Novotel Goa Candolim Hotel 5 stars

Pleasure holidays with all supported staff Miss. Tanisha on front desk was very helpful to clients. All is well among the provided facilities.

Accor, my favourite brand of Hotels... And Novotel, my second home, as usual, loved the stay, the location, the rooms, the bf spread, and last but not the least the warmth of the staff working there, special mention has to be Tanishka, even in our last stay she was there and really took good care of us, it's because of people like Tanishka that hotels are repeated by thier guests... Thanks again Novotel, for an amazing stay...

The stay was pleasant and the rooms are big. The cleanliness of the rooms have to be increased. We were in a suite and found a bit of dust and dirt on the walls. Needs to be better maintained. Staff are very polite and pleasant.

Very nice, will love to come back again.

The floor was very sticky in room 1103, and the pillow cover was not washed it had very bog coffee mark right in the centre. No one picked up the calls, we had to call 10 times to house keeping to them pick up once. And no numbers were mentioned as in where to call as guest services never picked up the call. Overall the hote was good but service was poor. Even breakfast was not up to the mark.

Stay was pleasant and staff was extremely helpful

It was ok. Did not like the room view. It was dirty behind. Dint even want to stand in the balcony

We were there for 2nights during dec 2020. Mr Rakshit, Mr Peter(chef) and Ms Deepti(House Keeping) all of were being very supported with respective their departments during our stay. We thank full specially Mr Peter(chef) who had provide Jain food so tasty. We also appericiate his efforts to serve us till late night although his duty is over. Truely fivestar service we got. And we recommend this property everyone especially, who are looking for Jain food with good test in GOA.

Good service and pleasing environs. The whole team was very courteous (special mention to Prajwal and ever smiling Saumitra) and willing to help at all time. House keeping did great even as they were stressed beyond routine. All in All, go for it guys!!!! Small suggestion - Your breakfast menu needs a makeover

Hotel is not meeting the criteria as per international standard quality requirements like ISO 22483 standard. Far away from beach. Inadequate anenties I'm room, no list of complementary amenties or paid amenties available. Everytime dialing zero is bothering for guest. Inadequate varieties of menu in breakfast. Even in Ala cart some of the common menu not available. Republic chanel is not available in TV. No option of regional channel including news channel. Staffs are not well trained and lacking professionalism. Often they are commiting mistake in table manner. Steam bath was not available in Spa. It is non star standard good hotel type not worthy for the money spend. My room no was 1321 , hotel stay was from 24 to 28 December.

I was there at this property after a whole year of pandemic. I was staying there with my two boys one 12 year old and one 6 year old. The property is located 6 minutes away from the beach that made life extremely easy as the swimming pool was not operational considering COVID norms. Moreover the staff including the managers were extremely courteous and helpful. We extended a day because the boys were overjoyed with the property in general, the room, the service and of course the location. We were driving it down to Mumbai and the manager was very courteous to pack breakfast for the road. I would recommend this property to anyone and everyone looking for fun at the beach which is close by and also other famous restaurants. While it is located in the midst of everything it has its own peace and calm. It isn't like properties at Bagga or Calungate which are overly priced and overly crowded not meant for family travelers. Overall superb and excellent experience. Will go back to them whenever in Goa. Cheers!

rakshit sir manager was helping us in all the matter

Dear Mr.Ranju singh, It's advisable to work oñ your services.You provide pre- booked rooms with non- working bathroom door, uncleaned room.The day we checked in your team struggled to provide us room in good condition.You may check with Manager on duty dated 22nd of Decber ,room no 1138 ,1134. I also head HR of MNC and do understand the worth of good services. I advice you to connect me over call will explain further but i am sure will not recommend anyone.

Excellent service !! Loved the place...accessible to everything .... restaurants, beaches close by , shopping and night life !! To mention the BF spread was good !! Never repeated during my 3 days stay !

It was a great experience overall ..