Novotel Istanbul Bosphorus Hotel 5 stars

Customer review rating 4.5/5 3,702 reviews
Novotel Istanbul Bosphorus
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Hotel extras

  • 10-min walk from Sultanahmet, Galata & Pera. Perfect for culture, dining & night life.

  • Indoor heated swimming pool, hammam, steam room, sauna and fitness center.

  • Contemporary designed 200 guest rooms and suites with free WIFI and free indoor parking

  • Suites available with impressive view over the Bosphorus and free amenities

  • Fully equipped meeting rooms with high quality facilities and free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Novotel Istanbul Bosphorus is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information

Hotel location

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa
Pasa Mah Kemankes
Cad. No:57-59 Karakoy
34425
istanbul
turkey

Tel: +902123720700

Fax: (+90)212/3720707

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 46km / 28 miles

  • By plane

    SABIHA GOKCEN AIRPORT At 45km / 27 miles

GPS :41.024666, 28.979981

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Meeting room

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 queen size bed and sofa

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Junior Suite with 1 queen size bed and sofabed

  • Max. number of persons: 4
  • Area: From 38m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Junior Executive Suite with 1 queen size bed and sofabed

  • Max. number of persons: 4
  • Area: From 38m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Suite with 1 King size bed and sofabed

  • Max. number of persons: 4
  • Area: From 47m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite Bosphorus View with 1 King size bed and sofabed

  • Max. number of persons: 4
  • Area: From 47m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

MURVER RESTAURANT

Type of cuisine: Other cooking style

Mürver Restaurant stands out with its breathtaking Bosphorus view where different fire cooking methods are supported. The menu includes seasonal ingredients such as handmade dried and rested meat, as well as many other dishes and mezes.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

The bar serves a wide selection of drinks as well as light meals in a stylish and relaxed environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Istanbul Bosphorus

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,702 reviews

tripadvisor

TripAdvisor Rating 4.5/5

801 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

new hotel is alway nice

TripAdvisor rating 4.5/5

tl20200322 21/03/2020 TripAdvisor review

new, neat and clear. great location for breakfast, at roof facing the sea. the best thing is 2 minutes walk to cafes and 5 minutes walk to tram. only complaint is the construction nearby making the area a bit messy and not easy to access.

Dear Guest, Thank you for your feedback! We are happy to know that you enjoyed your stay with us. We are constantly trying to negotiate with the building company’s managers around a more appropriate timetable for these construction work. We strive to do our maximum so our clients don’t suffer these work that are unfortunately beyond our control. We are looking forward to welcome you again, Best regards, Erkan OGUT, General Manager

weekend holiday

Customer review rating 4.5/5

Murat Solo - 20/03/2020 Confirmed reviews ALL

5* location, 5* view

Dear Murat B., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good stay

Customer review rating 4.5/5

Olga E. R. Friends - 19/03/2020 Confirmed reviews ALL

The only problem was that on my arrival 3/5/20 The hotel fail to tell me about the meeting place/from the driver who was picking me up. I even send a confirmation email but no one told me different. When I arrived no one had a sign like the email said with my name. I waited close to a hour. While calling the hotel and dealing with now the driver who didn’t d speak that much English. Going back and forth in the airport trying to meet for pickup. I was told because it’s the new law from the government from two months ago. My ride finally got there the car stunk like cigarettes, no sign in the car indicating that it was even a hotel car driver or part of the hotel. The car did not match the quality of the hotel. It felt as if I could off gotten in a strangers car. While I hope I’m getting to my hotel. On my way back we stay at different hotel. They had their cars and driver dress accordingly to their job. Not a good way to start a trip in you’re beautiful country. Elizabeth R.

Dear Olga Elizabeth R., Thank you for choosing Novotel Istanbul Bosphorus and for taking the time to share your recent experience on. I am very disappointed to read that we failed to meet your expectations on this occasion with the transportation. Please accept my sincere apologies for the frustration we have caused and rest assured that I have addressed your concern with our transfer company. I personally got in touch with the manager of the company and they are taking necessary actions to prevent this from recurrence. I hope we will have another opportunity to welcome you back to Novotel Istanbul Bosphorus and show you that we can do better. Kind regards, Mehmet Ozan Kose Front Office Team Leader

Good Stay

Customer review rating 4.5/5

Ni M. A. Y. (. Friends - 17/03/2020 Confirmed reviews ALL

Well located, friendly staff and great food! Awesome

Dear Ni Made Ayu Y., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Totally new I felt like it was the first time someone enter the room, squeaky clean

Customer review rating 4.5/5

Miguel R. Couples - 15/03/2020 Confirmed reviews ALL

I loved it the view, the first class restaurant in the premises and next to a very quaint police office very safe and walk away from the most beautiful streets in Istambul...I dream on coming back

Dear Miguel Antonio R., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 4.5/5

Theresa Solo - 11/03/2020 Confirmed reviews ALL

Although the hotel is well situated I was disappointed on two aspects 1) the first day I put the door not disturb’ sign up to have a sleep and so my room was not serviced, the next day I said hello to staff when I left the room to go out, when I returned I found a ‘do not disturb’ sign on my door! I already had two signs inside the room so I assume staff did not want to clean my room and put this sign up. 2) I went to go to the dining room dressed in a dress and sandals, the woman at the desk stopped me and said that I couldn’t come in in slippers! I was so offended that she thought my $160 sandals were slippers!

Dear Theresa Anne T., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have spoken to the relevant managers for your unpleasant experience with the cleaning. Your room had Do Not Disturb sign at the door first day. Next day, minibar staff came to your room for daily check and realized that you were sleeping. He put a Do not disturb sign to prevent housekeeping staff to bother you. On you way out of the room, you informed our Housekeeping Team Leader that cleaning was not necessary. We informed our staff accordingly and will be more careful. I would like to apologize for the inconvenience caused with regard to the attitude of our team members. But please note that there is a dress code and sandals are not permitted in the Murver Restaurant. Thank you again for sharing your experience, and we hope to you again in Novotel Istanbul Bosphorus. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Very good central

Customer review rating 4.5/5

Dalya E. Couples - 11/03/2020 Confirmed reviews ALL

We really enjoy the hotel and all the facilities

Dear Dalya e., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Great Location and exceptional service

Customer review rating 4.5/5

Michele B. Business - 10/03/2020 Confirmed reviews ALL

We held a training seminar at the hotel. The service provided by Büşra Zaimoğlu (Ms.) Conference & Group Sales Representative was exceptional. Her kind assistance before, during and after the event was very professional and accommodating. If we have another event in Turkey we would use the hotel again.

Dear Michele B., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 4.5/5

Bashar A. Families - 08/03/2020 Confirmed reviews ALL

Nice however, the AC was closed and the room was very hot which affected our sleep and whole experiance

Dear Bashar A., Thank you for choosing to stay at Novotel Istanbul Bosphorus and for taking the time to share your recent experience on. I am very disappointed to read that we failed to meet your expectations on this occasion with the AC. Please accept my sincere apologies for the frustration we have caused and rest assured that I have addressed your concern with our relevant managers to take corrective actions for further controls and improvement. I hope we will have another opportunity to welcome you back to Novotel Istanbul Bosphorus and show you that we can do better. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Excellent service, breath taking view

TripAdvisor rating 4.5/5

Discover09065538545 05/03/2020 TripAdvisor review

I chose Novotel Istanbul twice within a year! I love this hotel, its location, the delicious breakfast, the indoor pool, the spacious room. Above all, i appreciated the helpful staff, especially when by accident i booked a single and not a double room. They gave me the best solution i could ever imagine!

Dear Guest, I would like to sincerely thank you for taking the time to write these compliments about the experience you had at the Novotel Istanbul Bosphorus. I am glad to read that you appreciated your stay with us, especially the great location, our breakfast,Spa,room and our helpfull staff. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience, Sincerely, Erkan OGUT, General Manager

Well located to all your cultural needs

Customer review rating 4.5/5

Colin C. Couples - 02/03/2020 Confirmed reviews ALL

Great location although 1st floor rooms backing onto cafe and restaurants (street) was noisy. Room was to hot due to central a/c and with window open street noise to early hours wasn't what we hoped for.

Dear Colin Raymond C., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize for the noise problem from the street that you encountered. Be assured that we do our best to limit the noise level and ensure the comfort of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Not Allowing Welcome Drinks at the Roof Top Bar Now is Plain Nonsense

TripAdvisor rating 4.5/5

837warrent 02/03/2020 TripAdvisor review

This is a great hotel for me. And I am a Accor member which entitles me to a welcome drink. They use to allow us to take the welcome drink at the roof top bar. Now it is not and I cannot understand the logic. There was another Novotel Hotel in Bangkok that removed its Executive Floor Lounge. So I do not stay there anymore. As to this, I know it is minor. Which should not have been implemented by the hotel management. Everything else was great specially the staff.

Dear 837warrent, Thank you for your loyalty and taking time to review our hotel and I’m glad that you have had a nice stay with us. Kindly be informed that you may enjoy your welcome drink voucher between 1-6pm at the roof top restaurant and between 11am to 11pm at the Gourmet Bar located in our lobby. In addition I'm very happy that you have found our hotel team to be professional and hospitable which is always my pride and joy. Sincerely, Erkan Ogut General Manager

Good area

Customer review rating 4.5/5

Caty Business - 01/03/2020 Confirmed reviews ALL

Well positioned hotel Courteous staff Rooms facing inside building very quiet Rooms to back of hotel very noisy overlooking street with restaurants and bars Rooms to front facing building works Laundry service prompt Left hanger on door for early morning room service this was not collected so no breakfast Hotel information states early breakfast served in bar, it’s served in restaurant on top floor

Dear Cathy C., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Very good stay

Customer review rating 4.5/5

Rana A. Business - 01/03/2020 Confirmed reviews ALL

I enjoyed staying in Novotel Istanbul Bosphorus hotel , everything was amazing the accommodation, food , service and the team were very supportive, they provide all required info and help to access to any need like guidance to places and transportation etc .... big thanks

Dear Rana A., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

All good

Customer review rating 4.5/5

Barb Friends - 29/02/2020 Confirmed reviews ALL

Just. Good stay overall

Dear Barbara Ann W., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Very good stay

Customer review rating 4.5/5

Ana Business - 24/02/2020 Confirmed reviews ALL

Excellent Turkish experience

Dear Ana Maria T., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Lots of Niceties for Half the Price!

TripAdvisor rating 4.5/5

Janierunz 23/02/2020 TripAdvisor review

I recently stayed at the Novotel Bosphorus for 6 nights. I had considered changing my reservation to a nearby, "luxury" hotel where a family member was staying for twice the price. I am so glad that I didn't! The Novotel was sparkling clean, modern and quite comfortable. The staff was very accommodating and quite helpful, especially with making reservations, confirming tours and general information. The location is very good, right near the Bosphorus and the ferry terminal. A tram stop was just around the corner. Top notch restaurants and the most highly rated baklava bakery were both very close. The only issue I had with the hotel, which has nothing to do with the hotel itself, is that the waterfront is under construction. They are building a cruise ship terminal and a luxury hotel across the street, so it is essentially a construction zone. However, there was no construction noise in the room, so aside from being unsightly, it didn't change the quality of my stay. I would stay here again and will try other Novotel hotels when in Europe. I highly recommend this hotel for a fairly priced, pleasant stay. Thank you!

Dear Guest, Thank you for taking the time to share with us this wonderful feedback regarding your recent stay at the Novotel Istanbul Bosphorus. It is so rewarding for us to read such magnificent comments about our hotel. Thank you again for sharing your beautiful experience. We truly hope to have the opportunity to welcome you back soon. Yours sincerely, Erkan OGUT, General Manager

Good location for East access to istanbul

TripAdvisor rating 4.5/5

bevgwen 10/02/2020 TripAdvisor review

Hotel modern and very clean had few issues with room but we're soon sorted hotel manager and concierge very professional however some of the reception staff were little rude overall good location to access all areas and attractions

Dear bevgwen, Thank you very much for choosing our hotel among the variety of hotels. I wish to know more details on the areas we failed. However, we are glad to know that in general you were pleased with your stay. It will certainly be a great pleasure to welcome you back at the Novotel Istanbul Bosphorus once again. Sincerely, Erkan Ogut General Manager

Good stay

Customer review rating 4.5/5

Abdulaziz A. Families - 07/02/2020 Confirmed reviews ALL

I had good stay at the hotel because the room was spacious , tidy and clean . Also because the staff were friendly and helpful. However, the room has the worst view that I have ever seen . I would like to thank the rooms division Manager ,Mr Guven Canbulat , for his assistance in resolving an issue that I had with my reservation as well as the receptionist Mr Burak for smooth and quick checkout .

Dear Abdulaziz A., Thank you for sharing your feedback. Your comments are highly appreciated. It was a pleasure to see your satisfaction with Novotel Istanbul Bosphorus on your last stay due to the fact that it is our intention to see that each and every stay meets or exceeds your expectations. Moreover I would like to thank you for your kind comments regarding the service provided by Mr. Guven Canbulat and Mr. Burak Takir. We look forward to welcoming you once more to the Novotel Istanbul Bosphorus in the near future. Sincerely, Erkan Ogut General Manager

Good

Customer review rating 4.5/5

Abdullah M. Families - 05/02/2020 Confirmed reviews ALL

It was very cool and comfortable

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
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