Hotel - Harbour Rocks Hotel Sydney - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Harbour Rocks Hotel Sydney - MGallery

4.0/5 1,545 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CONVENTION CENTRE4 km / 2.49 mi

Your meetings and events

**Please note that the Private Dining Room is currently closed while our restaurant is in renovation. We expected to re-open in mid-November 2018. Should you have any queries please contact the hotel directly on 02 8220 9999**The private dining room of Harbour Rocks demonstrates the unique meeting of colonial construction and the latest in modern appointments to provide what is sure to be an outstanding dining experience for up to 14 people.The private dining room of Harbour Rocks demonstrates the unique meeting of colonial construction and the latest in modern appointments to provide what is sure to be an outstanding dining experience for up to 14 people.

Harbour Rocks Hotel Sydney - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PRIVATE DINING ROOM/ BOARD ROOM 22 m2 2 m 0 0 10 0 0
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering contemporary Sydney accomodation that recognises its exceptional heritage, Harbour Rocks Sydney is the ideal choice for both business and leisure travel.Harbour Rocks Hotel offers a variety of beautiful options including Deluxe, Superior and Suite options. Spacious and elegant in design, each guest room features a range of modern amenities including WIFI access and an LED TV with on-demand movies.

  • 59 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 4,422 reviews

Our guest reviews for
Harbour Rocks Hotel Sydney - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,545 reviews
tnoske Business - 14/12/2019 TripAdvisor review
« Great Hotel, pity about the noise »

The hotel was great, the staff friendly and the room, comfortable. Unfortunately it was let down by a very noisy Air Conditioner which kept me away for a lot of the night. Tried turning it off but it was too hot.

Solo travel - 09/12/2019 TripAdvisor review
« Lovely and charming hotel »

This is a lovely and charming hotel, just what you need after a three weeks cruise. Quiet, stylish decor, nice room (with a view). Situated in The Rocks, the area par excellence to stay in Sydney. Just a few minutes' walk to the harbour, the opera, the botanical garden, you name it. Breakfast buffet with an excellent choice, we didn't have dinner at the hotel but there are many nice restaurants around the corner. Would love to come back - soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LisbetH273, Thank you so much for your review. We truly appreciate you taking the time to share your recent experience with us. We are so pleased you enjoyed our little gem in The Rocks. I will ensure your comments are shared with our team & we look forward to welcoming you back soon! Regards Lauren Job General Manager

Business - 07/12/2019 TripAdvisor review
« Harbour Rocks Hotel ROCKS! »

This was the second time I stayed here and will again. The room is beautiful yet homely. The desk is big enough for my laptop and papers. The bathroom is big enough. Real comfy bed. What I really love is the heritage of the place. The railway sleepers at the entrance. And off course the staff are helpful and invisible. Thank you all : )

Our hotel has responded to the review
Our hotel has responded to the review

Dear agozza, Thank you so much for your review & 5 star rating on trip advisor. It is such a pleasure to receive positive feedback about homely rooms, comfy beds & helpful staff. I will ensure your comments are shared with our team & we look forward to welcoming you back for your 3rd stay soon! Regards Lauren Job General Manager

Phil Couples - 04/12/2019 Confirmed reviews ALL
« A lovely boutique hotel right in the heart of the Rocks... »

A very enjoyable stay. Great rooms and excellent staff. We unfortunately, weren't able to stay longer.

Damon Business - 03/12/2019 Confirmed reviews ALL
« Brilliant »

HGarbour Rocks is my favourite hotel in Sydney. Staff are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damon, Thank you for the great review of our hotel! It is always a pleasure to welcome you back every time at our hotel and we love to have you staying here with us. See you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Anonymous Families - 03/12/2019 Confirmed reviews ALL
« Lovely hotel/nice location/good staff »

Only downside was that I was offered upgrade to room with a view (also larger). It was larger. Only view was of a tree growing right up against whole window! Behind that tree may well have been Sydney Harbour with Opera House etc but all we could see was a tree. I have photos.

V N. B. Couples - 03/12/2019 Confirmed reviews ALL
« Mr V B. »

Fab location and excellent and friendly staff

Kate Couples - 03/12/2019 Confirmed reviews ALL
« Love evening in a lovely hotel to begin our Holiday ! »

Booked this room to spend the evening prior to a cruise the next day. The room was lovely; every staff member courteous, helpful and greeted us with a smile. The welcome fruit plate was an unexpected delight, and breakfast the next morning was delightful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Great location and service

Kate A. Couples - 02/12/2019 Confirmed reviews ALL
« Lovely Historic Hotel »

This was our second stay at the hotel. Our first stay was wonderful, especially our room. Unfortunately this time the room we had was extremely noisy. People passing below our windows at all hours talking loudly and what sounded like bins being dragged over cobblestone late into the night and very early in the morning. We both had very little sleep all night.

Phil M. Business - 02/12/2019 Confirmed reviews ALL

Great hotel, in a great location with fantastic staff. I'll definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Anon. Couples - 01/12/2019 Confirmed reviews ALL
« Grubby, a bathroom that was too small, too narrow, woefully inadequate and, quite frankly, dangerous. »

Dear Simon, I received your email and would like to assure you that I have not responded because you have ‘somehow’ failed to live up to your expectations. It is precisely because you have failed to live up to my expectations that I will respond. You have read the Tripadvisor comments and our comments are more of the same – grubby carpet, poor cleaning and woefully small and inadequate bathrooms. But I will elaborate. I am an Accor member and a regular visitor to Sydney with my partner. Over the past few years we have stayed at the harbour Rocks Hotel some 5-6 times, in fact each visit to Sydney we stay at your hotel and have always had a pleasant stay. This time it was different. We arrived around 8:00pm after a long and tiring flight and were given a so-called ‘superior’ room described by reception as a ‘suite’. The carpet was marked and grubby, the bathroom not properly cleaned and the bathroom itself only around 800mm wide – woefully inadequate and, quite frankly, dangerous. We raised our concern and asked reception for another room which we were given the next day and this room was fine. We had booked for 3 nights (17, 18, 19/11) and extended the booking for a fourth night (20/11). We also booked to return to the hotel a week later for a single night (27/11). Our return on the 27/11 was an opportunity for the hotel to redeem itself, for which it failed dismally. Our room on that night must have been amongst the worst in the hotel located as it was on the ground floor, looking onto Harrington Street and with carpet that was marked and grubby, and a bathroom that was too small, too narrow, woefully inadequate and, quite frankly, dangerous. When we checked out, the receptionist didn’t bother to ask us if we had enjoyed our stay, no doubt she was fully aware that we had not. But, our issue is not so much with the staff who were generally fine, but with the hotel rooms we were given. The hotel is long overdue a ‘refresh’ and really needs a major refurbishment with attention to the poor bathrooms. We can accept that the first room on the 17/11 was simply the (bad) luck of the draw – as we know there are good rooms in the hotel - but there was no excuse for the room we were given on the 27/11. The outcome is that I have deleted the Accor App off my phone and we will never return to the Harbour Rocks Hotel – there is simply too many alternatives in Sydney to put up with second or third rate accommodation.

Anonymous Couples - 01/12/2019 Confirmed reviews ALL
« Perfect setting in the Rocks »

Great service! Great rooms and location perfect to visit the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Dianne W. Families - 01/12/2019 Confirmed reviews ALL
« Very enjoyable »

My only problem was getting from my room on ground floor to the restaurant for breakfast as I have mobility limitations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne, Thank you for the great review of our hotel! For the next stay you stay with us, we can try to allocate you a room on the same level as the restaurant so it will be more accessible for you to access the restaurant. However, we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Rhonda Couples - 01/12/2019 Confirmed reviews ALL
« convienient and comfortable »

room was comfortable, as an accor member we were unable to use the free beverage, we ordered a spriit "pimms" and after this was made we were then told unable to use voucher. just a little disappointing, this could have been advised prior to us requesting as the bar staff saw the voucher in our hand.

John F. Couples - 28/11/2019 Confirmed reviews ALL
« great location--certainly not 4.5 stars »

very small room with window facing straight onto the street--the bathroom was an after thought i.e. to get to the wc had to squeeze past a basin--the shower recess was miniature. I understand it was supposed to be boutique, but wasn't up to standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Mary B. Families - 28/11/2019 Confirmed reviews ALL
« Location...service...cleanliness... »

Friendly professional greeting and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Dan H. Business - 27/11/2019 Confirmed reviews ALL
« Good experience overall but could be better »

Beautiful hotel, let down by old deck, confusing breakfast arrangement (with mixed service) and small rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Dina Couples - 27/11/2019 Confirmed reviews ALL
« Great location and nice hotel »

Very nice hotel clean and in very good position. Would go there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Lisa S. Couples - 27/11/2019 Confirmed reviews ALL
« Incredible views and service »

The hotel is a historical gem in the heart of The Rocks in Sydney and we were delighted to find out we were the 'Rocks Stars' of the day when we checked in. This meant we were upgraded to the the very exclusive and beautiful Harbour View Suite, and we loved every minute of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Harbour view suite as our Rockstar guest. We hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

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