Name: Mercure Melbourne Albert Park
Address: MELBOURNE, 3004, AUSTRALIA
Telephone: (+61)3/95294300

Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.8/5 374 reviews

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Description

Mercure Melbourne Albert Park

Hotel for travellers looking for local and authentic experiences

Our team at the Pullman & Mercure Melbourne Albert Park look forward to ensuring you a safe and comfortable stay. We are a certified ALLSAFE hotel which provides you peace of mind, ensuring that we are fully compliant with rigid safety protocols.

Michael Thomas, Hotel Manager

Mercure Melbourne Albert Park is centrally located on Queens Road overlooking the picturesque Albert Park Lake, the renowned F1 Australian Grand Prix track and situated adjacent to parks, sporting facilities and a golf course. The property has access to one of Melbourne's largest Conference & Events centers. Choose from 32 function rooms with over 2,600 square meters of space with a seating capacity of up to 1400 guests. Spacious, modern and comfortable rooms & suits are suitable for any occasion

With its central location and Albert Park Lake setting, Mercure Melbourne Albert Park combines the best of both worlds, providing a base that allows easy access to the city, while allowing guests to get away from the hustle and bustle of city life. Minute s from the CBD, this impressive Melbourne hotel also offers easy access to the St Kilda Road business district, and to Melbourne Airport via the freeway. Guests can explore Melbourne, and closer at hand, the Botanic Gardens and the Shrine of Remembrance.

With a public transport network on the doorstep, Mercure Melbourne Albert Park provides easy access to the best of Melbourne, including nearby St Kilda and Luna Park, the Royal Botanic Gardens, CBD , Crown Casino, MSAC & the Melbourne Grand Prix Circuit.

Hotel extras

Access to the Pullman Conference & Events Centre with 32 stunning function spaces
Feel reassured with access to AXA medical teleconsultation free of charge
Valet and secure underground car parking available
Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining
A picturesque lakeside location, only 10 minutes from Melbourne CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Telephone +61 3 9529 4300

+61 3 9521 3111

PRAHRAN

Railway station

2.4 km / 1.49 mi 20 min walk / 6 min drive

MELBOURNE INTL

Int. airport 1 - full name

28.9 km / 17.96 mi 25 min drive

MEL

Int. airport 1 - IATA code

28.9 km / 17.96 mi 25 min drive

GOLF COURSE

Golf course

1 km / 0.62 mi 10 min walk / 2 min drive

EUREKA SKYDECK

Tourist attraction

3 km / 1.86 mi 1 hrs walk / 11 min drive

BOTANIC GARDENS

Botanical gardens

3 km / 1.86 mi 35 min walk / 7 min drive

CROWN CASINO

Casino

3.5 km / 2.17 mi 1 hrs walk / 11 min drive

MELBOURNE CRICKET GROUND

Sports centre

ALBERT PARK LAKE

Lake

MELBOURNE CBD

Convention centre

3 km / 1 mi 1 hrs walk / 11 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

ATRIUM BAR AND LOUNGE

The Atrium Bar Lounge is an ideal location in Albert Park bar for an after-work drink or casual bite to eat with friends. Enjoy the ambience whilst sampling an impressive beverage selection imaginative cocktails and an extensive snack menu.

Fitness center

When the meetings are over or before they begin, help your body do what it does best - move around - with the latest generation of fitness machines.

Weddings

Perfectly suited to hosting Melbourne weddings large and small, Mercure Melbourne Albert Park offers tailored packages , event spaces with views over Albert Park Lake, and the capacity to accommodate up to 1400 guests seated or 1600 in cocktail style.

Your meetings and events

Combining exceptional conference facilities and a wide range of accommodation and leisure options, Mercure Melbourne Albert Park is the ideal choice of venue for meetings, conferences and events in Melbourne. With access to one of city's most extensive Conference & Events Centre, we can accommodate all types of meetings and events, with the capacity to cater for up to 1600 delegates. Versatile and modern, 32 venues can be arranged in a variety of function layouts, making it perfectly suited to hosting both small, intimate meetings, and large conferences, trade shows and gala dinners. The dedicated events team and onsite audio visual company are on hand to assist with any technical and event enquiries.

Room descriptions and layouts

meeting rooms

From 1 to 1,353

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 10 participants
- Classroom style Configuration is not available for this hotel
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 15 participants
- Classroom style Configuration is not available for this hotel
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 15 participants
- Board-room 18 participants
- Classroom style 24 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet 12 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 24 participants
- Board-room 18 participants
- Classroom style 36 participants
- Banquet 48 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 24 participants
- Classroom style 39 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 42 participants
- Banquet 48 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 33 participants
- Board-room 36 participants
- Classroom style 45 participants
- Banquet 48 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 54 participants
- Banquet 48 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 51 participants
- Banquet 48 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room 36 participants
- Board-room 36 participants
- Classroom style 63 participants
- Banquet 72 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 39 participants
- Board-room 36 participants
- Classroom style 72 participants
- Banquet 72 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 50 participants
- Board-room 54 participants
- Classroom style 63 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 90 participants
- Banquet 108 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 42 participants
- Board-room 36 participants
- Classroom style 78 participants
- Banquet 96 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 60 participants
- Classroom style Configuration is not available for this hotel
- Banquet 96 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 42 participants
- Board-room 36 participants
- Classroom style 84 participants
- Banquet 96 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 120 participants
- Banquet 144 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 45 participants
- Board-room 42 participants
- Classroom style 102 participants
- Banquet 108 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 42 participants
- Board-room 36 participants
- Classroom style 120 participants
- Banquet 132 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 75 participants
- Board-room 60 participants
- Classroom style 165 participants
- Banquet 216 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 78 participants
- Board-room 30 participants
- Classroom style 198 participants
- Banquet 252 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 264 participants
- Banquet 312 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 354 participants
- Banquet 492 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 498 participants
- Banquet 612 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 819 participants
- Banquet 924 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
21 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	10 participants	Configuration is not available for this hotel	10 participants
30 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	15 participants	Configuration is not available for this hotel	15 participants
37 m²	4 m	Configuration is not available for this hotel	15 participants	12 participants	18 participants	24 participants
41 m²	3 m	Configuration is not available for this hotel	15 participants	18 participants	24 participants	30 participants
42 m²	4 m	Configuration is not available for this hotel	18 participants	12 participants	18 participants	24 participants
44 m²	4 m	Configuration is not available for this hotel	12 participants	12 participants	Configuration is not available for this hotel	12 participants
70 m²	4 m	Configuration is not available for this hotel	24 participants	18 participants	36 participants	48 participants
80 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	24 participants	39 participants	50 participants
81 m²	4 m	Configuration is not available for this hotel	30 participants	24 participants	42 participants	48 participants
82 m²	4 m	Configuration is not available for this hotel	33 participants	36 participants	45 participants	48 participants
84 m²	4 m	Configuration is not available for this hotel	30 participants	24 participants	54 participants	48 participants
88 m²	4 m	Configuration is not available for this hotel	30 participants	24 participants	51 participants	48 participants
112 m²		Configuration is not available for this hotel	36 participants	36 participants	63 participants	72 participants
148 m²	6 m	Configuration is not available for this hotel	39 participants	36 participants	72 participants	72 participants
150 m²	4 m	Configuration is not available for this hotel	50 participants	54 participants	63 participants	90 participants
152 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	90 participants	108 participants
170 m²	6 m	Configuration is not available for this hotel	42 participants	36 participants	78 participants	96 participants
174 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	60 participants	Configuration is not available for this hotel	96 participants
177 m²	3 m	Configuration is not available for this hotel	42 participants	36 participants	84 participants	96 participants
194 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	120 participants	144 participants
196 m²	6 m	Configuration is not available for this hotel	45 participants	42 participants	102 participants	108 participants
200 m²	4 m	Configuration is not available for this hotel	42 participants	36 participants	120 participants	132 participants
297 m²	6 m	Configuration is not available for this hotel	75 participants	60 participants	165 participants	216 participants
364 m²	6 m	Configuration is not available for this hotel	78 participants	30 participants	198 participants	252 participants
421 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	264 participants	312 participants
607 m²	6 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	354 participants	492 participants
740 m²	6 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	498 participants	612 participants
1060 m²	6 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	819 participants	924 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our accommodation(s)

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for any type of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi access, in-room safe, and a modern ensuite with Mercure branded bath products.

Room

Standard Room with 1 King Bed

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Standard Room with 2 Queen Beds

Max. number of persons: 4
Area: From 40 m² / 430 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Superior Room 1 King Bed Lake View

Max. number of persons: 3
Area: From 30 m² / 322 sq ft
Views: Lake View

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Premium Room with 1 King Bed

Max. number of persons: 2
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Premium Room 2 Queen Beds

Max. number of persons: 3
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Privilege Room 1 King Bed Lake View

Max. number of persons: 3
Area: From 30 m² / 322 sq ft
Views: Lake View

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Room

Premium Family Room 1 Queen and 2 Single Beds

Max. number of persons: 4
Area: From 52 m² / 559 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite

Superior 1 Bedroom Suite 1 King Bed Lake View

Max. number of persons: 3
Area: From 40 m² / 430 sq ft
Views: Lake View

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite

Loft Suite 1 King Bed

Max. number of persons: 3
Area: From 63 m² / 678 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite

Superior Loft Suite 1 King Bed

Max. number of persons: 3
Area: From 119 m² / 1280 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 374 reviews

TripAdvisor Rating 3.5/5 895 reviews

Great Location

David W. Couples - 9/23/2022 Confirmed reviews ALL

Stayed at the hotel as its not in the city , but close , car parking and breakfast as part of deal Didn't have flags at 1/2 mast for Queens mourning period (bit rude) Room a bit tired and dated

Dear David, Thank you very much for your outstanding ratings regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

Well located

T. Couples - 9/20/2022 Confirmed reviews ALL

Overall, the cost and location is excellent. However, we faced the situation where there were no power outlet next to the bed (for CPAP machine), and was unable to reach anyone through the in-house phone.

Dear Kirk, Thank you very much for your outstanding ratings regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

Comfortable, prompt service, clean room.

Anonymous Business - 9/20/2022 Confirmed reviews ALL

The amount of cigarette smoke permeating the foyer areas including bar seating where we had dinner was very unpleasant.

Dear Louise, Thank you very much for your outstanding ratings regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Traupel Rooms Division Manager

Poor service

Emma Solo - 9/20/2022 Confirmed reviews ALL

I booked a ‘fuel up your stay’ package which included a $25 fuel voucher. Staff didn’t know what the package was and told me it wasn’t a thing. Eventually someone gave me a $25 Amcal voucher. When I used the voucher it declined because the hotel hadn’t activated it. I emailed and heard nothing back. Very frustrated with this service.

Dear Emma, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Albert Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Traupel Rooms Division Manager

Good

Anonymous Solo - 9/20/2022 Confirmed reviews ALL

Friendly staff, clean rooms, easy parking, close to function. Surprised that restaurant was not open on Sunday night

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