Novotel Sydney Parramatta Hotel 4 stars

Customer review rating 4.1/5 8,016 reviews

ALLSAFE approved hotel

Novotel Sydney Parramatta
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+ 22 Services

Hotel extras

  • Newly renovated room, WiFi, LCD TV, rooms with park or river view

  • Modern Australian cuisine at 350 Restaurant & Lounge

  • Outdoor pool and spa, steam room, modern gymnasium

  • 11 flexible conference and event spaces

  • Close to Parramatta Free Shuttle Bus, 10-minute walk to train or ferries

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Leisure and activities
  • Pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 parramatta
australia

Tel: +61296304999

Fax: (+61)2/96300757

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 30.7km / 19.08 miles - Shuttle paying

  • By boat

    PARRAMATTA FERRY At 0.9km / 0.56 miles

  • By train

    PARRAMATTA At 1km / 0.62 miles

GPS :-33.810197, 151.00496

Your meetings and events

Home to one of the most extensive conference centres in Western Sydney, Novotel Sydney Parramatta features 11 exceptional event spaces over two dedicated floors, with the capacity to accommodate 5 to 550 delegates. From the intimate Boardroom to the expansive pillarless Lennox Ballroom, this impressive Sydney hotel has conference facilities to suit all types of events. Modern, stylish and well appointed, each event space opens out into the hotel's sunlit atrium, an attractive space that can also be used as a pre-function or breakout area. Guests can enjoy access to a wide range of modern conferencing facilities and state-of-the-art audio visual equipment, as well as dedicated high-speed Wi-Fi access that allows up to 600 people to connect on one password.

Room descriptions and layouts

11 

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Podium

  • Day light

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Featuring a spacious design and contemporary décor, guest rooms at Novotel Sydney Parramatta provide a peaceful and relaxing setting that's sure to offer a restful night's sleep. Guests looking for hotels in Sydney can choose from 194 modern guest rooms and suites, with Superior, Executive and Spa options available. Each room features an LCD TV with Foxtel and in-house movies, Wi-Fi access, a work desk, an ensuite with shower and bath, air conditioning, a minibar and tea and coffee making facilities.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Views: Pool side, Park view, River side, City View, Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Pillow Menu(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Views: Pool side, Park view, River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Pillow Menu(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Views: Park view, River side, City View, Panorama view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Pillow Menu(...)
Rooms

Our restaurants and bars

350 RESTAURANT AND LOUNGE

Type of cuisine: International

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

350 RESTAURANT & LOUNGE

Non contractual photo

350 Restaurant & Lounge offers a casual atmosphere to relax with a light snack and a drink. Awarded with One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award", enjoy beverages from boutique producers from Australia.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Sydney Parramatta

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,016 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,293 reviews

Comfortable and relaxing.

Customer review rating 5.0/5

Martin Families - 06/04/2021 Confirmed reviews ALL

Enjoyed the hospitality of the staff and the buffet breakfast.

Good stay

Customer review rating 3.5/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

Great staff, nice room, comfy bed, tired bathroom.

Business trip

Customer review rating 3.0/5

Anonymous Business - 06/04/2021 Confirmed reviews ALL

The room was good for a business trip. However, it was dusty. Seems that it was not used for a long time and never clean after that. Despite it was in the level 10, the noise from the road work on the main street could not be avoided. The room service was great and fast.

Long checkin time, room not available at check in time

Customer review rating 2.0/5

Karen L. Families - 06/04/2021 Confirmed reviews ALL

The stay at Novotel Parramatta was a little disappointing compared to stays at other Novotel locations. It was a 20 minute wait to check in to our room with just 2 customers in front of us. While we were allocated a room upon check in, others in our group did not get a room till after 2.30 which caused delays to other plans for the day. We were allocated to a room on the 1st floor on top of the loading bay and we can hear loud noise from trucks parking and people talking early in the morning. On the second day of our stay we did not had housekeeping, we had to call to get clean towels when returning to our room. Overall this was not the best stay we had.

Well located

Customer review rating 3.5/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

On arrival when at the reception it was very noisy. From the restaurant. The room was good except for the mould in the sink in the bathroom.

Convenient location

Customer review rating 3.5/5

Dani C. Families - 05/04/2021 Confirmed reviews ALL

Stayed with the family for 4 nights. Convenient location with all the shops nearby. Currently a lot of construction going on but still able to weave through. Clean rooms, comfy beds, lovely staff. The pool is not heated even on hot days it’s probably not that enjoyable. There are no porters to help with your luggage (this needs to change especially for people with young children and/or disabilities)

Staff were wonderful very efficient

Customer review rating 5.0/5

Lynette A. Solo - 05/04/2021 Confirmed reviews ALL

All the staff who served me from reception to bar staff were excellent they truely make your stay. Thankyou

Dear Lyn, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Room comfortable. Could have been cleaned better.

Customer review rating 3.5/5

Alison Families - 05/04/2021 Confirmed reviews ALL

The room configuration was excellent for 4 adults, however the underlay on the pull out lounge was stained and there were no sheets left in the room ready to make the bed up. Also, a human hair was left on the toilet roll holder and the glass in the bathroom had not been cleaned as a message appeared after the bathroom became steamy. So we were not thrilled with the cleanliness. Especially with Covid.

Great stay

Customer review rating 4.5/5

Leanne R. Couples - 04/04/2021 Confirmed reviews ALL

Good room good location

Dear Leanne, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Well located and pleasant stay

Customer review rating 4.5/5

Glinda Couples - 04/04/2021 Confirmed reviews ALL

Staff made our stay pleasant and the hotel is well located to shopping and restaurants.

Dear Gerlinda, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Great stay for an overnight work trip.

Customer review rating 5.0/5

Marty Business - 04/04/2021 Confirmed reviews ALL

Was pleasantly surprised to walk into the room and see how large it was. Friendly staff and a great hotel in Parramatta. The bed was the highlight - extremely comfortable.

Dear Martin, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Well located

Customer review rating 4.5/5

Marg Couples - 04/04/2021 Confirmed reviews ALL

We love our Accor membership and you are so well positioned to Riverside Theatre

Dear Margaret, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Great location

Customer review rating 5.0/5

Michelle W. Families - 04/04/2021 Confirmed reviews ALL

We stayed so I could take my mum to the football. Excellent location- quick check in and out

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Well located

Customer review rating 4.0/5

Anonymous Families - 04/04/2021 Confirmed reviews ALL

Well located. There for sport and look around parramatta.

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager
Customer review rating 5.0/5

Lenore Couples - 03/04/2021 Confirmed reviews ALL

Checking in staff welcoming Checking out staff extreamly friendly and offered suggestions for possible daily activities in the area

Dear Lenore, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Great stay

Customer review rating 4.5/5

Darren C. Business - 03/04/2021 Confirmed reviews ALL

Lovely room, great meal and service

Dear Darren, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Conveniently located & clean

Customer review rating 3.5/5

Claire W. Families - 02/04/2021 Confirmed reviews ALL

We stayed for one night due to having an appointment at the kids hospital the next morning. The room was nice and clean and quite comfortable and there was a bath for the kids as well as a small shower. The buffet breakfast was awesome. We had dinner in the restaurant and the food was great but the service wasn’t so good.

Great location and excellent service

TripAdvisor rating 4.0/5

DavidSheerin1962 Business - 29/03/2021 TripAdvisor review

Great location and access to sporting facilities at Homebush and Bankwest stadium. Excellent service provision by highly qualified staff with great food and wine. The hotel is clean and tidy and service is always available on request

Great stay

TripAdvisor rating 4.0/5

Pamnorm 14/03/2021 TripAdvisor review

This hotel is excellent right next to the beautiful Parramatta river. A great place to go for a relaxing walks. The hotel staff are very friendly and helpful. We received a room upgrade which was very nice. We had breakfast in the hotel dinning room which was excellent with very friendly staff. Hotel is a 10minute walk to Westfield shops

Dear Pamnorm, Thank you for taking the time to write a review on your recent stay with us. It is great to hear that our staff were friendly and helpful to you and that we were able to upgrade your room. We are happy you enjoyed your breakfast in our 350 Restaurant & Lounge, your kind comments will be passed onto our team. On behalf of the team at Novotel Sydney Parramatta, we look forward to welcoming you back to the hotel again soon. Kind regards, Ben Murphy General Manager

Novotel Parramatta

TripAdvisor rating 5.0/5

David W 13/03/2021 TripAdvisor review

An excellent Accor Hotel located in the heart of Parramatta. The staff from the GM down are excellent people to deal with. The restaurant is exceptional and well priced or if you want it is on Church Street which has plenty of other options despite the light rail works. it is a short walk to Bankwest stadium a ten dollar cab ride to Rosehill for Horse Racing and a ten minute walk to Parramatta Train station. The rooms are very clean and comfortable. We will be back.

Dear David W, Thank you for taking the time to write a review on your recent stay with us. It is great to hear that you felt welcome by the entire team here at Novotel Sydney Parramatta. We are happy that you enjoyed our central location and your meals at our 350 Restaurant & Lounge, your kind comments will be passed onto the team. On behalf of the team at Novotel Sydney Parramatta, we look forward to welcoming you back to the hotel again soon. Kind regards, Ben Murphy General Manager

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