Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.0/5 1,804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

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Leisure and activities

Catering

  • Breakfast

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Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 ALL Rating 6,654 reviews

Our guest reviews for
Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,804 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
JoeChua Couples - 28/11/2019 TripAdvisor review
« Karon Beach Stay »

Short stay overview of service and amenities. Location was ideal with a short walk to the beach. Service staff very friendly and helpful. Especially the concierge and bellman. Front counter staff also polite and helpful. however, room was quite basic. Couch was against the wall next to TV. Not practical as cannot sit on the couch to watch TV. Toilet was extremely slippery. Shower area not properly separated from WC and sink area resulting in toilet being flooded and wet after every shower. Water pressure was very, very weak.

Jayakrishnan K. (. Families - 27/11/2019 Confirmed reviews ALL
« A very pleasant stay with family... »

We stayed there for 3 nights and we had a very pleasant stay... We had booked plunge pool suit... When we saw the pool, it appeared to be smaller than we expected... But when we started using the pool, it appeared to be perfect for a family with small kids... For big family, there are other common swimming pool in the hotel... The food in the Ocean Park Hotel was very tasty... Snacks provided at Pool Bar had wide variety... Buffet breakfast in the restaurant was awesome... Hotel Staff were very polite and co-operative... Room amenities were good... Bathrooms were neat and clean and had enough space so that 2 - 3 people can get ready simultaneously.... The location of the Hotel is also good, as it is very near to Karon Beach and Karon market (walking distance).... The stay at Novotel was above our expectations... All of us especially our kids are very happy and missing the Hotel after our return from the trip... Thank You Novotel....

Anonymous Friends - 25/11/2019 Confirmed reviews ALL
« Delightful as always »

I love coming here. On the 4 occasions I have been treated kindly by all staff and nothing is an issue. I look forward to returning every 3 months

Shaun Couples - 21/11/2019 Confirmed reviews ALL
« Nice place, but missed the mark as staff didn’t go the xtra mile »

Great location and facilities, really close to the centre of Karon beach and just across the road to a wonderful beach. Key tips - the sea has a strong top current so stay within the life guard area, the hotel could improve the signage and information on this item. Also during the stay my wife was ill, the help from the staff to get a doctored was poor, also we had to book a taxi to take us the short distance to the clinic at a small cost but the staff didn’t go the extra mile to help or even supply a courtesy transport, it’s not the cost as it small, just the thought (the extra customer service mile) Overall we loved our stay, could walk to Kata, short drive to Patong and Phuket night market and the big Buddha So well worth the stay.

Anonymous Friends - 20/11/2019 Confirmed reviews ALL
« Novotel Karon stay »

First 3 nights stay was in d ground floor room. Got smells, cockroach running.. should ask to change room. But last night stay changed to level 3 room. That is much much more comfortable & cleaner. Nice location. Can see long Karon beach , nice sunset views. Walking distance to market for shopping & food. Overall, is good. Thanks.

Carolien Couples - 20/11/2019 Confirmed reviews ALL
« carolien »

IT was disappointing which was very unfortunate. We paid for a room with plunge pool. The plunge pool did not work but the maintenance technician on Thursday night came promptly. The bed was extremely hard so we did not sleep well for two nights. WE requested a more comfortable bed after first night as paying $400 NZD a night we felt it was a reasonable request. Reception said they will put a quilt over the mattress. Was marginally better but in all the stays at Novotel this was extremely disappointing. Supplies in room including toilet paper was insufficient and running out during the night was not appropriate. There was no milk sachets to have with the tea or coffee. Room was average. Breakfast was good with a great selection. Massage was great.

Pthiti Couples - 19/11/2019 Confirmed reviews ALL
« Nice place to have a holiday »

For travelers who love to have a nice place to stay on holiday I would recommend this hotel. The room is well prepare and clean. Staffs are nice and helpful. The swimming pool is awesome. They have a separation pool for kid which has slider pool. Unfortunately we don't have much time for our vacation, we miss some exercise classes provided by hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Thitiwat, We are so happy that you could have such a great time at the Resort, and hope to have the chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Stephen N. Couples - 18/11/2019 Confirmed reviews ALL
« I found the staff to be very helpful , and my stay was satisfactory , but there is room for improvement »

Where i come from we use a top sheet as well as a bottom sheet on the bed , it is a much more comfortable way of sleeping and easy to regulate the temperature instead of turning down the AC so that you would be covered by a dooner You offer tea and coffee in your rooms but no complementary milk A face cloth for washing ones face would not go astray either but over all it was satisfactory

Abigail M. Friends - 18/11/2019 Confirmed reviews ALL
« Pleasant. »

It was an overall very pleasant experience, however the rooms at the first level, at least for the room that I was staying in (2102) and the one that my friends were staying in (2104) were musky (หอม).

Couples - 17/11/2019 TripAdvisor review
« Lovely stay, but missed going the extra mile »

Great location and facilities, really close to the centre of Karon beach and just across the road to a wonderful beach. Key tips - the sea has a strong top current so stay within the life guard area, the hotel could improve the signage and information on this item. Also during the stay my wife was ill, the help from the staff to get a doctored was poor, also we had to book a taxi to take us the short distance to the clinic at a small cost but the staff didn’t go the extra mile to help or even supply a courtesy transport, it’s not the cost as it small, just the thought (the extra customer service mile) Overall we loved our stay, could walk to Kata, short drive to Patong and Phuket night market and the big Buddha So well worth the stay.

Gary W. Couples - 09/11/2019 Confirmed reviews ALL
« great staff »

Overall the hotel was good with amazing Staff who did anything they could to assist The hotel appeared a little tired and in need of some updates. Breakfast was generally good , however could have been generally hotter as cooked items sitting were often cool or near cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Many thanks for you recent stay and gald that you have enjoyed the dedicated service from our Heartists! Many thanks for your suggetsions too, most useful to serve our Guests better. We will look forward to welcoming you back soon, Jean Philippe Lovotti General Manager

Nicholas O. Families - 08/11/2019 Confirmed reviews ALL
« Mr O. »

We had a fantastic holiday staying with Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We are so happy that you had such a great stay and will ook forward to your next vist! Warm regards, Jean Philippe Lovotti General Manager

Sho Families - 08/11/2019 Confirmed reviews ALL
« Relaxing and friendly »

The place is beautiful - the staff were friendly and very helpful- the food was top rate and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sho, It is such a pleasure reading about your delightful esperiences as well as your satisfaction towards the Quality of our Cuisine. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Meegan S. Friends - 07/11/2019 Confirmed reviews ALL
« Would have been 10 but my friend and I booked a massage for 90 minutes but we didn’t have the massage for 90 minutes but rather 75 minutes. Disappointed as it wasn’t cheap »

Beside the massage I really enjoyed my stay but it is something you need to be aware Of.

Adam Couples - 05/11/2019 Confirmed reviews ALL
« Great resort and service »

Fatastic facilities, location and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam We are so happy that you had such a great time at teh Resort, and hope that we will have teh chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Nicola D. Families - 05/11/2019 Confirmed reviews ALL
« Lovely resort with amazing people »

1 adult and 2 children had an amazing 10 day stay. The resort is beautiful and the staff could not do enough for us. Thank you all so much for making our holiday so brilliant!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Our Heartists are dedicated to the comfort and well being of our Guests; it is a pleasure that you had such a great Family time! We will look forward to your next visit, Warm regards, Jean Philippe Lovotti General Manager

Sara.m.law Families - 05/11/2019 Confirmed reviews ALL
« Fabulous family holiday »

Good staff Breakfast experience is not very nice Room is clean Pool can be put more water toys

Johannes G. R. Business - 03/11/2019 Confirmed reviews ALL
« Pleasant stay »

The hotel is clean, neat and rooms are spacious and comfortable. The staff is generally pleasant and helpful. I have one complaint, though. I asked at the check-in desk whether I would get points for my stay as I have an Accor rewards program membership. I was told that since the hotel was booked by the company thru a travel agency I was not eligible. I find this irritating. The only thing I get from the reward program is a lot of (unwanted emails). It is not the first time that I have encountered this response and I think it is something that the Accor group should look into. Irritating guests upon checkin doesn't seen to me to be a good idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes, It is a pleasure reading that you had such a great stay with us! Could I also suggest contacting us directly for your next visit, to enjoy the best conditions and benefits from the Loyalty Program. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Mark O. Friends - 03/11/2019 Confirmed reviews ALL
« Great property; great facilities; close proximity to Karon Beach; great for adults and kids »

Very pleasant stay. My criticisms are that there isn't anything happening after 6pm (entertainment) and the swimup bar is poorly located in the kids area of the pool (too shallow).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Many thanks for your recent stay, and delighted to read that you had such a great time! Could we share that the Resort proposes three distinct swimming-pools, and a Kids WaterSlide, so everyone can find its space and favourite activities. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Steven Families - 29/10/2019 Confirmed reviews ALL

Excellent stay for all the family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven It is such a pleasure reading that you and Family had such a great time at the Resort, and hope to welcoming you again soon! Warm regards, Jean Philippe Lovotti General Manager

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