Pullman Port Douglas Sea Temple Resort & Spa Hotel 5 stars

Customer review rating 4.4/5 3,794 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Port Douglas Sea Temple Resort & Spa
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+ 24 Services

Hotel extras

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Port Douglas Sea Temple Resort & Spa

Mitre Street
4877
port douglas
australia

Tel: +61740843500

Fax: (+61)7/40843599

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 62km / 38.53 miles

GPS :-16.52604, 145.472916

Your meetings and events

With its spectacular location and exceptional array of leisure and conference facilities, Pullman Port Douglas Sea Temple Resort and Spa offers the ideal venue for incentives, team building activities, meetings and conferences in Port Douglas. As a Queensland conference centre, the hotel offers an impressive range of indoor and outdoor event spaces, with the capacity to accommodate 12 to 190 delegates. Stylish, modern and elegant, function rooms are equipped with a range of conference equipment, includingteleconferencing equipment, audiovisual & projection equipment, superior soundsystems, an LCD plasma display and WIFI access. For beautiful outdoor events, Lagoon View Terrace provides the perfect setting, seating up to 190 guests in banquet style.

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

Studio Resort Room

  • Max. number of persons: 2
  • Views: Golf view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Studio

Our restaurants and bars

ALUCO RESTAURANT AND BAR

Type of cuisine: International

A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

For the ultimate holiday experience, park your towel on a sun lounge, order a cocktail then settle in for lunch at the Sea Temple Pool Bar. The Pool Bar offers delicious drinks and cocktails, all day snacks and lunch in a relaxed environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,794 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,121 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Awesome stay

Customer review rating 4.4/5

Pedro M. Families - 23/09/2020 Confirmed reviews ALL

had a great stay at Pullman Sea temple DD, The staff was great, the facilities are fantastic and the location amazing.

Dear Pedro, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful "Bali style" tropical hotel.

Customer review rating 4.4/5

Wilfried G. Couples - 23/09/2020 Confirmed reviews ALL

Very nice hotel with extremely nice reception and restaurant staff. Really beautiful hotel with very big pool.

Dear Wilfried, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 4.4/5

Annette Couples - 22/09/2020 Confirmed reviews ALL

We stayed for 5 nights and right from check in the staff were very pleasant and accommodating. Nothing was too much trouble and we felt very welcome. The restaurant menu was somewhat limited due to COVID however the food was very good and nicely presented. Particular mention to Harry on the front desk for making things happen and Maria, wait staff, for her friendly and professional service. Thank you.

Dear Annette, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Harry & Maria. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

LOST OPPORTUNITY

TripAdvisor rating 4.0/5

peterjsalmon 22/09/2020 TripAdvisor review

i am sure we would have had a great time in your resort................................. if that ***************comrade palaczyk had allowed us into the sunshine state. we will not give up trying to come to the best town in the country

Lovely resort

Customer review rating 4.4/5

Lorraine T. Couples - 21/09/2020 Confirmed reviews ALL

Really enjoyed our stay. Resort was lovely and all of the staff were friendly and helpful.

Dear Lorraine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lovely weekend - thanks

Customer review rating 4.4/5

Neal M. Friends - 20/09/2020 Confirmed reviews ALL

Very friendly staff, comfortable apartment and lovely pool

Dear Neal, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A little out of town but the shuttle service was brilliant and a descent price..

Customer review rating 4.4/5

Deb W. Friends - 20/09/2020 Confirmed reviews ALL

We found the premises to constantly be cleaned especially the outdoors keeping it brilliantly clean and tidy. The front desk staff were great and there was alwys Simone there to answer your questions.

Dear Deb & Steve, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.4/5

Jenny A. D. Couples - 20/09/2020 Confirmed reviews ALL

Fantastic resort. Fabulous pool! We stayed in a swim out apartment which was amazing. You literally do swim out from your apartment. Resort staff very friendly and helpful. Planning another trip before Christmas and will definitely stay in the resort again.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in December. Sincerely,

5 Star

Customer review rating 4.4/5

Phil B. Couples - 20/09/2020 Confirmed reviews ALL

Beautiful resort on the beach , great Apartment Very Friendly and helpful staff Good food , but very limited ( understanding Covid ) Hit and miss with Covid regulations registering at the Restaurant was only half the time I wouldn’t hesitate to go back and probably will

Dear Phillip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We working towards our full offerings as demand increases in this fluid climate. We hope to see you very soon. Sincerely,

Brilliant, seriously brilliant.......

Customer review rating 4.4/5

Angela T. Couples - 19/09/2020 Confirmed reviews ALL

What can we say right off the bat the service was impeccable then we find out we have been given extras like ........... a picnic hamper, a sunset cruise and a 30 minute massage........ we then wake up to an amazing breakfast every morning, nothing was a bother regarding changing things on the menu, your chef is brilliant, my husband and I have travelled the world and we both agreed that your hotels breakfast was the best we have ever had, morning after morning. Then your staff from the front desk to your beautiful girls that work in the restaurant, fantastic. So overall 10 out of 10. Not one complaint from my husband or myself. You guys have nailed it.

Dear Gary, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff and very well maintained resort

Customer review rating 4.4/5

Doug Couples - 18/09/2020 Confirmed reviews ALL

Had a wonderful week at the Pullman Port Douglas. The resort exceeded our expectations in every aspect. Perfectly clean a very comfortable room with great gardens and pool options. Quick access for long walks on the beach and a short trip into town. 10 out of 10

Dear Douglas, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again in the near future. Sincerely,

Great stay!

Customer review rating 4.4/5

Chantelle Couples - 17/09/2020 Confirmed reviews ALL

The staff were wonderful. We were able to upgrade our room for a 1 bed apartment penthouse which was incredible!

Dear Chantelle, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Apartment, amazing service, great location, great service and very friendly staff , highly recommended, will stay again.

Customer review rating 4.4/5

Rick Business - 17/09/2020 Confirmed reviews ALL

we really felt very special, treated like Kings, looked after in every aspect, could nt have been more perfect. Excellent value for money and we cannot wait to return.

Dear Ulrich, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great break

Customer review rating 4.4/5

Simon E. Couples - 16/09/2020 Confirmed reviews ALL

we had a week with you via Luxury Escapes

Dear Simon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Beautiful accommodation with lush gardens and a short stroll to the beach

Customer review rating 4.4/5

Phil Friends - 15/09/2020 Confirmed reviews ALL

Very impressed with the staff, hotel buildings , appartments, swimming pool, and it’s location away from the centre of port Douglas

Dear Philip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent stay

Customer review rating 4.4/5

Terry C. Couples - 13/09/2020 Confirmed reviews ALL

memorable Stay , great customer service made the stay nothing but outstanding. Pool bar staff member Isabelle's customer service was above and beyond and can make an amazing cocktails. The restaurant Team were great and the food even though thr range of food was limited the food was amazing. Overall we are wanting to come back to the friendly hospitality. Rooms where to a high standard. Thanks again for a quick but amazing stay. Kind regards Terry C.

Dear Terry, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Isabelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful stay

Customer review rating 4.4/5

J Solo - 13/09/2020 Confirmed reviews ALL

Easy

Dear Jacqui, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Wonderful accommodation and great locatin.

Customer review rating 4.4/5

Anne G. Friends - 10/09/2020 Confirmed reviews ALL

Your staff were all very friendly from the ladies who cleaned our room to the maintenance men. Restaurant staff were very engaged with the customers which also enhanced our stay. Would recommend this to our friends - it was just a terrific time and service was amazing. Well done to Accor because this result emanates from the top down.

Dear Anne, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luxury

Customer review rating 4.4/5

Kim H. Couples - 08/09/2020 Confirmed reviews ALL

We had our wedding reception on the pool terrace and it was a great night, we then stayed on for the week and loved our time at the resort. Will be back for our anniversary.

Dear Kim, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to host your wedding! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One word. Disappointing

Customer review rating 4.4/5

Wayne R. Couples - 06/09/2020 Confirmed reviews ALL

The refrigerated door would not stay shut despite the fridge being racked up as high as it could go on the front adjusters. The tumble dryer did not work, it would constantly stop turning because the door would not lock shot properly. The floors were incredibly dirty. We booked a Pullman and as a 35th anniversary gift to ourselves. The restaurant menu was ridiculously reduced plus a "special" that was not available. The Pork Belly was mushy not crispy. The Lamb Ribs were oily. The staff tried very hard to take up the slack. Big tick to them.

Dear Wayne, Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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