Pullman Port Douglas Sea Temple Resort and Spa

Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,078 reviews

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Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

ALLSAFE approved hotel

Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

  • By plane

    CAIRNS INTL AIRPORT At 62km / 38.53 miles

GPS:-16.52604, 145.472916

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ALUCO RESTAURANT AND BAR

A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.

Your meetings and events

With its spectacular location and exceptional array of leisure and conference facilities, Pullman Port Douglas Sea Temple Resort and Spa offers the ideal venue for incentives, team building activities, meetings and conferences in Port Douglas. As a Queens land conference centre, the hotel offers an impressive range of indoor and outdoor event spaces, with the capacity to accommodate 12 to 190 delegates. Stylish, modern and elegant, function rooms are equipped with a range of conference equipment, including teleconferencing equipment, audiovisual & projection equipment, superior soundsystems, an LCD plasma display and WIFI access. For beautiful outdoor events, Lagoon View Terrace provides the perfect setting, seating up to 190 guests in banquet style.

Room descriptions and layouts

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

Studio Resort Room

  • Max. number of persons: 2
  • Views: Golf view, Lagoon view Note

Note :

*Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,078 reviews

TripAdvisor Rating  4.0/5  2,203 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We booked this as a get away after a long period between holidays. Booked an apartment with our own private pool which was fantastic. Used the restaurant once for breakfast and the staff member was far more concerned of how I would pay for the breakfast than where we would prefer to sit or how we were enjoying our stay. Housekeeping never swept or vacuumed the floors of the apartment during our entire stay and sometimes didn't provide all the towels for the bathroom. Had room service delivered one evening and the tray and contents remained outside the door for five days including the day we checked out. Pool maintenance never occurred we cleaned leaves from the pool ourselves each day. You have a lovely resort and every business is having staff challenges at present which we understand. When you are still charging for five star service and the guests are only receiving three and a half stars it makes you think about where you will book your next stay.

Dear Shane R., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Beautiful hotel and the pool is amazing

Customer review rating 4.0/5

Rachelsmith8hotmail.com Couples - Confirmed reviews ALL

The hotel is Beautiful and the pool is amazing. The only pitfall would be the food selection on offer around the pool and the bar area, there could be more selection.

Dear rachel s., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Amazing Resort - Surpassed expectation

TripAdvisor rating 5.0/5

Charl0tte007 TripAdvisor review

I was quite worried about what we were going to find at the Pullman due to the mixed bag of reviews on this and other sites. We visited in the last week of July which was a peak time for the resort which was fully booked. Due to this, we were paying a premium rate for the room - we stayed in a 2 bedroom penthouse apartment with rooftop spa. Paying such a hefty rate meant I was very concerned prior to arrival, we might be really disappointed for the price. Thankfully this turned out not to be the case. The resort itself is beautiful. The pool is exceptional - one of the best resort pools I've ever seen and I have stayed in quite a few 5 star resorts internationally. The pool itself is the centrepiece of the resort which hass been cleverly constructed around it. Our apartment was huge and both bedrooms had large double wardrobes and spacious ensuite. Kichen/dining/lounge was open plan and although minimally decorated - it was all modern and tasteful. There is wear and tear beginning to appear on the furniture and this is something that will need to be addressed with replacement furniture in the coming years. All in all we found the apartment great. Kitchen was well appointed as was laundry setup which meant we took home all our clothes clean. Upstairs the spa/babecue area was massive and an exclusive use area for our apartment. We took full advantage of this at night and when we felt like time away from the poool area. I did complain early in the trip about the dryer not working and a lifted floor covering in the spa area and both of these issues were immediately repaired with a bottle of wine left alongside a note to apologise for the inconvenience. Personally I thought this was pretty good service, considering how packed the resort was at the time and the pressure on staff. The resort is slightly out of the main drag, however this wasn't an issue for us as we had a car. The trip by car was about 4 minutes away so not an issue at all. The resort restaurant is OK. We dined twice and loved the meal ( barramundi) on the first nght. Kids meals were fantastic as well, although the second night I had the steak which was slighlty overcooked. Prices at Aluco are the same as prices at the higher end restaurants in town - so not over the top. If you are not Australilan like me, please be aware that the restaurant has a resident bandicoot. I didn't know what a bandicoot was, and got a terrible shock when I saw what I thought was a massive rat underneath a table! I was quickly reassured, however if you see a large ratlike shape - that's what it is. Music at the pool bar has been descrbed in very unflattering terms by many reviewers and I was worried tthis was going to be a real holiday spoiler for me. Luckily the music turned out to be completely inoffensive, although if you are in a room near the pool area, it may be an annoyance during the day. I specifically requested a room away from this area and we couldn't hear it at all in our apartment. The cocktail slushies are the main staple of happy hour. If you are a cocktail connoisseur, the options are limited (slushies at happy hour) , so be warned. All in all we had a fantastic stay at the Pullman. I would highly recommend it and would come back again. The staff are lovely and helpful, the resort is clean and beautiful, and the rooms are enormous. One gripe we did have is the lack of a porter with your bags at the beginning ofour stay which we were quite shocked about. I do think this needs to be addressed as 5 star resorts should always offer this service. TIP: If you are visiting in peak season as we were, you should be aware that everry restaurant in town gets booked up well in advance. I'm sure there were many people who had to either have takeaways or cook themselves due to this. I booked two weeks ahead using reviews on the resturants to guide me and I was so glad I didd this seeing how many people were being turned away most places in town.

Good pool

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

We stayed for a week, the staff were very friendly. The room smelt musty! The menu for takeaway is very limited and no information on the resort in the rooms.

Dear Susan B., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Sea Temple Port Douglas WOW

Customer review rating 5.0/5

Aaron L. Families - Confirmed reviews ALL

The overall experience at this resort is amazing, from check in to check out. Great staff, great facilities and exceptional pool

Dear Aaron & Yasmin L., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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Other web-users rate our hotel

  • 238 reviews 7.6/10 Location
  • 672 reviews 6.9/10 Room
  • 737 reviews 7.2/10 Service
  • 16 reviews 3.7/10 WiFi
  • 436 reviews 8.8/10 Pool
  • 361 reviews 4.2/10 Food
  • 238 reviews 3.8/10 Cleanliness
  • 155 reviews 6.5/10 Breakfast

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