.0/5

Shatha S. Friends - 04/09/2021 Confirmed reviews ALL

We booked Bosphorus view rooms at the 5th floor The view is nice The hotels location would be perfect if it wasn’t for the construction sites nearby, the walk to any place would make our shoes and pants dirty before reaching any destination Otherwise, Good service, good breakfast with a nice variety and view , friendly staff and helpful when it came to our HES (Turkish covid vaccine platform ) they were very helpful walking us through the process

Dear Shatha S., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

great stay

Customer review rating 5.0/5

Ido Business - 02/09/2021 Confirmed reviews ALL

very good hotel perfect location great room and exeptional staff!!!!!!

Dear Ido F., Thank you very much for taking the time to write this review about your stay with us. It was such a pleasure to welcome you to the hotel and and have you staying with us. I am thrilled to read of what a comfortable stay you have, as well as appreciate the friendly service. We strive to be your home away from home. See you soon! Sincerely, Guven Canbulat Rooms Division Manager Novotel Istanbul Bosphorus h8…

Excellent experience

Customer review rating 5.0/5

Dr E. I. Families - 02/09/2021 Confirmed reviews ALL

I enjoyed my time in the hotel

Dear Dr Effat I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Well located hotel.

Customer review rating 4.0/5

Olivier M. Families - 31/08/2021 Confirmed reviews ALL

Hotel is nice and well located. Plenty of good bars and restaurants around. If you book a room do not book any room on the 5th floor under the restaurant. We could hear people walking above us until late at night and when it was over they started to move furniture.

Dear Olivier C., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Wonderful Hotel in the heart of Istanbul closed to the coast of Bosphorus Strait

TripAdvisor rating 5.0/5

vadyma2017 31/08/2021 TripAdvisor review

We have stayed with my wife 3 nights. Every part of Hotel is vey organized and comfortable. Breakfast is excellent, SPA & pool are amazing, parking is easy (under the Hotel), room is clean and quiet, all staff are very friendly and cooperative. I recommend Novotel Bosphorus Hotel to everyone.

Dear Guest, Thank you very much for choosing the Novotel Istanbul Bosphorus. It was a real pleasure to welcome you and I am so happy to hear that everything went smoothly and surpassed your expectation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, Kind Regards, Erkan OGUT, General Manager

Good stay

Customer review rating 5.0/5

Dawit A. Solo - 29/08/2021 Confirmed reviews ALL

Help full staff, nice room and very comfortable restaurant where I have a breakfast with a very nice view

Dear Dawit Mefsin A., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good location and breakfast

Customer review rating 4.5/5

James Business - 29/08/2021 Confirmed reviews ALL

Good location. Nice breakfast and lobby space.

Dear Ronan D., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Amazing Restaurant

TripAdvisor rating 5.0/5

michaelgD6145IM 28/08/2021 TripAdvisor review

Restaurant is on the roof, overlooking the Golden Horn, with Topkapi, Hagia Sophia, and Blue Mosque in the distance. Staff is excellent, very helpful. Rooms are clean, but would be nice to have a clock somewhere. When will that construction outside be finished??!!

Dear MihaelgD6145IM, I thank you for sharing your experience on TripAdvisor, following your stay at the Novotel Istanbul Bosphorus. We are glad that you had such a great time in our Home. Your satisfaction is a great source of motivation and encouragement for all our Staff. Please rest assured that your compliments have been shared with the entire team ! It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Kind Regards, Erkan OGUT, General Manager

amazing sevice

TripAdvisor rating 5.0/5

ido f Business - 28/08/2021 TripAdvisor review

this is a great hotel to stay in . the staff is amazingly willing and service oriented. front desck is top notch very well runing in any level of presure. the bell crew is fantastic welcoming and helpfull. the loby team is exeptional very well managed and very positiv and helpfull this is over all a great hotel

Dear Ido F, It was such a pleasure to welcome you again at Novotel Istanbul Bosphorus. We are deeply touched that you have now made our hotel your home. Your lovely words are the best encouragement and reward for our teams. Kindest regards, Erkan OGUT, General Manager We are delighted at the expectation of welcoming you again soon,

Bon séjour et l'hotel était bien situé

Customer review rating 4.5/5

Yasemin Families - 26/08/2021 Confirmed reviews ALL

Staff were super friendly, everyone was trying to help us. I'm very satisfied with my stay at Novotel. The Breakfast and food were really good.

Dear Yasmine B., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

A Memorable Stay !

TripAdvisor rating 5.0/5

Jayjayz007 Business - 26/08/2021 TripAdvisor review

Thanks to Mehmet Ozan Kose and his team! They make my stay memorable. The Murver restaurant, the view of Bosphoris from my room and Noktam Secuk always asking if my room is clean enough or anything lacking were all "small things" that paints a huge memorabilia! Thank you guys!

Dear Jayjayz007, We would like to thank you very much for choosing Novotel Istanbul Bosphorus for your stay in Istanbul and for your lovely comment. We are delighted to read how much you enjoy our hotel and our team's service. Your satisfaction is the best motivation for our Ambassadors. We are looking forward to welcome you again, Kindest regards, Erkan OGUT, General Manager
Customer review rating 3.5/5

A. F. Families - 24/08/2021 Confirmed reviews ALL

Location was good but status of the street was miserable and very dangerous with baby stroller because of cars and no walking path

Dear Ammar F., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good stay

Customer review rating 4.5/5

Maria B. Families - 22/08/2021 Confirmed reviews ALL

Professional staff, clean facility

Dear Maria B., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 2.0/5

. Couples - 16/08/2021 Confirmed reviews ALL

When we got to our room for the first time, next to our door there were dirty plate, forks and knives. I guess they were just forgotten there by cleaning personnel. The room was nice, but walls and doors were covered in finger smudges, in the bathroom there was a comb (the medical one, that is used to get rid of lice!), I guess the previous guests have forgotten it there. But, it was so unpleasant to find dirty lice comb! Overall the cleaning was very very bad. It is disappointing, that this is the standard in the superior suit with a view to have such low standard. Please remember, that walls, doors, furniture, all corners of the floor, it all needs thorough cleaning. It is not enough to make the beds and change the towels.

Dear Ayshat B., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Great team, great hotel

Customer review rating 5.0/5

Toni B. Couples - 15/08/2021 Confirmed reviews ALL

We had a lovely stay at the Novotel Bosphorus. The hotel was lovely and very clean, and the location was great. What really made our stay lovely was the staff - at the hotel and restaurant. The team there is exceptionally kind and welcoming and really showed us Turkish hospitality. Our dinner at the restaurant was the best meal we’ve had in Turkey. We’ll definitely visit the Novotel Bosphorus again!

Dear Toni B., It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We look forward to the opportunity of welcoming you back at Novotel Istanbul Bosphorus on your next visit to Istanbul. Sincerely, Guven Canbulat Rooms Division Manager Novotel Istanbul Bosphorus h8…

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