The Sebel Sydney Chatswood 4.5 stars

Customer review rating 4.3/5 3,102 reviews
The Sebel Sydney Chatswood
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Hotel extras

  • Elegant conference spaces

  • Heated mineral pool

  • Gymnasium

  • Located in the heart of Chatswood steps from major shopping and dining precincts

  • All apartments are spacious and feature a balcony

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • High-speed InternetPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Sydney Chatswood

37 Victor Street
2067
chatswood
australia

Tel: +61294141600

Fax: (+61)2/94116177

Contact email

Check-in from 14h00

Check out up to 11h00

  • BUS :  CHATSWOOD

  • By plane

    SYDNEY INTL AIRPORT At 27km / 16.78 miles - Shuttle paying

  • By train

    CHATSWOOD At 0.6km / 0.37 miles

GPS :-33.797508, 151.182532

Your meetings and events

With its outstanding Chatswood location, The Sebel Sydney Chatswood provides the perfect destination for business travel, conferences and events. Set within the vibrant commercial hub of Chatswood, just 20 minutes by train from Sydney CBD, this elegant apartment-style hotel is the ideal choice for Sydney meetings and events. As a Sydney conference venue, the hotel features three flexible function rooms, each offering plenty of natural light and views over Chatswood. Accommodating 8 to 100 delegates, thesemodern meeting rooms can be arranged in a variety of layout styles, with the option of using the two Chatswood rooms separately or combined. Each event space is soundproofed and offers blackout blinds, adjustable lighting and high-speed broadband access.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Offering 4.5-star apartment accommodation in the heart of Chatswood, The Sebel Sydney Chatswood provides all the convenience and comfort of apartment living, alongside the superb facilities of a hotel. This stylish Sydney hotel offers a range of one, two and three bedroom apartments, each elegantly appointed, spacious and contemporary in design. Each apartment features a fully equipped kitchen, laundry, a separate living and dining area, a modern bathroom and a furnished balcony overlooking Chatswood.

Accessible room

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 70m²
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

2 Bedroom Apartment 1 King and 1 Queen Bed

  • Max. number of persons: 5
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Apartment 1 King and 2 Single Beds

  • Max. number of persons: 5
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Premium Apartment 1 King and 1 QueenBed

  • Max. number of persons: 6
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Illy coffee machine

2 Bedroom Premium Apartment 1 King and 2 Single Beds

  • Max. number of persons: 6
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Apartment 1 King 1 Queen and 2 Single Beds

  • Max. number of persons: 8
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our guest reviews for
The Sebel Sydney Chatswood

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,102 reviews

tripadvisor

TripAdvisor Rating 4.0/5

338 reviews

Great Stay

Customer review rating 4.3/5

Nigel.o Families - 25/03/2020 Confirmed reviews ALL

Absolutely great stay given the current environment. Well look after the sanitary and hygiene is perfect all precaution made.

Dear Nigel, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive feedback we are pleased you enjoyed your stay. I will share your comments with our team as encouragement to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Diligent, friendly staff. Clean, quiet, and comfortable.

Customer review rating 4.3/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

I would be happy with the same room when next we stay in June.

Dear Greg, Thank you for sharing your experience from your recent stay. It was pleasing to note you enjoyed your stay and we look forward to welcoming you back. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great Location, excellent room

Customer review rating 4.3/5

Brad Families - 19/03/2020 Confirmed reviews ALL

We got off a cruise a day earlier than planned. Booked a 2 bedroom apartment on the same day as we wanted to stay. Staff were able to give us early check in. Apartment size was excellent.

Dear Brad and family, It was lovely to meet you all and have you stay with us, in Brad's old stomping ground. It is lovely to know you all enjoyed your stay. Thank you for completing our Accor survey we look forward to welcoming you back when you are next travelling to Sydney. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great

Customer review rating 4.3/5

Regina W. Families - 18/03/2020 Confirmed reviews ALL

Always great!

Dear Gina and James We always appreciate you choosing to stay with us. It is lovely for us to know that you enjoy being with us. Thank you for completing our Accor survey this means a great deal to our team. Stay safe in these uncertain times. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

ok

Customer review rating 4.3/5

Anders Business - 18/03/2020 Confirmed reviews ALL

business trip. in at 2130 out at 0700

Dear N., Thank you for sharing your experience from staying with us at The Sebel Sydney Chatswood. We are pleased you enjoyed your overall stay. Thank you again for taking the time complete our Accor survey we hope to welcome you back int he future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Excellent staff

Customer review rating 4.3/5

Warren G. Business - 16/03/2020 Confirmed reviews ALL

This stay was a conference with overnight stay for 25 people. Lauren Power was the staff member responsible for the booking and looking after us for the conference - She was superb... friendly, efficient, fabulous communicator.

Dear Warren, Thank you very much for sharing your fantastic review and rating of our hotel. It is fantastic to hear your wonderful experience and we are delighted to know that your overnight stay went without a hitch! Thank you for acknowledging our colleague Lauren, I will pass your comments along to her as I am sure she will be very pleased to hear these. Thank you again for choosing to stay with us, we look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Spacious and comfortable. Beds were good. Good view.

Customer review rating 4.3/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Spacious and comfortable. Beds were good. Good view. The bathrooms could do with a bit of sorting out as they looked a bit tired - amongst other things the showers leaked. The lift was a bit squeezy.

Dear Kirsten, Thank you for sharing your fantastic review regarding your stay with us at The Sebel Sydney Chatswood. It is great to note that your apartment was spacious and comfortable for you during your time with us. Thank you for sharing your concerns with regards to the showers, I will pass this information along to our Maintenance Team to ensure that this is investigated and rectified. We appreciate your time in completing this survey, and hope you will allow us the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Spatious, comfortable and close to the train and shopping mall

Customer review rating 4.3/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

I was in Sydney for six days so preferred to stay in an apartment rather than a hotel room. I had lots of room and paid much less in Chatswood than I would have in the CBD. Rather than a 20 minute walk to the office I had a 20 minute train ride. (Once I worked out to avoid the peak rush that was fine).

Dear Michael, We very much appreciate your fantastic feedback and rating regarding your recent stay with us at The Sebel Sydney Chatswood. It is fantastic to note that you enjoyed both your comfortable & spacious apartment and our excellent and convenient location. We are very fortunate to be located right in the heart of Chatswood, with so much to see & do. Thank you again for choosing to stay with us and sharing your experience. We hope you will allow us the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Staff went above and beyond to make our stay amazing

Customer review rating 4.3/5

Fiona G. Families - 04/03/2020 Confirmed reviews ALL

My family and I had a wonderful stay and could not be happier.

Dear Fiona, It is so wonderful to read your fantastic review and feedback with regards to your recent stay with us at The Sebel Sydney Chatswood. I am delighted to know that our staff had such a positive impact on your and your family's time with us and that we made you feel comfortable and welcomed. Thank you again for sharing your experience and for choosing to stay with us. We look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Very satisified

Customer review rating 4.3/5

Susan Families - 03/03/2020 Confirmed reviews ALL

Good location, clean and large rooms, nice view of the city. Responsive desk staff. No complaints.

Dear Susan, Thank you for sharing your fantastic review and rating with regards to your recent stay with us at The Sebel Sydney Chatswood. I am delighted to read that you enjoyed your clean and spacious apartment and our excellent location, right in the heart of Chatswood! Thank you again for sharing your experience, we look forward to welcoming you again in the future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great stay as usual

Customer review rating 4.3/5

Kim C. Families - 03/03/2020 Confirmed reviews ALL

We stay often on the weekends with our children, the staff are also great on check in. The rooms are always clean and beds comfortable. Great location.

Dear Kim, Thank you for your excellent feedback and excellent review regarding your most recent stay with us at The Sebel Sydney Chatswood. It is lovely to read that this was another great stay for you and your family and that you thoroughly enjoyed your clean & comfortable apartment. Thank you for acknowledging our colleagues, especially Leon. I will share your comments with him as I am sure he will be thrilled to hear he had a positive impact on your stay. Thank you again for your loyalty in choosing to stay with us, we look forward to welcoming you back on your next visit. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

best kept secret hotel

Customer review rating 4.3/5

Michael T. Families - 02/03/2020 Confirmed reviews ALL

another absolutely wonderful stay (I have stayed at his hotel for over 10 years). Close to everything, wonderful 2 bedroom Unit - quiet and clean, Comfortable beds. I stay here no matter where I am working in Sydney

Dear Michael, Thank you very much for sharing your wonderful review and lovely feedback regarding your most recent stay with us. It is our pleasure to be able to welcome you back each time you stay with us, we hope we are your home away from home! I am delighted to read that you were pleased with your apartment and this added to an enjoyable and comfortable time with us for you & your family. Thank you for your continuous loyalty in choosing to stay with us and for another fantastic review. We look forward to welcoming you again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Good quality room

Customer review rating 4.3/5

Brian Families - 02/03/2020 Confirmed reviews ALL

Great

Dear Brian, Thank you for your excellent review regarding your recent stay with us at The Sebel Sydney Chatswood. It is great to know that you enjoyed your stay with us and that your apartment was had everything you needed during your time with us. Thank you again for your fantastic rating and for choosing to stay with us. We look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Great stay!

Customer review rating 4.3/5

Scotty C. Business - 29/02/2020 Confirmed reviews ALL

Clean, safe and friendly

Dear Scott I am delighted to read your great review with regards to your recent stay with us at The Sebel Sydney Chatswood. It is fantastic to know that you enjoyed a clean room and felt safe with us during your time with us. Thank you for acknowledging our colleagues and their friendly service, I am pleased to know that this had a positive impact on your stay. Thank you for choosing to stay with us, we look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Don't get the breakfast

Customer review rating 4.3/5

Paul Business - 29/02/2020 Confirmed reviews ALL

Offers breakfast but is only a box with muesli yoghurt and muffin...

Dear Paul, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. It is a pleasure to receive positive results and I will share this with our team. Although, I am disheartened to hear that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. Whilst we have not been unable to provide you with what you have come to expect, I truly appreciate your feedback as we look to enhance this experience for all our guests. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stacey Short Operations Manager

Room great breakfast a rip off

TripAdvisor rating 4.0/5

kristina2259 Business - 26/02/2020 TripAdvisor review

Really disappointed with the cost of breakfast $18 each and no members discount! There was 4 adults in our room $72 for juice museli bread and yogurt. Ended up going to Woolies around the corner and buying the same for under $30.

HIi kristina2259 Thank you for your feedback and choosing to stay with us at The Sebel Sydney Chatswood. I appreciate your concerns about our breakfast offering and sincerely apologies that our 'On The Go' breakfast did not meet your expectations. We are continually working towards enhancing our services and therefore your feedback is important. Once again, thank you for sharing your feedback and I hope that we will see you again soon! Wishing you all the best.

Fantatsic, as usual!

Customer review rating 4.3/5

Stephan G. Business - 24/02/2020 Confirmed reviews ALL

I stayed at the Sebel in Chatswood one week every month for work, so it is like a second home for me. It is very clean, well located and the staff is very friendly. Highly recommended.

Dear Stephan, I very much appreciate your time in completing this survey and for sharing your fantastic feedback and rating of our hotel! It is amazing to read that you had another fantastic stay with us, and that we are a home away from home for you, especially after a long days work. Thank you for acknowledging our colleagues, I am delighterd to read that our colleagues helpful and welcoming attitude contriibuted to another great stay! Thank you again for your loyalty in choosing to stay with us, we look forward to your next stay with us. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Perfect for us

Customer review rating 4.3/5

Caroline S. Families - 24/02/2020 Confirmed reviews ALL

Visiting family in Sydney and needed a central apartment space in chatswood. Sebel is in such a convenient location to shops, cafes etc. The 3 bed apartment was nice and large for the three of us and we could have our Sydney family members over for lunch or dinner - again with good space - including a full kitchen, dining and lounge room. Suited my dad too who has a few mobility issues. Nice and easy. On top of that, lovely and clean, comfortable beds and a great view. While apartment is a little older in terms of decor, it is well built and suited us perfectly. Staff were excellent too - nothing too much trouble. parking on-site convenient too.

Dear Caroline, Thank you so much for sharing your fantastic feedback and rating regarding your recent stay with us at The Sebel Sydney Chatswood. I am delighted to read your positive comments about our hotel. It is great to know that you enjoyed our easy & convenient location, as well as your large & spacious 3 bedroom apartment! It is lovely to know that is suited both you & your families needs and made for a nice & easy stay. Thank you for acknowledging our colleagues, it is fantastic to hear that we were accomodating and helpful during your stay. Thank you again for your time in completing this survey and for choosing to stay with us. We look forward to the opportunity of welcoming you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Ich komme nicht wieder

Customer review rating 4.3/5

M. Solo - 22/02/2020 Confirmed reviews ALL

No breakfast room no breakfast buffet. They breakfast coming in the room 7.- I8 AM. When you booked you see a symbol with the shuttle is no an shuttle. to this hotel apartment.

Dear Ursula, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel Chatswood, we strive to provide a superior service, therefore your feedback is very important to us. As serviced apartments, we understand that our facilitates are limited; however, we aim to provide a warm breakfast service by partnering with a local cafe to enhance this experience for all of our guests. Ursula, I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you wish, please do not hesitate to make contact directly as I would like to assist you personally. Sincerely, Stacey Short Operations Manager

Well located

Customer review rating 4.3/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Average. Poor communication between staff members regarding issues raised during stay.

Dear Keziah, Thank you for taking the time to tell us about your average experience at the The Sebel Sydney Chatswood. I acknowledge there were shortfalls during your stay, please allow me to express my sincerest apologies. We strive to provide a superior service experience, so I was disheartened to hear that we let you down on this occasion. The most concerning was the rude service provided by our Senior colleague and for that I am truly sorry. We take pride in our training programs which enables our team to grow as professional leaders. Although I cannot turn back the clock for you, we will use this training opportunity to enhance and develop service. Keziah, your concerns have been taken in the manner intended and I appreciate your sharing them. It it my wish that we can better serve you in the near future. Sincerely, Stacey Short Operations Manager
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