Novotel Ambassador Suwon 4 stars

Customer review rating (ALL Rating) 4.5/5 1,003 reviews

Hotel extras

  • Best location with direct access to Suwon KTX train & subway stations

  • A-la-minute cooking at The Square restaurant

  • Sauna and massage facilities (at extra cost)

  • Contemporary rooms and suites with WIFI

  • 20 minutes to Suwon Hwaseong Fortress (UNESCO)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Ambassador Suwon

902 Dukyoungdaero, Paldal Gu
16622 SUWON
South Korea

GPS:37.268556, 126.999248

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Enjoy a true experience 24h on 24. Enjoy meals freshly prepared in front of you, a large selection of Asian and international specialities made a-la-minute. Modern dishes featuring European and Asian influences.

Your meetings and events

Novotel Ambassador Suwon offers meeting spaces for an intimate board meeting to a residential event of up to 700 delegates. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. Grand ballroom with latest technology, finest cuisine and Novotel's tailor-made expertise is proven to be an incredible venue, perfect for social functions, weddings, family events, corporate events, dinners, and product launches. Our contemporary hotel offers a full range of helpful meeting amenities in Suwon, complemented by a staff of intuitive professionals dedicated to assisting you from start to finish.

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Looking to book a hotel room for your business or leisure trip? Select from our luxury rooms boasting tranquil ambience impeccably designed in for optimal ultility and comfort in mind. Indulge in luxury in our Premier lounge or Deluxe Garden View for a private outdoor closed-balcony, with peaceful views of the Korean style garden and Suwon city view. Book a room today.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,003 reviews

TripAdvisor Rating  4.5/5  409 reviews

Fantastic Location, great vibe, malls, food, very nice

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I enjoyed very much our stay there. We could walk to food/shopping, or just browsing. Metro was one minute away from the hotel.

Dear Mr. Stanica P., We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Good Stay

Customer review rating 4.5/5

Ahmed Business - Confirmed reviews ALL

Good quality breakfast and the hotel was very clean

Dear Mr. Atiq Y., We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

All good. But disappointed with room service.

Customer review rating 3.0/5

Alejandro Business - Confirmed reviews ALL

Great stay generally. All, check in, check out, room, facilities, location, etc. was good. However, I had a small issue with room service that let the stay experience down. I did order Dulsot Yukhoe Bibimbap, and I was given a regular bibimbap (I assume it was the Jeonju Sanchae Bibimbap as it was also on the menu). As per the menu, the Dulsot Bibimbap is served with beef tartare, however my bibimbap beef was completely cooked. Clearly, it was a different bibimbap because even the plate in which it was served was not the right plate for Dulsot Bibimbap. On top of that, the beef-seaweed soup and the rice were served cold. My first assumption was that it might had been a mistake, so I called room service and explained what happened. The food was picked up reheated and brought it back to me. The exact same food just reheated in the microwave. This is very disappointing considering I ordered a KRW 30,000 bibimbap! Once again, I complained about the situation and explained that I was not been served Dulsot Bibimbap, which is what I had originally ordered. Again, someone took my food and this time they just changed it to a Dulsot Bibimbap bowl (the black one). To be clear, I was being served the exact same food on a different plate! I know it was the exact same food because it still contained the rice I had added before + the cooked beef. But this time the beef tartare was added on top. It felt like the chef didn't want to do their job. Microwaving and serving the exact same food, just changing the bowl. Very disappointing experience. All of this took more than 90 minutes, so I just ate whatever was served. I was not going to wait any longer. I believe the chef might have thought that because I am not Korean, I don't know what Dulsot Bibimbap is and that's why the first time they served me a different bibimbap, and the second time they try to serve me the exact same food. And the third time, they just change the bowl and add the beef tartare on top.

Dear Mr. Alejandro C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, We would like to thank you for the time you have taken to share your comments and for staying with us. We hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt so much dissapointed regarding the room service. We understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Nice location

Customer review rating 4.5/5

Ara S. Solo - Confirmed reviews ALL

Very nice location, quite and warm room, great breakfast.

Dear Miss Ara Schneefeld C., We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Good Business Hotel

Customer review rating 4.5/5

Ganesh M. Business - Confirmed reviews ALL

The hotel is well located with quick access to key places in Suwon. Staff and service was good. Overall a great place to stay.

Dear Mr. Ganesh M., We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

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Other web-users rate our hotel

  • 273 reviews 9.5/10 Location
  • 297 reviews 8/10 Room
  • 229 reviews 9/10 Service
  • 149 reviews 9/10 Cleanliness
  • 128 reviews 8.6/10 Breakfast
  • 102 reviews 7.4/10 Food
  • 54 reviews 8/10 Vibe
  • 6 reviews 2.5/10 Pool

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