Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,291 reviews

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Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

ALLSAFE approved hotel

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Grand Mercure is introducing a fresh and personalized approach to plan your meetings, conventions, seminars and incentive events. The meeting rooms are equipped with High-Speed WIFI, complete video and sound system.

Room descriptions and layouts

11 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,291 reviews

TripAdvisor Rating  4.5/5  2,835 reviews

Good..

Customer review rating 4.5/5

Victory Families - Confirmed reviews ALL

Goods...

Dear Mr. Victory B., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good services

Customer review rating 4.5/5

Abi A. Families - Confirmed reviews ALL

What an experrience, we will be be back next year thank you mercure

Dear Mr. Abi, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Excellent Service

Customer review rating 5.0/5

Yoan J. B. Families - Confirmed reviews ALL

Our second time staying at Grand Mercure Setiabudi, We were staying this time for my daughter’s birthday. Ms Caroline helped us with Checking Into the hotel and make sure all of our pre-arrangements were met. Unlike usual, we were staying at Junior suite which I can say quite different from Lagoon Access Room. We really enjoyed the spacious room and bathroom and the living room and the direct access to balcony near the upper restaurant. Absolutely stunning mountain view and the weather was incredible. What a way to start the weekend. We then move to our regular room at Lagoon access room and it didn’t disappoint… The extra afternoon tea was approved by the children. Overall, our dining experience was excellent. Variation of food was great. The changes of layout of the restaurant was also nice. Ms. Diani also helped us preparing birthday cake for my daughter, thank you so much! We will always come back to Grand Mercure Setiabudi because we felt like spending holiday at our own hotel. Keep it guys and thank you very much! We will see u soon ♥️

Dear Mrs. B. Yoan J., Thank you for your wonderful feedback. It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially to Caroline and Diani. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

staycation

TripAdvisor rating 5.0/5

fahmizyhy Friends getaway - TripAdvisor review

I stayed here for one day here at weekend and i was mesmerized with the interior of this hotel, it was a modern style. It was very good for a view when u open ur window. The room was neat and clean. I love the food they served for breakfast, it has a wide variation of food, from western to east.

Dear Mr. Fahmi, Thank you for taking the time to give the astonished feedback of our hotel. I am so glad to hear that your stay was so wonderful and nothing was missing for your staycation. Our staff are delighted to read your amazing feedback as they love to offer an experience to blow your mind away. Hope it will not be too long before we get a chance to welcoming you and your little one in the near future. Yours sincerely, Engkun Kurnia General Manager

Annual Conference 2022

TripAdvisor rating 5.0/5

339tinh TripAdvisor review

Thank you Team Grand Mercure Setiabudi for your kind support during our event held on 23-25 Nov 2022. Super fast response to our inquiries from day 1 we booked the hotel, preparation and during our event. Big thanks to our PIC: Ms Frisa Asrilia - you are the best!

Dear guest, Thank you for the astonished feedback on this site. It is indeed our accomplishment to be able to make your stay most memorable. Very happy to hear that our staff and service met your needs and expectations. Please be assured that I will pass your so kind words about service to all of our team and especially to Frisa. Once again, thank you for your trust in us and recommending our hotel to other travelers as a good hotel for meeting. We look forward to welcoming you back very soon. Warm regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 146 reviews 8.4/10 Location
  • 662 reviews 8/10 Room
  • 646 reviews 9/10 Service
  • 15 reviews 7.7/10 WiFi
  • 484 reviews 8.5/10 Food
  • 351 reviews 9/10 Amenities
  • 323 reviews 8.2/10 Cleanliness
  • 241 reviews 8.2/10 Breakfast

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