Hotel - The Como Melbourne - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Como Melbourne - MGallery

4.5/5 1,200 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MELBOURNE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CONVENTION CENTRE7.1 km / 4.41 mi

Your meetings and events

Featuring extensive event space and a stylish Chapel Street location, The Como Melbourne MGallery by Sofitel is the ideal choice of venue for boutique meetings and events in Melbourne.Accommodating 8 to 150 delegates, these modern Melbourne meeting rooms can be arranged in a variety of layout configurations. Event space options include one of eight elegant function rooms, the chic SOBar or the stunning pool and sundeck area.A variety of equipment and presentation tools are available on request, including projection equipment, video equipment and WIFI access. Delegates can also enjoy access to the hotel's many facilities such as its pool, spa, sauna and fitness centre.

The Como Melbourne - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
YARRA SUITE 18 m2 2 m 0 0 8 0 0
DARLING SUITE 48 m2 2 m 40 18 20 18 30
TIVOLI SUITE 64 m2 2 m 30 0 24 20 0
TOORAK SUITE 64 m2 3 m 50 22 25 30 40
SOBAR 71 m2 2 m 0 0 0 0 0
CLAREMONT SUITE 80 m2 2 m 60 30 26 30 40
WILLIAMS SUITE 85 m2 2 m 40 0 30 12 0
GOLD SUITE 90 m2 2 m 40 20 20 0 40
CLAREMONT DARLING SUITE 128 m2 2 m 100 40 40 60 80
CHAPEL SUITE 142 m2 3 m 120 35 40 60 90
SUN DECK & ROOF TOP POOL 150 m2 0 m 0 0 24 0 24
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • WIFI access
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel.Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

  • 111 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 ALL Rating 5,978 reviews

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,200 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 04/12/2019 Confirmed reviews ALL
« Work trip »

Lovely welcome, lovely room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I note that you didn't enjoy breakfast as much as other aspects of your stay. If there was any particular aspect you would like to discuss in relation to this please feel free to reach out to me directly. Thank you again for sharing your experience, and we hope to welcome you back. Sincerely, Anne Marie Lennon General Manager

Anonymous Couples - 03/12/2019 Confirmed reviews ALL
« Very comfortable and enjoyable stay in a gorgeous hotel »

We thoroughly enjoyed our stay, the hotel was gorgeous & all of the staff were very helpful/accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. They will be delighted that you found everyone to be so friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Jason T. Couples - 03/12/2019 Confirmed reviews ALL
« Enjoyable stay for a wedding away from home »

My wife and I were politely welcomed when we arrived and this set the tone for our entire stay. The room was clean and accommodating and the small complimentary gifts were much appreciated. The location was central to Chapel St and we enjoyed our stay. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Anne Marie Lennon General Manager

Murray T. Friends - 03/12/2019 Confirmed reviews ALL
« Room was very good with room to move »

The staff were friendly from when we first approached reception desk, Very spacious room with good facilities including large mirror which my wife liked, would definetely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am really pleased to understand that both yourself and your wife enjoyed your stay. We appreciate the comments regarding the mirror. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Peter C. Families - 03/12/2019 Confirmed reviews ALL
« Great stay in a brilliant location where the staff were brilliant »

Great stay from being greeted at the door. Our car was valet parked. Check in was easy and quick and our bags taken to our upgraded room before you new it. Lovely room, amazing pool and sauna and gym. Excellent breakfast. Small area for brekky and the filtered coffee was stone cold. Out favourite coffee as its not bitter. This was the only negative on a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologize that the filter coffee was cold. It is a pleasure however that all other aspects of your stay were enjoyable. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Anonymous Couples - 03/12/2019 Confirmed reviews ALL
« A great weekend! »

A great weekend overall, love the room with outdoor access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Julie D. S. Business - 03/12/2019 Confirmed reviews ALL
« Excellent friendly clean luxurious hotel »

It was an excellent experience, starting with check in& help received from your extremely friendly and efficient reception team. The room surpassed my expectations and was very comfortable. Slippers were wonderful, toiletries were very lovely, could have done with more drinking water. There was a slight feeling of ‘sparseness’ in the room, but overall it was one of the best I’ve stayed in recently. Wondered why, with such a huge bathroom the shower was so small? Also the plastic bin liner was not actually inside the bin so when I tried to put rubbish in the bin, it just sat on the top of the bin. Wondered what someone in a wheelchair would do, as the only route to the lifts was down a set of steps; also even if going in the lift to the 2nd floor to the restaurant, it’s compulsory to go down steps, or if going via reception to go up steps. Is it a wheelchair free hotel? I do not use a wheelchair but it must be a problem to those who use one. Check out was excellent and efficient; departure was friendly. Overall a great experience!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms s., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive your feedback. I am delighted to learn that overall your expectations were surpassed. You raise a good point with respect to special access in the hotel. We do have a lift which is in the hotel lobby area to assist guests who require wheel chair access. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Anonymous Business - 02/12/2019 Confirmed reviews ALL
« easy and friendly »

I just wanted to let you know that I had a wonderful stay with you over the last 2 nights. Travelling by myself can be overwhelming sometimes but I found your hotel to be so user friendly, you staff were amazing friendly. I loved my stay. I also attended a conference which ran so smoothly. Keep up the great work. Thanks so much. Eli H.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is always a pleasure to hear that you enjoyed your stay so much, particularly the friendliness of the team. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Ian L. Couples - 02/12/2019 Confirmed reviews ALL
« It was a great experience and we could have stayed longer! »

The room was very well appointed and spacious and the staff were extremely helpful and courteous. We loved the little extras like the handwritten welcome note and sweet treat. The sauna was great although as it is upstairs this may be a problem for older or disabled people. Overall we had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I am delighted you appreciated the little touches. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Anne Marie Lennon General Manager

Anonymous Friends - 02/12/2019 Confirmed reviews ALL
« great hotel and location »

The hotel rooms are comfortable and the service was very good. The location was terrific. Easy to get anywhere in Melbourne. I would highly recommend the hotel to all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that you enjoyed the service provided and the location of the hotel. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Johannes N. Business - 02/12/2019 Confirmed reviews ALL
« Good under the bad situation. »

around two hours after checking in, I went out for dinner and got quite sick and ended up in the hospital. So I didn't even get to use the bed or anything. even though it was not your fault it would of been nice to get offered something as a gesture of good will. etc a free drink next time you stay with us. the staff was quite good in that they packed my stuff up for me but however may have lost my iPhone charger. overall I may stay there again but maybe not as soon as I would hope to.

Elena S. Business - 01/12/2019 Confirmed reviews ALL
« Very short stay but very comfortable »

I thoroughly enjoyed my stay although was only one night. Bed was super comfortable. Loved the room.

K C. Business - 01/12/2019 Confirmed reviews ALL
« Overall it was good »

It was good but not great. There were little things such as no breakfast menu in the rooms and having to chase these up

Pauline S. L. S. Families - 30/11/2019 Confirmed reviews ALL
« Awesome experience especially the client services extended to us »

General services were excellent . Given star treatment . surprised sparkling wine & sweets were sent to our room for our 31st Wedding celebration. Overall , superb service throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seo Lian S., Thank you for the lovely feedback. I am so glad to see you chose to stay with us for your 31st Wedding Anniversary. I always love being able to share such amazing feedback with the team. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Kathleen Couples - 29/11/2019 Confirmed reviews ALL
« Perfect Position »

We were warmly welcomed and settled into our room quickly, followed up by a quick confirmation phone call that all was good in the room. The room was very spacious, tastefully decorated with quality amenities. There is a large selection of restaurants within easy walking distance, a train station very close by and easy access to main thoroughfares when driving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen, thank you so much for the lovely feedback. I always love being able to share such feedback with the team. I look forward to welcoming you back to The Como Melbourne. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Peter C. Couples - 29/11/2019 Confirmed reviews ALL
« Comfortable stay, expectations met! »

Arrived prior to check-in, utilised valet parking, (although valet parking comprised of moving the car less than 10 metres from entrance for the cost of $40 but I suppose we knew where our car was for our o’nite stay). Our room was already available so that was a bonus to be able to freshen up before exploring Chapel St. Staff were friendly and courteous. Receiving a complimentary nougat n sparkling water in our rooms was unexpected but a nice touch. Dined out that evening but did have the a la Carte Como breakfast next morning utilising Accor Card benefit. Breakfast was delicious and receipt of complimentary bottled water for our journey home was thoughtful! Enjoyed our stay (with utilising upgrade option on our free stay) and will be back! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for sharing your amazing feedback. I am glad to see you enjoyed your stay with us and I look forward to welcoming you back to The Como Melbourne. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Bryn M. Friends - 28/11/2019 Confirmed reviews ALL
« Greta venue, Great staff »

From check in to check out the staff were extremely helpful and made us feel Welcome for our 4 day visit. The rooms are beautifully appointed and spacious with large living space in between the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is a pleasure to learn that the team made you feel so welcome and that your enjoyed your room so much. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Nicole C. Couples - 28/11/2019 Confirmed reviews ALL
« Large room, comfortable bed large bathroom »

Staff were friendly, the bed was comfortable, room and bathroom very large. The room is a little tired but would be very happy to stay there again. Nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

D H. Couples - 28/11/2019 Confirmed reviews ALL
« Ideally positioned in Chapel St »

Comfortable, very spacious room with excellent bath! Friendly, helpful staff topped off a perfect few days stay in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is great to hear that you enjoyed your room and bath in particular and found the team to be friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Kieran A. L. D. Couples - 28/11/2019 Confirmed reviews ALL
« The Como is our home away from home in Melbourne »

As a regular I always choose to stay at the Como. This occasion we drove to the hotel and on arrival parking our car we were greeted by name by Vincent the head concierge. Now with number plate data that is not remarkable in itself but as a new car dealer I arrived in a car and plate not known to the hotel. I myself couldnt recall having met Vincent on my earlier stays and yet he deduced who we were in the arrival courtyard. Not from behind the reception desk where he would have our details. Maybe we were the last ones to arrive or the dealership logo on the rear of the car gave him the clue but whatever Vincent called upon I found this absolutely remarkable and certainly worth mentioning. Outstanding and memorable customer service!!! The rest of the stay was only enhanced by the entirety of the staff. From our room airconditioner being set at our normal temperatures to the complimentary upgrade we received, the lovely hand written welcome back note. Its always the nice little things that set the Como apart. We had noticed the newly replaced shower water saver heads (I suppose we all need to be environmentally responsible) the bed in our room (528) was probably getting to its use by date with a saggy middle from body depression wear, but even allowing for these your biggest brand asset is the quality of your staff. Your hotel management should be recognised and congratulated for the quality of recruitment and training they deliver in their frontline and support staff. Right down to the housekeeping they are warm, welcoming, attentive without being intrusive and a credit to your brand. Whilst my business and current day to day life is in NSW we own a home in Toorak and plan to retire in this home until then the Como is and I feel always will be our other Melbourne home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs D., Thanks you so much for taking the time to write such a detailed review. It is really appreciated. It is always a pleasure to welcome you back to The Como. Thank you for mentioning Vincent, I agree he does a wonderful job. I will look in to your feedback with respect to your mattress as all of our beds were replaced lat year, but it could possible mean that the pillow top requires replacement. Once again thank you, we appreciate your loyalty and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

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