Mercure Portsea 4 stars

Customer review rating 4.3/5 1,789 reviews

ALLSAFE approved hotel

Mercure Portsea
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+ 15 Services

Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Bar(s)
Leisure and activities
  • GolfPaying
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944 portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Your meetings and events

Mercure Portsea's boardroom and ballroom offer facilities that can host between 10 to 150 guests. Conference day and residential packages are available and can be tailored to suit your needs.Mercure Portsea boasts one of the top 50 courses in Australia. The Portsea Golf Course has a links style layout set amongst rolling sand dunes adjoining the Point Nepean National Park.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Garden View *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Golf view, Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SPIKE BAR

Non contractual photo

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,789 reviews

tripadvisor

TripAdvisor Rating 4.0/5

296 reviews

It was ok

Customer review rating 2.5/5

Anonymous Couples - 12/05/2021 Confirmed reviews ALL

Beautiful golf course but the hotel room cleaning could be improved. There was some weird yellow stain on one of the pillowcase. One of the mattress was so indented that my partner woke up with a sore back. The bathroom was missing a toilet brush and the ceiling floor had alot of tiny dead bugs stuck on.

good stay

Customer review rating 4.5/5

Gary C. Friends - 10/05/2021 Confirmed reviews ALL

good service and facilities, well located

Great location

Customer review rating 4.0/5

J S. Couples - 09/05/2021 Confirmed reviews ALL

Loved the location of the property, will definitely come back. I wish the property had a pool too.

Good stay

Customer review rating 3.5/5

Christina Friends - 07/05/2021 Confirmed reviews ALL

Toilets are quite stained around the rims Cords on the blockout and shade blinds have been torn from the walls and not fixed back Breakfast was lovely - staff in the restaurant were pleasant It would be nice to have a shower door so that you aren’t soaking the rest of the bathroom

Very welcoming. Lovely stay.

Customer review rating 5.0/5

Dan Couples - 07/05/2021 Confirmed reviews ALL

Great service at the front desk. The bottle of brut in the room was so lovely. The bed was so comfortable. The view was spectacular. The breakfast was delicious and the staff were friendly and helpful. A wonderful stay. A wonderful 50th birthday experience.

Good stay

Customer review rating 4.0/5

Carol Couples - 07/05/2021 Confirmed reviews ALL

Room is clean, good view and quiet. Shower hot water is great especially on cold weather. Air conditioning is perfect temperature. The only concern is not allowing us to book the golf course 2 weeks in advance. Rang the receptionist and asked to call golf dept, and the response is call back when it comes closer. By then the bookings are almost full. We went ahead to book online and paid $80, and still waiting a refund of $10 which meant to be $70 as hotel guests. Golf was booked under Charles Ong on 30 April at 9:59am. Spoken to your receptionist three times already , on the phone and in person still no refund at this stage.

Good View, clean room

Customer review rating 4.5/5

Peter Couples - 07/05/2021 Confirmed reviews ALL

Friendly Staff, disappointed that restaurant was not open for meals.

Good Stay

Customer review rating 5.0/5

Dianne Couples - 06/05/2021 Confirmed reviews ALL

Comfortable and enjoyable.

value for money

Customer review rating 4.0/5

Anonymous Friends - 06/05/2021 Confirmed reviews ALL

bar staff could be more friendly

Mercure

Customer review rating 5.0/5

Mickmcauliffe Couples - 05/05/2021 Confirmed reviews ALL

It was great

Great views

Customer review rating 5.0/5

Jason Friends - 01/05/2021 Confirmed reviews ALL

A great place to stay with friendly staff and one of the best golf courses I’ve ever played

Quiet, good relaxing location

Customer review rating 3.5/5

Judy P. Couples - 30/04/2021 Confirmed reviews ALL

Our room was comfortable but tired-looking. The carpet was stained and the balcony flywire door was difficult to close as sand was caught in the track. The spa bath was appreciated but a water level line would have been good as the jets were powerful and had the capacity to spray the bathroom if the bath wasn’t full. We enjoyed the view especially from the lounge deck. It was good to sit outside and watch the ships pass by. Breakfast was basic and limited. The staff were friendly.

Scenic room, great rooms

Customer review rating 4.0/5

Una R. Couples - 22/04/2021 Confirmed reviews ALL

Booked a room over looking the golf course and it was amazing. Rooms were large with an amazing bathroom, however, we booked a double room and it was two twin beds pushed together which is fine. Perfect for staying on the course for golf as long as you are happy to drive to Portsea or Sorrento (10-20 minutes) for breakfast and dinner. Very peaceful hotel, was surprised it was fully booked and we could not stay another night

Good location, room was adequate, food service was down

Customer review rating 4.0/5

Michelle M. Business - 21/04/2021 Confirmed reviews ALL

Things were fine. Although the food and bev, which I understand is not Mercure/Accor, was a letdown. Coffee was attempted 3 times and served up burnt, breakfast took far too long considering there were only 4 people in the dining room.

Disappointing

Customer review rating 2.5/5

Antoinette Couples - 20/04/2021 Confirmed reviews ALL

We were very excited prior to check-in but when we walked into our room we were pretty disappointed. The glass sliding door/window leading out to the balcony were dirty. There were cobwebs on the lamps. Considering it’s advertised as a Mercure Hotel and we stayed in a Privileged room it was not at a high enough standard. We were expecting luxury and it was very standard. Would not stay there again.

Dear Antionette C., Thank you for taking the time to tell us about your experience at the Mercure Portsea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Wood Hotel Operations Manager

Good Stay

Customer review rating 4.5/5

Kerry G. Couples - 18/04/2021 Confirmed reviews ALL

Great location and helpful staff

Pleasant experience.Room was well appointed

Customer review rating 4.0/5

Anonymous Couples - 17/04/2021 Confirmed reviews ALL

Front desk staff (particularly Peter)friendly and most helpful in providing extra service.

Quite stay at Portsea

Customer review rating 5.0/5

Gloria Solo - 16/04/2021 Confirmed reviews ALL

Simple but elegant accommodation. Located away from the main streets and actions, but still very conveniently located

Disappointed

TripAdvisor rating 3.0/5

Pwlabc 30/03/2021 TripAdvisor review

We booked a three night stay at the end of January '21 for a getaway for our Anniversary on 25th March and opted for the Breakfast option, we were not told that it would be a "Boxed Breakfast" and that the Restaurant was closed, we were also not advised that the Restaurant was not open of an evening which meant that we had to drive to either Portsea or Sorrento for our dinner each night, and that the Bar closed at 5:00 PM and that there was no Mini Bar in the room even though our Booking confirmation stated that there would be, all in all very disappointed, I realise that Covid had some bearing on the matter but we had no problems with our Dinner each night at the Portsea Hotel, the Sorrento Hotel and Bistro Elba in Sorrento.

For golfers

TripAdvisor rating 3.0/5

rpcannella49 27/02/2021 TripAdvisor review

Over all well presented. Disappointed because breakfast and dinner was not available as the web site described. Too far from Portsea for a leisurely walk. Nice drive to pt. Nepean national park and local beaches Room size was adequate

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