Novotel Hua Hin Cha-Am Beach Resort & Spa Hotel 4 stars

Customer review rating 4.2/5 9,620 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Hua Hin Cha-Am Beach Resort & Spa
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+ 30 Services

Hotel extras

  • High-rise hotel with unrivalled panoramic sea views from every room.

  • Indulge in our unique drink experience with MyGlass package

  • Beach access, a large outdoor pool with a slide and spacious tropical gardens

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Perfect family style Resort featuring fully equipped Kids World

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • HUA HINPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Services for children
  • GolfPaying
  • TennisPaying
  • Private beach
  • Other sports activities
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Hua Hin Cha-Am Beach Resort & Spa

854/2 Burirom Road Cha Am
Beachfront Petchaburi Hua Hin
Cha Am
76120
hua hin
thailand

Tel: +6632708300

Fax: (+66)32/708303

Check-in from 14h00

Check out up to 12h00

  • HUA HIN :  HUA HIN HUA HIN BUS STATION

  • By plane

    HUA HIN At 12km / 7.46 miles - Shuttle paying

  • By plane

    SUVARNABHUM AIRPORT At 209km / 129.87 miles

  • By train

    CHA AM RAILWAY At 10km / 6.21 miles

GPS :12.72181, 99.96185

Companies

  • AXA INSURANCE 26.0 km / 16.16 mi
  • BANGKOK HOSPITAL 20.0 km / 12.43 mi
  • DOLE THAILAND LTD 35.0 km / 21.75 mi
  • HOMEPRO HUA HIN 19.0 km / 11.81 mi
  • HUA HIN CITY HALL 20.0 km / 12.43 mi
  • HUA HIN RED CROSS 18.0 km / 11.18 mi
  • IARP ASIA CO., LTD 11.0 km / 6.84 mi
  • KASETSART UNI 26.0 km / 16.16 mi
  • SILPAKORN UNI 18.0 km / 11.18 mi
  • STAMFORD UNIVERSITY 9.0 km / 5.59 mi
  • SUAN DUSIT RAJABHAT 11.0 km / 6.84 mi
  • WEBSTER UNIVERSITY 17.0 km / 10.56 mi
Companies

Your meetings and events

We offer conference and meeting facilities we have one of the regions largest social and business function rooms with the large outdoor space for dinner events.Our years of experience have let us build a great expertise in meetings organization.Outdoor locations perfect for themed evening functions with large outdoor pre function areas for a variety of activities and events.

meeting rooms

From 1 to 400 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Well designed for comfort the rooms feature all the usual amenities.All rooms have balcony with stunning Ocean view a desk LCD TV with international channels internet access charges apply fridge tea and coffee making facilities and safe.

Standard King Ocean View

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Twin Ocean View

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Twin Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Family Fun Junior Suite Ocean View

  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive King Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Twin Ocean View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

HORIZON CAFE

Type of cuisine: International

Start the day with a sumptuous breakfast buffet with ocean view.

Grab and Go

Type of cuisine: Cafe

Home to a selection of fresh pastries, sandwiches and gourmet coffee. Enjoy at Grab & Go Cafe or have it to go. Grab & Go Cafe also offers a delightful selection of healthy fresh fruit smoothies, gourmet ice-creams and desserts.

Lunch

08:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPIONS SPORTS BAR & GRILL

Type of cuisine: International

Located at the lobby, the place to enjoy watching your favourite sports live while having snacks, burgers, steaks, beers and cocktails. Open from 11AM. until 1AM.

Joe Kool's Terrace

Type of cuisine: International

Discover authentic Asian food at Joe Kool's Terrace. Our Chefs prepare a traditional Thai cuisine with local flavors and ingredients, alongside a selection of western classics.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Joe Kool's Restaurant

Non contractual photo

Relax by the swimming pool with a giant water slide to soak up the sun while enjoying beverages and light snacks located next to Kids World.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAVITY SKY BAR

Non contractual photo

Experience the best Rooftop bar in Hua Hin Cha Am. Gravity sky bar is a new 360-degree rooftop venue located on the 24th floor of the Resort and decorated by renowned Bangkok Street Artists. Featuring unique custom designed furniture and breathtaking view

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hua Hin Cha-Am Beach Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,620 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,929 reviews

Customer review rating 4.2/5

Anton Families - 08/08/2020 Confirmed reviews ALL

It is a nice hotel

Big space, good kid club

Customer review rating 4.2/5

Piti Families - 07/08/2020 Confirmed reviews ALL

We went with 2 adults and 2 kids. We were happy at hotel with big room space (family suite)

Disappointed

Customer review rating 4.2/5

David S. Families - 07/08/2020 Confirmed reviews ALL

We've stayed at the hotel many, many times. Perhaps 3-4 times a year but we're really disappointed this time. Too many corners cut financially, which in all honesty has led us to think it might be our last. There is a member of staff called Bunty who really gives a personal touch to the Hotel. He wasn't working. Dirty plates sat outside our room for 2 days. Breakfast ran out of food. Cutbacks even on the bacon in the morning- my son was devastated at the poor breakfast whereas before was amazing. We got quoted originally 28,000 baht on rooms, and then 22, 000 baht. Well overpriced for what we got, so, so disappointed. Dirty hallways with nappies in bins etc Rooms are getting worse, hot water didn't work..... I could go on and on!

A mixed bag

Customer review rating 4.2/5

Anonymous Families - 06/08/2020 Confirmed reviews ALL

Staff in general were good, though front of house not there normal friendly self. Positives - Pool Bar, Lobby Negatives - Rooms are tired and in need of a spruce up. Pool area decking, sun sails, towels all in dire need of an upgrade. Mini golf..interesting to say the least. Breakfast choice not great. Where's Bunty and wow cow.. Small things that made the hotel so family friendly. I understand this is covid times, but while premium hotels took the opportunity to upgrade and improve, Novotel decided to take its foot off the gas. We have a buy 1 get 1 offer still to use, and we'll come back, but spending more time out of the hotel grounds.

Big room and nice view...

Customer review rating 4.2/5

Nuttavut Families - 06/08/2020 Confirmed reviews ALL

The room was nice. Its facilities were suitable for a family. Ocean view was excellent. Negative comments were 1)There was not any of toiletries in the shower room and the toilet. I had to call for request. 2)There was some stains on sofa’s cushions so they looked dirty.

Friendly staff, good service

Customer review rating 4.2/5

Sarah S. Families - 04/08/2020 Confirmed reviews ALL

really helpful and friendly staff by the pool, in Sky Gravity bar at the reception and in restaurants

Old hotel, unprofessional staff

Customer review rating 4.2/5

Puntira H. Families - 02/08/2020 Confirmed reviews ALL

Hotel and room is very old. Hotel staff are unprofessional.

Dear Puntira H., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations regarding the hotel condition and service, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phatchara Thawonwong Assistant Front Office Manager

A lot of activities

Customer review rating 4.2/5

Somrerk Families - 02/08/2020 Confirmed reviews ALL

Many games for kids. Nice cinema. Great seaview room type. However, old room. Floor swollen, bathroom leak to dry area. Little disappoint. Wait Elevate very long time.

OK for a 3-star hotel service

Customer review rating 4.2/5

A G. W. P. Friends - 02/08/2020 Confirmed reviews ALL

Quite disappointed for the brand 'NOVOTEL'. I expected better service quality and venue from this brand (and willing to pay more for better quality) but the hotel failed to deliver as 4 or 5 stars hotel. Place, room facilities, breakfast, restaurant, all were needed to be improved. A couple things that I appreciate this hotel are p. friendly function and discount from the hotel staff which are impressed. Good things: - p. friendly - Discount - Housemaid - Check-in, Check-out process - Friendly and service-minded staffs Improvement things: - Room facilities (no body lotion and I called to request paper to write down some notes and a staff came to me with just one piece of A4 paper and a pen) - Beach restaurant (I waited longer than 30 minutes to get my dinner dishes and the tastes were bad) - Breakfast (dirty utensils) - Outdoor parking

Well located

Customer review rating 4.2/5

Anonymous Couples - 02/08/2020 Confirmed reviews ALL

Everything is good except the room, there’s a lick at the toilet, I closed the sink and couldn’t open and the sound of the bathroom fan is too noisy. The sky bar should have opened (for people who can’t travel on the weekend like me) The pool and kid’s sections are awesome.

Good stay

Customer review rating 4.2/5

At Families - 02/08/2020 Confirmed reviews ALL

The building is quite old but interior design is fine. The lifts are insufficient and in rush hour there’s such a long queue.

Good room

Customer review rating 4.2/5

Anonymous Families - 02/08/2020 Confirmed reviews ALL

as it's long weekend, breakfast time is so crowded. Food is not variety.

Most facilities. Very good for family. Extremely good view

Customer review rating 4.2/5

Anonymous Couples - 01/08/2020 Confirmed reviews ALL

The location not quite Good. Fit for private car.

Good location Nice sea view and clean

Customer review rating 4.2/5

Ta Friends - 01/08/2020 Confirmed reviews ALL

Everything is good, except breakfast - disappointed so much. toast not quality, bacon test is not good, cold ham smell and test is likely almost expired as the test is sour, Thai fried vegetable is really unqualified.

Disappointed..old room

Customer review rating 4.2/5

Anonymous Couples - 31/07/2020 Confirmed reviews ALL

The room does not match the advertising. Everything look so old.

Dear Wasansirikul P., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations regarding the hotel condition, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Phatchara Thawonwong Assistant Front Office Manager

There are some interesting activities to do while staying.

Customer review rating 4.2/5

Wanna P. Families - 30/07/2020 Confirmed reviews ALL

Lower than expected as Accor group should be.

Bad organized

Customer review rating 4.2/5

Whan Friends - 30/07/2020 Confirmed reviews ALL

I disappointed with the hotel service. First, i booked 2 standard room with high level floor: i got low rise floor. Second, the breakfast was terrible : taste was not good and low quality. Third, maid did not clean the room for the second night so, i called front desk. After that maid come and clean. The worst point is that they forgot to put towels both room! All towel was disappeared. Called to ask for it at front desk for 4-5 times and took about an hour to get towels (they said have to queuing for it) what a hotel!!! Queuing for towels. My friend came back from the beach with wet body and have to towel to use. No more with this hotel and i will definitely tell all the friends not to come here. So disappointed

Dear Khun Methinee R., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am truly sorry that your experience did not meet your expectations regarding the hotel service and breakfast, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phatchara Thawonwong Assistant Front Office Manager

So-so

Customer review rating 4.2/5

Yy Families - 29/07/2020 Confirmed reviews ALL

- Service Management to support overcrowed - Breakfast is not enough for guests and not good for hotel 4 stars - Lift system is too old. It should be developed when prime time many guests cannot know which lift will coming so they press the button for all lift and lift openning in every level that the guest press the button.

Dear Nitchamon R., Thank you for taking the time to tell us about your experience at the Novotel Hua Hin Cha-Am Beach Resort & Spa. I am sorry that your experience did not meet your expectations regarding the hotel facilities and breakfast, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phatchara Thawonwong Assistant Front Office Manager

Not that great

Customer review rating 4.2/5

Chayanid Couples - 28/07/2020 Confirmed reviews ALL

I thought Novotel is a luxury hotel but this is completely wrong. The room and the building are old. Need to fix and renovate so many things. Bathroom does not has a basic amenities that I expect to see in 4 star hotel. We got just only 1 shower gel and 1 hair shampoo from the hotel. So, we need to go out to the nearest 7-11 to buy more stuffs. The edge of the bathroom door is swallowed because of the shower water. The rain shower was not heavy and can see black mold on the floor. The sink took a long time for draining. The bathroom door was the worst. My boyfriend stuck in the bathroom around 20 mins because the door was locked and couldn’t open it!! Need to call a staff to come to fix it. (Never thought that this could happen in 4 star hotel) However, Staff were very friendly and had a very good service mind. My boyfriend didn’t eat much seafood buffet and they offered us to pay just only half price. The man in the roof top bar was very friendly. We had a good time there. The pool is big and amazing. The seats near the beach are fantastic and peaceful. I had a lovely relaxing time there.

เป็นโรงแรมที่แย่ที่สุดที่เคยเข้าพัก

Customer review rating 4.2/5

Disya K. Families - 26/07/2020 Confirmed reviews ALL

Novotel 4-6 Jul 2020 I would like to share my very bad experience with Novotel Hua Hin Cha um. The price I did pay at THB 6,000 per room per night was not worth at all for the services and practice I received. 1. Room cleaning:The Reception informed us that the room would not be cleaned every day. Whenever we wanted the room to be cleaned, we needed to inform the Room Service both date and time in advance. This is very rediculous. I have travelled a lot both locally and internationally. This was the first time I have ever heard. This is 4-star hotel or Home Stay. 2. Practice during Covid-19:At the icecream counter, the staff put on the mask only to cover her chin, not mouse and nose, while scooping down the icecream and serve to the kids. I don't think this is the way that the Thai Government is heading for. 3. Facilities in the hotel room:The room was a bit old. In the bath room, there were only tissue, hand soap, small bottles of shower gel and shampoo, shower cap and towels. No cotton buds, toothbrush, slippers, etc., as normal 4-star hotel. They do have though but they will provide only upon request. There were 2 good things though, good internet signal and good shower stream in the bath room. 4. Facial tissue:This is the most disgusting I have ever experienced. There was no facial tissue paper provided in the hotel room. The hotel will provide only upon request. I did call Room Service asking for that. The Room Service brought me 2 boxes of facial tissue paper. But, the boxes were the "USED" disposable ones. What the hotel did was, they peeled out on the side of the disposable tissue boxes and filled with the refilled facial tissue paper. Very bad. This is not for the practice of the good hotel. This is even worst and not very hygiene in the Covid time. 5. Breakfast:Very bad. Although the hotel was up to standard arranging the breakfast space in the open air and the staff got the food for you during the Covid-19, the types of food were too little. There were rice, fried rice, fried vegetable and fried chichen with onion. Egg, bacon and low quality chicken sausage were provided. Some bread, cheese and jam. Small plates of salad vegetables and fruit with no plastic wrap were also provided. As there were too little food, the hotel guests were line up with long queue. I believe the real 4-star hotel should have arranged much much better than this. In all, the price of THB 6,000 per room per night that I did pay was not up to the level of what it should have been. As every knows, the hotel business got hit badly caused by the Covid-19. Once the Covid-19 situation much improved in Thailand, my family would then like to support the Goverment policy by travelling in Thailand. However, we have experienced that Novotel Hua Hin Cha Um took advantage by jacking up the price 2-3 times during the long weekend but maintaining low quality of services and practice to save the cost. NO MORE NOVOTEL HUA HIN CHA UM FOR GOOD.

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