Mercure Melbourne Albert Park 4 stars

Name: Mercure Melbourne Albert Park
Address: MELBOURNE, 3004, AUSTRALIA
Telephone: (+61)3/95294300
Rating: 4.0

Customer review rating 4.0/5 6,281 reviews

ALLSAFE approved hotel

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+ 30 Services

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Mercure Melbourne Albert Park

Hotel for travellers looking for local and authentic experiences

Our team at the Pullman Mercure Melbourne Albert Park look forward to ensuring you a safe and comfortable stay. We have been certified to be an ALLSAFE hotel which provides you peace of mind that we are fully compliant with rigid safety protocols.

Michael THOMAS, Hotel Manager

The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbourne's largest conference and event centers. Choose from 28 function rooms with over 2,600 square meters of space with a seating capacity of up to 1400 guests.

With its central location and Albert Park Lake setting, Mercure Melbourne Albert Park combines the best of both worlds, providing a base that allows easy access to the city, while allowing guests to get away from the hustle and bustle of city life. Minute s from the CBD, this impressive Melbourne hotel also offers easy access to the St Kilda Road business district, and to Melbourne Airport via the freeway. Guests can explore Melbourne, and closer at hand, the Botanic Gardens and the Shrine of Remembrance.

With a public transport network on the doorstep, Mercure Melbourne Albert Park provides easy access to the best of Melbourne, including nearby St Kilda and Luna Park, the Botanic Gardens, Southbank, Crown casino, MSAC and the Melbourne Grand Prix circuit.

Hotel extras

28 Pullman Meeting rooms, for a successful meeting or event
Windows Restaurant for modern on site dining and buffet breakfast daily
Underground car parking, Valet car parking and on-site Hertz car rental available
Close to St Kilda Beach, South Melbourne Markets and Chapel Street for shopping and dining
Only 10 minutes to Melbourne CBD, and picturesque lakeside location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
MELBOURNE INTLPaying
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

Swimming pool
- Pool
- Indoor heated pool(Nearby)
Well-being
- Massage (Paying)(Nearby)
- Sauna
Babysitting on request
GolfPaying
- Golf (Paying)(Nearby)
- Golf lessons (Paying)(Nearby)
TennisPaying
- Outdoor tennis court (Paying)(Nearby)
- Tennis (Paying)(Nearby)
Beach and water sportsPaying
- Boat excursions (Paying)(Nearby)
- Pedal boat (Paying)(Nearby)
Bicycles rental (Nearby)Paying

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS
Snack & beverage machinePaying

28 meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Please note that this hotel is open for guests who have a permitted reason to stay at this hotel under the relevant Victorian Government Restricted Activity Directions (made under the Public Health and Wellbeing Act 2008 (VIC)) which are in place at the time of the guests stay. Furthermore, the Executive Lounge, swimming pool, spa & gym facilities are currently closed under government restrictions. Our Restaurant and Bar are also temporarily closed, however, room service is still available for all guests.

Hotel location

Mercure Melbourne Albert Park

65 Queens Road
ALBERT PARK
3004
melbourne
australia

Tel: +61395294300

Fax: (+61)3/95213111

Contact email :

Check-in from 14h00

Check out up to 11h00

TULLAMARINE AIRPORT : Star Bus ALBERT PARK

By plane
MELBOURNE INTL At 28.9km / 17.96 miles - Shuttle paying
By train
PRAHRAN At 2.4km / 1.49 miles

GPS :-37.84978, 144.978662

Your meetings and events

Combining exceptional conference facilities and a wide range of accommodation and leisure options, Mercure Melbourne Albert Park is the ideal choice of venue for meetings, conferences and events in Melbourne. Home to one of city's most extensive event spaces, this impressive Melbourne conference centre can accommodate all types of meetings and events, with the capacity to cater for 4 to 1400 delegates. Versatile and modern, the hotel's 31 event spaces can be arranged in a variety of function layouts, making it perfectly suited to hosting both small, intimate meetings, and large conferences, trade shows and gala dinners. The hotel's dedicated events team and onsite audio visual company are on hand to assist with any technical and event enquiries.

meeting rooms

From 1 to 1,400

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 15 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 10 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 24 participants
- Height 2 m
- Theatre style 45 participants
- U-shaped Room 15 participants
- Board-room 18 participants
- Classroom style 24 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 18 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 24 participants
- Height 3 m
- Theatre style 32 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet 12 participants
Configuration is not available for this hotel
- Height 3 m
- Theatre style 72 participants
- U-shaped Room 24 participants
- Board-room 18 participants
- Classroom style 36 participants
- Banquet 48 participants
- Height 2 m
- Theatre style 72 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 24 participants
- Classroom style 39 participants
- Banquet 50 participants
Configuration is not available for this hotel
- Height 3 m
- Theatre style 78 participants
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 42 participants
- Banquet 48 participants
- Height 3 m
- Theatre style 84 participants
- U-shaped Room 33 participants
- Board-room 36 participants
- Classroom style 45 participants
- Banquet 48 participants
- Height 3 m
- Theatre style 84 participants
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 54 participants
- Banquet 48 participants
- Height 3 m
- Theatre style 84 participants
- U-shaped Room 30 participants
- Board-room 24 participants
- Classroom style 51 participants
- Banquet 48 participants
- Height
- Theatre style 108 participants
- U-shaped Room 36 participants
- Board-room 36 participants
- Classroom style 63 participants
- Banquet 72 participants
- Height 6 m
- Theatre style 140 participants
- U-shaped Room 39 participants
- Board-room 36 participants
- Classroom style 72 participants
- Banquet 72 participants
- Height 6 m
- Theatre style 140 participants
- U-shaped Room 39 participants
- Board-room 30 participants
- Classroom style 48 participants
- Banquet 100 participants
- Height 6 m
- Theatre style 144 participants
- U-shaped Room 39 participants
- Board-room 36 participants
- Classroom style 72 participants
- Banquet 72 participants
- Height 3 m
- Theatre style 160 participants
- U-shaped Room 50 participants
- Board-room 54 participants
- Classroom style 63 participants
- Banquet 90 participants
- Height 3 m
- Theatre style 156 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 90 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel
- Height 6 m
- Theatre style 140 participants
- U-shaped Room 39 participants
- Board-room 30 participants
- Classroom style 48 participants
- Banquet 100 participants
- Height 6 m
- Theatre style 170 participants
- U-shaped Room 48 participants
- Board-room 39 participants
- Classroom style 72 participants
- Banquet 120 participants
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 60 participants
- Classroom style Configuration is not available for this hotel
- Banquet 42 participants
Configuration is not available for this hotel
- Height 3 m
- Theatre style 150 participants
- U-shaped Room 42 participants
- Board-room 36 participants
- Classroom style 84 participants
- Banquet 96 participants
- Height 3 m
- Theatre style 204 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 120 participants
- Banquet 144 participants
Configuration is not available for this hotel
- Height 6 m
- Theatre style 204 participants
- U-shaped Room 45 participants
- Board-room 42 participants
- Classroom style 102 participants
- Banquet 108 participants
- Height 3 m
- Theatre style 216 participants
- U-shaped Room 42 participants
- Board-room 36 participants
- Classroom style 120 participants
- Banquet 132 participants
- Height 3 m
- Theatre style 500 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 264 participants
- Banquet 312 participants
Configuration is not available for this hotel
- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel
- Height 6 m
- Theatre style 1400 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 540 participants
- Banquet 1000 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area, Sort ascending	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
M:1 - m:10		3 m	15 participants	Configuration is not available for this hotel	10 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Boardroom	30 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Lake 3	37 m²	3 m	30 participants	15 participants	12 participants	18 participants	24 participants
Victoria	41 m²	2 m	45 participants	15 participants	18 participants	24 participants	30 participants
Lake 4	42 m²	3 m	40 participants	18 participants	12 participants	18 participants	24 participants
Lake 1	44 m²	3 m	32 participants	12 participants	12 participants	Configuration is not available for this hotel	12 participants
Lake 2	70 m²	3 m	72 participants	24 participants	18 participants	36 participants	48 participants
Albert	80 m²	2 m	72 participants	Configuration is not available for this hotel	24 participants	39 participants	50 participants
Lake 3 & 4	81 m²	3 m	78 participants	30 participants	24 participants	42 participants	48 participants
Park	82 m²	3 m	84 participants	33 participants	36 participants	45 participants	48 participants
State 1	84 m²	3 m	84 participants	30 participants	24 participants	54 participants	48 participants
State 2	88 m²	3 m	84 participants	30 participants	24 participants	51 participants	48 participants
Lake 1 & 2	112 m²		108 participants	36 participants	36 participants	63 participants	72 participants
Grand 1	148 m²	6 m	140 participants	39 participants	36 participants	72 participants	72 participants
Grand 3	148 m²	6 m	140 participants	39 participants	30 participants	48 participants	100 participants
Grand 2	148 m²	6 m	144 participants	39 participants	36 participants	72 participants	72 participants
Lake 1 - 3	150 m²	3 m	160 participants	50 participants	54 participants	63 participants	90 participants
Lake 2 - 4	152 m²	3 m	156 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	90 participants	Configuration is not available for this hotel
Grand 4	154 m²	6 m	140 participants	39 participants	30 participants	48 participants	100 participants
Grand 5	170 m²	6 m	170 participants	48 participants	39 participants	72 participants	120 participants
State 1 & 2	174 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	60 participants	Configuration is not available for this hotel	42 participants
Element	177 m²	3 m	150 participants	42 participants	36 participants	84 participants	96 participants
Lake	194 m²	3 m	204 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	120 participants	144 participants
Grand 6	196 m²	6 m	204 participants	45 participants	42 participants	102 participants	108 participants
State 3	200 m²	3 m	216 participants	42 participants	36 participants	120 participants	132 participants
State	421 m²	3 m	500 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	264 participants	312 participants
Grand 5, 6, 7	1001 m²		Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel
Grand ballroom	1450 m²	6 m	1400 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	540 participants	1000 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Day light
Video equipment
Overhead projector
Airconditioned meeting room
WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for any type of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi and cable internet access, in-room safe, and a modern ensuite with Mercure branded bath products.

Standard Room with 1 King Bed

Max. number of persons: 3

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Room with 2 Queen Beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Room 1 King Bed Lake View

Max. number of persons: 3
Views: Lake View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Premium Room with 1 King Bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Premium Room 2 Queen Beds

Max. number of persons: 3
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Privilege Room 1 King Bed Lake View

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Views: Lake View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Premium Family Room 1 Queen and 2 Single Beds

Max. number of persons: 4
Area: From 52 m² / 560 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Rooms

Superior 1 Bedroom Suite 1 King Bed Lake View

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: Lake View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Loft Suite 1 King Bed

Max. number of persons: 3
Area: From 63 m² / 678 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Suites

Our restaurants and bars

WINDOWS RESTAURANT

Type of cuisine: Regional

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ESPRESSO BAR

Type of cuisine: Cafe

This contemporary licensed venue, located on the ground floor of the hotel is the perfect spot for an early morning coffee, relaxed lunch or informal meeting. cafe@sebel offers specialty teas, espresso coffee, bakery items, fresh salads and sweet treats.

Lunch

07:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ATRIUM BAR AND LOUNGE

The Atrium Bar Lounge is an ideal location in Albert Park bar for an after-work drink or casual bite to eat with friends. Enjoy the ambience whilst sampling an impressive beverage selection imaginative cocktails and an extensive snack menu.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Nice stay

Eddie B. Couples - 14/09/2020 Confirmed reviews ALL

Was a nice stay, only downside was as a Platinum member I usually get a welcome pack with water and some other surprises but on this occasion I didn't receive anything.

A bed for the night

Rita D. Families - 08/07/2020 Confirmed reviews ALL

The room was cool. Maintenance come and said they would turn the heat up. After an hour it was still cool so we ask for a heater and that worked. The room had 2 queen bed but only one comfortable chair. So my sister had to sit on the desk chair or on the bed after 4 hours of sitting in a car.

Beautiful Room and the best customer service

Lindy W. Solo - 02/07/2020 Confirmed reviews ALL

The staff at the Mercure are outstanding. Nothing is to much trouble and their customer service is amazing. Thanks so much for a great stay in a beautiful room.

Dear W., Thank you for taking the time to provide this feedback. I am most delighted to read that you thoroughly enjoyed your stay with us . I am also pleased to hear that our friendly team were able to accommodate all your needs. I will pass on your compliments to Rhett and Nicola, as they will be thrilled to hear that they helped you to enjoy your stay. Thank you for choosing to stay with the Mercure Melbourne Albert Park and we look forward to welcoming you back in the near future. Kind regards, Michael Thomas. General Manager.

Great location With good people to help you out

Stan Families - 02/07/2020 Confirmed reviews ALL

it was Excellent experience I really enjoyed it clean Room good facilities

Cassie Business - 02/07/2020 Confirmed reviews ALL

Friendly staff and appreciate the covid safety efforts Room was extremely average, bathroom nkt very clean

All good

Anonymous Business - 30/06/2020 Confirmed reviews ALL

Fine

Well located

Amy G. Couples - 28/06/2020 Confirmed reviews ALL

Nice room, good that check out was late Not happy that milk or coffee was not provided (only 1 sachet left). When i asked the reception, it took over 1.5hours before someone bought it up. I even suggested to go down to get it as i was so desperate and it was so late. Someone had made the bed. but didn't stock up the coffee and didn't replace new cups.

well located

Fiora Couples - 28/06/2020 Confirmed reviews ALL

the rooms were clean, staff friendly and the hotel quite and comfortable

Great location - looking a bit old

Anonymous Couples - 22/06/2020 Confirmed reviews ALL

The location was great, staff were excellent but the place is looking a bit tired. The bathroom in particular could do with an upgrade.

Comfortable

Michael Solo - 20/06/2020 Confirmed reviews ALL

All good, of course if the pool etc was open it would be better.

Good transit hotel not well located for a turistic experience=away from city life &plenty traffic

Andy Business - 18/06/2020 Confirmed reviews ALL

Your crew=very good Hotel location=average Hotel restaurant/breakfast selection=very average and pricy Premise common interiors=nice and good. Level4 rooms=a bit worn out and average =need renovation. Room bathroom=definitely needs renovation=almost not acceptable by geneal public unless others are paying. Front desk/reception=too far fown and in the dark.

ok place to stay

Theo Z. Business - 18/06/2020 Confirmed reviews ALL

poor .beds were hard as and when we booked the room it said that the motel had foxtel well guess what no it dont . so very unhappy

Nice clean rooms, friendly staff

Muzza Couples - 15/06/2020 Confirmed reviews ALL

Good over night stay, As always at Accor hotels

Dear Mr D., Thank you for such a wonderful review of our hotel. It is always warming to see that we have made you stay enjoyable and welcoming, especially during these times. Stay safe and we look forward to welcoming you back again soon. Kind Regards, Michael Thomas. General Manager.

Great, comfortable and handy location

Ben Business - 14/06/2020 Confirmed reviews ALL

I had a quick one night stay for business, and I was warmly welcomed, my room was immaculate, and and was very comfortable during my brief stay.

Dear Mr M., Thank you for choosing to stay with us at Mercure Melbourne Albert Park and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. I'll be sure to pass on your feedback to our team as we do strive every day to make guests feel welcomed, especially during these times. Thank you again and we look forward to welcoming you back again soon. Kind Regards, Michael Thomas. General Manager.

Great Stay

Murray C. Solo - 10/06/2020 Confirmed reviews ALL

The two day stay was extremely rewarding as I was able to lock myself away and get all PC work up to day. There are a number of issues that I would like to comment on. First, the staff and service I received was fantastic, especially under there trying times. Reception Staff were great, Room Service was very good and also the gentleman who was cleaning the room was very polite. There are a number of issues I would raise with you. I also profess, that I have worked in the hospitality previously. I also raised these issues with the duty Manager on my departure. 1. Upon entering the room (4405) I noticed there was a stain on the right hand of the walk way to the main room. 2. Where the chair was for the desk area, the carpet was worn and needs replacing. 3. The hot water tap in the shower area needs replacing and unless you use force the shower drips. 4. In the corner of the shower area there was a small amount of mold. 5. The bath had a few chips in it. I realise that this is an old style of bath. 6. One of the bed table lights looks as if there is a burn mark on it. 7. I found that a windows could be opened. This was great. IN the afternoon when it was sunny I decided to get some fresh air into the room. Problem was that the window could not be wound in completely. ( I did not have a screw with me to fix it. )

Dear Mr C., Thank you for choosing to stay with us at Mercure Melbourne Albert Park and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. I have passed out this review to our housekeeping and our engineering departments, so that we may improve our quality of service to a high degree for future stays. Thank you again and we look forward to welcoming you back again soon. Kind regards, Michael Thomas. General Manager.

good stay, great location

Robbie Couples - 10/06/2020 Confirmed reviews ALL

purely a leisure stay, nice to get out after covid restrictions have eased a bit. nice room, great view of lake, would have been nice to have kitchenette there. i dont like a shower over the bath though

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Michael Thomas. General Manager.

Well located

Barbara Couples - 08/06/2020 Confirmed reviews ALL

Superb hotel staff made this an agreeable stay at a difficult time.

Dear Mrs M., Thank you for taking the time to provide this feedback. I am most delighted to read that you thoroughly enjoyed your stay with us . I am also pleased to hear that our friendly team were able to accommodate all your needs and help make you feel safe during these times. Thank you for choosing to stay with Mercure Melbourne Albert Park and we look forward to welcoming you back in the near future. Kind regards Michael Thomas. General Manager.

Cancelled Reservation-No Reply from Accor as yet!

Lina D. Couples - 18/03/2020 Confirmed reviews ALL

Good morning, As per my below confirmation for accommodation which was booked for 13-16 March 2020. We travelled to Melbourne on Friday 13 March 2020 for the Melbourne F1 Grand Prix, which was cancelled. Unfortunately we were unable to enjoy our stay to watch the F1 due to the Coronavirus outbreak at Albert Park, and we were forced to cancel our stay in case there were infected people in the hotel. I spoke to reception and was advised to email you regarding a refund or alternatively a credit. Accor is a reputable chain of Hotels and to adhere to the integrity of the Accor Hotels, we would greatly appreciate if you could provide us with a refund or alternatively a credit. As this cancellation was made due to the pandemic of the Coronavirus. Look forward to hearing from you. Thank you & Kind regards, Lina D.

Well located, clean, comfortable, onsite breakfast buffet especially good for travellers.

Peta T. Business - 15/03/2020 Confirmed reviews ALL

Very happy.

Dear Mrs T., We very much appreciate your comments regarding your stay at the Mercure Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Kind regards, Michael Thomas. General Manager.

Comfortable with good amenities

Span0504 12/03/2020 TripAdvisor review

No complaints we received an upgrade! Pool & sauna as enjoyable as ever. Staff always polite & helpful. Breakfast had a fair selection of items, couple of which could have been hotter (do a few heat checks?) yet was still enjoyable. Stayed a few times now and will return again.

Thank you for your wonderful review! We are so glad to see that you enjoyed your stay with us at Mercure Melbourne Albert Park, especially enough that you would consider coming back again. I have passed on your comments regarding your breakfast experience to our F&B team for further review. Thank you again for your feedback and we look forward to welcoming you back in the future. Kind Regards, Michael Thomas. General Manager.

Our most recent 20 reviews

In partnership with TripAdvisor

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Mercure Melbourne Albert Park 4 stars

Hotel extras

Hotel location

Mercure Melbourne Albert Park

Your meetings and events

General equipment

Our accommodation(s)

Standard Room with 1 King Bed

Standard Room with 2 Queen Beds

Superior Room 1 King Bed Lake View

Premium Room with 1 King Bed

Premium Room 2 Queen Beds

Privilege Room 1 King Bed Lake View

Premium Family Room 1 Queen and 2 Single Beds

Superior 1 Bedroom Suite 1 King Bed Lake View

Loft Suite 1 King Bed

Our restaurants and bars

WINDOWS RESTAURANT

ESPRESSO BAR

ATRIUM BAR AND LOUNGE

Our guest reviews for Mercure Melbourne Albert Park

Our other hotels nearby

Pullman Melbourne Albert Park Hotel

Mantra St Kilda Road Melbourne

The Cullen Melbourne - Art Series

The Blackman Melbourne - Art Series

Our guest reviews for
Mercure Melbourne Albert Park