Mercure Hyderabad KCP 4 stars

Customer review rating (ALL Rating) 4.5/5 2,154 reviews

ALLSAFE approved hotel

Information message

Mercure Hyderabad KCP
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+ 26 Services

Hotel extras

  • 45 min drive from airport, & 5 min walk from Irrum Manzil metro station

  • Spacious & locally inspired rooms offering natural light with scenic city & lake views

  • Award winning wine and dine options @ Cayenne restaurant and IQ Bar

  • Fitness centre overlooking the world's tallest Gautam Buddha monolith & Hussain Sagar lake

  • Out of the box room experiences with our uniquely designed Nature Nest & Nizami Darbar rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hyderabad KCP

6 3 551
Banjara Hills Main Road,
Banjara Hills
500082 hyderabad
india

Fax: (+91)4067888999

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC:  TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS:17.417679, 78.456631

Companies

  • ADP 3.0 km / 1.86 mi
  • CANON 3.0 km / 1.86 mi
  • CISCO 2.0 km / 1.24 mi
  • CITIBANK 2.0 km / 1.24 mi
  • HDFC 5.0 km / 3.11 mi
  • HSBC 2.0 km / 1.24 mi
  • KOTAK MAHNDRA BANK 3.0 km / 1.86 mi
  • KPMG 2.0 km / 1.24 mi
  • PEPSI 3.0 km / 1.86 mi
  • RBS 3.0 km / 1.86 mi
  • SONATA 4.0 km / 2.49 mi
  • SONY 0.1 km / 0.06 mi
  • TATA MOTORS 5.0 km / 3.11 mi
  • UB 4.0 km / 2.49 mi
  • VODAFONE 4.0 km / 2.49 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAYENNE

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Screen

  • Podium

  • Day light

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,154 reviews

TripAdvisor Rating 4.5/5

695 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good and comfortable stay. Centrally located

Customer review rating 4.5/5

Siva K. G. Families - 29/11/2021 Confirmed reviews ALL

The staff have been understanding and helpful. Happy visiting the hotel and look forward to visiting the hotel again

Dear Siva K G., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Mercure Hyderabad KCP

Well located no doubt. Very clean and neat.

Customer review rating 4.0/5

S. G. Business - 25/11/2021 Confirmed reviews ALL

Wonderful.

Dear G. S., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

well located & good stay

Customer review rating 5.0/5

Kavindra M. Families - 24/11/2021 Confirmed reviews ALL

good service on all fronts

Dear kavindra m., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Good stay

Customer review rating 5.0/5

Ramapritha M. Business - 06/11/2021 Confirmed reviews ALL

Excellent

Dear Mr.Ramapritha , We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Very basic hotel with Very basic amenities

Customer review rating 2.0/5

Srikanth B. Families - 02/11/2021 Confirmed reviews ALL

While the rooms at the hotel are quite okay the common facilities are very basic. There is just one restaurant and the buffet being offered for all three meals is very limited.

Dear Srikanth B., Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Excellent stay. But price should be lowered or points earned should be higher

TripAdvisor rating 5.0/5

Kk20212022 21/10/2021 TripAdvisor review

Quality is superb. Prime location. Comfort of stay is very good and rooms are very clean. Food at Cayene is worst and too costly. I stayed at Accor in Paris for 30 days yet i hold only silver membership. Either the room price should be lowered or the points we get should be higher. Loyalty program is bad. Because we have taj deccan just few meters away. I can pay a little more to get a 5 star hotel. So, mercure should lower their price else we can easily get taj deccan using some offer and prefer it over mercure.

Dear Guest, Namaste from Mercure Hyderabad KCP!! Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. May I apologize for not meeting some of your expectations during your stay. We are sorry you did not enjoy the food. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have re-briefed our staff to follow predefined procedures and be timely in attending to guest requests. We assure you of a better experience when you visit us next. Sincerely, Soumitra Pahari, General Manager, Mercure Hyderabad KCP.

Well located

Customer review rating 4.5/5

Krishna Solo - 18/10/2021 Confirmed reviews ALL

Neat and clean rooms with attentive staff

Dear krishna kishore M., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Amazing staff and great location

Customer review rating 4.5/5

Varun V. Couples - 14/10/2021 Confirmed reviews ALL

I had an amazing stay at the property. All the covid protocols were followed and the staff were extremely courteous and helpful. The breakfast could have more non-veg options.

Dear Varun V., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Nice Stay

Customer review rating 4.5/5

Sandeep B. Business - 14/10/2021 Confirmed reviews ALL

Well maintained rooms with required amenities.. Food at the restaurant was nice too, though felt the in room dining pricing was a bit on the higher end..

Dear Sandeep B., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Well located

Customer review rating 5.0/5

P S. Families - 13/10/2021 Confirmed reviews ALL

Very courteous staff and comfortable stay

Dear P S., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP
Customer review rating 5.0/5

R. P. Solo - 11/10/2021 Confirmed reviews ALL

Excellent service and awesome staff...

Dear P. R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Good stay but lot of scope there for improvement

Customer review rating 2.5/5

M. Business - 11/10/2021 Confirmed reviews ALL

All ok except the food; breakfast spready ok but not tasty at all. Being South Indian city south Indian foods were so bad to eat. House keeping ok and service is also ok

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Great Stay

Customer review rating 4.0/5

Jai Business - 09/10/2021 Confirmed reviews ALL

You Guys Just Have Everything Checked. But Just Look Into The Pricing List Of Food And Beverages. It Should Be A Little Less Pricier.

Dear Jayanth D., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP
Customer review rating 4.5/5

Hary C. Business - 09/10/2021 Confirmed reviews ALL

As usual the credit goes to front desk and house keeping. Improvement is happening at restaurants

Dear Hary C., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for not meeting some of your expectations during your stay. We are sorry you did not enjoy the food. We have re-briefed our staff to follow predefined procedures. We assure you of a better experience when you visit us next. Sincerely, Soumitra Pahari, General Manager Mercure Hyderabad KCP

good stay

Customer review rating 4.5/5

A V. S. M. R. Families - 09/10/2021 Confirmed reviews ALL

Though I am happy with the overall experience, I would like to offer the following suggestions 1. Complimentary coffee/tea may be introduced once in a day especially in the morning. 2. Regarding complimentary breakfast, there needs to be a little more focus on the Indian dishes. The dishes particularly Vada, upma, poha etc. need to be kept at least warm. Vada needs to be more crispy and tasted a bit sour, may be due to more fermentation. More Indian breakfast items may be introduced. 3. If possible, filter coffee may be introduced during breakfast time. These things may be small, but go a long way in improving guest satisfaction. I look forward to have a pleasant experience on my next visit.

Dear Andaluri V S Mallikharjuna R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I also apologize for not meeting some of your expectations during your stay. We are sorry you did not enjoy the food. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have re-briefed our staff to follow predefined procedures and be timely in attending to guest requests. We assure you of a better experience when you visit us next. Sincerely, Soumitra Pahari, General Manager, Mercure Hyderabad KCP.

Comfortable stay

Customer review rating 4.5/5

Nihal Business - 07/10/2021 Confirmed reviews ALL

Sarah at the reception was very helpful. I checked in late and requested for a late checkout which was provided. Clean room, good view and overall a good experience.

Dear Nihal R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

It's just like home!!!

Customer review rating 5.0/5

Dr. M. R. Business - 06/10/2021 Confirmed reviews ALL

Just when things are getting back to normal during the pandemic, a week's stay at Mercure is just as rejuvenating as during normal times. Hospitality at its best!!

Dear Manjula R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Soumitra Pahari Mercure Hyderabad KCP

Centrally located, Plesant stay & enjoyed by My family

Customer review rating 5.0/5

Alok B. Families - 26/09/2021 Confirmed reviews ALL

As my Checking time was very odd, I searched hotel number at Google & called directly. The staff working at Hotel helped me sort out my problem & made my stay & my family's stay very pleasant & memorable

Dear Alok Namdeo B., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Good

Customer review rating 4.5/5

Timothy J. Business - 23/09/2021 Confirmed reviews ALL

overall stay good. food wise can be improved.

Dear Timothy J., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Great hospitality

Customer review rating 5.0/5

Balaji R. Families - 14/09/2021 Confirmed reviews ALL

We didn't expect such a kind of hospitality. Right from security to room service each and everyone was respectful and cared for their guests. Will definitely come back Mercure Hyderabad and will definitely recommend to my friends.

Dear Mr.Balaji R., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari, General Manager, Mercure Hyderabad KCP.

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