Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

Customer review rating 4.5/5 3,521 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Palm Cove Sea Temple Resort and Spa
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Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :  110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Your meetings and events

Featuring exceptional five-star facilities and extensive event space just half an hour from Cairns, Pullman Palm Cove Sea Temple Resort and Spa offers an accessible conference and event venue in Tropical North Queensland. This impressive Palm Cove hotelfeatures a variety of indoor and outdoor event space, making it the perfect choice for both business and leisure events.Function rooms include Temple I and II, the Executive Boardroom, the Melaleuca Room and the Paperbark Room,each of which offers stylishconference space for meetings, seminars and presentations. Guests organising an event can also choose from a range of alternative event space, which includes Temple of Tastes Restaurant, the Terrace, Lagoon Bar, Temple Courtyard and the Poolside area.

Room descriptions and layouts

4 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • An extensive array of audio,video and projection equipment

  • Podium

  • Day light

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Spa Room

  • Max. number of persons: 2
  • Area: From 40 m² / 431 sq ft
  • Views: Pool side, Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar
Studio

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,521 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,480 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very happy with accommodation

Customer review rating 4.5/5

Graeme B. Families - 18/01/2021 Confirmed reviews ALL

It was a lovely experience, we had 14 people and we all agreed that hotel was great, only thing that would have been nice would have the groups rooms close together

Dear Mr. B., Thank you so much for taking the time to share your recent experience further to your birthday celebration stay with us at the Pullman in Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding the allocation of guest rooms and will raise this as a priority with our reservations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Definitely well located and staff always very attentive

Customer review rating 4.5/5

Wendy S. Couples - 17/01/2021 Confirmed reviews ALL

We had an issue with noisy neighbors on Saturday 9th January at about 11.30, We called reception and they were on to it straight away. Very much appreciated :)

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret you experienced noise concerns during your stay although pleased to hear our team were able to resolve the situation quickly. Thank you for your feedback regarding our breakfast and pleased to advise we are in the process of changing our breakfast menu to offer more items for our guests to choose from. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Jane M. Friends - 15/01/2021 Confirmed reviews ALL

Was everything we were looking for in a resort, front counter staff were extremely helpful, waiters/waitresses etc were also very attentive, I felt sorry for them a lot of times because they were working so hard at times not alot of staff. But they were very good and coped really well, they must get so tired in the heat

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have have an amazing team who work so hard and are very committed to ensuring our guests have a wonderful experience, so thank you for your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxing stay

Customer review rating 4.5/5

Graham Couples - 15/01/2021 Confirmed reviews ALL

The staff was always very helpful. It was a spacious environment.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that your room had maintenance issues in your bathroom and will raise this as a priority with out housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Amazing staff and management great location , good food too

Customer review rating 4.5/5

Martin Couples - 15/01/2021 Confirmed reviews ALL

We had an amazing time at the hotel, the management and staff took care of all our needs and the restaurant temple was amazing.

Dear Martin, Thank you so much for taking the time to share your recent experience further to your stay with us. It was such a pleasure to host you and Marie at the resort and I di hope that you were able to relax and unwind in our seaside resort! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Private

Customer review rating 4.5/5

Erin W. Couples - 14/01/2021 Confirmed reviews ALL

Sooo friendly, extremely helpful, bloody good all round, saving and looking for our next adventure with guys, value for money

Dear Ms. W., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Lovely but dated

Customer review rating 4.5/5

Krystle C. Couples - 13/01/2021 Confirmed reviews ALL

The stay was fine, the bedding & towels were clean. Bathroom & room were spacious & good aircon. But the style is dated & the furniture is old, the blinds were filthy so was the glassware. The pool also really needs a refurb. The food at the restaurant was great & also room service. But the breaky was average, not consistent & fruit was old. We have loved Pullman’s in the past but unfortunately won’t be returning to this one any time soon.

Dear Mr. and Mrs. C., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm pleased to advise we are in the process of finalising a room upgrade which includes replacing all furniture within the rooms. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Short getaway

Customer review rating 4.5/5

Rebecca L. Families - 12/01/2021 Confirmed reviews ALL

Last minute booking due to change in holiday plans, booked directly with resort, price was quite high but decided to splurge on the penthouse with roof top “jacuzzi”. Sadly we had non stop rain so the little patio was very slippery and the spiral stairs were extremely slippery where my husband actually fell down a few steps. Even if it wasn’t raining these steps would be dangerous for elderly or children. The “jacuzzi” was meaty a round bathtub with jets, and no view. Other then that beds were comfortable, room was clean and was good to have a kitchen and laundry. Pool was great for kids and staff were pleasant. Wouldn’t waste my time on the breakfast again, not value for money in my opinion. We did the day spa which was lovely, although pricey. Would try another resort if we return to palm cove, unless we got a very good deal on accomodation.

Dear Ms. L., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I'm pleased to hear you enjoyed certain aspects of your stay with us, and regret the weather wasn't ideal for a family holiday. Thank you for your feedback regarding our breakfast and pleased to advise we are in the process of relaunching a new breakfast menu. I do hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Well looked after

Customer review rating 4.5/5

Shav Friends - 11/01/2021 Confirmed reviews ALL

We were fortunate to get a great deal through Luxury Escapes staying at the Pullman and we found the entire hotel was excellent. Great location and the staff were very friendly and accomodating.

Dear Mr. and Mrs. B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Beautiful resort

Customer review rating 4.5/5

Tahlia Couples - 11/01/2021 Confirmed reviews ALL

Staff were incredibly accommodating and helpful. The pool with the lagoon with food and drinks is the perfect location to spend the day when you dont want to do anything at all. Rooms are beautiful and the balcony was to die for. Located in a great spot and the parking was extremely helpful.

Dear Mr. and Mrs. B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding our breakfast selection and pleased to advise we are changing our menu to include more options for our guests to choose from. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great stay again

Customer review rating 4.5/5

Adrian J. Families - 10/01/2021 Confirmed reviews ALL

We booked the 2 bed rooftop room which was great, the room was spacious and the rooftop and spa was a bonus. We felt the staffing at times was a bit too low, especially at the pool bar, otherwise we could not fault the service. The resort is well positioned and always a great place to stay.

Dear Belinda & Adrian, We very much appreciate your comments regarding your stay at the Pullman in Palm Cove. It was great to be able to catch up with you and meet you Adrian for the first time. Thank you for your feedback regarding our staffing levels (particularly at the pool bar) and will raise this as a priority with the team. It's really important that our team have a sense of urgency when providing service throughout the resort and will use your feedback during our next team meeting. Thank you again for sharing your experience, and look forward to welcoming you both back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

INCONSISTENT & MEDIOCRE SERVICE FOR A 5 STAR STAY

Customer review rating 4.5/5

Lea D. Couples - 09/01/2021 Confirmed reviews ALL

A little disappointing and not what we expected for a 5 star stay. Restaurants booked out on arrival, unable to make appointments for the spa experience, hospitality services very slow and inconsistent messaging from Reception staff in relation to basic services along with Co-Vid QR check in. Hotel seems to be extremely understaffed for the amount of room bookings and unfortunately would not recommend it for future vacation stays.

Dear Lea, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. Please accept my sincerest apology that your stay has fallen so short of expectation. I would welcome the opportunity to speak with you to personally apologise and request a suitable date and phone number that I could reach you on at a time that suits. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Awesome hotel. Very nice staff

Customer review rating 4.5/5

Maria C. Couples - 09/01/2021 Confirmed reviews ALL

We came to Palm Cove from Canberra to have a small holiday. We really enjoyed it. Thank you.

Dear Maria, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

A sprinkle of Bali in a setting comparable to Maui

TripAdvisor rating 4.5/5

l0ve2travel01 08/01/2021 TripAdvisor review

This is a Bali inspired resort perfect for families built around a magnificent pool. Rooms available that open onto the pool to rooftop penthouses make it a perfect family destination - you would be happy not to leave the resort. Its a 5min walk to the start of the main strip in town along the beach with 5 star restaurants in terms of food but casual vibe inclusive to families. Not being able to swim due to stinger season didn't bother us - the resort pool made up for this. Organise a Coles delivery to your room if you have small kids and/or enjoy the discount benefits of an Accor membership and happy hour drink specials. We will be back. Having recently visited Kaanapali, Maui we felt Palm Cove is as good or better with more restaurants and less people. No waves like Maui but there were none when we visited. Marine life compares, beaches are the same (minus the swimmers) tropical rainforest and mountains to the beaches compares as does the heat and humidity with tropical rain showers to cool you down.

Dear l0ve2travel01, Thank you for taking the time to share your experience further to your stay with us in wondrous Palm Cove! Delighted to hear you enjoyed your stay at the resort and pleased you found our facilities and location ideally suited to your needs! Hope to have the opportunity to welcome you back to the resort for your next relaxing getaway and thank you for your loyalty. Warmest regards Craig Dodd
Customer review rating 4.5/5

Dana S. Couples - 06/01/2021 Confirmed reviews ALL

Great location and beautiful resort. Staff all very good, very friendly.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Well located great facilities

Customer review rating 4.5/5

Leeanne G. Friends - 04/01/2021 Confirmed reviews ALL

Overall our stay was good however we found the resort was understaffed in the restaurant thus causing long waits on ordering and receiving food

Dear Ms. g., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I regret that certain aspects of your stay have impacted our overall experience with us. Please accept my apologies. I note your low rating with our breakfast and able to advise we are in the process of amending our breakfast offering at the resort. Additionally your comments regarding staffing levels is valid and have since raised this with our food and beverage manager. Thank you again for sharing your experience, and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfect holiday

Customer review rating 4.5/5

Jaclyn W. Solo - 03/01/2021 Confirmed reviews ALL

I was welcomed by the most lovely staff. My whole stay was made by the friendly nature of the staff. I enjoyed every part of my stay and will definitely return.

Dear Ms. w., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Luxurious Stay

Customer review rating 4.5/5

Jacqueline Friends - 03/01/2021 Confirmed reviews ALL

A luxurious resort with great customer service and lovely facilities that filled our every need for a very relaxing holiday with friends.

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Palm Cove Paradise

TripAdvisor rating 4.5/5

MM1959 03/01/2021 TripAdvisor review

From the moment we arrived we were treated kindly by all staff, thank you Karen at check in for making us feel welcome straight away. Our room was perfect, breakfast was more than adequate, pool area(s) are great. Short walk to center of Palm Cove. I did feel at times there was a shortage of Staff.

Dear MM1959, Many thanks for your recent review of our resort in tropical Palm Cove. I'm so pleased to hear you enjoyed your stay with us and pleased to hear our team left such a positive impression with you. Thank you for your feedback regarding our staffing levels and will review this as a priority with our operations team. I wish you and your family all the best for the year ahead, may it will be filled with memorable moments! Thank you and take care! Craig Dodd

Very nice stay.

Customer review rating 4.5/5

Nathanb Families - 31/12/2020 Confirmed reviews ALL

Family of four and we stayed 5 nights in a 2 bedroom penthouse apartment. Extremely roomy and comfortable. The private rooftop area was great. Only downside, but not a major one, was breakfast which became monotonous as it was a set menu each day, but this understandable as there are restrictions on having buffets during Covid. Pool was great and being an Accor member we had free access to bicycles which we used to ride into the village. We would stay again.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding our breakfast offering and I'm pleased to advise we are in the process of changing our menu selection to have increased options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

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