Pullman Melbourne Albert Park

Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 3.9/5 303 reviews

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Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

  • By plane

    MELBOURNE INTL At 29km / 18 miles

  • By train

    PRAHRAN STATION At 1km / 0 miles

GPS:-37.84978, 144.978662

Congress centre

  • MELBOURNE CBD 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Limited opening hours & dining options may apply due to Covid-19.

Your meetings and events

With more than 2,600m2 of flexible function space, 32 adaptable venues and room for up to 1,600 guests, the Pullman Melbourne Albert Park Conference & Events Centre is Melbourne's meeting hub. A team of experienced in-house planners will unlock the potential of your event with customised seating configurations, decor and the best in AV technology. The events team are experts in organising all types of events, from intimate seminars to large gala dinners, wedding receptions and tradeshows. The Grand Ballroom impresses with over a 1,700 pillarless square metres of conference and event space. Exceptional features include 6.2m high floor to ceiling views over Albert Park Lake, operable walls for flexible room configuration and state-of-the-art lighting

Room descriptions and layouts

29 

meeting rooms

From 1 to 1,404 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Elegantly appointed and beautifully spacious, guest rooms at Pullman Melbourne Albert Park offer a variety of bedding configurations suitable for both business and leisure travellers. Guests staying at this stylish Melbourne hotel can choose from a range of accommodation styles, many with views over the lake, with Family, Deluxe and Executive options available. Rooms feature dual head rainfall showers, luxury bathroom amenities, a work desk, and an LCD TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  303 reviews

TripAdvisor Rating  4.0/5  1,723 reviews

Customer review rating 2.0/5

Leanne H. Families - Confirmed reviews ALL

Room service lady mixed up my order Food mushroom risotto was something rather bland and mushy, im not a fussy eater but tgis was not edible.. thank goodness i had my cup a soup. No toothbrush sets in room. Pool was too cold for winter swimming- tge whole reason we booked a bight was to take a swim still recovering from catching a cold. I asked room service to make a note on my comments so i wouldnt have ant issues upon checking out as u was not prepard to pay for risotto- no note was taken, i had to wait 20 min for them to sort it out. Waited 10 min for toothbrushes and breakfast was preety crap bacon in the rind no decent pieces, scrambled eggs were very sloppy and would be nice to have a decent coffee mug instead of little cups.

Dear Leanne, Thank you for your review. I am sorry to note your overall experience did not meet up to your expectations. This is certainly not the usual high levels of service to which we are proud of and I sincerely apologise for the lapse in our service standards on this occasion. I have also followed up with our Food & Beverage Manager to ensure the issues you raised are addressed accordingly with his team. I appreciate your feedback and hope to have the opportunity to better serve you when next you visit Melbourne. Kind regards Emily Traupel Rooms Division Manager

Customer review rating 4.0/5

Mandy Solo - Confirmed reviews ALL

Had a lovely stay in a lovely room overlooking the lake - however missing a few things that i had to call housekeeping for - wibne glasses (none in room and none delivered despite asking twice); no milk in the fridge - delivered after asking housekeeping; teabags - had to ask for more - supply of 2 is never enough for me sorry; TV is strange to navigate, and channel changer is sluggish - maybe needs more batteries. Thanks to the housekeeping lady who split the king into 2 in readiness for my daughter to join me - she was a lovely person. I hope this informatoin is helpful.

Dear Mandy, Thank you very much for your outstanding ratings regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

Great Place to Stay

Customer review rating 5.0/5

D. Business - Confirmed reviews ALL

Always love staying at this hotel. Staff always super friendly, rooms immaculate. Love it!

Dear Carolyn, Thank you very much for your outstanding ratings regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

Just 4 star

Customer review rating 3.0/5

Tim Couples - Confirmed reviews ALL

Very good check in experience. Excellent view from room. Pathetic drainage for shower. No executive lounge as promised. Ordinary breakfast. Annoying self parking system.

Dear Tim, Thank you for taking the time to tell us about your experience at the Pullman Melbourne Albert Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Traupel Rooms Division Manager

Return to The Pullman - Albert Park, Melbourne

Customer review rating 4.5/5

Steve W. Business - Confirmed reviews ALL

It was a pleasure to be back after Covid closure. So much has changed and difficult for everyone but the staff were amazing and so helpful. We enjoyed!

Dear Steve, Thank you very much for your outstanding ratings regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

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Other web-users rate our hotel

  • 116 reviews 7.5/10 Location
  • 265 reviews 6.1/10 Room
  • 222 reviews 6.2/10 Service
  • 104 reviews 4.1/10 Cleanliness
  • 86 reviews 4.2/10 Food
  • 63 reviews 7.1/10 Breakfast
  • 53 reviews 4.2/10 Vibe
  • 50 reviews 5.9/10 Value

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