The Como Melbourne - MGallery 5 stars

Customer review rating 4.6/5 6,608 reviews

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The Como Melbourne - MGallery
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+ 28 Services

Hotel extras

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Discover South Yarra, Melbourne's precinct for fashion, dining & entertainment

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

The Como Melbourne - MGallery

630 Chapel Street
3141 south yarra
australia

Tel: +61398252222

Fax: (+61)3/98241263

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :  SKYBUS SOUTH YARRA STATION

  • By plane

    MELBOURNE At 29.4km / 18.27 miles - Shuttle paying

  • By train

    SOUTH YARRA At 0.4km / 0.25 miles

GPS :-37.839059, 144.996219

Congress centre

  • CONVENTION CENTRE 7.1 km / 4.41 mi
Congress centre

Your meetings and events

Featuring extensive event space and a stylish Chapel Street location, The Como Melbourne MGallery by Sofitel is the ideal choice of venue for boutique meetings and events in Melbourne.Accommodating 8 to 150 delegates, these modern Melbourne meeting rooms can be arranged in a variety of layout configurations. Event space options include one of eight elegant function rooms, the chic SOBar or the stunning pool and sundeck area.A variety of equipment and presentation tools are available on request, including projection equipment, video equipment and WIFI access. Delegates can also enjoy access to the hotel's many facilities such as its pool, spa, sauna and fitness centre.

Room descriptions and layouts

11 

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Spa Bath

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

SOBAR

Non contractual photo

As you sit and unwind with a relaxing drink or cocktail in this Melbourne bar in South Yarra you may just see a familiar face amongst the stylish surrounds of SOBar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,608 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,217 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 2.5/5

Simome Couples - 07/04/2021 Confirmed reviews ALL

The facilities are great but it was a real shame we couldn’t have anything except breakfast via room service and couldn’t have food or drinks in the pool. We also didn’t get our bags sent up until 2.5hrs after we’d checked in despite asking twice.

Dear Ms O., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am so sorry that your bags did not reach you for so long. I would welcome the opportunity to speak with you in more detail to discuss your expectation as to what would change your view. Please feel free to reach out to me directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Marie Lennon General Manager

Consistantly great service

Customer review rating 5.0/5

Rick P. Couples - 07/04/2021 Confirmed reviews ALL

Excellent service and great value for money.

Dear Mr P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for commenting on our additional COVID safe measures. We appreciate you noticing. We look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

directions and service

Customer review rating 2.0/5

Alan F. Couples - 07/04/2021 Confirmed reviews ALL

No directions from hotel car park, difficult to find way in to hotel from the car park. Able to check in before room ready and filled out required paperwork and returned later for room allocation but reception person could not give us a time when room would be ready, it was 1.30pm 4/4/21 when arrived. On return to obtain room and keys we informed a different person on reception that we had already checked in and just required room number and keys. The person had difficulty finding our check in details then asked us to fill out form that we had already filled previously, We informed him of this and he mentioned something about did not know what had been done previous.He began to register 2 key cards having to to this repeatedly for some reason. Eventually issued room and 2 keys. During the one night stay we found 1 key card was not working. Lucky i had not given one key card to my wife which she would normally keep in her purse but did not take purse when we went out so i had the 2 key cards enabling us to use the one that worked. We did not become aware of one not working until returning in the evening when it was too late to worry about as only stayed the one night.

Dear Mr F., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It sounds like we really dropped the ball on this occasion across many of our touch points. We appreciate your sharing your concerns, I am more than happy to discuss your stay in more detail to understand how we can redeem our selves in your eyes. Sincerely, Anne Marie Lennon General Manager

Great accommodation, friendly and helpful staff and good location!

Customer review rating 4.5/5

Bethany F. Solo - 07/04/2021 Confirmed reviews ALL

I had a lovely stay at the Como Melbourne MGallery over the Easter long weekend. The staff were very friendly and helpful. The room I stayed in was lovely. Clean, spacious, decorated nicely and all amenities worked well. This was my first stay with you and I will definitely stay with you again in the future and also recommend the hotel to friends and acquaintances. Thank you to everyone who helped me and made my stay a great experience!! Beth

Dear Ms F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for recommending us to your friends and family. Sincerely, Anne Marie Lennon General Manager

Beautiful Room

Customer review rating 3.5/5

Nicole A. Couples - 07/04/2021 Confirmed reviews ALL

The room was beautiful and spacious and the gift of sparkling was lovely for my partners birthday.

Dear Ms A., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. I appreciate your in depth feedback. I am so sorry that the fire alarm disturbed your stay. I appreciate your understanding of the matter and the fact that you responded to the evacuation signal. These systems are in place to protect us should there be a real fire. I appreciate that is is confronting when an alarm wakes you up and disturbs you rest. Thank you once again for sharing your experience. Sincerely, Anne Marie Lennon General Manager

Beautiful and spacious hotel

TripAdvisor rating 5.0/5

JinJin159 07/04/2021 TripAdvisor review

We stayed at The Como for two nights over the Easter long weekend and got a great deal through the Accor sale. Stayed in a 1 bedroom with spa bath and it was so spacious, comfortable and clean. Our request for a quiet room with views and twin beds was met and the black out curtains provided a nice sleep. Spa bath was amazing and you get to keep their cute rubber duck. The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour. Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads. Only minor issues: - no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside. - housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position. - request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it. Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.

Dear JinJin159, Thankyou for taking the time to share your recent experience and write a review. it is very much appreciated. I am so pleased to hear that you enjoyed the spa bat and in particular our Como duck ! Apologies with respect to the issues you have noted as minor. Rest assured we do take this on board , the detail is important to us. Once again thankyou for your feedback it is really appreciated. with best wishes, Anne Marie Lennon General Manager

Great stay

Customer review rating 4.5/5

Azie Couples - 06/04/2021 Confirmed reviews ALL

Felt welcomed upon arrival and the room was clean

Dear Ms J., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Great stay

Customer review rating 5.0/5

Linda S. Couples - 06/04/2021 Confirmed reviews ALL

A lovely hotel. We stayed there several years ago during the French Festival and had a great time. This visit did not disappoint us. Great location, great breakfast and very good staff. I would highly recommend it.

Dear Ms S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your loyalty we look forward to welcoming you back again soon. Sincerely, Anne Marie Lennon General Manager

Fabulous

Customer review rating 5.0/5

Anonymous Couples - 06/04/2021 Confirmed reviews ALL

Great hotel excellent check-in. A couple of things Need power points or usb by bedside tables Where the desk is seems wasted space a small dining table would be more useful Towels a little small for such a fine hotel

Dear Mr W., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I have noted your comments regarding power points and will look at the layout of the room you stayed in. I also apologise that the towels were too small - there should be bath towels in every room. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Anne Marie Lennon General Manager
Customer review rating 4.5/5

John L. Business - 06/04/2021 Confirmed reviews ALL

A personal service and everyone makes you feel valued

Dear Mr L., We very much appreciate your comments regarding your stay at the The Como Melbourne. It such a pleasure to welcome you back this year. Well done on the win. We look forward to seeing you all again soon. Sincerely, Anne Marie Lennon General Manager

Feels so comfortable.

Customer review rating 5.0/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

Warm & friendly, loyalty recognised.

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that you feel valued and recognized as one of our Platinum members. Thank you again and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Well located, well appointed

Customer review rating 4.5/5

Alan Couples - 04/04/2021 Confirmed reviews ALL

The property has a good vibe ... very comfortable

Dear Mr T., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. Great to hear you enjoyed the vibe ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Great boutique hotel in good location

TripAdvisor rating 4.0/5

N3236AZmichaelm 04/04/2021 TripAdvisor review

True 4.5 star boutique hotel. Excellent location close to CBD in busy South Yarra with lots of great restaurants and shopping. Lovely rooms and friendly team. Reasonably priced for the area. Happy to stay again and recommend if you like to be a bit outside the CBD.

Dear N3236AZmichaelm, Thankyou for taking the time to post a review. It is a pleasure to hear that you enjoyed our location in South Yarra. I agree we are ideally located with a close proximity to the CBD and we have access to great amenities in South Yarra. Good to hear that you are happy to stay again. We look forward to welcoming you back. With best wishes, Anne Marie Lennon General Manager

Great location.

Customer review rating 4.5/5

Marg H. Friends - 02/04/2021 Confirmed reviews ALL

Great stay, will be back. Only wasn't impressed with racing out due to mock evacuation, which reflects not on the hotel. But, was good to know procedure is in place.

Dear Ms H., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thankyou for recognizing Jenna, I know she will be appreciative. I apologise hat your stay was disrupted by the fire alarm but appreciate your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Excellent location. Rooms are very spacious and very clean

Customer review rating 5.0/5

Glenn S. Couples - 31/03/2021 Confirmed reviews ALL

Fantastic service, lovely glass of bubbly on arrival. Very helpful staff and excellent service under current circumstances

Customer review rating 3.5/5

Barton C. Business - 31/03/2021 Confirmed reviews ALL

Ass usual it was good however there was no advise as to the bar and services not being offered

Seamless.

Customer review rating 5.0/5

Steve R. Business - 31/03/2021 Confirmed reviews ALL

Great quality, location, staff.

Great stay

Customer review rating 5.0/5

Anonymous Families - 31/03/2021 Confirmed reviews ALL

We had a 1 bedroom apartment that was clean, well looked after and comfortable. All staff were exceptional and we can’t speak highly enough of Anne-Marie, the hotel manager

Well located

Customer review rating 4.5/5

Mark Families - 30/03/2021 Confirmed reviews ALL

Professional and helpful staff. Accommodation exceeded expectation. Quiet.

Perfect stay! Thank you!

Customer review rating 5.0/5

Debbie Couples - 30/03/2021 Confirmed reviews ALL

The staff were amazing and went above and beyond to make our mini staycation & birthday celebration one to remember. Our room was absolutely amazing and the entire stay was a real treat!

Dear Debbie F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenna Italiano Operations Manager

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