ibis Styles Jerusalem City Center

Customer review rating (ALL Rating) 4.3/5 300 reviews

Hotel extras

  • Centrally located, Only a 10-minute walk from the Old City

  • Next to tram station

  • Wide range of stylish, comfortable rooms

  • Magnificent Breakfast buffet-Israeli Mediterranean Located on the 8th fl. overlooking the city

  • Recommended Special Dinner based on Fish on Friday evenings upon availability for sale.

Hotel location

ibis Styles Jerusalem City Center

4 Ben Yehuda Street
9462202 JERUSALEM
Israel

GPS:31.781733, 35.218697

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

Our accommodation(s)

Choose from a full range of stylish, comfortable guest rooms with modern furnishings and great views of Jerusalem. Be charmed by the original, contemporary design of these cozy havens with ensuite bathrooms and enjoy their generous amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  300 reviews

TripAdvisor Rating  4.0/5  37 reviews

Excellent location. Basic but comfortable room.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Welcoming, polite and helpful staff. Easy walking distance from many locations in the city and excellent value.

Dear Cormac S., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

"+": - great location - fabulous breakfast "-": - no water in the room - towels and beddings are not so fresh, strong smell of chlorine - cold in the rooms

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wassim Mushasha Customer Services Manager

Strange behavior of staff

Customer review rating 3.0/5

Yulia Couples - Confirmed reviews ALL

We booked, payed and chek-in in advance the superior room with historical view. But when we came the girl on reception began chek-in again and gave us the key of the room on second floor with view on Macdonalds and such kind of buildings. And she assured that “it’s historical view” and superior room. When we asked: show us non-historical view she began to call to manager and 10 minutes frivolously talk to him, such as: “what did you drink yesterday?” And we after flight and train stayed and wait her. After she tried again told us that there was no room which we paid and only on 5 floor. after arguing with her, she gave us a room on the 7th floor. superior or non-superior, we no longer began to find out, because we were tired. There is no contact in accor all , when we try to tell about this situation In the room it will be better for have a place to dry clothes

Dear Yulia R., Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Services Manager

Well located but the cleaning leave much to be desired

Customer review rating 2.5/5

Yannick A. Couples - Confirmed reviews ALL

The location is great and it is easily connected to the central station.

Dear Yannick A., Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Services Manager

Nice stay

Customer review rating 4.0/5

Vassilis Couples - Confirmed reviews ALL

Convenient hotel walking distance to Jerusalem old city. Modern rooms.

Dear Vasileios T., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

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Other web-users rate our hotel

  • 748 reviews 8.5/10 Location
  • 671 reviews 6.5/10 Room
  • 503 reviews 8.8/10 Service
  • 5 reviews 9.1/10 WiFi
  • 429 reviews 9.2/10 Breakfast
  • 302 reviews 8.5/10 Cleanliness
  • 191 reviews 8.2/10 Vibe
  • 7 reviews 3.3/10 Bar

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