ibis Jerusalem City Center

ibis Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 328 reviews

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Hotel extras

  • Situated in the heart of Jerusalem's city center

  • Enjoys a vast proximity to many religious and historic sites

  • KOSHER Hotel

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • Free Wi-Fi and Web Corner

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Israel

GPS:31.7820861, 35.220656

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DINING ROOM

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure. breakfast during the week as from 07:30 am until 10:30 am Saturday as from 07:30 am until 11:30 am

Your meetings and events

But there is one hall without the possibility partitioned

Room descriptions and layouts

meeting room

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The comfortable and stylish rooms are furnished with our new Sweet Bed by ibis bed and bedding, the new ibis room offers the ultimate in comfort: large double bed, ensuite bathroom, hairdryer, desk, internet and LED flat TV with all the best channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  328 reviews

TripAdvisor Rating  4.0/5  592 reviews

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was quite minimalist. Three colleagues stayed there for a week. We called it the "exercise hotel" because we took the stairs regularly to our 5th and 6th floor rooms. There was only 1 working elevator and you could wait a long time for the elevator in the morning and evenings. When it finally arrived, it was usually already full so you would either go back to waiting or just take the stairs.

Dear Jeannine L., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel is implementing a green policy as part of our corporates partners in Accor to maintain a low carbon footprint and save the environment , and one of the main steps was the transfer from the small plastic bottles to dispensers for amenities . further more even though the internet is open to all customers we have taken all the necessary precautions to insure our guests' data and connection will secure against any cyber attacks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

Good value, but watch out for noice

TripAdvisor rating 3.0/5

Gold2004 TripAdvisor review

Typical "value-for-money" Ibis hotel except for the very central location, that has both its advantages and disadvantages. There is no parking nearby, and all options are very expensive as others have written. The location also means that there a few bars around the hotel with very generous opening hours; I had partying below my window until at least 4 o´clock in the morning. This is not every night, but You should watch out and ask for a room facing away from the back of the buildning on certain week-days

Dear Gold2004, Thank you for taking the time to share your feedback. We are pleased to inform you that the parking lot will be opening soon for your convenience. We understand the noise issue but need to understand that our hotel is located in the heart of the city full of restaurants and other attractions. We hope to see you again in the future. Sincerely, Wassim Mushasha Guest Relations Manager

Your staff very NOT accommodating

Customer review rating 0.5/5

Ag Couples - Confirmed reviews ALL

Receptionist did not check us in waited more than 30 minutes wait took all day for WIFI to be restored took more than 2 hours for plastic fork Your breakfast food not "fresh" and person not helpful. Room not clean Will not recommend

Dear Arturo G., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

Great location and service

Customer review rating 4.0/5

Lg Friends - Confirmed reviews ALL

Excellent location in the heart of Jerusalem. Very efficient service and they always responded quickly to our requests. Housekeeping was excellent and rooms were very clean. The rooms were small but overall we enjoyed our stay.

Dear Leigh G., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Good location, doesn't worth the price

Customer review rating 2.5/5

Danielle K. Families - Confirmed reviews ALL

We were touring Israel and were looking for a hotel in Jerusalem that would have easy access to places center but also be affordable. We got some recommendations for Ibis City Center, and on the website and Google, the pictures+reviews were good. Unfortunately, when we got to the hotel, we said otherwise. The location is central, but the rest is not worth the price: unpleasant stuff and uncleaned old rooms. We were traveling with my husband's parents, who were unhappy with the hotel's comfort. We had many unpleasant experiences with the staff when we were asking questions and guides, and they gave us a hard time with minor things. Overall it's recommended if you are on a budget and want a central place near the old city. Otherwise - I don't think it's worth the money.

Dear Ruben O., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

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Other web-users rate our hotel

  • 787 reviews 8/10 Location
  • 619 reviews 6.1/10 Room
  • 524 reviews 8.9/10 Service
  • 403 reviews 8.9/10 Breakfast
  • 302 reviews 7.7/10 Cleanliness
  • 164 reviews 7.5/10 Vibe
  • 160 reviews 7.6/10 Food
  • 6 reviews 0/10 Wellness Area

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