Hotel - Mercure Portsea
Mercure Hotel Mercure Hotel

Mercure Portsea

4.0/5 284 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Mercure Portsea's boardroom and ballroom offer facilities that can host between 10 to 150 guests. Conference day and residential packages are available and can be tailored to suit your needs.Mercure Portsea boasts one of the top 50 courses in Australia. The Portsea Golf Course has a links style layout set amongst rolling sand dunes adjoining the Point Nepean National Park.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 0 m2 0 m 0 0 16 0 0
PORTSEA BALLROOM 0 m2 3 m 200 100 100 100 150
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

  • 24 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 1,558 reviews

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 284 reviews
Gail Couples - 01/12/2019 Confirmed reviews ALL
« We enjoyed our stay, the room and view was fabulous and the reception staff in particular were very welcoming. »

Rooms were great, it was a very pleasant stay.

Anonymous Couples - 30/11/2019 Confirmed reviews ALL

Very helpful staff. Room comfortable, if on the small side. Carpet looking a bit tired. Had to unplug the TV at night as the clock and red light were so bright I couldn’t get to sleep. Pity it is not possible to have dinner in the hotel.

Mike B. Couples - 28/11/2019 Confirmed reviews ALL
« Overall good but room for improvement but will probably return next visit to Australia »

One night stay. Pleased with the standard and quality of the hotel accommodation and the golf club restaurant / common areas. Particularly liked the shower. Difficult to report issues because not staffed after 6pm. Wifi virtually non existent in the room (104), bathroom sink slow to empty and maintenance of the fly screen to patio door an issue - net not securely attached to frame and frame edges dirty (probably not routinely cleaned). Information from reception staff about local restaurants inaccurate - important since the golf club restaurant is not open for evening meals most nights.

Carolyn R. W. Couples - 28/11/2019 Confirmed reviews ALL
« Mrs »

We had lovely weather and it was all perfect

John L. Couples - 26/11/2019 Confirmed reviews ALL
« Peter was extremely friendly and most helpful a gem. »

Accomodation was excellent but after a big day touring and tired it was disappointing we had to go out for dinner as there is no dining at hotel and nothing within walking distance and no in house menus. We just needed to relax at this stage

Peter B. Friends - 24/11/2019 Confirmed reviews ALL
« Fantastic »

Excellent, the support of your staff, Jessica, Sam, Tania, Caz was fantastic. We have stayed with you before and it has always been excellent.

Michael R. Couples - 22/11/2019 Confirmed reviews ALL
« Pleasant without being anything out of the ordinary. »

Nice clean room with great view. No dining facility on a Thursday night was strange, although apart from the Simplot conference, not many guests. Sam on reception was absolutely welcoming, pleasant and a real asset to your hotel.

John Couples - 20/11/2019 Confirmed reviews ALL
« Very comfortable & enjoyable stay. »

Lovely hotel to stay, beautiful views over golf course towards the bay.

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

Really enjoyable. Grea location, comfy clean rooms, staff were so helpful & breakfast was amazing. We will be back.

Anonymous Friends - 19/11/2019 Confirmed reviews ALL
« Charged minibar stuff when we didn’t take anything »

Stay was average - clean, comfortable etc But when we checked out we were asked if we took anything from the minibar, and i said we didn’t, minutes after we left we got charged for stuff we didn’t take. I called and the lady said we took stuff i never even found in our room. It’s only $30 but im not sure what their basis was for charging, if i dont get notified on my phone for charges done i wouldnt have looked at my bill and be charged inappropriately. I was told it will be reversed but unacceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Racquel C., Thank you for taking the time to tell us about your experience at the Mercure Portsea. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As soon as this error had occurred we applied a refund to your account. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Wood Hotel Operations Manager

John&denise A. Couples - 19/11/2019 Confirmed reviews ALL
« Excellent »

Your staff all very very friendly and helpful thank you John& Denise A.

Anonymous Families - 18/11/2019 Confirmed reviews ALL
« Friendly staff, clean rooms but felt not up to usual Mercure standard for facilities »

The hotel was in a quite location. Was not informed there was no restaurant open until after I had checked in. After travelling all day was looking forward to a quite drink and dinner without having to get back in car. No drink vouchers offered and bar closed at 6pm. Did not receive the usual complimentary water either.

Robin R. Friends - 16/11/2019 Confirmed reviews ALL
« We all agreed that the stay was great and the staff were very friendly and efficient. »

Pity about the weather! But allowing for that we had a great time; I did not hear one word of complaint from any of our group.

Rosemary B. Couples - 12/11/2019 Confirmed reviews ALL
« Very enjoyable »

Very clean with all the amenities required. Staff very friendly. Wedding reception was great with great food.

Nick Couples - 08/11/2019 Confirmed reviews ALL
« Perfect relaxation & the Portsea Golf Course a hidden gem »

Lovely stay thanks. Perhaps when folk are making the booking give an early heads up that if arrving late there are no staff to welcome. We got in ok but where not prepared with the set procedure. I do not take calls when driving so did not pick up the message when on route. It would be great if you left the breakfast lounge open after 6pm when the staff leave as that is a key attraction - those magnificent views. Stayed 104. The outside door did not lock - my wife was a little concerned. Perhaps give the trees adjacent to the balcony an "haircut" as they obscure parts of what is a magnificent view. The feedback is to help as we had a wonderful stay - thanks you.

Nicole Couples - 07/11/2019 Confirmed reviews ALL
« Relaxing, tranquil and enjoyable »

Very Nice

Di P. Friends - 07/11/2019 Confirmed reviews ALL
« Very happy. »

Meg at reception was wonderful!! She went out of her way to help our check in when we arrived early. Meg is a wonderful asset to your hotel.

Anonymous Couples - 06/11/2019 Confirmed reviews ALL
« Relaxing, enjoyable and pleasurable. »

From the time we rang to enquire about staying at the Portsea Golf Club staff made us felt like we were important. The booking in experience with Meg was great and all staff from reception to the dining room, cleaners and pro shop could not have been more helpful in catering to our needs.

Matt Friends - 06/11/2019 Confirmed reviews ALL
« Great stay at a great location »

Very friendly staff and accommodating.Big Room and clean. Staff recommend a few things to do in town one of them was to go to the hot springs which was an amazing experience!

Gary H. Couples - 06/11/2019 Confirmed reviews ALL
« our seaside walks »

this was our first time to Portsea, we had great weather and a great time walking from the mercure to portsea bay side beaches and then walking to the Bass Strait beaches. we unfortunately did not get to the Quarantine centre and old army area but something to do next time. We caught the ferry at queenscliff to sorrento and 5 mins drive then to portsea.

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