Novotel Newcastle Beach Hotel 4.5 stars

Customer review rating 4.4/5 5,004 reviews

Novotel Newcastle Beach
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Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Newcastle Beach

5 King Street
2300
newcastle
australia

Tel: +61240323700

Fax: (+61)2/40323799

Contact email

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION :  NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS :-32.929235, 151.784905

Your meetings and events

Featuring a range of contemporary conference facilities and a great beachside location, Novotel Newcastle Beach is the ideal choice of venue for meetings, seminars, weddings and events in Newcastle.From banquet and boardroom to classroom and theatre, the Novotel Newcastle Beach caters for up to 150 delegates. Each meeting and events room offers plenty of natural light and a range of audio-visual equipment on request.Guests organising an event at the hotel can choose from an excellent selection of day conference packages, with incentive programs & partner activities also available. Bistro Dalby and the hotel bar provide the perfect setting for post-meeting catch-ups.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Standard Room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Harbour View Room 1 king bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room 1 Queen and 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

Bistro Dalby

Type of cuisine: Bistro

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family.

Menu (PDF)

Lunch

12:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,004 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,054 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

disappointed

Customer review rating 4.4/5

Sia Families - 01/04/2020 Confirmed reviews ALL

understanding the COVID-19 impact if you have rooms for booking you are to ensure they are maintained to prevent people being infected. I have emailed and sent photos and yet to hear back. How can one return as I have been ignored

Customer review rating 4.4/5

Graham R. Business - 01/04/2020 Confirmed reviews ALL

The reception was unmanned when I arrived. I waited 20 minutes before I was engaged. I was told the Covid 19 situatin had resulted in lower staffing numbers. I arrived in my room which was clean and tidy, however the TV remote did not work. Staff tried to fix the remote. I was eventually moved to the room next door. The remote worked hover the toilet and shower were both dirty.

A good stay in difficult circumstances

Customer review rating 4.4/5

Philip Couples - 30/03/2020 Confirmed reviews ALL

At the start of the corona virus restrictions, they were responsive and responsible, and took good care of us.

Dear Philip P., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Relaxing

Customer review rating 4.4/5

Karen Couples - 30/03/2020 Confirmed reviews ALL

Convenient, perfect weekend away

Dear Karen S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these current difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great location!

Customer review rating 4.4/5

Janine Couples - 29/03/2020 Confirmed reviews ALL

Our stay was as good as it could be in the current virus crisis. The staff were extremely pleasant and helpful. I would certainly stay again.

Dear Janine M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during the difficult times we are currently in. I also have to apologies in regards to the room not being serviced, We are only serving all our hotel rooms on the third day due to the COVID-19 Virus. My Front Desk team should have told you on check in and handed you an information sheet as well were all our services are listed. I will speak to my team and stress the fact that we need to provide ll the information to our guest's on check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Well located

Customer review rating 4.4/5

Margaret M. Families - 29/03/2020 Confirmed reviews ALL

Fine except no one serviced our room during our 2 night stay

Dear Margaret M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during the difficult times we are currently in. I also have to apologies in regards to the room not being serviced, You are right we are only serving all our hotel rooms on the third day due to the COVID-19 Virus. My Front Desk team should have told you on check in and handed you an information sheet as well were all our services are listed. I will speak to my team and stress the fact that we need to provide ll the information to our guest's on check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good location

Customer review rating 4.4/5

Anonymous Families - 27/03/2020 Confirmed reviews ALL

All staff were respectful and helpful

Dear Harley B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Quiet and comfortable

Customer review rating 4.4/5

Roger A. L. M. Couples - 27/03/2020 Confirmed reviews ALL

We recently had a short stay at the Novotel Newcastle Beach and although there were the concerns of the COVID VIRUS the staff were all very pleasant and helpful ( supplying masks if needed ) and our meals were still first class and rooms kept spotless.

Dear Roger M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great location; enjoyable stay

Customer review rating 4.4/5

Bruce C. Couples - 26/03/2020 Confirmed reviews ALL

As a regular ACCOR 'STAYER' we thought this Hotel is in a great location, staff are very friendly and room was so clean.

Dear Bruce C., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great staff

Customer review rating 4.4/5

Gerard Business - 25/03/2020 Confirmed reviews ALL

Really helpful staff.

Dear Gerard A., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Short stopover

Customer review rating 4.4/5

Rod H. Couples - 23/03/2020 Confirmed reviews ALL

The motel was excellent in a great position adjacent to beach. The room was great, bed comfy, pillows ggood a huge modern shower, good size tv with foxtel. The bistro area provide a really nice dinner & brilliant brekky.

Dear Rodney H., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Ashley and our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Relaxing

Customer review rating 4.4/5

Deb C. Couples - 23/03/2020 Confirmed reviews ALL

Service was excellent- booking in was quick and organised. Room and view were great. Rain brought us back to the restaurant which was such a good experience. The food was tasty and with great variety.

Dear Deborah C., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially in the current situation we are currently in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good hotel with excellent staff

Customer review rating 4.4/5

Rob Business - 22/03/2020 Confirmed reviews ALL

The room and location was good, the staff was excellent, but I did feel it was a little too expensive.

Dear Robert G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and constructive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Everything was well-organised staff were excellent

Customer review rating 4.4/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

From reception to the standard of the room to dinner at night it was all of a high-quality. We were extremely satisfied

Dear Philip W., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great stay - lovely rooms and great customer service

Customer review rating 4.4/5

Gary Business - 16/03/2020 Confirmed reviews ALL

Really nice reception staff who checked us in quickly and explained how the wifi worked, breakfast times etc. Rooms were spacious, clean and comfortable. We had a business meeting the next day and it was absolutely fine for us to leave belongings behind reception for most of the day too. Location is nice for either a walk into town or along the beach.

Dear Gary H., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

We were treated very special.

Customer review rating 4.4/5

Beth Couples - 16/03/2020 Confirmed reviews ALL

I had a call from a member of staff just the day before to ask if I had any requests. Upon that I mentioned it was our Ruby Wedding Anniversary. I have been a Accor member the past 5 years. Upon an attached arrival we had been upgraded to harbor view and had a bottle of bubbly with a Happy Anniversary balloon attached. Thankyou for making our stay so memorable. Ps. Our dinner at Dalby was lovely and the food beautifully cooked.

Dear Beth M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Always good service

Customer review rating 4.4/5

Edward S. Solo - 15/03/2020 Confirmed reviews ALL

Streamlined and efficient

Dear Edward S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Darcy and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Good stay

Customer review rating 4.4/5

K Business - 14/03/2020 Confirmed reviews ALL

Pleasant, great staff.

Dear Kyle P., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Jessie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good Staff

Customer review rating 4.4/5

Jenny Couples - 12/03/2020 Confirmed reviews ALL

Second time staying at this hotel. Wasn't overly impressed with reception area, considered too many distractions. As the soccer team was in town, the front desk was covered in fake grass, stuck on soccer balls etc, as I am sure this was great for the soccer teams a little tacky for my taste. Shelves of unimpressive sales items. Being a visitor, nothing available for town attractions. No information in room, no pens, no writing paper. Must say reception staff, very friendly and efficient. Paid for upgrade, which was average. We were advised the main st being Hunter would be interesting. It was terrible, quiet, homeless people sitting outside shops, graffiti on walls. Was just hoping for a better experience as I know the street situation is out of your control. We were very lucky we had a friend who had opened a restaurant in the area, so that was a lovely experience catching up with him. Would I come to Newcastle again, probably not.

Dear Janette F., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have passed on all your feedback to upper management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah El-Ghozze Front Office Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Clean Good facilities Close to waterfront and light rail Conference facilities - good set up, roomy, variety of food

Dear Rosina G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager
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