Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Name: Sofitel Abidjan Hotel Ivoire
Address: ABIDJAN, 08, IVORY COAST
Telephone: (+225)22482626
Rating: 4.3

Customer review rating 4.3/5 5,100 reviews

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+ 28 Services

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Sofitel Abidjan Hotel Ivoire Hotel

French luxury and local cuisine in the world's most exciting city

Welcome to the heart of Abidjan! Join us in a splendid oasis of greenery filled with history, delicately combining the French way of life and refined local tradition.

Mr Thierry de JAHAM, Hotel Manager

Located on the edge of the Ebrié Lagoon in the Abidjan district, Sofitel Abidjan Hotel Ivoire opens its doors with 423 spacious and well-designed rooms and suites overlooking the lagoon or the chic Cocody district. Its spa, fitness center, 3D cinema, outdoor swimming pool, 4 restaurants and 5 bars invite you to relax. The hotel supports your professional and private events with 19 modern and equipped conference rooms and a 1,650-seat convention center.

The Sofitel Abidjan Hotel Ivoire combines work and relaxation. In addition to being close to the city center and the Abidjan business district, it's close to the tourist sites of Grand-Bassam or Assinie. Just a 10-minute drive from the Plateau, you can also visit the Grand Mosque of Abidjan, St Paul's Cathedral and the Museum of Civilizations of Côte d'Ivoire. The Bingerville Botanical Garden is a 30-minute drive away.

Sofitel Abidjan Hotel Ivoire is conveniently located in the heart of the economic capital of Abidjan, on the coast of the Ebrié Lagoon.

Hotel extras

19 fully equipped meeting and seminar rooms
A spa and two fitness centers
World Luxury Award-winning restaurants
Located 10 minutes by car from the Plateau, the business district
423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Public outdoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
FELIX HOUPHOUET BOIGNY INT APTPaying
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Arriving on an early flight? You room will be waiting for you if you choose this option. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. Let the relaxation begin!
- LATE CHECK-OUT UP TO 5PM (Paying)Prolong your relaxation and opt to keep your room until 5 pm. Enjoy one more shower or a nap before checking out. A must for a magnifique stay!
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
Porter

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
HammamPaying
Babysitting on requestPaying
TennisPaying
- Outdoor tennis court (Paying)
- Tennis (Paying)
Beach and water sportsPaying
- Boat excursions (Paying)
- Pedal boat (Paying)
Boules/petanquePaying

BreakfastPaying
4 restaurant(s)
5 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

18 meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08
abidjan
ivory coast

Tel: +22522482626

Fax: (+225)22446518

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying
By train
GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

BANQUE MONDIALE 1.0 km / 0.62 mi
BICICI 6.0 km / 3.73 mi
CEDEAO ETAT MAJOR 5.0 km / 3.11 mi
CHILDREN OF AFRICA 1.0 km / 0.62 mi
ECOBANK 5.0 km / 3.11 mi
ECP 5.0 km / 3.11 mi
FED IVO DE FOOT 3.0 km / 1.86 mi
MTN 8.0 km / 4.97 mi
NATION UNIES 5.0 km / 3.11 mi
NESTLE 3.0 km / 1.86 mi
NOVARTIS 9.0 km / 5.59 mi
NSIA 7.0 km / 4.35 mi
SAMSUNG 6.0 km / 3.73 mi
SANOFI 4.0 km / 2.49 mi
SONAM 13.0 km / 8.08 mi

Companies

Your meetings and events

With a chic decor, and meeting rooms named after the different Ivory cities. The Sofitel Abidjan Hotel Ivoire is an ideal venue for business meetings, prestigious galas, seminars and conferences.The Sofitel experience will ensure that your meeting, event or wedding on the Ivory Coast runs smoothly, down to the last detail: customized menu, wine tasting, cocoa-based indulgence, cocktails by the lake...Free WIFI, a business center and secretarial services make your business travels to Abidjan easier, in addition to the proximity to the embassies, the University and the Plateau district.

meeting rooms

From 1 to 1,650

attendees

- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 14 participants
- Classroom style
- Banquet 10 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style 10 participants
- U-shaped Room 10 participants
- Board-room 12 participants
- Classroom style
- Banquet 10 participants
Configuration is not available for this hotel
- Height 4 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 12 participants
- Banquet 20 participants
- Height
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 18 participants
- Classroom style 20 participants
- Banquet 30 participants
- Height
- Theatre style 30 participants
- U-shaped Room 16 participants
- Board-room 18 participants
- Classroom style 16 participants
- Banquet 40 participants
- Height
- Theatre style 45 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 24 participants
- Banquet
Configuration is not available for this hotel
- Height
- Theatre style 45 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 24 participants
- Banquet 40 participants
- Height
- Theatre style 50 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 40 participants
- Height
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 24 participants
- Classroom style 26 participants
- Banquet
Configuration is not available for this hotel
- Height
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 22 participants
- Classroom style 16 participants
- Banquet 40 participants
- Height
- Theatre style 40 participants
- U-shaped Room 30 participants
- Board-room 28 participants
- Classroom style 12 participants
- Banquet 30 participants
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style
- Banquet 20 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 26 participants
- Board-room 268 participants
- Classroom style 30 participants
- Banquet 40 participants
- Height 2 m
- Theatre style 100 participants
- U-shaped Room 36 participants
- Board-room 30 participants
- Classroom style 40 participants
- Banquet 40 participants
- Height 4 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height
- Theatre style 120 participants
- U-shaped Room 40 participants
- Board-room 30 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height 6 m
- Theatre style 600 participants
- U-shaped Room 60 participants
- Board-room 60 participants
- Classroom style 200 participants
- Banquet 400 participants
- Height 12.0 m
- Theatre style 1650 participants
- U-shaped Room 300 participants
- Board-room 60 participants
- Classroom style 800 participants
- Banquet 800 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Colloque	26 m²	2 m			14 participants		10 participants
Korhogo	30 m²	2 m	10 participants	10 participants	12 participants		10 participants
Cosmos	34 m²	4 m	30 participants	18 participants	20 participants	12 participants	20 participants
Mankono	35 m²		40 participants	16 participants	18 participants	20 participants	30 participants
Sassandra	35 m²		30 participants	16 participants	18 participants	16 participants	40 participants
Daloa	42 m²		45 participants	20 participants	22 participants	24 participants
Odienne	42 m²		45 participants	20 participants	22 participants	24 participants	40 participants
Daoukro	43 m²		50 participants	18 participants	20 participants	24 participants	40 participants
Aboisso	43 m²		60 participants	22 participants	24 participants	26 participants
Katiola	45 m²		30 participants	18 participants	22 participants	16 participants	40 participants
Rotary	57 m²		40 participants	30 participants	28 participants	12 participants	30 participants
Kossou	58 m²	2 m	25 participants	18 participants	20 participants		20 participants
Bassam	74 m²	2 m	80 participants	26 participants	268 participants	30 participants	40 participants
San pedro	84 m²	2 m	100 participants	36 participants	30 participants	40 participants	40 participants
Balafon	113 m²	4 m	100 participants	40 participants	40 participants	60 participants	80 participants
Chandelier lagune	132 m²		120 participants	40 participants	30 participants	60 participants	80 participants
Salle des fetes	665 m²	6 m	600 participants	60 participants	60 participants	200 participants	400 participants
Auditorium	1974 m²	12.0 m	1650 participants	300 participants	60 participants	800 participants	800 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Audio and video equipment
Podium
Lectern
Day light
WIFI access
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room
Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Classic Room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft
Views: City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Superior room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Superior Room with 2 single size beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Lagoon view, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Luxury Room

Max. number of persons: 2
Area: From 33 m² / 355 sq ft
Views: Lagoon view, City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Classic Room, 2 single size beds, city view

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft
Views: City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Rooms

Prestige Suite

Accessible room

Max. number of persons: 2
Area: From 62 m² / 667 sq ft
Views: Lagoon view, City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Opera Suite

Accessible room

Max. number of persons: 2
Area: From 82 m² / 883 sq ft
Views: Lagoon view, City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Presidential Suite

Max. number of persons: 2
Area: From 124 m² / 1335 sq ft
Views: City side, Lagoon view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Junior Suite

Accessible room

Max. number of persons: 2
Area: From 45 m² / 484 sq ft
Views: Lagoon view, City side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Signature Suite

Accessible room

Max. number of persons: 4
Area: From 62 m² / 667 sq ft
Views: Lagoon view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

Suites

Our restaurants and bars

LA GOURMANDISE

Type of cuisine: International

Visit La Gourmandise for relaxed all-day dining by the hotel's manmade lake, whether in the contemporary dining room or out on the large terrace. Buffets and à la carte menus feature international and African dishes made with fresh, local ingredients.

Lunch

06:30 - 12:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LE TOIT D'ABIDJAN

Type of cuisine: French

Shoot up to Abidjan's finest French gourmet restaurant for dinner with a view over Abidjan's glittering rooftops. Executive chef Pascal Favier recreates the authentic flavors of France using the best of Ivory Coast's fresh fish and exotic fruits.

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LA BRASSERIE

Type of cuisine: French

The Brasserie invites you enjoy a meal in a trendy and stylish setting. The restaurant offers an ideal place to gather for a meal, tasty French cuisine and magnificent views of the gardens

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LE PAVILLON

Type of cuisine: Regional

CACAO LOUNGE

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CHICHA BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LINK BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

OASIS POOL BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PAVILLON BAR

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Paul F. Business - 25/03/2020 Confirmed reviews ALL

Beautiful atmosphere, fine dining, great location

Dear Paul Rudolph F., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is our pleasure to see that you appreciated your stay with us and we are going to share your great words with the team as an encouragement! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanta Ba Diakité Guest Experience Manager

Bien situé

Eva Business - 23/03/2020 Confirmed reviews ALL

Nice hôtel, great location, great gardens and pool! used to be the best in town but is now getting old... carpets need to be changed in the rooms, they are dirty and a bit smelly Bed and sheets are great

Dear Eva M., Thank you very much for letting us know about your experience at The Sofitel Abidjan Hôtel Ivoire. We took good note of your feedbacks and we will do our best to improve the quality of our carpets. We really hope to welcome you soon for an experience beyond your expectation. Sincerely, Fanta Ba Diakité Guest Experience Manager

I am satisfied

Anonymous Business - 13/03/2020 Confirmed reviews ALL

I enjoyed almost every moment except, not every waiter/waitress speaks english.

Dear Imre K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Good stay

Peter R. Business - 13/03/2020 Confirmed reviews ALL

Awesome moment throughout my stay.

Dear Peter R., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Wonderful interiors, very good service and excellent dining

Cheick K. Families - 13/03/2020 Confirmed reviews ALL

Great hotel with all friendly and helpful staff. The receptionists were all helpful, friendly and very knowledgeable. I had the chance to deal with: Jean Marc, Fatou, Dorothee, Marie Lotte..... just the few I could remember in the Glimpse. I highly recommend and will definitely be returning. I believe the management need to take credit as well for the well run hotel. I am looking forward for my next visit in this amazing place. Until then. Thank you all.

Dear Cheick Amed K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Very convenient.

Charles Z. Business - 13/03/2020 Confirmed reviews ALL

Excellent service, comfortable rooms, pro active follow up on questions, great dining facilities, great airport service.

Dear Charles Z., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Responsable Relation Client

Good stay

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Excellent

Dear KOFI A., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Responsable Relation Client

Good stayOK

Tiga N. Business - 12/03/2020 Confirmed reviews ALL

Dear Tiga N., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Satisfactory stay would have been better except 1st day

Andre R. Families - 11/03/2020 Confirmed reviews ALL

The 1st day very disappointing main pool closed and never advised when booked. But really what was so bad we invited friends for a meal, food was so bad we paid and left to go out of hotel to eat. 3 that we invited said restaurant always bad there. During night room service food was as bad. Oddly all other meals pool, room service and brunch were excellent. That said we went out restaurant every day after 1st one so bad. Other than thar restaurant the Room was nice, staff also seem good. Hall way on 5th floor smells damp as carpets stained and ceiling damp moldy shame as Sofitel have always been excellent all places we have been.

Well located a bit confusing hotel as the two side, pool was empty

Thierno D. Couples - 10/03/2020 Confirmed reviews ALL

Also A/C stopped working at some point then next day water leaking from the roof all was said to the front desk they offered at the end to change my room but didnt feel like packing

Dear Mr D., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am really sorry de see that your experience did not meet your expectations. This is definitely not the kind of experience we want our guest to live. Please, allow me to express my sincerest apologies. Be assured that we are adressing those issues properly so that this won't happen again. Thank you again for sharing your concerns and we really hope to welcome you soon for a stay beyond your expectations! Sincerely, Fanta Ba Diakité Guest Experience Manager

Very nice property in a great location

Anonymous Business - 10/03/2020 Confirmed reviews ALL

Very enjoyable experience, great facilities (gym) and excellent restaurant.

Dear David Marc D., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Yes

Jainaba F. Business - 08/03/2020 Confirmed reviews ALL

It was great

Dear Jainaba F., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

terrible service for price, horrible communications

Anonymous Business - 07/03/2020 Confirmed reviews ALL

booked big conference, event space, cocktail arrangements, etc. missing reservations despite confirmed res numbers, cold coffee, absurd cocktail arrangements in a dark space in front of the pharmacy....rude liasons when conference space was nit ready nor well orepared.

Dear Scott M., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Beautiful service

Sarah Business - 07/03/2020 Confirmed reviews ALL

Lovely view and the service was excellent

Dear Sarah E., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Second time, no way near as good

Sami Couples - 06/03/2020 Confirmed reviews ALL

This is the second time I've stayed here and it was a massive disappointment compared to the first. I had to move rooms 3 times and still was not entirely happy with my room. I was given a room in the tower - looks nothing like the website pictures and not what I stayed in before. I moved rooms because the air con didn't work, lights were broken, rooms were dark and I didn't pay over £1000 for a view of a car park. Every day my room key stopped working. I had to ask for my room to be cleaned even though I had the clean my room sign on the door. Having stayed before, I had the expectations of the small touches like chocolates on the pillows. This happened once. Service was slow by the pool and often our order was wrong. As a vegetarian, I was even served meat one day. And on my final day the pool was out of action with no explanation. I am a silver member of Accor and did not feel remotely so. Next time I'm in Abidjan, I will most definitely stay elsewhere.

Dear Samantha H., Thank you very much for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am really sorry to read how much you were disappointed on your stay ; this is not the kind of experience we want our guest to live. Please allow me to express my sincerest apologies. Be assured that we will take the appropriate measure to avoid this to happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please, don't hesitate to contact me for your next stay at The Sofitel Abidjan ; I will personnally make sure that your stay will be beyond your expectations. Sincerely, Fanta Ba Diakité Guest Experience Manager

Good stay

Hp Business - 05/03/2020 Confirmed reviews ALL

Everything was fine except the swimming pool was empty!

Dear Ms HEATHER P., Thank you very much for taking the time to give us your feedback on your stay at Le Sofitel Abidjan Hôtel Ivoire. We are glad to see that you globally appreciated your stay ; nonetheless, We notice that your are not satisfied with the ALL Program and we would really like to understand why so that we can improve for the best. Please, don't hesitate to contact me by e.mail so that we could exchange directly about ALL. I really hope to welcome you soon for a stay that better meets your expectations. Sincerely, Fanta Ba Diakité Guest Experience Manager

Jarry B. Business - 05/03/2020 Confirmed reviews ALL

Nice experience

Dear Anne-Claire Jarry-B., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. We are glad to see that you enjoyed your experience with us and be assured that we took good note of your comments on the swimming pool. Thank you again for taking the time to give us feed back so that we could better improve our services! Hoping to welcome you soon for a memorable stay! Sincerely, Fanta Ba Diakité Guest Experience Manager

Great Experience

Anonymous Families - 04/03/2020 Confirmed reviews ALL

I cannot emphasize enough how extraordinary the experience at the Sofitel was... the staff is just incredible: attentive, courteous, dedicated and really go out of their way to ensure a pleasant customer experience. A huge thanks to the front desk staff and the management as well

Dear Edvige J., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is really a pleasure for us to read your great feedback and we are going to share with the teams! Make you live these kind of Experience is the reason why we are here... Thank you again for sharing your experience, and we hope to welcome you soon for another extraordinary stay! Sincerely, Fanta Ba Diakité Guest Experience Manager

Strategically located

Ks H. Business - 02/03/2020 Confirmed reviews ALL

The Sofitel Abidjan Hôtel is an excellent ambassador for Côte d'Ivoire. It's true 5-star experience with awell trained and resourceful staff from the reception to the rooms. Not forgetting their omelette.

Dear H. K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Nothing exceptional

Caroline Business - 02/03/2020 Confirmed reviews ALL

The time with Sofitel had all types of mishaps - flooding, door sensor not working, payment challenges, inconsistent turn down service, etc. The highlight of my stay was the breakfast - it was very good, well presented and satisfying. The evening music downstairs was a welcome end to a hard/long day at work.

Dear Caroline N., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

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Sofitel Abidjan Hotel Ivoire Hotel 5 stars

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Sofitel Abidjan Hotel Ivoire

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Classic Room

Superior room

Superior Room with 2 single size beds

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Classic Room, 2 single size beds, city view

Prestige Suite

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LA GOURMANDISE

LE TOIT D'ABIDJAN

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CACAO LOUNGE

CHICHA BAR

LINK BAR

OASIS POOL BAR

PAVILLON BAR

Our guest reviews for Sofitel Abidjan Hotel Ivoire

Our other hotels nearby

Pullman Abidjan Hotel

Novotel Abidjan Hotel

ibis Abidjan Plateau Hotel

ibis Abidjan Marcory Hotel

Our guest reviews for
Sofitel Abidjan Hotel Ivoire