Our hotel is certified ALLSAFE. This ensures our hygiene and prevention measures meet the highest standards verified by Bureau Veritas. Le Toit d'Abidjan, La Brasserie, Le Pavillon, Link, and Cacao Lounge have your gourmet dining needs covered. Sofitel Spa, Sofitel Fitness, and the swimming pool are available for your wellness needs. Join us on WhatsApp before, during and after your stay: +2250787300341

Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Name: Sofitel Abidjan Hotel Ivoire
Address: ABIDJAN, 08, IVORY COAST
Telephone: (+225)2722482626
Rating: 4.2

Customer review rating 4.2/5 5,590 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

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+ 23 Services

Sofitel Abidjan Hotel Ivoire Hotel

French luxury and local cuisine in the world's most exciting city

Welcome to Abidjan! Our hotel is located in an oasis of greenery filled with history, combining the French way of life and local tradition. Our hotel is certified ALLSAFE, book with peace of mind.

Mr Daniel Karbownik, Hotel Manager

Located on the edge of the Ebrié Lagoon in the Abidjan district, Sofitel Abidjan Hotel Ivoire opens its doors with 423 spacious and well-designed rooms and suites overlooking the lagoon or the chic Cocody district. Its spa, fitness center, 3D cinema, outdoor swimming pool, 4 restaurants and 5 bars invite you to relax. The hotel supports your professional and private events with 19 modern and equipped conference rooms and a 1,650-seat convention center.

The Sofitel Abidjan Hotel Ivoire combines work and relaxation. In addition to being close to the city center and the Abidjan business district, it's close to the tourist sites of Grand-Bassam or Assinie. Just a 10-minute drive from the Plateau, you can also visit the Grand Mosque of Abidjan, St Paul's Cathedral and the Museum of Civilizations of Côte d'Ivoire. The Bingerville Botanical Garden is a 30-minute drive away.

Sofitel Abidjan Hotel Ivoire is conveniently located in the heart of the economic capital of Abidjan, on the coast of the Ebrié Lagoon.

Hotel extras

Certified ALLSAFE by Bureau Veritas
18 fully-equipped meeting and seminar rooms
World Luxury Award-winning restaurants
A spa and two fitness centers
423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas WiFi available in public areas.
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Public outdoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
FELIX HOUPHOUET BOIGNY INT APT Paying
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
- Gift shop/newspaper shop
- Hairdressing salon
Porter

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Well-being Paying
- Hammam (Paying)
- Massage (Paying)
Babysitting on request Paying
Tennis Paying
- Outdoor tennis court (Paying)
- Tennis (Paying)
Beach and water sports Paying
- Boat excursions (Paying)
- Pedal boat (Paying)
Boules/petanque Paying

Breakfast Paying
4 Restaurant(s)
5 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

18 Meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 755 parking spaces
- On site
- Parking opened 24/7
- Private

Parking
- 755 parking spaces
- On site
- Parking opened 24/7
- Private

5 Bar(s)
5 Restaurant(s)
- Buffet (Extra)
- Buffet (Extra)
- Express (Extra)
- Cold snacks
- Hot meals

5 Bar(s)
5 Restaurant(s)
Breakfast (Extra)
- Buffet (Extra)
- Buffet (Extra)
- Express (Extra)
Room service
- Cold snacks
- Hot meals

- Beauty salon
- Hairdresser/barber
- On site
- Outside
- On site
- Outside
Hammam
- Hammam
- Massage

Boutiques/shopping
- Beauty salon
- Hairdresser/barber
Oasis Pool
- On site
- Outside
Pavilion
- On site
- Outside
SOFITEL FITNESS

Hammam
Sofitel Spa
- Hammam
- Massage

Babysitting on request
Children's TV Channels

Babysitting on request
Children's TV Channels

18 Meeting room(s)
- Business center is wheelchair accessible
- Business center with support staff Currently unavailable
- Self service business center
Meeting rooms

18 Meeting room(s)
Business Center
- Business center is wheelchair accessible
- Business center with support staff
  Currently unavailable
- Self service business center
Meeting rooms

- Golf course 18 holes
- Golf course 9 holes
- Boules/petanque
- Gym
- Pedal boat
- Swimming pool
- Tennis (Extra)

Golf
- Golf course 18 holes
- Golf course 9 holes
Sports activities
- Boules/petanque
- Gym
- Pedal boat
- Swimming pool
- Tennis (Extra)

- Art gallery
- Drugstore/pharmacy
- Gift shop/newspaper shop
- 100% Non Smoking Property
- Air Conditioning
- Casino
- Elevator to all floor
- 2 rooms for people with reduced mobility
- 209 non-smoking rooms
- 24 floors
- 423 rooms
- Chinese Mandarin
- English
- French
- Dry cleaning / Ironing
- Laundry / Valet Services (Extra)
- Pressing (Extra)
- Executive Lounge
- Waiting area or lounge
- Concierge
- Currency exchange
- Luggage storage
- Plugs and converters available on desks
- Porter
- Safe deposit box at reception
- ABJ (Extra)
- FELIX HOUPHOUET BOIGNY INT APT (Extra)

Boutiques/shopping
- Art gallery
- Drugstore/pharmacy
- Gift shop/newspaper shop
Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Casino
- Elevator to all floor
Hotel informations
- 2 rooms for people with reduced mobility
- 209 non-smoking rooms
- 24 floors
- 423 rooms
Languages spoken at the hotel
- Chinese Mandarin
- English
- French
Laundry / Valet Services (Extra)
- Dry cleaning / Ironing
- Laundry / Valet Services (Extra)
- Pressing (Extra)
Lounge
- Executive Lounge
- Waiting area or lounge
Services available at reception
- Concierge
- Currency exchange
- Luggage storage
- Plugs and converters available on desks
- Porter
- Safe deposit box at reception
Shuttle (Extra)
- ABJ (Extra)
- FELIX HOUPHOUET BOIGNY INT APT (Extra)

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08 abidjan
ivory coast

Tel: +2252722482626

Fax: (+225)2722446518

Check-in from 14h00

Check out up to 12h00

By plane
FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying
By train
GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

BANQUE MONDIALE 1.0 km / 0.62 mi
BICICI 6.0 km / 3.73 mi
CEDEAO ETAT MAJOR 5.0 km / 3.11 mi
CHILDREN OF AFRICA 1.0 km / 0.62 mi
ECOBANK 5.0 km / 3.11 mi
ECP 5.0 km / 3.11 mi
FED IVO DE FOOT 3.0 km / 1.86 mi
MTN 8.0 km / 4.97 mi
NATION UNIES 5.0 km / 3.11 mi
NESTLE 3.0 km / 1.86 mi
NOVARTIS 9.0 km / 5.59 mi
NSIA 7.0 km / 4.35 mi
SAMSUNG 6.0 km / 3.73 mi
SANOFI 4.0 km / 2.49 mi
SONAM 13.0 km / 8.08 mi

Your meetings and events

With a chic decor, and meeting rooms named after the different Ivory cities. The Sofitel Abidjan Hotel Ivoire is an ideal venue for business meetings, prestigious galas, seminars and conferences.The Sofitel experience will ensure that your meeting, event or wedding on the Ivory Coast runs smoothly, down to the last detail: customized menu, wine tasting, cocoa-based indulgence, cocktails by the lake...Free WIFI, a business center and secretarial services make your business travels to Abidjan easier, in addition to the proximity to the embassies, the University and the Plateau district.

Room descriptions and layouts

meeting rooms

From 1 to 1,650

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 14 participants
- Classroom style Configuration is not available for this hotel
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 10 participants
- U-shaped Room 10 participants
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 12 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 18 participants
- Classroom style 20 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 30 participants
- U-shaped Room 16 participants
- Board-room 18 participants
- Classroom style 16 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 45 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 24 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 45 participants
- U-shaped Room 20 participants
- Board-room 22 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 60 participants
- Classroom style 26 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 50 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 22 participants
- Classroom style 16 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 40 participants
- U-shaped Room 30 participants
- Board-room 28 participants
- Classroom style 12 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style Configuration is not available for this hotel
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 26 participants
- Board-room 268 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 100 participants
- U-shaped Room 36 participants
- Board-room 30 participants
- Classroom style 40 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 120 participants
- U-shaped Room 40 participants
- Board-room 30 participants
- Classroom style 60 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 600 participants
- U-shaped Room 60 participants
- Board-room 60 participants
- Classroom style 200 participants
- Banquet 400 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 12.0 m
- Theatre style 1650 participants
- U-shaped Room 300 participants
- Board-room 60 participants
- Classroom style 800 participants
- Banquet 800 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Colloque	26 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	14 participants	Configuration is not available for this hotel	10 participants
Korhogo	30 m²	2 m	10 participants	10 participants	12 participants	Configuration is not available for this hotel	10 participants
Cosmos	34 m²	4 m	30 participants	18 participants	20 participants	12 participants	20 participants
Mankono	35 m²		40 participants	16 participants	18 participants	20 participants	30 participants
Sassandra	35 m²		30 participants	16 participants	18 participants	16 participants	40 participants
Daloa	42 m²		45 participants	20 participants	22 participants	24 participants	Configuration is not available for this hotel
Odienne	42 m²		45 participants	20 participants	22 participants	24 participants	40 participants
Aboisso	43 m²	4 m	60 participants	22 participants	60 participants	26 participants	Configuration is not available for this hotel
Daoukro	43 m²		50 participants	18 participants	20 participants	24 participants	40 participants
Katiola	45 m²		30 participants	18 participants	22 participants	16 participants	40 participants
Rotary	57 m²		40 participants	30 participants	28 participants	12 participants	30 participants
Kossou	58 m²	2 m	25 participants	18 participants	20 participants	Configuration is not available for this hotel	20 participants
Bassam	74 m²	2 m	80 participants	26 participants	268 participants	30 participants	40 participants
San pedro	84 m²	2 m	100 participants	36 participants	30 participants	40 participants	40 participants
Balafon	113 m²	4 m	100 participants	40 participants	40 participants	60 participants	80 participants
Chandelier lagune	132 m²	7 m	120 participants	40 participants	30 participants	60 participants	80 participants
Salle des fetes	665 m²	7 m	600 participants	60 participants	60 participants	200 participants	400 participants
Auditorium	1974 m²	12.0 m	1650 participants	300 participants	60 participants	800 participants	800 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Audio and video equipment
Indoor and Outdoor facilities
Podium
Lectern
Day light
WIFI access
Slide projector
Syndicate rooms
Overhead projector
Airconditioned meeting room
Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Classic Room

Max. number of persons: 2
Area: From 19 m² / 205 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Superior room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Superior Room with 2 single size beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Lagoon view, City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Luxury Room

Max. number of persons: 2
Area: From 33 m² / 355 sq ft
Views: Lagoon view, City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Classic Room, 2 single size beds, city view

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Prestige Suite

Accessible room

Max. number of persons: 2
Area: From 62 m² / 667 sq ft
Views: Lagoon view, City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Opera Suite

Accessible room

Max. number of persons: 2
Area: From 82 m² / 883 sq ft
Views: Lagoon view, City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Presidential Suite

Max. number of persons: 2
Area: From 124 m² / 1335 sq ft
Views: City View, Lagoon view *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Junior Suite

Accessible room

Max. number of persons: 2
Area: From 45 m² / 484 sq ft
Views: Lagoon view, City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

Signature Suite

Accessible room

Max. number of persons: 4
Area: From 165 m² / 1776 sq ft
Views: Lagoon view *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Nespresso machine
Coffee/tea making facilities(...)

Our restaurants and bars

LE PAVILLON

Type of cuisine: Regional

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

LA GOURMANDISE

Type of cuisine: International

Visit La Gourmandise for relaxed all-day dining by the hotel's manmade lake, whether in the contemporary dining room or out on the large terrace. Buffets and à la carte menus feature international and African dishes made with fresh, local ingredients.

Monday 06:30 - 12:00
Tuesday 06:30 - 12:00
Wednesday 06:30 - 12:00
Thursday 06:30 - 12:00
Friday 06:30 - 12:00
Saturday 06:30 - 12:00
Sunday 06:30 - 12:00

LE TOIT D'ABIDJAN

Type of cuisine: French

Our chef recreates the authentic flavors of French gastronomy from the best Ivorian exotic fish and fruits. This delicious cuisine and sublime view of Abidjan will amaze your senses.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

LA BRASSERIE

Type of cuisine: Bistronomy

The Brasserie invites you enjoy a meal in a trendy and stylish setting. The restaurant offers an ideal place to gather for a meal, tasty French cuisine and magnificent views of the gardens

Monday 12:00 - 15:00
Tuesday 12:00 - 15:00
Wednesday 12:00 - 15:00
Thursday 12:00 - 15:00
Friday 12:00 - 15:00
Saturday 12:00 - 15:00
Sunday 12:00 - 15:00

CACAO LOUNGE

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Monday 07:00 - 23:00
Tuesday 07:00 - 23:00
Wednesday 07:00 - 23:00
Thursday 07:00 - 23:00
Friday 07:00 - 23:00
Saturday 07:00 - 23:00
Sunday 07:00 - 23:00

OASIS POOL BAR

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

LINK BAR

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

PAVILLON BAR

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

CHICHA BAR

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Good

Gnandji S. Solo - 19/07/2021 Confirmed reviews ALL

Good

Old hotel rooms

Ayana C. Couples - 19/07/2021 Confirmed reviews ALL

I stayed in room 506 in the tower. I was quite displeased with the state of the rooms at Sofitel. The rooms are very outdated. There were stains on the carpet. The television did not work most of the time. We called for assistance and they never came. I had to go to the front desk to get someone to come to the room to look at the tv. It is a smart tv with all of the smart functions disabled. There is no iron in the room and when we asked for one, the ironing board arrived broken. This hotel has a nice lobby but the entire place needs to be refurbished.

Osazee B. Friends - 11/07/2021 Confirmed reviews ALL

It was ok

Another good stay

Alastair P. Business - 07/07/2021 Confirmed reviews ALL

Staff excellent - even with Covid restrictions. Menu in restaurant not wide enough for someone with a ten day stay, however, I understand why and the food and service were excellent. I previously stayed in the Tower part of the hotel and would wish to stay there in future as I absolutely loved breakfasting by the pool - a brilliant start to the day. Your bars only stock the "Oakheart type" Bacardi, not the "Bacardi Blamc", the most popular white spirit in the world and the only one that I as a diabetic can drink safely - please change that choice. Overall though, an excellent stay. By the way, I mentioned to the front desk my Apple phone charger and cable were missing, however I found it on departure under the bed - don't know how it got anywhere near there. My apologies for any inconvenience caused.

Cool and lovely environment

Kayode A. Business - 01/07/2021 Confirmed reviews ALL

The hotel, I must admit, lived up to the expectations. The environment is cool and lovely. Right from the reception to the room services, all that I had privileges to meet with performed brilliantly. Permit me to use this medium to express my appreciations to the members of your staffs. Melan Prisca, Bovan Sabine, Ama and some other members of the room service whose names I may have omitted. They were so friendly and their manners of responding to request were just amazing. The personnel cleaning the room were similarly amazing.People like Mr Charles, Mr Sanogo etc. Friendly receptionists like Yvette and Othniel. All these made the period of my stay something that worth a good memory. I will always recommend the hotel for anyone who desires a home away from home. Keep it up.

Great stay

Thomas G. Business - 07/06/2021 Confirmed reviews ALL

Hotel vibes - great staff - 5 days business trip

Dear Thomas g., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

Iconic Hotel in Abidjan

Javier F. C. Business - 02/06/2021 Confirmed reviews ALL

Excellent location, the hotel is an iconic landmark but some areas start to need an upgrade because of the damage caused by humidity.

Dear Javier Fournier C., Dear Javier Fournier C., We very much appreciate your comment regarding your stay at the Sofitel Abidjan Hôtel Ivoire. I will share your comment with our team and be sure that all your remarks have been taken into account. Thank you again for sharing your experience. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer

Well located and a very good stay

Ade A. Families - 26/05/2021 Confirmed reviews ALL

Cordial respectful staff, nice environment and good food.

Dear Adetokunbo A., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, OBRE Guest Relation Officer.

Poor service

Michael O. Couples - 29/04/2021 Confirmed reviews ALL

Service was poor. Facilities are outdated

Dear Michael O., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, OBRE Guest Relation Officer.

Molded hotel room

C. B. Business - 27/04/2021 Confirmed reviews ALL

Hotel room had black mold directly outside my door and the hotel room smelled like mold or mildew.

Dear Loneal B. C., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, OBRE Guest Relation Officer

Good stay, amazing team

Juan V. Business - 18/04/2021 Confirmed reviews ALL

Amazing business stay at Sofitel Abidjan, with a good room with city views, excellent bed and toilet, very good selection of TV channels and good free wifi access, excellent breakfast and a really good team taking care of the guest 24/7, which is always appreciated. I would like to highlight Madame Mireille who did really her best to make me feel in my own home.

Dear Juan Antonio V., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Overall Great Stay

Alecko Couples - 18/04/2021 Confirmed reviews ALL

The staff were friendly and made our stay very welcomed. However, I do have a few comments regarding the room. The carpet was stained and gave the impression that the room has not been cleaned properly. The water pipes made some noise during the night, which woke us up a couple of times and made it difficult to ignore. However, having said that, the bed was incredibly comfy and that was lovely. All in all, our stay was great and the staff definitely played a big part in that.

Dear Alecko Lacky A., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. We are sorry for all the inconvenience you encountered during your stay. know that all your remarks have been taken into account to make all your next stays up to your expectations. hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

An Overall Great Stay

Staf T. P. Solo - 12/04/2021 Confirmed reviews ALL

I grew up always seeing the finest of shows and best of things taking place at this hotel, so it was only right i visit myself now that i can. I travel A LOT for work, but this bed was the most comfy i have ever slept in. I felt on a cloud. Guest services attendants were courteous, from the guards at the entrance to the bell hop. The room was largely clean and the balcony is an amazing plus. My only issues, my floor seemed to have some renovation taking place and i saw mold... lots of it. My room had spider webs on the ceiling as well, and some very dusty spots by the bed. Other than that, la brasserie was great and Issiaka my Bell hop was very very helpful. Excellent hôtel, service impeccable, et répond à la plupart de vos attentes. Quelque points à renforcer... il y avait de la moisissure assez visible dans les couloirs et dans la chambre. Aussi un peux de poussière dans la chambre. Je note quand même que les membres du staff étaient attentif et prêt à répondre aux préoccupations.

Dear Moustapha T., Thank you so much for your comment. It is always a pleasure to receive positive feedback. I will share it with our team. We want you to know that we are lucky to have you. Be sure that all your remarks are taken into account to make your next stay pleasant as the previous one. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

One stay

philippusd2015 Business - 22/01/2020 TripAdvisor review

Enjoyable stay with professional staff always keen to help. Hotel is very clean and room service is impeccable. However rooms may need to be refreshed in order to be kept up to date. I will most certainly choose the sofitel for my stay in Abidjan

Thank You Sir for your Nice comment. Sincerly Lucie ADOU Guets Relations Clients

eLearning Africa conference attendee

CG_10-2019 Business - 30/10/2019 TripAdvisor review

This is over all a very fine hotel! Elegantly appointed with comfortable rooms with nice amenities, and the best bed I have ever slept on. There are good restaurants and attentive, friendly staff, there's even a movie theater. However, the only reason I did not rate it a five is that once you step off the elevators onto the floors above the musty smell of moldy carpeting hits you like a wall. Whoever thought wall to wall carpeting in such a hot and humid city was a good idea? Lose that and stick with the nice tile/marble/etc. surfaces as in your lovely lobby and this hotel get 5 stars! I'd easily recommend this place to anyone except those sensitive to damp musty carpets.

Dear Sir, we apologizes. we are gratefull for your appreciation. we will do better to merit. best regards, Mme Lucie ADOU Responsable Expérience- clients

Stayed 17 to 19 Sept

jbraimah Business - 22/09/2019 TripAdvisor review

I was not impressed with the length of time it took to check me in. Even though I checked in online. What's the point of checking in on line. The Duty manager was borderline rude. I will not be staying at Sofitel Abidjan again!

Good Morning M. JBRAIMAH We thank you for precious time taken to share whith us your experience. We are sincerly apologyzing for the inconvenient that occured and we want to reassure you that actions will be taken to avoid this to happen again. Sincerly Mrs ADOU Lucie

Home away from home

JFEA63 Business - 03/06/2019 TripAdvisor review

Every trip back to Sofitel Hotel Ivoire is like coming home. The staff is friendly, service is impeccable, and our concerns are always taken to heart. The amenities are first class. The hotel is an institution in Abidjan and deservedly so.

Dear Guest, We thank you for your review. We would like you to know that we are glad that you appreciate the quality of our services and you consider the Sofitel as your home away from home. Knowing that you are satisfied is our main reward. We are looking forward to welcome you back at your hotel. Warm regards, Yaka POTIN Guest Experience Manager.

as always...

walHamburg Business - 07/04/2019 TripAdvisor review

Great stay, great team, only to name a few: Cathérine from breakfast team, and the always best omelette from Béatrice. Despite the very high room price that time, at least for my accompanying clients, the visit was excellent.

Dear Guest, Thank you for such a nice review. We are glad you enjoyed your stay with us and we hope to welcome you very soon again. Sincerely, Yaka POTIN Guest experience Director

Convenient location

Tamanccoblue Business - 02/10/2017 TripAdvisor review

Nice hotel comfortable bed. Convenient location to conduct business in Abidjan. Overalll positive. Internet usually decent but a little walk this time around. Accor is a gray chain. Don’t forget to sign up to their loyalty program!

Dear Guest, Thank you so much!!! For your comment, your loyalty and overall your invitation to our loyalty programm. This mentions your satisfaction and we thank you. Hope to welcome you soon again in Sofitel where life is MAGNIFIQUE ! sincerely, yaka POTIN Guest experience Director

The worst ever

tum2424 Business - 05/09/2017 TripAdvisor review

I have just came back from my trip and stay at the Sofitel Abidjan during last week as per below booking, there are some issues that i would have to report as a customer complaint: According to the reservation below, the payment is confirmed as paid status and it shows that the balance to be paid at the hotel is ZERO, but what we have been serviced at the hotel when we did check out, the person in charge has told us the payment is not been done yet which is ok but i would have to ask for their other reference from Accor that the payment is not done yet??? as the only reference document is the below email to confirm and be referenced between myself and the hotel regarding the payment, if the payment is not done yet, there was supposed to be at least another email from Accor to confirm to the customer that the payment is not done. also, when we did check in, the reception had confirmed that the payment has been done, we only need to be deposited for the expenses while we stay which is no problem as regular requirement. again, once we were checking out, the manager name ' Anne', had totally bad performed, as she has provided the blind information and seems not to responsible for the situation, she does not care for the confirmation email and only admit to deduct our payment from the credit card gaurantee. it seems not to be her problem, that was what she said. anyway, we agreed to pay only after i can receive the email from Accor mention for the mistake their have done on the confirmation email below, i actually expect the prior notice regarding this payment from Accor central department not just one person who were at the reception to against the below email message. Do you agree with this??? eventually the payment has been deducted from my card without any notice!!!!!!!!! what the bad action from the unprofessional 5 stars hotel!!!!!! 2. after i checked the payment with my bank, i found that the payment has been charged converted to our THB currency with 5% over charge, even though i agree that the rate may be applied in different rate but it supposes not to be this high 5% different which is unacceptable comparing to the attached file which i received the estimate payment amount earlier. The total price shows as attached is THB 81,526.61 but the actual charged is THB 85,219.84, what is this???? At least i need the correct clarification. there are few more complaint during our stay which i already informed to

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Sofitel Abidjan Hotel Ivoire Hotel 5 stars

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LE PAVILLON

LA GOURMANDISE

LE TOIT D'ABIDJAN

LA BRASSERIE

CACAO LOUNGE

OASIS POOL BAR

LINK BAR

PAVILLON BAR

CHICHA BAR

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Sofitel Abidjan Hotel Ivoire