Terrible

Great inexpensive place for a short stay.

Obviously a budget hotel as the name suggests, but it is comfortable and above all clean. The staff were excellent and helpful, the amenities were good. The hotel is perfectly place for the tram line, which runs every 7 minutes into the heart of the city. It is also a five minute walk to a very good retail park. All in all a highly recommended place to stay.

Nice stay

Stay was good, room clean. Front desk staff at check out could have been more helpful and less rude.

Easy access, pleasant staff and a comfy bed

Fire alarm went off in the late evening, evacuated room and waited outside. Those in the bar area didn’t move and the staff didn’t seem to worry about that. Eventually people started to amble back in but the whole thing was a shambles. I don’t think the staff are trained well enough in evacuation procedures. This was not safe!

A nice stay VERY hard to find car park The light at night say only hotel then next night your small blue IBIS was lit but not on Wedensday night again The road down to the car park could be better signed as I walked I was asked If a could help 3 lots of people get to it not good for our tourists

Basic hotel but has everything you need for a short stay. Well located for easy excess to the Tram system to get to the city centre. Good selection for the continental breakfast. Would definitely recommend and great value for money.

Even basic facilities like water bottle was not provided

The location is perfect if you are happy to travel into the centre of Edinburgh by Tram as the nearest "station" is about 3 mins away. I advise this as parking in Edinburgh is hard and expensive, but the hotel also have limited (eg not enough) parking so my advice is if you get a space at the hotel , leave the car there for the duration of your stay. The buffet breakfast was fine for us , though no hot foods (other than toast and instant porridge). The room we stayed in 208 was fine (they are small being budget) , but the corridor carpets were very dirty and need steam cleaning or similar, hovering won't get rid of the ingrained dirt and stains. Whilst it may still be down to COVID we stayed for 5 nights and no-one came into the rooms at all to replace bedding, towels or empty bins and reception never asked us if there was anything we needed. One thing I do think is needed is kettles in rooms - its not an expensive thing to provide.

No that good. Sorry

Room was clean, staff polite & helpful, had a good night & peaceful sleep before heading to airport in the morning

It’s ok. I’ve stayed here 5 times in the last month whist transiting back and forwards to Orkneys. Check in is relatively painless. Hotel can be noisy with kids running about or jumping on beds. Handy for airport - £15 taxi or £6.40 on the frame.

I didn’t expect much but it was actually decent. I stayed with my husband and a dog. There was ample grassed areas to walk him. The room was very clean, bed comfortable. Unlimited free tea and coffee. The breakfast was nice too, freshly baked pastries branded cereal, toast, ham, cheese ….all fresh. The staff where friendly and helpful. I’d definitely stay here again. Ok it’s not the ritz but for what we paid we where definitely happy with it