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ibis Gading Serpong Hotel 3 stars

Customer review rating 4.3/5 4,184 reviews

ALLSAFE approved hotel

ibis Gading Serpong
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+ 19 Services

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
Business services
  • 5 Meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810 tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Exhibition and convention centre

  • Indonesia Convention Exhibition 7.0 km / 4.0 mi

Your meetings and events

As every meeting is important, our experience in organising meetings and our modern meeting rooms will meet your unique event requirements.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our restaurants and bars

Taste Restaurant

Type of cuisine: Thematic cuisine

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Taste Bar

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,184 reviews

TripAdvisor Rating 4.0/5

651 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

friendly, good location, helpful

Customer review rating 4.5/5

Rizka Friends - 21/09/2021 Confirmed reviews ALL

friendly, good location, helpful staff. Comfortable

Unsatisfying

Customer review rating 2.0/5

Anonymous Business - 19/09/2021 Confirmed reviews ALL

I got used dental kit. When i opened the dental kit, the toothpaste and the toothbrush is already separted as shown on this picture, and on the plastick there was a little bit water. And the receptionist also not friendly enough. Will not recommend this hotel anyway.

Good stay

Customer review rating 4.0/5

Ibm Solo - 17/09/2021 Confirmed reviews ALL

Clean hotel, good breakfast, comfortable

Dear Mr. Imbran Rusdianto, Thank you for the excellent recommendation of ibis Gading Serpong as your proffered hotel in Tangerang area In the heart of Gading Serpong, ibis Gading Serpong offer the "Well-Being at a Great Comfort" to support your business and leisure traveling We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Stay safe, Jamal MUHAMAD - General Manager

Clean, good room, well located

Customer review rating 4.0/5

Anonymous Couples - 16/09/2021 Confirmed reviews ALL

I come to stay one night, and I think it's really worth for the price. Good service from all staff, clean room, and well located.

Dear Laurentius Setiawan, Thank you for your loyalty... It is always a pleasure to receive positive feedback from our loyal guest as you are, in how can we creating more friendly atmosphere in our services. We really appreciate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

well located

Customer review rating 4.0/5

Da S. Business - 16/09/2021 Confirmed reviews ALL

good welcome and service

Dear Mr. Dadi Agus S., Thank you for the excellent recommendation of ibis Gading Serpong as your proffered hotel in Tangerang area In the heart of Gading Serpong, ibis Gading Serpong offer the "Well-Being at a Great Comfort" to support your business and leisure traveling We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Stay safe, Jamal MUHAMAD - General Manager

Clean room, good location. I booked for non smokingb room but the pillowcase smells cigaratte. So please makesure the pillowcase and blanket smells good

Customer review rating 3.5/5

Gracia D. Families - 15/09/2021 Confirmed reviews ALL

Clean room, good location. I booked for non smokingb room but the pillowcase smells cigaratte. So please makesure the pillowcase and blanket smells good

Like an abandoned hotel

Customer review rating 3.0/5

Asher J. Solo - 14/09/2021 Confirmed reviews ALL

Looks good dan promising from the outside but the room? Well… nothing can be proud of

A Good Stay

Customer review rating 5.0/5

Anonymous Friends - 12/09/2021 Confirmed reviews ALL

might coming back later..

Dear Mr. Sukrisrich Putra, Thank you for the excellent recommendation of ibis Gading Serpong as your proffered hotel in Tangerang area In the heart of Gading Serpong, ibis Gading Serpong offer the "Well-Being at a Great Comfort" to support your business and leisure traveling We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Stay safe, Jamal MUHAMAD - General Manager

Comfy room

Customer review rating 4.5/5

Ray Couples - 08/09/2021 Confirmed reviews ALL

I feel save staying a night at Ibis. Everyone enforce good health procedure.

Best Location

Customer review rating 4.0/5

Winti W. Business - 06/09/2021 Confirmed reviews ALL

Stay 3 nights with excellent breakfast. Same with previous sharing experience, need sleep lighting with small watt. Bathroom door need stopper, so can open with half open. Do not put guess in connecting room if they are not family, because it is very noisy from TV sound. Room 1208 - 1210.

Well located

Customer review rating 2.5/5

Astrid Families - 06/09/2021 Confirmed reviews ALL

It's a well located. But last week something happens with my car and I just want have an explanation but it's seems like so hard to get it ya.the manager already call me but first they promise me to send the CCTV video, but next day they said that they cannot send it. Untill now I still waiting for this ya

good stay

Customer review rating 4.0/5

William F. Friends - 04/09/2021 Confirmed reviews ALL

check in on 9 pm, we can got late check out until 1 pm. but for bed, like 2 single bed combining into 1 so have space between that

Well located, good stay, but too bad for the valet service its not really good.

Customer review rating 4.0/5

Dwi T. Families - 03/09/2021 Confirmed reviews ALL

Well located, good stay, service Well but unfortunately for the valet service operator not very good. If you needs to be leave in the morning then better don't use the valet service.0

Well located

Customer review rating 4.0/5

Anonymous Couples - 02/09/2021 Confirmed reviews ALL

AC was not cool enough

Good Experience

Customer review rating 4.5/5

Anonymous Business - 02/09/2021 Confirmed reviews ALL

It was beyond my expectation, the first time to stay in Ibis Gading Serpong and i am satisfied with their friendliness, good taste of breakfast and the cleanliness of standart room. Keep it up, Ibis!

Customer review rating 3.0/5

Venny S. Solo - 30/08/2021 Confirmed reviews ALL

Room option is okay but parking is always full and difficult.

Dear Mrs. VS T, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. The limited parking area is one thing that we can't avoid, please rest assured this issue make us to be more innovating to answer the needs By cooperating with the locals, our hotel is welcome to use some parking lot in the area and you no need hustle to do parking. Our team will delight to valet your vehicle for free. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

Good value for money

TripAdvisor rating 5.0/5

Irinne T Couples - 08/07/2019 TripAdvisor review

This is my first time staying at Ibis after many many years and it certainly exceeded my expectations. Firstly, the staff members were very friendly, friendlier than some of luxurious hotels we usually stay in. They provide lemon infused water in the lobby, which I thought was a nice touch. I think the Accor group has made significant changes throughout the years. The room was clean, not big but they provide you with your basic needs and more. I thought for the price, it was more than necessary. The only negative thing I could pick was the colour of one of the walls, it was bright orange which I thought was a strange colour to paint in a bedroom, a more relaxing colour would make the room's ambience much better. Overall, we enjoyed our one night stay, recommended for its price.

No Frills, Simple and Great Location

TripAdvisor rating 5.0/5

TheJ723 Couples - 07/05/2019 TripAdvisor review

Room has a clean environment, everything still maintain a very good conditions, location is perfect, nearby has everything you need. The view was superb if you stayed in the top floor. TV channel was also has a lot of selections. Bed was in above average quality, you cant complaint.

Dear The J, It is a great achievements to be a reviewed hotel with excellent compliments, specially from the recommended traveler as your self. We really thanked for these, your compliments has been shared among the team. I believe these will recharges the positive energy in delivering great services to all guest. Stay health on your journey and Feel free to share your feedback's at gsm@ibis-gading-serpong.com on your upcoming stay with us. Regards, Jamal MUHAMAD - General Manager

Very good location even though need to crossover to reach mall

TripAdvisor rating 5.0/5

khemadewi Business - 24/12/2018 TripAdvisor review

Ibis Gading Serpong was been my repeated times to stay if we stay in Serpong areas. As the only one who has international brand reputation in the Summarecon surrounding areas. Food variety that been provided for breakfast was good.

Dear Khemadewi, Thank you for your excellent recommendation in TripAdvisor review for the best location with good breakfast variety of ibis Gading Serpong, It is a great pleasure to received positive comment from our guest. I am happy to share your feedback among the teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to share your concern at gsm@ibis-gading-serpong.com to make your upcoming arrival will be more as pleasant as previous one. Sincerely, Riganda TOGATOROP - General Manager

Good Hotel

TripAdvisor rating 3.0/5

Grandeur888 Business - 04/10/2018 TripAdvisor review

For basic amenities, this hotel offer good enough. Room small but okay. Breakfast so - so, location not bad. For short time visit, it's a good value. And for short business trip for Serpong area, it's also ok.

Dear Grandeur888, Warmest greeting from ibis Gading Serpong. Thank you for taking the time to share your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to our hotel very soon! Sincerely, Riganda TOGATOROP - General Manager

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