Pullman Bunker Bay Resort Margaret River Region Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 14,819 reviews

ALLSAFE approved hotel

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Pullman Bunker Bay Resort Margaret River Region
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+ 24 Services

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road
off Cape Naturaliste Road
6281 naturaliste
australia

Fax: (+61)8/97569103

Check-in from 15h00

Check out up to 11h00

  • SOUTH WEST COACHES:  DUNSBOROUGH PERTH-DUNSBOROUGH

  • By plane

    PERTH At 264km / 164 miles

GPS:-33.544855, 115.033599

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Your meetings and events

Offering 5-star conference facilities in the heart of the Margaret River region, Pullman Bunker Bay Resort Margaret River is a conference centre like no other. Featuring spectacular views, modern event spaces and more than 700sqm of function space, this impressive hotel provides unique event opportunities that are truly unforgettable. Elegantly appointed and beautifully functional, event spaces can be arranged in a variety of layouts, to suit everything from banquets and boardroom meetings, to cocktail parties and seminars. Accommodating up to 400 guests, the hotel's six function rooms feature broadband and Wi-Fi access and a range of modern conferencing equipment. Partner packages, and pre and post-function tours and entertainment can also be arranged.

Room descriptions and layouts

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • Podium

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Luxuriously appointed and beautifully spacious, guest rooms at Pullman Bunker Bay Resort Margaret River offer everything needed for a relaxing, peaceful stay. Guests staying at this extraordinary hotel can choose from a range of accommodation options, wit h studio, one and two bedroom bungalow-style villas available. Each villa features lake or garden views, an outdoor courtyard or deck, boardwalk access to the beach, a kitchen or kitchenette, a flat screen TV and DVD player, and an iPod docking station.

Our guest reviews for
Pullman Bunker Bay Resort Margaret River Region

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

14,819 reviews

TripAdvisor Rating 4.0/5

2,452 reviews

Another wonderful stay at Bunker Bay

Customer review rating 5.0/5

Kerry M. Couples - 28/11/2021 Confirmed reviews ALL

Fantastic staff, extremely friendly, professional and attentive along with a lovely eco style resort in a brilliant location …….. who could ask for better.

Tourism training visit

Customer review rating 3.0/5

Gordon Friends - 28/11/2021 Confirmed reviews ALL

Once again disappointed with the quality facilities and performance of most staff

Lovely stay

Customer review rating 5.0/5

Sam K. Couples - 28/11/2021 Confirmed reviews ALL

Beautiful location, amazing beach, great staff, we were completely relaxed and had a wonderful time.

the best location

Customer review rating 5.0/5

Anonymous Friends - 27/11/2021 Confirmed reviews ALL

we were there for the wedding of Aron and Jo amazing facilities and a great location we would love to visit again on our own

Dear Matt A., We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager

Stay with anticipation !

Customer review rating 4.0/5

Roy R. Couples - 26/11/2021 Confirmed reviews ALL

We have stayed at the Resort a number of times and overall very much enjoy the experience. I thought this time a couple of " negatives " emerged. We always have dinner in the main restaurant but on trying to book we were advised the restaurant was fully booked for another function/ group for all the nights ( 3 ) we were staying. We managed to problem solve this by ordering room service but it shouldn't be the case. This identified a related issue. We used the phone link of " 6 " to order the meals but after 25 minutes of no success gave up. I went to the restaurant to order in person and the staff advised it was likely no one would answer that connection because no one was available. Each night we then ordered the room service by visiting the restaurant. A second glitch we thought was on checking out. We are Accor Plus members and even though the resort has this recorded, we had to ask the reception to amend the account because no discount of food was applied. I would have assumed this to be an automatic accounting process. We understand the resort is finding it challenging to gain staff at present.......very typical in the hospitality area.........and the existing staff are doing a wonderful job but the staff shortages are evident. Regards Roy R.

Dear Roy, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems raised with our villa catering ordering process and applying the appropriate Accor Plus discounts to prevent future occurrence. Roy we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Great venue on all fronts

Customer review rating 4.5/5

Trevor N. Business - 26/11/2021 Confirmed reviews ALL

Excellent Seminar venue and location.

Dear Trevor, We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager

Perfect location

Customer review rating 3.5/5

Anonymous Couples - 26/11/2021 Confirmed reviews ALL

Arrived to an argumentative reception worker who insisted breakfast was not included even though is was included in the package paid for. The package was booked via SIghtSeeingPass so I don’t know where the problem originated. The apartment was neat, getting a little tired in appearance-most noteable in the bathroom where grout was mouldy in areas. Location, landscaping and pool was lovely.

Dear Jeannie, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem raised at check in to prevent future occurrence. Jeannie we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Ideal location and amenities

Customer review rating 4.5/5

Coril B. Couples - 26/11/2021 Confirmed reviews ALL

Very pleasant and relaxing, with the added bonus of having the beautiful beach so close.

Dear Coril, We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager

It had its moments

Customer review rating 3.0/5

Steph Families - 24/11/2021 Confirmed reviews ALL

I’ve stayed with you guys previously the first time amazing, this time was not up to par. The reception service wasn’t great, the in room dining was below standards we waited 2 hours for one bowl of chips for the kids and 1.5 hours for two desserts the night before

Dear Jessica, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems raised to prevent future occurrence. Jessica, we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Beautiful scenery, restaurant is atrocious

Customer review rating 3.0/5

Chad O. Families - 24/11/2021 Confirmed reviews ALL

Overall the resort isn’t bad- rooms clean but tired - pool amazing - the restaurant is absolutely terrible- we ordered room service the first night due to the restaurant being fully book- the food was poorly cooked/cold/very bad- the next day we ordered room service lunch due to the weather and hoping a better experience but again quite poor and again a very high price to pay- breakfast buffet was ok - really hard if the food isn’t up to scratch as there isn’t much around- we understand the difficulties getting staff but maybe offer less of a menu and cook it better or better ingredients I don’t know?

Great spot

Customer review rating 4.5/5

Anonymous Couples - 23/11/2021 Confirmed reviews ALL

Just love staying here very enjoyable

Dear Caroline, We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager
Customer review rating 3.0/5

Alex Couples - 23/11/2021 Confirmed reviews ALL

Rooms require some cleaning, dishwasher didn’t work, spider webs throughout, dust under the couch. Breakfast was disappointing. Kitchen very slow to replenish the buffet and waiting staff seems to be very confused and often forgetting orders.

Dear Alex, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas of concern with the cleanliness of our villas and breakfast service to prevent future occurrence. Alex we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Great location

Customer review rating 4.0/5

Jackie Couples - 23/11/2021 Confirmed reviews ALL

A wonderful part of the world. Really enjoyed our accommodation. Plenty of space & very comfortable bed.

Dear Jacqueline, Thank you for taking the time to tell us about your experience at the Pullman Bunker Bay Resort Margaret River Region. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Run down

Customer review rating 3.5/5

Richard Business - 22/11/2021 Confirmed reviews ALL

Little disappointed, spent of $2000 for 2 nights, found the bedroom TV and PowerPoint did not work, did not have a tv remote, shower head was loose on the wall, sink tap had to be turned about 20 times to get the water to flow out properly, entry was full of sand, leaves, and dirt. Could not get a dinner booking on either night.

Dear Richard, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems raised to prevent future occurrence especially with our maintenance and cleanliness issues. Richard, we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

Good stay

Customer review rating 3.0/5

Kelly H. Couples - 22/11/2021 Confirmed reviews ALL

It was a very nice stay with accommodating staff. It was disappointing that the hotel restaurant was fully booked on the Sunday night and no tables are reserved for hotel guests to not even have a quick bite to eat.

Dear Tom , Thank you for taking the time to tell us about your experience at the Pullman Bunker Bay Resort Margaret River Region. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager
Customer review rating 1.0/5

Hugo Families - 22/11/2021 Confirmed reviews ALL

Amazingly, beautiful resort. However the service is prob one of the top of my list of worse service resort/hotel ever. Could give a whole list however too long and no benefit for me.. Would go back but not for the money I paid and especially wasn't my first time.. And I'm someone that gives everyone a chance

Dear Hugo, Thank you for taking the time to tell us about your experience at the Pullman Bunker Bay Resort Margaret River Region. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, I am truly very sorry for all the inconveniences caused to you and as a gesture of goodwill and an effort to redeem ourselves I would like to invite you back to the resort for a two night stay including breakfast, so that we have an opportunity to better serve you. I would be most pleased to assist with the booking process should you wish to return, so please do reach out to me directly if I can assist. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leighton Yates General Manager

unacceptable experience

TripAdvisor rating 2.0/5

tswgssdull 20/11/2021 TripAdvisor review

Foods were terrible ,the restaurant was fully booking ,so the manager asked we can order the foods and send them to our rooms ,when the foods came in ,it made a wrong dish also the steak and the chicken are super hard ,just like a rock ,and the drink was wrong as well. Then we made a complaint ,and the manager came in and checked ,he said that is not acceptable too ,he promised us will waive our bill and make a new one and put us order on the first ,unfortunately ,we still wait one and half hour ,and the food still over cooked.Finally we just throw them to the bin. When we check out on the last day , the front desk still charge us the food bill ,then I told her the story again, after that ,she was asking me three time to confirm "Is the manager said waive for the whole bill and all the foods were bad??" I would say this is uncomfortable feeling. On the second day when we back to our room ,my friend found out someone used her NEW face cream and put the finger inside the cream ,and also her travel bag was opened.Then we made a complaint asap ,they said will call back to us on next day ,however ,nobody call back on the next day.We told the story to the front desk when we check out ,the lady also promised us will give us an answer at the next day ,and we still got no answer till now ,it 's been four days already. I won't recommend people come to visit for this price of room with terrible food and unsafely stay ,and all the promise just a lie.

A sad, slow decline

TripAdvisor rating 3.0/5

family482021 17/11/2021 TripAdvisor review

Having visited many times previously and with COVID restricting our choices we opted for Pullman Bunker Bay as a triple birthday celebration trip. Firstly.... WOW post COVID they bumped the price to $800 per night......never worth it even at the height of its appeal but the sad slow decline of the resort with broken furniture and the once excellent breakfast now nothing more than a mediocre buffet never worth the cost. However, Bunker Bay itself is a truly spectacular location and this is how the resort generates interest. As an ACCOR Gold member for many years, I know how good ACCOR can be outside of Australia and recently they have been flooding my inbox with updates on their cleanliness and extra precautions. On arrival our villa was sealed with a cleanliness tab but on opening the door it was immediately apparent the place was not clean. Their was food on the floor, pubic hair in the bathroom, slinks not cleaned....$800 per night remember and FULLY BOOKED so no chance of an alternate room. I asked for an antipasto upgrade, which was confirmed by email. No sign of it on arrival. When asking reception they stated they had no knowledge of this despite the email from reception to me and a confirmation number. On check out my total bill was some $80 that it should have been with no explanation, no detailed invoice. Added to this, as a member you receive discount on your restaurant bills....however, due to functions every night, the restaurant was a third of its normal size and we were unable to book a table for the entire stay which meant traveling in to Dunsborough each day. I am posting this as despite asking for feedback, which I have provided with 16 photos of the villa and a screenshot of my original cost ACCOR have not even bothered to reply. The truth is, this was once a lovely resort at a beautiful location but the steady decline means they are trading solely on their location and coupled with the price hike and lack of interest in feedback from long time clients / members means this place is done.

A top notch and very relaxing stay

TripAdvisor rating 5.0/5

HawkEyePerth 22/10/2021 TripAdvisor review

I didn't want to return to Perth after enjoying a short break at Pullman Bunker Bay Resort! We chose a one-bedroom lake view villa for two nights, all very well appointed, quiet and comfortable, with plenty of birdlife on the lake during the day, accompanied by a cacophony of frog sounds during the nocturnal hours, and the stunning Bunker Bay Beach only a short stroll away. We dined at the Other Side of the Moon on-site restaurant for breakfast (twice) - a fantastic buffet with ample choice and all very fresh, and for dinner (once) - a la carte and very good. The service from all staff was friendly and efficient. Would happily stay there again.

Worthwhile

TripAdvisor rating 4.0/5

Ken J 20/10/2021 TripAdvisor review

We enjoyed our stay here as the facilities are very good and it is an excellent location for exploring the region. Great staff and the food is very good and reasonably priced. Love the breakfast choices and range.

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