Novotel Hua Hin Cha-Am Beach Resort & Spa Hotel 4 stars

Customer review rating 4.2/5 10,091 reviews

ALLSAFE approved hotel

Novotel Hua Hin Cha-Am Beach Resort & Spa
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+ 30 Services

Hotel extras

  • High-rise hotel with unrivalled panoramic sea views from every room.

  • Indulge in our unique drink experience with MyGlass package

  • Beach access, a large outdoor pool with a slide and spacious tropical gardens

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Perfect family style Resort featuring fully equipped Kids World

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • HUA HINPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Services for children
  • GolfPaying
  • TennisPaying
  • Private beach
  • Other sports activities
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Hua Hin Cha-Am Beach Resort & Spa

854/2 Burirom Road Cha Am
Beachfront Petchaburi Hua Hin
Cha Am
76120 hua hin
thailand

Tel: +6632708300

Fax: (+66)32/708303

Check-in from 14h00

Check out up to 12h00

  • HUA HIN :  HUA HIN HUA HIN BUS STATION

  • By plane

    HUA HIN At 12km / 7.46 miles - Shuttle paying

  • By plane

    SUVARNABHUM AIRPORT At 209km / 129.87 miles

  • By train

    CHA AM RAILWAY At 10km / 6.21 miles

GPS :12.72181, 99.96185

Companies

  • AXA INSURANCE 26.0 km / 16.16 mi
  • BANGKOK HOSPITAL 20.0 km / 12.43 mi
  • DOLE THAILAND LTD 35.0 km / 21.75 mi
  • HOMEPRO HUA HIN 19.0 km / 11.81 mi
  • HUA HIN CITY HALL 20.0 km / 12.43 mi
  • HUA HIN RED CROSS 18.0 km / 11.18 mi
  • IARP ASIA CO., LTD 11.0 km / 6.84 mi
  • KASETSART UNI 26.0 km / 16.16 mi
  • SILPAKORN UNI 18.0 km / 11.18 mi
  • STAMFORD UNIVERSITY 9.0 km / 5.59 mi
  • SUAN DUSIT RAJABHAT 11.0 km / 6.84 mi
  • WEBSTER UNIVERSITY 17.0 km / 10.56 mi
Companies

Your meetings and events

We offer conference and meeting facilities we have one of the regions largest social and business function rooms with the large outdoor space for dinner events.Our years of experience have let us build a great expertise in meetings organization.Outdoor locations perfect for themed evening functions with large outdoor pre function areas for a variety of activities and events.

Room descriptions and layouts

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Well designed for comfort the rooms feature all the usual amenities.All rooms have balcony with stunning Ocean view a desk LCD TV with international channels internet access charges apply fridge tea and coffee making facilities and safe.

Standard King Ocean View

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Twin Ocean View

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Twin Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Family Fun Junior Suite Ocean View

  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive King Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Twin Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

HORIZON CAFE

Type of cuisine: International

Start the day with a sumptuous breakfast buffet with ocean view.

Grab and Go

Type of cuisine: Cafe

Home to a selection of fresh pastries, sandwiches and gourmet coffee. Enjoy at Grab & Go Cafe or have it to go. Grab & Go Cafe also offers a delightful selection of healthy fresh fruit smoothies, gourmet ice-creams and desserts.

Lunch

08:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPIONS SPORTS BAR & GRILL

Type of cuisine: International

Located at the lobby, the place to enjoy watching your favourite sports live while having snacks, burgers, steaks, beers and cocktails. Open from 11AM. until 1AM.

Joe Kool's Terrace

Type of cuisine: International

Discover authentic Asian food at Joe Kool's Terrace. Our Chefs prepare a traditional Thai cuisine with local flavors and ingredients, alongside a selection of western classics.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Joe Kool's Restaurant

Non contractual photo

Relax by the swimming pool with a giant water slide to soak up the sun while enjoying beverages and light snacks located next to Kids World.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAVITY SKY BAR

Non contractual photo

Experience the best Rooftop bar in Hua Hin Cha Am. Gravity sky bar is a new 360-degree rooftop venue located on the 24th floor of the Resort and decorated by renowned Bangkok Street Artists. Featuring unique custom designed furniture and breathtaking view

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hua Hin Cha-Am Beach Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,091 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,942 reviews

Unpleasant Stay

Customer review rating 1.0/5

St Families - 16/02/2021 Confirmed reviews ALL

Unpleasant stay for both times in Dec 2020 and Feb 2021 with the guest room which the floor is so dusty, even the basic amenity like slipper and bathrobe were not arranged properly. Importantly, the breakfast of these two times of stays have not given a good experience, the food station were so limited with under standard quality of ingredient. Never experience the improvement or development though the positive complaint has been provided. This kind comment is given for further development to reach the Accor standard.

Customer review rating 3.0/5

Anonymous Families - 15/02/2021 Confirmed reviews ALL

Bed,bahtroom still ok but the swimming pool a bit far,and the food for morning is very normal and the night steak is not good also

good room, good view, good facility, and good service

Customer review rating 4.5/5

Charnvit Families - 01/02/2021 Confirmed reviews ALL

good hotel for all family

Dear Sansanee Jaruudompun, We very much appreciate your comments regarding your stay at the Novotel Hua Hin Cha-Am Beach Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supatcharee S. Assistant Front Office Manager

bad experince

Customer review rating 0.5/5

Thanawan Families - 01/02/2021 Confirmed reviews ALL

i give 1 star bcoz i deducts star from these 1-no access to beach to swim or play sand 2- all food menu are extremely not delicious even all menu in breakfast line. we went there during pandemic covid breakfast menu is a-la-carte it took 30 mins to get 3- small room 4- we found cockroach, leaves bunches in the pool. even there are only 20 families checked in at that time but at least swimming pool should be cleaned. 5- staffs are small number even it is covid pandemic but during weekend hotel know the number to check in at least you should increase temporary staffs at breakfast line. only 2 staffs get orders from 20 families, 1 staff collect the used dishes. we have to wave and waited so many times to get food. only good thing is hotel policy to upgrade room one type up and give high floors to all check in we can see the light that only 5-6 top floors are open.

Dear Thanawan K., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for all the inconvenience caused. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with all the department head concerns. Focusing on the selections and quality of food on the restaurant menu especially breakfast, the cleanliness of all the areas in the hotel and accommodation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supatcharee S. Assistant Front Office Manager

Well service

Customer review rating 2.5/5

Salin Families - 06/01/2021 Confirmed reviews ALL

I love the service here but in my room the air condition is so noisy. The pool is nice but old and has some crack under the pool, my foot is blooding because of this. Other things are quite ok.

Dear Cocolink W., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We feel so sorry to read that you have got injured during your stay here, and we wish you will be recovered soon. Your feedback is very important to us. We are more than happy to bring all these negative points, especially the pool tile to the concerned departments to fix or to fetch for solutions for better the service and improvement in all area as soon as possible. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supatcharee S. Assistant Front Office Manager

receptionist were not friendly at all

Customer review rating 1.0/5

Chanicha Families - 03/01/2021 Confirmed reviews ALL

Room is ok - clean enough, but equipments are too old, breakfast wasn't enough, yurgert & milk weren't there, sauces taste like from frozen not fresh at all!!

Dear Chanicha Y., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will brings all the comment to the concerned departments for the solutions to better the service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supatcharee S. Assistant Front Office Manager

Good stay

Customer review rating 4.0/5

Rick Families - 02/01/2021 Confirmed reviews ALL

Excellent

Dear Rick C., We very much appreciate your comments regarding your stay at the Novotel Hua Hin Cha-Am Beach Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we also pleased to read that some part of our facilities and equipment in the room still need to maintenance, we will make sure that all be bring up to the concerned department head for the improvement as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supatcharee S. Assistant Front Office Manager

Not recommended for stay on windy days

Customer review rating 2.5/5

Sucheela Couples - 02/01/2021 Confirmed reviews ALL

Good: Nice sea view from room. Large variety of breakfast. Bad: Very noisy loud wind in room on a windy day so that I could not sleep. The look of hotel is quite old, out-dated.

Dear Sucheela P., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. Please allow me to express my sincerest apologies for the long time unblocked service from bank on the credit card authorization amount, and also other inconvenience during your stay. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us for the future improvement. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supatcharee S. Assistant Front Office Manager

การบริการ

Customer review rating 4.0/5

Bubpa Families - 01/01/2021 Confirmed reviews ALL

Check in and check out is very slow. I spend time more than 15 minute

Dear Bubparat S., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I would love to apologized for the delayed service upon your check in and check out. Your feedback is very important to us. We will bring this to the first priority on training for service improvement, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supatcharee S. Assistant Front Office Manager

This is not well-maintained hotel I’ve ever stayed.

Customer review rating 2.0/5

Vallapha N. Families - 31/12/2020 Confirmed reviews ALL

I’ve chosen this hotel because I was travelling with a pet and kid. With the brand of Novotel makes me feeling comfortable every time but not at this hotel. The surrounding areas from the gate until the guest room are not well-maintained, it seems the owner and management needed only the benefit from the guests which is very negative impressive from this time. I’ve been staying at Novotel across the world and I can say this a worse hotel, please do something to improve and develop

Good location, Clean Hotel

Customer review rating 4.5/5

Abhishek Families - 29/12/2020 Confirmed reviews ALL

The staff of this hotel is very helpful. I stayed with my family. We enjoyed a lot.Mr. Bunty is very helpful to all guests.

Customer review rating 3.5/5

Paweenwat N. N. Families - 28/12/2020 Confirmed reviews ALL

Actually, I have stayed here before which better than this time eg facility in bathroom also environment of hotel surroundings. I thought, the appearance of building looks old (may be COVID-19 effect). lack of maintenance.

Customer review rating 2.5/5

Preeyapan S. Solo - 21/12/2020 Confirmed reviews ALL

First of all, service at the first sight was poor. .no one took care during checking in and had to wait for almost 15 mins and a welcome drink came at last minutes before i left the counter. 2nd points all of my bags left on the floor (repeat someone left my bag on the walk way and no one took care at all. many people walk pass and no one took care of my bags. Can you imagine the thief? Bell boy working overthere, got my bag from my car but left it? Is this standard your working procedure. 3rd points i've been there for 2 nights but I have to ask for drinking water and tissues. no ask = no service!!! 4th points car park is very poor, the road is very bad, it is not suitable for a normal car, better pick up or truck to go to Novotel with that kind of road. 5th points covid 19 nowaday is still terrible but i noticed that all pillows or sofa have no clean, during covid 19 all backrest pillow and sofa at the reception must clean or laundry everyday or sanitize in order to keep all customers safe from COVID. 6th points the door of my room is peeling off and no can not close properly.the SOFA in the room is quite dirty and lot is stained In addition please be reminded about COVID 19, all business going down and many hotels closed during that time so protection should be better than solve a problem. Therefore please alert all of your working members aware about covid and strict everybody about this should be find for all of us. it is not only Novetel but it is about all Thai people. . Thanks Preeyapan

Decent Price

Customer review rating 3.0/5

Anonymous Friends - 21/12/2020 Confirmed reviews ALL

The overall experience is decent. The hotel accommodation and facility need to get upgraded and a big maintenance as they are old and seemed not in a good care. The service quality is fine but there is nothing special as expected.

Good for family with kids

Customer review rating 3.5/5

J**** Families - 19/12/2020 Confirmed reviews ALL

Not so well as the previous stay experience esp room cleaning during the 2. night stay, not even empty the bin. Possible shortage of the staff.

Good stay but old

Customer review rating 3.5/5

Jb Families - 17/12/2020 Confirmed reviews ALL

Old room and building Small-size room than expected

Customer review rating 3.5/5

Anonymous Families - 15/12/2020 Confirmed reviews ALL

The room is big but it look so old, you need to renovate.

best hotel for family with kids

Customer review rating 4.5/5

Unchisa Families - 14/12/2020 Confirmed reviews ALL

Novotel cha am still be our best hotel for kids with variety of kid’s activities. Worth for stay.

Great place for family

Customer review rating 4.5/5

Ratanaworn C. Families - 14/12/2020 Confirmed reviews ALL

great pool and staff very helpful

Good hotel for family

Customer review rating 3.5/5

Sarunyu Families - 14/12/2020 Confirmed reviews ALL

Good hotel facilities. Recommended for family with children. But hotel is very old and shabby and need to renovate soon, I think.

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