Hotel - Mercure Portsea
Mercure Hotel Mercure Hotel

Mercure Portsea

4.0/5 288 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Mercure Portsea's boardroom and ballroom offer facilities that can host between 10 to 150 guests. Conference day and residential packages are available and can be tailored to suit your needs.Mercure Portsea boasts one of the top 50 courses in Australia. The Portsea Golf Course has a links style layout set amongst rolling sand dunes adjoining the Point Nepean National Park.

Mercure Portsea Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 0 m2 0 m 0 0 16 0 0
PORTSEA BALLROOM 0 m2 3 m 200 100 100 100 150
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

  • 24 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 1,604 reviews

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 288 reviews
Anonymous Couples - 17/01/2020 Confirmed reviews ALL
« Moderate »

Hi, i booked an king bed but i got two single bed combined which can consider king. Really uncomfortable. Moreover, no remote for AC adjustment, cleaner did not change bed sheet in all days, hair dryer used but it almost died. Thanks

Enza L. Families - 14/01/2020 Confirmed reviews ALL
« Teacher »

The resort needs an upgrade . My bed was uncomfortable . You could feel the crack in the middle . The breakfast no discount for accor members . Needs more restaurants too . A bit far from the beach too .

Anshul Couples - 12/01/2020 Confirmed reviews ALL

Great location and good service. Staff were friendly and Sam made us feel welcome. The place obviously is more suited for golfers but we were just there for a couple of relaxed nights and felt that food availability was an issue, especially in the night.

Ben Families - 11/01/2020 Confirmed reviews ALL
« Comfortable rooms and a great setting »

Easy to book and very pleasant reception staff. Didn’t spend much time at the hotel to experience the food but I’m sure service would have been warm and welcoming.

Barbi Couples - 09/01/2020 Confirmed reviews ALL
« the staff are lovely »

your staff are lovely, especially Peter on the front desk. the rooms are very nice with lovely views and the breakfast was great value for money

Danielle Solo - 09/01/2020 Confirmed reviews ALL
« Mixed experience »

The staff are very friendly and accommodating Room and hotel clean Portsea Golf Club Room 122: communal outdoor area. 2nd day: I discovered sliding door leading to communal area unlocked. 3rd day: man stood outside my room. 4th day: man stood outside my room again. As a single woman, I felt unsafe and my sleep was effected. I mentioned this to staff twice. I suggested that a single woman not be given this room in the future and why. I should have been moved when I first suggested feeling unsafe.

Shaun Couples - 08/01/2020 Confirmed reviews ALL
« Great Views & nice room »

Staff where extremely friendly and made every effort to make us as happy. Breakfast wasn't very good, food was cold in the trays and not very nice considering the cost. For the money would expect freshly cooked meal.

Dianne M. Couples - 08/01/2020 Confirmed reviews ALL

Very disappointing to find the bar closed at 6 pm and the dining room closed for dinner.

Jill S. Couples - 08/01/2020 Confirmed reviews ALL
« Great »

We thoroughly enjoyed our stay, great breakfast wonderfully looked after

Anonymous Business - 06/01/2020 Confirmed reviews ALL
« Comfortable and quiet »

I had no decent view or outlook from the room I was allocated which was unfortunate given the location and what I imagine must be great views for those rooms that overlook the golf course or portsea coastline. Unfortunately, my view was of a very unappealing and completely walled in small courtyard.

Ava Couples - 06/01/2020 Confirmed reviews ALL
« Very clean and courteous staff »

The check in and out process was so simple and speedy. The room is really clean and overall we were very happy with our stay.

Sumit Families - 05/01/2020 Confirmed reviews ALL
« Good »

Overall Good Although little disappointed with Breakfast

cdscons Couples - 03/01/2020 TripAdvisor review
« Great location and facilities »

3 night stay. Room accommodation very good and comfortable. Great location, easy access to town and lots of walking attractions. Fabulous golf course, in great condition despite the drought and fires. Buffet breakfast disappointing, meals not hot, but usual range. Restaurant closed after 6 due to holidays which was also disappointing, not being advised until the day before we arrived. Staff throughout very good, accommodating and helpful with local advice. Management also very friendly and informative.

Clive Couples - 01/01/2020 Confirmed reviews ALL
« Great location, good facilities »

First time in Portsea, long time Accor member. Room very comfortable, great bed. Restaurant not operating after 6pm due to holidays. Buffet breakfast quite average, food not hot. Pizza awful, undercooked, cold on service. Golf course fabulous.

Anonymous Couples - 29/12/2019 Confirmed reviews ALL

Staff extremely friendly and helpful. Bed very comfortable and room lovely however there was no area to place toiletries whilst doing my makeup in the bathroom and no soap dish in the shower. Both made things very inconvenient

Ronda J. Friends - 28/12/2019 Confirmed reviews ALL
« Check in Smooth, people nice, room clean nice place to stayas above »

as above

Michael Couples - 24/12/2019 Confirmed reviews ALL
« Great place to stay »

Very friendly staff greeted us on arrival. The check in process was extremely smooth. Facilities of the venue were clearly explained due to the different nature of the venue. The room was very clean and tidy and provided us with a good base. The room was very comfortable. Great place to stay.

purchase329 Couples - 23/12/2019 TripAdvisor review
« Hotel stay is unnoticeable »

As per my title, my stay was unnoticeable Hotel reception and kitchen is working until 6pm, which we didn't know and after a whole day drive down from Sydney I was dreaming to have a hot food delivered to my room, however on arrival at 6.40pm I did realise that no staff there, kitchen is also not working,After I check my email I saw email from reception, sent at 5.11 pm saying that they finishing their duty soon and notifying about kitchen working hours. I don't know why they didn't send this email with working hours in advance to me. I was very surprised as I thought it's 24 hours service hotel. I can't comment about golf facilities as we decide to leave next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear purchase329, Thank you for taking the time to tell us about your experience at the Mercure Portsea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Portsea, we attempt to contact all guests 24 hours prior to arrival to explain the operating hours of our food and beverage and that our reception operates on a limited schedule, unforutnately in this instance we where unable to contact you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Wood Hotel Operations Manager

Mel O. Solo - 22/12/2019 Confirmed reviews ALL
« Portsea stay before golf tournament »

Good communication from hotel staff about after hours arrival. Only minor issue was that I could not get wifi to work .

Rita M. Couples - 21/12/2019 Confirmed reviews ALL
« Was good »

It is very nice and relaxing but the wifi in the room was not working . It works only when you stand at the room door.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates