Pullman Bunker Bay Resort Margaret River Region Hotel 5 stars

We have just enjoyed our second trip at Bunker Bay and as usual it is the staff who make the difference. Although many are starting their career in hospitality, the friendliness, helpfulness and positive ethos of the hotel was appreciated. The room was spotlessly clean and comprehensively equipped. Some small points for attention are gaps in the sliding door in the upper dining room which allow a considerable draught on a winters night and some shortcomings in the management of the evening reastaurant. We had to wait over an hour for our table despite reporting on time. Also some of the dishes need additional zest in the flavour particularly the Fish Tacos which would have benefitted from a sharp fruity contrast. However overall we had a lovely time and look forward to our return.

We enjoyed out stay at the resort. The room and amenities were good and the staff were pleasant and helpful, although at times the restaurant and housekeeping staff were struggling to keep up.

We visit Bunker Bay ona regular basis and is always a lovely relaxing time. Service is always good and happy with our stay.

While we understand that COVID restrictions have impacted the way you need to do business, the staff are still welcoming, friendly and helpful in their dealings with the guests. The towels were changed more frequently that we wanted, keeping them on the rungs like we were asked, but they were still changed anyway. Also, during the 5 nights stay, the housekeepers only came 3 times - not a problem for cleaning as we did most of that ourselves, but stocking up of dish washing and washing machine powder for a family of 4 was important.

Not the first time we have been but we go to relax and it always works. Beautiful spot.

Stayed 2 nights, enjoyed our room, great location, restaurant had great service and good food.

Very clean villas tv,s a bit of a challenge but overall really enjoyable

Perfect

Large self contained rooms

We found the the overall stay was really nice. We stayed for our anniversary, and the cute cards, and complimentary sparkling in our room on arrival were awesome and very appreciated. Although for the price, i was expecting slightly nicer rooms. i feel they are getting a little dated. Also, the bath was wasted in the area of the lake room we had, as the view was the aircon and a wall. Should be overlooking the lake! It was also a nice idea to have a 'spa' bath, but the use of it wasnt suitable for the sie of the bath/strength of the jets! The staff were all lovely and friendly, but organisation/communication seemed to be lacking. Our booking for dinner was an hour and 15 later than what was actually booked (luckily we rang to confirm). we were also charged double for the dinner on check out, again, lucky i checked before we paid.

We had a great 3 night stay. Personable touches including congratulations card for our anniversary we’re very appreciated. Breakfast was fantastic with a large variety of options and great coffee.

The staff are so well trained and I felt safe with all the Covid precautions taken. The service in the restaurant was excellent. The food was amazing and we enjoyed the cocktails. Loved the walks and heated pool. We will be back!

Pleasant mid week stay and great breakfast

Won't be staying again. For what you pay and what you get is very disappointing. Rooms are only serviced every second day, and I had to ring twice to get that done because they forgot. Looks like they swept the floor and changed the sheets. Thats it. I watched wait staff spray a table with chemicals at the restaurant, with the clean plates and cutlery still on it. Staff are friendly and smile, but don't look like they know what they're doing.

We loved the stay and will be back. Only small issue we had which I have advised on checkout was that there was sand under the doona. Also I had advised reception to ensure my accor number was added, if not my email is su… Many thanks