ibis Adelaide Hotel 4 stars

Customer review rating 4.5/5 20,102 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Adelaide
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+ 22 Services

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :  J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Companies

  • BANK SA 0.2 km / 0.12 mi
  • BHP BILITON 0.2 km / 0.12 mi
  • ERNST & YOUNG 1.0 km / 0.62 mi
  • GOODMAN FIELDER 2.0 km / 1.24 mi
  • GREAT SOUTHERN RAIL 1.0 km / 0.62 mi
  • INSTITUTE OF SPORT 2.0 km / 1.24 mi
  • PERNOD RICARD 1.5 km / 0.93 mi
  • TELSTRA 1.0 km / 0.62 mi
  • TOYOTA 2.0 km / 1.24 mi
  • WESTPAC 0.5 km / 0.31 mi
Companies

Your meetings and events

Ideally suited to hosting small to mid-size events in Adelaide, ibis Adelaide offers a range of versatile meeting options for both social and business events. From boardroom and classroom, to banquet and theatre, the hotel's two meeting rooms can be arranged in a variety of convenient configurations. Guests organising an event at this Adelaide hotel can choose to use the meeting rooms separately, or combine the two to create one large event space that has the capacity to accommodate up to 98 delegates. Guests can also enjoy access to a wide range of conference facilities, including a podium, an overhead projector, video equipment and Wi-Fi internet access. Event staff at the hotel is on hand to offer organisational assistance and personalised service.

meeting room

From 1 to 98 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds City View

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

DELUXE CORNER ROOM, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Non contractual photo

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

20,102 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,816 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

A well appointed hotel

Customer review rating 4.5/5

Anonymous Solo - 01/08/2020 Confirmed reviews ALL

The stay was as good as it could be during covid19

Dear Gregory, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Kind regards, Kim Fraser Team Leader Ibis Adelaide

Great location, beautiful rooms

Customer review rating 4.5/5

Anonymous Couples - 30/07/2020 Confirmed reviews ALL

Amazing customer service from front office staff. Beautiful view from our room. Plenty of good restaurants around.

Dear Martina, Thank you very much for your positive feedback - I will share it with the team. They are doing a fantastic job of staying positive during these very challenging times. Thank you for supporting us! Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Well located

Customer review rating 4.5/5

Brent Business - 30/07/2020 Confirmed reviews ALL

Was in self quarantine for duration of stay

Lovely Stay

Customer review rating 4.5/5

Anonymous Families - 29/07/2020 Confirmed reviews ALL

The staff were lovely and made it easy to get in - during these difficult times, they were really helpful and cheery, which is what we needed as we were there for a funeral. They were terrific.

Dear Dianne, We very much appreciate your comments regarding your stay at the ibis Adelaide. We are so pleased that you enjoyed your stay with us and that you found our staff to be helpful - that is exactly what we want for all of our guests! Thank you again for your feedback, and I look forward to welcoming you back to ibis Adelaide in the near future. Kind regards, Kim Fraser Team Leader Ibis Adelaide

Central location, modern accommodation

Customer review rating 4.5/5

Peta D. Couples - 28/07/2020 Confirmed reviews ALL

Central location. Modern and sleek.

Dear Peta, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Immaculately clean

Customer review rating 4.5/5

Julie Solo - 28/07/2020 Confirmed reviews ALL

Staying one night, room immaculately clean and tidy. Restaurant closed, but room service available.

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I am glad to hear that the room and especially its cleanliness were up to standard. Our lovely Housekeepers do not see guests face to face often and may not always get individual feedback but it is always good to address them as a team and let them know that their work is appreciated! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Excellent Staff with Excellent Service

Customer review rating 4.5/5

Linda M. Families - 27/07/2020 Confirmed reviews ALL

We had excellent service from the time we booked to the time we left.' Casey was most helpful. the rooms are clean and well looked after and the Motel is well located in the centre of Adelaide. Top Marks and we will stay again.

Dear Linda, Thank you so much for staying with us and also taking the time to give us some feedback. Your great comments about Casey will be shared directly With him. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located, beautiful views, quiet atmosphere

Customer review rating 4.5/5

Chloe &. D. Couples - 27/07/2020 Confirmed reviews ALL

It was a very enjoyable experience.

Dear Chloe, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide
Customer review rating 4.5/5

David Couples - 27/07/2020 Confirmed reviews ALL

We really enjoyed staying at The Ibis and will do so again due to its comfort and it being well sited for a visitor from Encounter Bay.

Thank you very much for such positive feedback. The team are working really hard to stay positive during these challenging times and will certainly be grateful for such good feedback. See you next time! Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Business Stay

TripAdvisor rating 4.5/5

adrianf872 Business - 27/07/2020 TripAdvisor review

stayed at Hotel in daytime only for business but hired room. The main issue I have is the coffee/ tea / milk etc was not restocked at any point in the the days. they also gave me a free drink voucher for 1 drink (you normally get one per night stay) but did not explain how to use it as the restaurant is closed. In addition the price change twice from when I first looked at the room, this was a business trip so not an issue to me but consistency in pricing would be nice. There were two staff members who where excellent I wish I could rate them separately but this scoring system does not work like this.

Great location - Great stay

Customer review rating 4.5/5

S. W. Solo - 26/07/2020 Confirmed reviews ALL

The experience was good from start to finish. Covid considerations thought of and carried out. I felt safe and enjoyed my stay. I could order food from hotel restaurant to takeaway. Well priced options. Bathroom amenities sufficient.

Hi S., Thank you for the encouraging feedback. The COVID -19 considerations are a change to all and it is nice to hear they have been well received. Hope to see you back again soon! Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Great location

Customer review rating 4.5/5

David M. Solo - 26/07/2020 Confirmed reviews ALL

The room was first class. Well looked after by staff

Dear David, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Perfect city stay.

Customer review rating 4.5/5

Cheryl Couples - 23/07/2020 Confirmed reviews ALL

A one night stay in the heart of the city. The room was stylish, the bed very comfortable and the shower was good. What more could you ask for the price?

Dear Cheryl, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Sincerely, Kim Fraser Team Leader Ibis Adelaide

Wall and carpet needs cleaning

Customer review rating 4.5/5

Anonymous Solo - 23/07/2020 Confirmed reviews ALL

My room had quite marked/dirty walls and a dirty/stained carpet. Without doubt the worst room I've stayed in this hotel, normally the rooms feel much fresher. It really needs to be cleaned. Everything else was good.

Dear Brendon, Thank you for choosing to stay with us at Ibis Adelaide and taking the time to share your feedback. I am sorry that your room on this occasion was no inline with our usual standards and your feedback will be shared with our housekeeping and maintenance team to ensure that we rectify the issues you encountered. We do hope that we are able to welcome you back soon. Kind regards, Kim Fraser Team Leader Ibis Adelaide

Good stay

Customer review rating 4.5/5

Roy Families - 21/07/2020 Confirmed reviews ALL

I and my family stayed for family holiday and to support Ibis Hotel in this Covid-19 time. We were happy with the quality of the hotel and service provided by the staff. I just want to share a not so pleasant aspect of the stay which is about homeless people in the hotel. I totally understand the good thing Ibis hotel is doing to help homeless people during this Covid-19 pandemic; but they didn't make me comfortable in the hotel especially considering I have my children with me as well. There was one occasion where they went into the lift when we were already in the hotel. We told them that the lift has only 2 people limit but they didn't care and still barged in. I was speechless with that incident since the sign of that lift limit was everywhere.

Dear Roy, We very much appreciate your support during these extremely challenging times. We have certainly seen a change in our guests demographic and are working closely with our team to provide them with the training and confidence to turn away guests that display anti social behavior and do not respect the required social distancing. Please accept my apologies for this experience and I do hope the next stay is much closer to what you would normally expect. Kind regards, Sarah Sarah Baddams General Manager ibis Adelaide

Great location, clean and pleasant stay

Customer review rating 4.5/5

Daryl Couples - 21/07/2020 Confirmed reviews ALL

Clean, comfortable beds, great location, central to everything in Adelaide, just park your car and walk every where. The staff were excellent, we will be back

Dear Daryl, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Kind regards, Kim Fraser Team Leader Ibis Adelaide

Great location, good stay!

Customer review rating 4.5/5

Alicia M. Friends - 20/07/2020 Confirmed reviews ALL

My friend and I wanted a night out so we decided to book a hotel room for the night! The service was great and we really loved our room! Good value for the money that we payed!

Dear Alicia, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us, in regards to the comments about your deposit I have sent you a separate email. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Kim Fraser Team Leader Ibis Adelaide

First Time Stay

Customer review rating 4.5/5

Alan Families - 18/07/2020 Confirmed reviews ALL

Enjoyable.

Dear Alan, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Fraser Team Leader Ibis Adelaide

Well located, clean & comfortable.

Customer review rating 4.5/5

Lindsay Couples - 17/07/2020 Confirmed reviews ALL

We always enjoy our stays. Central, clean & comfortable.

Dear Lindsay, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Kind regards, Kim Fraser Team Leader Ibis Adelaide

Very comfortable and fabulous view!

Customer review rating 4.5/5

Jess Solo - 16/07/2020 Confirmed reviews ALL

I’ve stayed at the ibis Adelaide numerous time and this time I chose to stay in a corner room. The windows are large and tinted, so you can leave the blinds open. The view was amazing and I will be choosing this room to stay in next time. The bed was so comfortable and I didn’t feel the need to leave my room (which was great because I needed to do a few hours work on my laptop). I enjoyed it so much, that I decided to book another nights stay! As part of my role at work, I book accommodation for guests visiting us from interstate and overseas and I will definitely look to the ibis as a first option. Thank you :)

Dear Jessica, Thank you for choosing to stay with us at Ibis Adelaide. It is so nice that you enjoyed your stay so much you decided to extend for an extra night. We do hope that we have the opportunity to welcome you back in the future. Kind regards, Kim Fraser Team Leader Ibis Adelaide
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