Mercure Portsea 4 stars

Customer review rating 4.3/5 1,692 reviews

ALLSAFE approved hotel

Mercure Portsea
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+ 16 Services

Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • GolfPaying
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944 portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Your meetings and events

Mercure Portsea's boardroom and ballroom offer facilities that can host between 10 to 150 guests. Conference day and residential packages are available and can be tailored to suit your needs.Mercure Portsea boasts one of the top 50 courses in Australia. The Portsea Golf Course has a links style layout set amongst rolling sand dunes adjoining the Point Nepean National Park.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SPIKE BAR & BRASSERIE

Type of cuisine: null

Enjoy a meal in the Bar & Brasserie which has spectacular views over Portsea Golf Club & Port Phillip Bay. Open: 0700-1500 Monday - Wednesday 0700-2030 Friday - Saturday0700-1800 Thursday & Sunday

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIKE BAR

Non contractual photo

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,692 reviews

tripadvisor

TripAdvisor Rating 4.0/5

293 reviews

Good view.

Customer review rating 1.0/5

Meredith N. Couples - 21/02/2021 Confirmed reviews ALL

The lack of concierge, service and availability of food and beverages was appalling. Arrived at 7.30pm on Friday evening and not a sole around, but had been emailed a code for the safe. On arrival to the room the bar fridge was seriously lacking as were any snacks. The inclusive breakfast was a joke; an old pear, a long life milk, a small yoghurt and a small cereal pack. Paid an extra $80 for breakfast both mornings and hugely disappointed. Was more like a BYO Bed and Breakfast than a luxury accommodation.

Beautiful location

Customer review rating 4.0/5

Shirlene Couples - 19/02/2021 Confirmed reviews ALL

Lovely room, clean, great view from upstairs. Very friendly and helpful staff.

Good stay

Customer review rating 4.0/5

Joan L. Couples - 18/02/2021 Confirmed reviews ALL

Staff was professional and helpful, room was airy and had a great view.

Great location

Customer review rating 5.0/5

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

Beautiful outlook from our room overlooking a magnificent golf course.

No service

Customer review rating 2.0/5

Anonymous Couples - 13/02/2021 Confirmed reviews ALL

A nice view over the golf course, but no room service, cant get food after 3pm and bar closes at 6pm. Very small rooms. It was nice to recieve a bottle of bubble in the room.

Great!

Customer review rating 5.0/5

Matt A. Couples - 13/02/2021 Confirmed reviews ALL

Just needed a bed for the night but the staff were great!

Nice location but need a car to go anywhere

Customer review rating 2.5/5

C B. Friends - 11/02/2021 Confirmed reviews ALL

Due to Cov19 there is lack of the normal things usually in the room advised reception was closing early on both days we were there and we felt a little isolated if something went wrong overnight as everything on the lower floor was locked up Nothing for guests to do for example nowhere to have a drink or sit after 6pm during the week They need to collaborate more with the Portsea golf club as they are missing out on a viable market

Lovely location.

Customer review rating 3.5/5

Cathy Couples - 08/02/2021 Confirmed reviews ALL

The room was cleaned well. Except for the awful smell of cigarette smoke in our room, which was worse as it was a very humid night, and if we didn't have the air con on, it would have been dreadful. I woke up to find my husband had slept with a pillow on his head!! because the air con was directed right at his face. I don't know how anyone ever gets rid of that type of odour but, if we had known we would not have stayed with you.

great location & helpful staff

Customer review rating 4.5/5

Rick Business - 07/02/2021 Confirmed reviews ALL

Easy to find, clean rooms and very fit for purpose for the short stay

beautifully quiet spot close to portsea and sorrento

Customer review rating 3.5/5

Janet W. Couples - 07/02/2021 Confirmed reviews ALL

We are trying to find a comfortable quiet place to stay which would replace whitehall in Sorrento which is no longer a guest house. Our stay with you fulfilled most of our criteria and if we were to be offered special deals in the future we will come again janet w.

Great Location

Customer review rating 3.5/5

Anonymous Couples - 06/02/2021 Confirmed reviews ALL

Great location, nice and quiet, well appointed rooms. Could do with bar/restaurant facilities in the evening

Great stay and very friendly staff

Customer review rating 4.0/5

Happy G. Couples - 05/02/2021 Confirmed reviews ALL

It was only a overnight stay for us but we really enjoyed it. From the time we were greeted the whole experience was great.

Great Location

Customer review rating 3.5/5

K M. W. Couples - 04/02/2021 Confirmed reviews ALL

The stay was great. I think more could be done by reception on check in to show the facilities where the Golf club is concerned, so we may well have spent more money. We were told no breakfast being done however we did get a very nice continental breakfast which was sufficient, the only issue was that we stayed six night locally exploring three other locations all offer full service meals in the evening and breakfast.

Pleasant Views

TripAdvisor rating 4.0/5

Darren M 04/02/2021 TripAdvisor review

Room was standard although nice views from balcony. Staff polite and helpful. As an Accor Plus Silver member did not receive any welcome drink or gift so be mindful if this is important to you. There was also no onsite dining for breakfast. Good for a golfing weekend.

Dear DarrenM, We very much appreciate your comments regarding your stay at the Mercure Portsea. It is always a pleasure to receive positive feedback. We do apologise you welcome drink was missed as we like do to welcome our Accor Plus members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Wood Hotel Operations Manager

Pleasant stay

Customer review rating 3.5/5

Jason T. Friends - 02/02/2021 Confirmed reviews ALL

Arrived out of hours but was contacted during the day to arrange late check-in and collection of keys. The welcoming champagne on arrival was a great touch, especially as it was my Birthday. It would be great if Accor would provide gifts/bday card/voucher to celebrate member's special day as a part of your customer experience strategy, in particular if members stay at an Accor hotel on their birthday. This would not be too challenging to add to your booking systems to bring up a reminder to checkin staff on arrival. The room was quite big, we did receive the disabled room which provided more space although wasn't really practical for non-disabled guests. (limited bench spaces and also, water tends to flood the entire bathroom). I paid extra for the king room with golf course views, I was rather disappointed that our room had very restricted views as there was a large tree directly outside of the balcony blocking most of the views. No other rooms of this type had this issue. I have experienced similar issues in the past, where Acor seems to place their members using a complementary night into the most basic rack rate rooms. This is something I have experienced as a member for 20 years and should really be addressed. The idea of the free night is to not be thrown in the most basic of rooms or rooms with limited views/features etc. Given I paid an extra $60 on top of the complementary room, I was expecting exactly what was described. I believe my room was 101. Apart from that, the hotel is more a golf course lodge and did not have the typical Mercure look and feel. Also, the hotel is placed in a very remote part of the peninsula which does not amend itself to the local attractions to the area without a car or considerable driving effort. There was no eateries or pubs around the hotel and I was told the golf club did not recognize our Accor discount dining which was also disappointing. I would probably not stay here again, due to the limited facilties (dining, nearby restaurants, tourist attractions) and the fact the hotel was not staff after 6pm. This is the first Accor hotel where I have had to self checkin and again not up to the usual level of service I would expect from Accor. (However, the late checkin was professionally provided and explained). Jason

Pleasant Views

Customer review rating 4.0/5

Darren Couples - 02/02/2021 Confirmed reviews ALL

Rooms are standard but we did have a good view overlooking the golf course. As a Silver Accor Plus member you do not receive any welcome drink, gift etc. The bar and restaurant are run by the golf club so not Accor benefits with food either. Front office staff were helpful throughout our stay.

nice aspect; quiet, peaceful location

Customer review rating 4.0/5

Naz Couples - 01/02/2021 Confirmed reviews ALL

Room was good, staff good; peaceful location and nice outlook from rooms. tricky vehicle entrance to the property needs improvement for safety.

Customer review rating 2.5/5

Anonymous Couples - 29/01/2021 Confirmed reviews ALL

Whilst the room was relatively comfortable, the in room continental breakfast was very disappointing. Had we known what was on offer we would not have selected the breakfast option. Also there was no meal available after 4.00pm on the Thursday night of our stay. The balcony was dirty. Cobwebs on the fly wire and the tracks were dirty tracks which made the doors nearly impossible to open. Also the vegetation outside the balcony was unkempt with rubbish visible.

Relaxing at a fantastic location

Customer review rating 4.5/5

Jaana A. P. J. Couples - 28/01/2021 Confirmed reviews ALL

A most relaxing stay at this beautiful resort style hotel with a friendly and accomodatiung staff making your days enjoyable. Pete at the reception set the tone for a positive experience.

Quiet and relaxing

Customer review rating 5.0/5

Lynette O. Couples - 24/01/2021 Confirmed reviews ALL

A weekend away from Melbourne

Our most recent 20 reviews

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