Novotel Sydney Parramatta Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 8,468 reviews

ALLSAFE approved hotel

Information message

Novotel Sydney Parramatta
See on a map
+ 22 Services

Hotel extras

  • Newly renovated room, WiFi, LCD TV, rooms with park or river view

  • Modern Australian cuisine at 350 Restaurant & Lounge

  • Outdoor pool and spa, steam room, modern gymnasium

  • 11 flexible conference and event spaces

  • Close to Parramatta Free Shuttle Bus, 10-minute walk to train or ferries

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 parramatta

Fax: (+61)2/96300757

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 30.7km / 19.08 miles - Shuttle paying

  • By boat

    PARRAMATTA FERRY At 0.9km / 0.56 miles

  • By train

    PARRAMATTA At 1km / 0.62 miles

GPS:-33.810197, 151.00496

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Your meetings and events

Home to one of the most extensive conference centres in Western Sydney, Novotel Sydney Parramatta features 11 exceptional event spaces over two dedicated floors, with the capacity to accommodate 5 to 550 delegates. From the intimate Boardroom to the expansive pillarless Lennox Ballroom, this impressive Sydney hotel has conference facilities to suit all types of events. Modern, stylish and well appointed, each event space opens out into the hotel's sunlit atrium, an attractive space that can also be used as a pre-function or breakout area. Guests can enjoy access to a wide range of modern conferencing facilities and state-of-the-art audio visual equipment, as well as dedicated high-speed Wi-Fi access that allows up to 600 people to connect on one password.

Room descriptions and layouts


meeting rooms

From 1 to 550 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Podium

  • Day light

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Featuring a spacious design and contemporary décor, guest rooms at Novotel Sydney Parramatta provide a peaceful and relaxing setting that's sure to offer a restful night's sleep. Guests looking for hotels in Sydney can choose from 194 modern guest rooms and suites, with Superior, Executive and Spa options available. Each room features an LCD TV with Foxtel and in-house movies, Wi-Fi access, a work desk, an ensuite with shower and bath, air conditioning, a minibar and tea and coffee making facilities.

Our guest reviews for
Novotel Sydney Parramatta

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,468 reviews

TripAdvisor Rating 3.5/5

1,307 reviews

Well presented and clean

Customer review rating 3.0/5

Anonymous Solo - 02/12/2021 Confirmed reviews ALL

The hotel was good value and was exceptionally clean and tidy.

very comfortable stay

Customer review rating 4.5/5

John P. Couples - 01/12/2021 Confirmed reviews ALL

The staff were helpful and very courteous.The room was clean and very comfortable.The only bad thing was outside noise of the garbage trucks and the construction of the light rail early in the morning.

Disappointed with my last two stays at the hotel and considering changing in the future

Customer review rating 2.0/5

Mark C. Business - 01/12/2021 Confirmed reviews ALL

Poor. Room Service function on the TV was not working and then the room phone was not working. HAd to dial in as an outside call to be able to order dinner. No mini bar items. Dinner service took close to 50 minutes rather than the quoted 20 minutes

No thanks Novotel

Customer review rating 2.0/5

Raiha Couples - 30/11/2021 Confirmed reviews ALL

The location for perfect for the occasion we attended. For the money we paid, the room was small but was comfortable as we only stayed the one night. When we checked out, we had to pay $25 for parking - no free parking for guests.

Great Stay

Customer review rating 4.5/5

Ki Couples - 30/11/2021 Confirmed reviews ALL

Beautiful clean and well appointed room. Excellent service from Reception. Delicious meals and excellent service in the Restaurant.

Customer review rating 3.0/5

Daniel Solo - 30/11/2021 Confirmed reviews ALL

Bathrooms need upgrading and breakfast below average

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maauga Brown Front Office Supervisor

Just the spot

Customer review rating 4.0/5

Alana B. Couples - 30/11/2021 Confirmed reviews ALL

Always enjoy our stay at the Novotel, just a few spoilers, dripping shower which was also placed extremely low, air conditioners noisy, reception staff very professional however check in and out very slow due to only one person at the desk also needing to address the phone.

Excellent staff, fresh and clean rooms

Customer review rating 4.5/5

Mark Business - 30/11/2021 Confirmed reviews ALL

Enjoyed my stay and felt very welcome!

well located, excellent stay

Customer review rating 5.0/5

Michael N. Couples - 29/11/2021 Confirmed reviews ALL

Extremely attentive staff who were able to provide a wheelchair and a chair in the shower to alleviate my disability. Check in and checkout were handled very efficiently and pleasantly. My wife and I initially found the pillows too thick, and thinner ones were provided almost immediately. The room was clean, the bed comfortable and we were very happy with the furnishings. We had breakfast in the restaurant on the last day that we were there, and I have to say that I was a little disappointed as the food was only just warm. Perhaps the bain maries could be set at a higher temperature? Another minor comment is that the tomatoes could be greatly enhance with a sprinkling of oregano on them to add piquancy.


Customer review rating 4.0/5

Eddie F. Business - 29/11/2021 Confirmed reviews ALL

Great location staff very good

Well located, good stay

Customer review rating 4.5/5

Mishelle Families - 29/11/2021 Confirmed reviews ALL

Staff were exceptional and very friendly. Close to Parramatta eateries. Room was clean, tidy and enough for what we needed. The only downfall currently is the team works out front which created unwanted noise and confusion with getting in and out for car parking, but overall a good stay.

Well located,close to all major areas

Customer review rating 3.5/5

Susan Families - 28/11/2021 Confirmed reviews ALL

Located in a great place with ample parking at a cost which you expect in the city. The bar closed at 9pm on a Saturday night which was frustrating as we had been to a local soccer game and wanted to have a drink when we got back but the bar was closed and no room service was available when we asked. Room tidy although showers need attention.

Good stay

Customer review rating 4.0/5

Anonymous Families - 28/11/2021 Confirmed reviews ALL

It was a comfortable stay however I was told I could eat at the restaurant that night for dinner without reservations. When I got to the restaurant, I was told it was booked out and I should have made a reservation? So I had to order room service for myself and two children. There were no childrens options on the room service menu and it was very expensive.


Customer review rating 3.0/5

Mark Business - 26/11/2021 Confirmed reviews ALL

Okay room, good breakfast, unimpressive location and a $25.00 a night car park charge

Short Stay

TripAdvisor rating 4.0/5

Gordon H 26/11/2021 TripAdvisor review

As usual restaurant meals were excellent. Disappointed that only one chair in room, staff did offer to change. Room air conditioning very loud which impacted sleep. All staff friendly at all times. Good to see Church street almost back.

Customer review rating 5.0/5

Anonymous Families - 24/11/2021 Confirmed reviews ALL

The service and room is perfectly fine that i want to surprise my husband for his birthday to stay there

Well located

Customer review rating 3.5/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Good experience. Service great. Rooms need refurbishing

Great stay

Customer review rating 5.0/5

Roslyn Couples - 24/11/2021 Confirmed reviews ALL

The room was lovely. Two bathrooms both with baths. We had dinner and breakfast in the restaurant and both meals were delicious and very well priced.

good stay

Customer review rating 5.0/5

Stephen J. Couples - 24/11/2021 Confirmed reviews ALL

Everything was good

Welcome hotel

Customer review rating 5.0/5

Guy M. Couples - 24/11/2021 Confirmed reviews ALL

Very friendly Staff , Excellent Breakfast Thanks for all.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby