The Sebel Cairns Harbour Lights 4.5 stars

Customer review rating 4.4/5 1,945 reviews

The Sebel Cairns Harbour Lights
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+ 20 Services

Hotel extras

  • Outdoor pool, gym, sauna and meeting space overlooking the harbour

  • Next door to Cairns Reef Fleet Terminal for all boat departures to the Great Barrier Reef

  • Walking distance to Convention centre and city centre

  • An eclectic mix of restaurants on the Pier within walking distance from the hotel

  • Free internet, cable TV, limited Foxtel Channels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Cairns Harbour Lights

1 Marlin Parade
4870
cairns
australia

Tel: +61740570800

Fax: (+61)7/40570899

Contact email

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :  LAKE STREET

  • By plane

    CAIRNS INTL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2.2km / 1.37 miles

GPS :-16.922424, 145.780256

Your meetings and events

Featuring a beautiful Cairns harbourside location and superb apartment-style accommodation, Cairns Harbour Lights is the ideal choice of venue for business travel and meetings in Cairns. This impressive Cairns hotel features excellent event space, perfectfor small meetings, seminars and events, offering a range of conference equipment, including a whiteboard, flipchart, video equipment, data projector & screen and WIFI access. Accommodating up to 60 delegates, the hotel's Catalina Room can be separatedto create two function spaces - one for meetings and the other for video presentations, breaks and lunches - or combined to create one large, integrated event space. Fully flexible, the Catalina Room can be arranged in a variety of layout configurations.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and one, two and three bedro om apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

Studio Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Studio Hotel Room Harbour View

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Iron
Rooms

Our guest reviews for
The Sebel Cairns Harbour Lights

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,945 reviews

tripadvisor

TripAdvisor Rating 4.0/5

951 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Anonymous Families - 02/04/2020 Confirmed reviews ALL

We did have a couple of issues with the first room we were put in but your staff were fantastic and could not have been more hopeful.

Dear Donna, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am sorry to hear that you had some problems with your room, but am so pleased that the team were able to assist you. I will be sure to share this with them, as I am know that they will appreciate your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Best Sleep

Customer review rating 4.4/5

Karen H. Business - 01/04/2020 Confirmed reviews ALL

After travelling for 8 days and in a different location each night, staying here was the best night. I had a great nights sleep in an extremely comfortable bed. Even though the restaurant was not open for dinner, they provided a takeaway Steak and Vegetables that was awesome. Staff are friendly and helpful and I love staying here when in Cairns

Dear Karen We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. Thank you for your lovely review, I am so pleased you enjoyed your stay with us and found it to be comfortable after what sounds like a very busy 8 days. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Fantastic Staff

Customer review rating 4.4/5

Cody F. Solo - 31/03/2020 Confirmed reviews ALL

The rooms were amazing but what stood out for me was the staff. Absolutely incredible service even with all the COVID-19 craziness.

Dear Cody, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay and I will be sure to share your feedback with (you were close) Hannah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great stay

Customer review rating 4.4/5

Carly Couples - 24/03/2020 Confirmed reviews ALL

My partner and I stayed here for 5 nights, we had a one bedroom apartment. The apartment was big and spacious and very clean. We had a wonderful view of the water. Location for us was perfect as everything we needed was in walking distance. We will definitely be staying here again when we return

Dear Carly, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. We look forward to welcoming you back for your next stay! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location and room

Customer review rating 4.4/5

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

Unfortunately we were forced to change our 5 night stay into a 2 night stay because of flight restrictions being imposed because of Covid-19. Your manager ( Susan ) was very helpful to allow us to change our plans due to this unforeseen situation. This was greatly appreciated thank you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased we were able to assist you with your changed plans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Nice location

Customer review rating 4.4/5

Scott Business - 21/03/2020 Confirmed reviews ALL

Welcomed pleasantly by staff, room very comfortable

Dear Scott, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay with us, and found your room to be comfortable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 4.4/5

Bernadette B. Couples - 20/03/2020 Confirmed reviews ALL

Great location, friendly staff, clean and comfortable apartment with great views.

Dear Bernadette, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. Thank you for your lovely review, I am delighted that you enjoyed your stay with us and found the team lovely and enjoyed our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Excellant position, my first stay and i am looking forward to staying every visit to Cairns.

Customer review rating 4.4/5

Anthony S. Business - 16/03/2020 Confirmed reviews ALL

Staff very friendly and more than helpful as I lost a room key, but it was not an issue with the staff at reception. I come to Cairns once a month for a week and will be booking every time I come. I am also intending to stay with my partner when ever we visit Cairns.

Dear Anthony, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. Thank you for your kind words, I am so pleased you enjoyed your stay, and look forward to welcoming you back! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Air noisy and no tables in room

Customer review rating 4.4/5

Gordon Business - 16/03/2020 Confirmed reviews ALL

He air every time it kicked in was so noisy and barely got sleep . No side table or desk to do work and put keys on .

Dear Mr B., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sleep is the number one promise that we should provide to our guests when they stay in our hotel. I am sorry that this was not the case for your stay. I have organised for your accommodation to be refunded today. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Breath of fresh air for the soul

TripAdvisor rating 4.0/5

699ash Business - 14/03/2020 TripAdvisor review

I was fortunate enough to have the room overlooking the mariner and inlet. Breakky on the balcony was like what you see in the tourist ads. The facilities were very good. The hotel is unusually arranged in its entirety which is quite interesting to those of us used to a formulated experience. It is well located to everything including the boardwalk (restaurants) and pier. It was possibly the best hotel I've ever stayed in and I travel a fair bit.

Dear 699ash, Thank you so much for your lovely review, I am delighted you enjoyed your visit and found it to be a breath of fresh air for the sole. I do hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager

Disappointed

Customer review rating 4.4/5

Lance S. Business - 12/03/2020 Confirmed reviews ALL

I have stayed at Cairns Harbour Lifhts a number of times over the last 10 years. The room we were in was very tired and needs a refurb. Leaky tap in the bathroom. Carpet old and musty. Unfortunately I don’t think I’ll stay again.

Dear Mr S., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry to hear that you were dissapointed with your room. I will be absolutely sharing your feedback with my team. If you do choose to stay again, please do contact myself directly to ensure that I can look after you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

GREAT VALUE

TripAdvisor rating 4.0/5

collin_janes Business - 12/03/2020 TripAdvisor review

great service and beautiful location close to bars and restaurants , rooms are clean and well set up with all the utensils and electrical items needed including dishwasher and dryer and washing machine

Dear collin_janes, Thank you for taking the time to review your stay with us. I am so pleased that you enjoyed your time with us, including our proximity to the restaurants and bars. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Well located

Customer review rating 4.4/5

Suzanne S. Solo - 09/03/2020 Confirmed reviews ALL

Bitten in bed by some sort of bug

Dear Ms S., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry to hear that you were bitten by a bug, I will absolutely investigate this with my team. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Functional

Customer review rating 4.4/5

Phillip S. Business - 08/03/2020 Confirmed reviews ALL

The hotel is minimalist and, consequently, lacks warmth and personality as a physical environment. In fairness, the gentleman at reception when checking in was polite and adequate in his interpersonal skills, whereas the young lady at check out the next morning was warm and friendly and left me with a very favourable impression. From a utilitarian point of view, the facilities in the room were excellent, with the exception of a comfortable lounge chair to sit in. The bed was excellent.

Dear Mr S., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Well located

Customer review rating 4.4/5

Kp Business - 08/03/2020 Confirmed reviews ALL

Quiet location. Fitness room was adequate. Having tiles on the floor and air conditioning in humid weather creates slippery surface. Would be useful for some information to be provided to people about this. I knew this would be an issue so put down mats so I wouldn't slip during the night if moving around in the dark, but could be a safety issue for older people or young children.

Dear KP, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I appreciate your feedback regarding the floor and will look into this with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

well located , great service

Customer review rating 4.4/5

David Business - 08/03/2020 Confirmed reviews ALL

Always well looked after. I do my business through the day and I retire to a great room. Always friendly and personalised service. Great restaurants around. Right on water

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. Thank you for continuing to choose to stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Just wonderful to be back

Customer review rating 4.4/5

Bernie A. Business - 06/03/2020 Confirmed reviews ALL

The team will are just like family

Dear Bernie, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. Thank you so much for your kind words, we love that you feel like we are family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…
Customer review rating 4.4/5

Trevor W. Business - 04/03/2020 Confirmed reviews ALL

Location, and staff assistance and attention to detail to assist the customer is outstanding.

Dear Trevor, Apologies for the delay in my reply. I am so pleased you enjoyed your stay. We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

great property

Customer review rating 4.4/5

Damian M. Couples - 03/03/2020 Confirmed reviews ALL

short but very comfortable stay right on the marina in Cairns

Dear Valued Guest, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay and our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Business

TripAdvisor rating 4.0/5

jennym212019 Business - 03/03/2020 TripAdvisor review

Once again Cairns Harbour Lights has not failed to meet all my needs for business and comfort. A shout out to the Reception Desk staff - always friendly and smiling. Happy to accommodate. Carparking is available - sometimes a bit difficult due to not many spaces, however if always booked ahead with your booking, staff ensure one is available to you. Easy access from the Airport, CBD and all major arterials, while still being a peaceful place to stay. Restaurants downstairs on the water are beautiful, and a great place to meet up with work colleagues and friends. Thanks again.

Dear jennym212019, Thank you for taking the time to review your stay with us at the Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay with us. Thank you for continuing to choose to return. I am so pleased you find the team to be friendly and smiling, I will be sure to share this with them. Thank you again and I hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager
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