ibis Adelaide Hotel 4 stars

Customer review rating 4.5/5 20,010 reviews
ibis Adelaide
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+ 22 Services

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Contact email

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :  J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Companies

  • BANK SA 0.2 km / 0.12 mi
  • BHP BILITON 0.2 km / 0.12 mi
  • ERNST & YOUNG 1.0 km / 0.62 mi
  • GOODMAN FIELDER 2.0 km / 1.24 mi
  • GREAT SOUTHERN RAIL 1.0 km / 0.62 mi
  • INSTITUTE OF SPORT 2.0 km / 1.24 mi
  • PERNOD RICARD 1.5 km / 0.93 mi
  • TELSTRA 1.0 km / 0.62 mi
  • TOYOTA 2.0 km / 1.24 mi
  • WESTPAC 0.5 km / 0.31 mi
Companies

Your meetings and events

Ideally suited to hosting small to mid-size events in Adelaide, ibis Adelaide offers a range of versatile meeting options for both social and business events. From boardroom and classroom, to banquet and theatre, the hotel's two meeting rooms can be arranged in a variety of convenient configurations. Guests organising an event at this Adelaide hotel can choose to use the meeting rooms separately, or combine the two to create one large event space that has the capacity to accommodate up to 98 delegates. Guests can also enjoy access to a wide range of conference facilities, including a podium, an overhead projector, video equipment and Wi-Fi internet access. Event staff at the hotel is on hand to offer organisational assistance and personalised service.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

DELUXE CORNER ROOM, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Non contractual photo

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

20,010 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,814 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location

Customer review rating 4.5/5

Aniket S. Couples - 01/04/2020 Confirmed reviews ALL

A great stay for our first few days in Adelaide. Very conveniently located near Rundle Mall. Staff is super helpful. Thanks for a great stay.

Our pleasure, it was great to have you! Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Good stay

Customer review rating 4.5/5

Chris D. Business - 01/04/2020 Confirmed reviews ALL

I had a pleasant stay at the hotel. It was clean and upto expectations. Loved the location. Was pleased to see my room tidied up very well every day after getting back from work.

Dear Chris, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us. I am also so glad to hear that the room and especially its cleanliness were up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Front Office Manager ibis Adelaide

Good Stay

Customer review rating 4.5/5

M. Business - 31/03/2020 Confirmed reviews ALL

Good Stay

Dear Saravanan, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Good stay

Customer review rating 4.5/5

Anonymous Business - 30/03/2020 Confirmed reviews ALL

-Staff were friendly and helpful -Well located easy to access. Rooms are clean and tidy. -Internet connection was surprisingly good! -Could use some more power points particularly by the bed. -Would be nice if the TV HDMI/USB ports were available to use

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great location

Customer review rating 4.5/5

Paul Couples - 30/03/2020 Confirmed reviews ALL

Ideal location, clean and nice views from the comfortable corner room

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you have enjoyed all aspects of your stay with us, particularly the cleanliness of the hotel and the service provided by my team. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kim Fraser Team Leader Ibis Adelaide

Central location, walking distance to most things

Customer review rating 4.5/5

Debbie Couples - 29/03/2020 Confirmed reviews ALL

In spite of Covid 19 happening all around us the staff were upbeat and helpful in every way. From the reception staff still pointing us in the right direction to the wait & kitchen staff providing us with a safe environment & delicious food.

Dear Mal, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Sincerely, Kim Fraser Team Leader Ibis Adelaide

Another stay at ibis Adelaide

Customer review rating 4.5/5

Steve M. Solo - 27/03/2020 Confirmed reviews ALL

I always stay at ibis when in Adelaide.....that says it all.

Dear Stephen, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Clean room

Customer review rating 4.5/5

Vimal S. Solo - 26/03/2020 Confirmed reviews ALL

Service provided by staff at the reception was great. Room was need and tidy

Dear Vimal, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located, clean and well appointed rooms

Customer review rating 4.5/5

Anonymous Business - 26/03/2020 Confirmed reviews ALL

Pleasant stay considering the COVID-19 situation. Staff pleasant and efficient.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located

Customer review rating 4.5/5

Anne Couples - 25/03/2020 Confirmed reviews ALL

We love the hotel, quiet bar area and food. The air conditioner really didn’t cool our small room and on occasions the room shook, which was at times a but unsettling. We should have asked to change rooms but we put up with it. The car parking was a good deal, especially as our stay was for 3 nights. Staff looked stressed but it was a difficult period with the closures of hospitality businesses. The bar area is so comfortable and we love that area. We will be back but will ask for a better room. Thanks, Anne

Dear Anne, Thank you for choosing to stay with us at Ibis Adelaide. I am pleased that you enjoyed our bar and restaurant area. It is disappointing that the air conditioning unit in the room was not able to fully cool the room and our maintenance team will investigate this along with your other comments about the room. I do hope that we have the chance to welcome you back in the future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Exceeded expectations,

Customer review rating 4.5/5

John T. Couples - 25/03/2020 Confirmed reviews ALL

Staff courteous, friendly & helpful. Especially with the onset of the coronavirus, our stay was cut short & staff assisted with a refund of the remaining day's accommodation charge. Meals were good, despite the interruption of spacing requirements. Building standards were excellent, & premises clean & tidy. We enjoyed our stay with you.

Dear John, Thank you for staying with us at Ibis Adelaide and for taking the time to share your feedback. I am pleased that you enjoyed your stay with us and that we were able to offer you flexibility in these times. Hopefully we have the chance to welcome you back to Ibis Adelaide in the future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Great Hotel Loved My Stay

Customer review rating 4.5/5

Daniel M. Solo - 25/03/2020 Confirmed reviews ALL

I love staying at the Ibis Adelaide, it is a wonderful hotel in a perfect location. The staff are all friendly, professional and helpful especially at reception, and the rooms are great, really comfortable and have wonderful views (depending on location within the building) of the Adelaide City skyline and the Lofty Ranges. The internet terminals on the ground floor are really good and convenient. I have stayed at Ibis Adelaide before, and then as now I give it 10/10. I will definitely be returning, hopefully sooner rather than later.

Dear Daniel, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had another nice visit and enjoy the views from our rooms. Your lovely comments about the staff will be shared with the rest of the team as I am sure that this will serve as encouragement to everyone. We hope to see you again in the near future. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Location is good. Quick respond about corona issue, but very less amenities, and cleanliness need to be improved

Customer review rating 4.5/5

Anonymous Business - 25/03/2020 Confirmed reviews ALL

The breakfast need to fill faster. I ate at around 7.30 but some food empty, and they fill it again when i'm almost finish eat at 8.00. and i'm quite surprise the amenities is so minimum. They only provide shower and shampoo gel. But they are prepare to anticipate corona issue. They check every guest check in. My suggestion is need to check at every entrance door. Maybe they still not show fever when check in. But letter they show fever. And the guest not stay need to be checked too. You only check check in guest. Also for hand sanitizer, need to put on every entrance.

Dear Andi, Firstly allow me to thank you for taking the time to share your feedback with us. As General Manager of ibis Adelaide, I was saddened to read your feedback as it appears you did not fully enjoy your stay with us, for which I sincerely apologise. We appreciate your detailed comments on the Coronavirus response and some shortcomings in how it was handled. We are doing our best to look after our staff and out guests and we are making improvements as we receive more suggestions and updates from our government. Andi, thank you again for your feedback, and I look forward to welcoming you back to ibis Adelaide in the near future. Kind regards, Daria Felde Front Office Manager ibis Adelaide
Customer review rating 4.5/5

Vanessa Business - 24/03/2020 Confirmed reviews ALL

Very clean room and friendly staff thank you

Dear Vanessa, We very much appreciate your comments regarding your stay at the ibis Adelaide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office

Perfect location

Customer review rating 4.5/5

Sas Couples - 24/03/2020 Confirmed reviews ALL

Everything we needed in a hotel stay. Centre of town, great breakfasts, even accommodating my gluten-free requirements with a smile. Ironing board & hair dryer a additional bonus

Dear Saskia, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially the restaurant/breakfast team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office

Convenient, close to activities, and a hassle-free stay

Customer review rating 4.5/5

Lee Couples - 23/03/2020 Confirmed reviews ALL

Chose hotel for location during Adelaide Festival & Adelaide Fringe. Smallish room for a week’s stay, with little storage space, but very quiet on 16th floor, with lots of light (full window). Good shower with great pressure and hot water & no leaks! Good bed, but pillows too fat for comfortable sleeping. Small fridge in room didn’t have freezer, but staff happy to freeze item for us. Fridge too small to cool a wine bottle. Overlapping curtains appreciated for a good sleep in (no light leakage). Very clean. Great wifi allowance as Accor member. No issues with connectivity.

Dear Lee Suzanne, We very much appreciate your comments regarding your stay at the ibis Adelaide. I'm glad to hear you enjoyed your stay with us, especially the bed, shower and location. I have noted your comments about the pillow options, fridge and bench seat, and will pass them through to the relevant departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office

Good location very nice place to stay

Customer review rating 4.5/5

Ken I. Business - 23/03/2020 Confirmed reviews ALL

I have stayed at Ibis Adelaide previously and feel that I would not stay anywhere else. it is simply a great combination of staff location and cleanliness.

Dear Kenneth, We very much appreciate your comments regarding your stay at the ibis Adelaide. Thank you again for sharing your experience, and we look forward to seeing you again on your next stay! Sincerely, Brianna Front Office

Great location

Customer review rating 4.5/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Very convenient to all things in the city. Loved the view from the window Had everything we needed

Dear Trish, We very much appreciate your comments regarding your stay at the ibis Adelaide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office

Clean nice sized rooms

Customer review rating 4.5/5

Brad Couples - 23/03/2020 Confirmed reviews ALL

Great location near many restaurants etc and Rundle Mall. Very clean and modern room with very comfortable beds.

Dear Brad, We very much appreciate your comments regarding your stay at the ibis Adelaide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office

Excellent long-term stay.

Customer review rating 4.5/5

Jessica Solo - 23/03/2020 Confirmed reviews ALL

I stayed for over 2 months and the experience was easy and comfortable. House keeping is especially excellent with their attention to detail and courtesy. Reception staff were excellent including when I had to cut my trip short due to Covid-19. I also enjoyed the restaurant, they have quality staff and food.

Dear Jessica, Thank you for your lovely comments about your stay here with us, it was a pleasure to have you here! I will pass your kind words through to our housekeeping and restaurant team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brianna Front Office
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