The Sebel Maroochydore

The Sebel Maroochydore 4 stars

Customer review rating (ALL Rating) 4.4/5 376 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Complimentary on-site parking

  • Self-service business centre with fax, copy and print facility

  • Close to shopping and gorgeous beaches, publictransport and restaurants and bars

  • Meeting and function room

Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

  • SUNBUS:  MAROOCHYDORE-CALOUNDRA

  • By plane

    SUNSHINE COAST At 8km / 4 miles

  • By train

    NAMBOUR At 17.4km / 10.81 miles

  • By train

    NAMBOUR RAILWAY At 17km / 10 miles

GPS:-26.661959, 153.103

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Pool Non contractual photo

Our accommodation(s)

Offering elegant apartment-style accommodation in the heart of Maroochydore, The Sebel Maroochydore provides a peaceful retreat for both business and leisure travellers. Visitors looking for Sunshine Coast hotels can choose from a range of accommodation o Options at this beachside hotel, including one or two bedroom apartments with either pool or ocean views, or a penthouse option with individual roof terrace. Each apartment is fully self-contained, featuring a kitchen, laundry and a furnished balcony.

Our guest reviews

Our guest reviews for
The Sebel Maroochydore

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  376 reviews

TripAdvisor Rating  4.0/5  476 reviews

Most helpful staff I could ask for!

Customer review rating 5.0/5

Cd Families - Confirmed reviews ALL

From the very phone call to The Sebel to make the booking, everyone was absolutely lovely, and couldn’t be more helpful! We only stayed 1 night, but enjoyed it nonetheless. Thank you for having us!

Everything ticked all the boxes

Customer review rating 4.5/5

Alan B. Couples - Confirmed reviews ALL

Only stayed for 3 nights but from when we arrived and was greeted at reception to our departure it was excellent . our room was perfect with a view of the ocean , loved the roof top spa and the pool on the 2nd floor . The location was perfect with the Alex hotel around the corner and easy walk to 2 surf clubs for a drink and a bit to eat also many cafes below . All in all a perfect stay and would not hesitate to recommend to friends and family if they were travelling to the sunny coast .

Dear ALAN B., Thank you so much for your review! We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. We are all so happy that you enjoyed your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Amazing apartment, friendly staff

Customer review rating 5.0/5

Jess Couples - Confirmed reviews ALL

Amazing apartment with gorgeous ocean views. Staff very friendly.

Dear JESSICA M., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liana Pearce Guest Service Agent Sebel Maroochydore

Good stay

Customer review rating 4.5/5

Wendy Couples - Confirmed reviews ALL

Great customer service, easy access to parking. Very clean and great location.

Dear Wendy E., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liana Pearce Guest Service Agent Sebel Maroochydore

Great location & lovely apartments

Customer review rating 4.5/5

Doukesa Friends - Confirmed reviews ALL

Came up to the Sunshine Coast for the weekend and needed an apartment in a central location. Checking in was great and hassle free. Apartment had everything we needed.

Dear Doukesa G., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liana Pearce Guest Service Agent Sebel Maroochydore

Well located

Customer review rating 3.5/5

Di Couples - Confirmed reviews ALL

My only disappointment was not having access to internet. At checking the staff member advised how to get internet but on departing another staff member said it was very bad service. So I am very disappointed with not being told the truth.

Dear DIANNE H., Thank you very much for your review. We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. I apologise for your troubles with the internet, we will look into this issue as soon as possible. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Good location, average stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The apartments were very specious and clean, great facilities. Unfortunately there was a lot of construction happening throughout our stay that we weren’t aware of causing a lot of noise to enter our room at times.

Dear Jaimie G., Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Great location, close to everything we needed...great stay

Customer review rating 5.0/5

Gail Families - Confirmed reviews ALL

Surprise Mother's Day weekend, fantastic stay, could not be happier. Staff could not do enough for us, we felt welcome and the apartment was great...will be back and will recommend to everyone

Dear Gail B., Thank you so much for your review! We are glad that you enjoyed your stay with us! We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Very comfortable

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good service. Clean room. Bathroom exhaust fan did not work. Filter at front of dryer would stay on.

Dear Mark W., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Location and views are perfect.

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

Always stay at The Sebel when we stay in Maroochydore.

Dear Jason B., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Convenient location

Customer review rating 4.5/5

Grace Business - Confirmed reviews ALL

Clean, plenty of space, great views

Dear Gary M., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Customer review rating 5.0/5

Lyn O. Families - Confirmed reviews ALL

We enjoyed our stay and our overseas visitors did too. Will definitely visit again. Thanks to all staff for the great job they did on reception and to the cleaners of the units.

Dear Lynda O., Thank you so much for your review! We are all so happy that you all enjoyed your stay with us! We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback just like yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to seeing you all again in the future! Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Great Stay in Maroochydore

Customer review rating 5.0/5

John Families - Confirmed reviews ALL

Fantastic apartment, great view in a central location. Close to the beach and shops, so able to walk to most places. Good facilities with pool, spa and BBQ reas. Friendly unobtrusive staff, a great place to stay for a break.

Dear John F., Thank you very much for your review! We are all so glad that you enjoyed your stay here with us! We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback such as yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to seeing you again in the future! Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Great spot , large clean apartment

Customer review rating 5.0/5

Vanessa Families - Confirmed reviews ALL

Had a wonderful stay at the Sebel. Lady on check in was so lovely and welcoming. Unit was large spacious and clean .

Dear VANESSA M., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Well located.

Customer review rating 4.0/5

Marc Families - Confirmed reviews ALL

Room was clean. Location was good. things for improvement : 1. As a silver member the welcome drink was just one bottle of water . 2. Fridge could not close tight and hence beeping sound

Dear TIAN KONG MARC T., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

Short Holiday

TripAdvisor rating 4.0/5

patricia_elarde TripAdvisor review

It was great to get away for a few days and particularly having an ocean view room. The only disappointing issue was the lack of restaurants attached to the Sebel and the only restaurant was not open on any of the days we were there.

Relaxing Stay

TripAdvisor rating 5.0/5

jamesC519BC TripAdvisor review

Sebel gave us a lovely unit with great views. Clean and well equipped. Totally enjoyed our stay. very close to shopping and beach and restaurants are a short walk or quick drive. Staff were helpful and supportive.

Excitement to Dissapointment

TripAdvisor rating 3.0/5

Monika T TripAdvisor review

Was bitterly dissapointed in the room we were given on arrival.It was very tired looking and the couch looked like it had come off somebodys naturestrip.After complaining Chrissy certainly tried to help us with an upgrade in moving to another apartment which apparently was of far better condition,however was only available for one night, and as we were staying for 3 seemed pointless,then moved us to another on a lower level which was certainly cleaner, but also dissapointing for the price. I my opinion if Accor want your membership and you are paying over $400 a night for a room I would expect the quality to be there.The fact they put us in that room first says to me that they do not respect the Accor client.

Great stay

TripAdvisor rating 5.0/5

210shirley TripAdvisor review

I would stay here again. It was Very spacious. Very clean and it had Wonderful views. The staff were friendly. It was a close drive to everything. Only thing negative is a lack of storage containers for food.

Good afternoon Shirley thankyou so much for your lovely feedback, I will be sure to pass onto my team, I will also look into the lack of containers in our apartments, your feedback always helps us to improve we look forward to seeing you again!

Great views good location.

TripAdvisor rating 4.0/5

brucedr2016 TripAdvisor review

The welcome was well below the standard that Accor normally gives, The check in woman failed miserably by neglecting to tell us there was no Internet or Foxtel in the room and more interested in telling us how tired she was after just coming back from holidays. This situation is not the usual standard shown by Accor hotels we have stayed in and we have stayed in 3 Accor hotels in the last 4 months, very disappointed. The day was saved by the evening lady at the desk (Chrissy) who gave us a dongle to try and use the internet, she was very helpful, we ended up using my phone as a modem as the dongle had no credit attached.

Hi Bruce, Thanks for your feedback. I'm sad to hear the problem you had with the check in process, and will follow this up with the team as it's not the service I expect. We've had a recent issue with the Internet which our ISP has attended to, and I'm sure you won't have further internet problems on your future stay. I'll pass on your kind words to Chrissy, too. Many thanks,

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