Novotel Goa Resort & Spa Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 3,898 reviews

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Novotel Goa Resort & Spa
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+ 25 Services

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road
Candolim, Bardez
403515 goa
india

Tel: +918327112424

Fax: (+91)8327112425

Check-in from 15h00

Check out up to 12h00

  • PRIVATE BUS SERVICE:  CANDOLIM STOP BUS STOP

  • By plane

    DABOLIM AIRPORT At 35km / 21 miles - Shuttle paying

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By helicopter

    AGUADA At 5km / 3 miles

  • By train

    MADGAON At 50km / 31 miles

  • By train

    MARGAON STATION At 47km / 29 miles

  • By train

    THIVIM At 18km / 11 miles

  • By train

    THIVIM STATION At 19km / 11 miles

GPS:15.520575, 73.769631

Companies

  • BERGER BECKER 6.0 km / 3.0 mi
  • CIPLA 35.0 km / 21.0 mi
  • DIEBOLD 13.0 km / 8.0 mi
  • GENO PHARMA 17.0 km / 10.0 mi
  • GKB LENSES LIMITED 19.0 km / 11.0 mi
  • GKB OPHTHALMICS 13.0 km / 8.0 mi
  • GOA SHIPYARD LTD 40.0 km / 24.0 mi
  • IFB 35.0 km / 21.0 mi
  • KINECO LIMITED 5.0 km / 3.0 mi
  • LUPIN 35.0 km / 21.0 mi
  • PILERNE IND. ESTATE 7.0 km / 4.0 mi
  • SESA GOA LTD 15.0 km / 9.0 mi
  • SIEMENS 35.0 km / 21.0 mi
  • SYNGENTA 35.0 km / 21.0 mi
  • TCS 10.0 km / 6.0 mi
  • TIVIM IND. ESTATE 13.0 km / 8.0 mi
  • UNICHEM LABS 5.0 km / 3.0 mi
  • ZUARI AGRO 40.0 km / 24.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • 1131m2 of banquet space with the 2nd largest pillarless ballroom in North Goa.

  • Audio and video equipment

  • Podium

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable place for living. Perfect for all your needs where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.

Our guest reviews for
Novotel Goa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,898 reviews

TripAdvisor Rating 4.5/5

2,392 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Pleasant Stay

Customer review rating 4.0/5

Arup K. M. Families - 28/11/2021 Confirmed reviews ALL

A good clean hotel. Well behaved staff. Good housekeeping. Good service.

Really substandard service.

Customer review rating 2.0/5

Khushwant B. Couples - 27/11/2021 Confirmed reviews ALL

Had high expectations from Novotel after reading most of the reviews here. Must say we were bitterly disappointed. Pros: 1) Location - close to a few nice eatouts and not too far from Calangute. 2) Lovely swimming pool. 3)Decent,clean rooms though on the smaller side. Cons: 1) They knew before we booked that we were on our babymoon. No small efforts at all from their side to make it special in any way or even doing any courtesies. Even after prior requests and with resort not full, they were extremely hesitant to give us any kind of late checkout. Very cold and robotic staff right from front desk to room service. 2) Below average breakfast spread and a lot of items tasted sub standard. 3) Extremely poor service at the main restaurant. We had 2 meals there and the time taken to serve even butter milk and black dal was over 45 minutes. Unclean tables without napkins and repeated requests for every item. One lady staff mentioned that she was the only old staff present and they are in process of recruiting more. As of now, inspite of best efforts of the current folks at the restaurant, looks like severely understaffed. 4) Pathetic maintenance of the sports area- Carrom Board, Badminton rackets,etc all in urgent need of replacing/repairs. 5)They dont have carpet in the corridors. So whenever the room service trolley goes to different rooms passing your room, it makes a loud screechy noise throughout the day and makes it impossible to have rest without disturbance. All in all,stay here only for the location and if spending most time outside the property. They have a lot to improve and work on for a star hotel and for the price paid. A big thumbs down. P.S - Also don't be so vain and respond to only 5 star reviews on TripAdvisor. I have reviewed there as well and you have conveniently missed responding to my review while replying to all others. This does not hold you in good stead and I will be sharing this feedback with all my friends and relatives!

Good stay friendly staff

Customer review rating 5.0/5

Liezel Families - 24/11/2021 Confirmed reviews ALL

Second time we have visited they have great activities for kids and the rooms very comfortable. The staff too are very obliging. We will surely basis again

Good stay

Customer review rating 4.5/5

Syed S. H. Families - 18/11/2021 Confirmed reviews ALL

The GM Ranju was extremely helpful and nice..

Courteaous Staff and superb property

TripAdvisor rating 5.0/5

VincentSmith2014 18/11/2021 TripAdvisor review

Best part of this hotel is the staff, extremely courteous and live up to Accor Values. And of course the property is awesome and the location is superb and away from the crowd. I would like to call out - Brendon, Rohit, Linda, Avi and Malik's name here for stupendous work

Dear Vincentsmita, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Candolim. It is a pleasure to read that you enjoyed your stay with us. We are glad for your complimentary words about our staff and hospitality. We look forward to your return. Regards Ranju Singh

superb stay

Customer review rating 5.0/5

Gurmeet S. A. Couples - 17/11/2021 Confirmed reviews ALL

right from early check-in to room upgrade to room cleanliness was amazing. staff service and friendliness at the restaurant & reception was exemplary. the food was very good. chef pradip personal touch was exemplary.

It was a good stay , beautiful experience

Customer review rating 5.0/5

Gurudatt S. Families - 17/11/2021 Confirmed reviews ALL

Resort is beautiful , well lit up and have lot of amenities and play area with spa and gym. Staff is prompt and hospitable

Courteous staff

Customer review rating 5.0/5

Vincent S. Families - 17/11/2021 Confirmed reviews ALL

We loved the stay at Novotel, the staff made the experience an memorable one to my family. Of course the location and property is good, but the credit that I would like to give is to Rohit, Brendon, Linda, Avi and Malik

Good stay

Customer review rating 5.0/5

Rikki J. Families - 16/11/2021 Confirmed reviews ALL

Overall very good experience

Very Good

Customer review rating 5.0/5

Rahil Friends - 16/11/2021 Confirmed reviews ALL

Brandon at the concierge was excellent and helpful.. even Rohan and Linda were helpful

Customer review rating 5.0/5

Shaibal D. Families - 15/11/2021 Confirmed reviews ALL

The stay was comfortable. Property is nicely maintained, courteous staff Located close to beach .

Well located good food good interior courteous staff overall relaxing and nice place to stay

Customer review rating 4.5/5

Shishir M. Families - 15/11/2021 Confirmed reviews ALL

As above

Good senior staff

Customer review rating 4.0/5

Nehal J. Families - 14/11/2021 Confirmed reviews ALL

The staff at the managerial level is very very understanding and polite !

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Well located

Customer review rating 4.5/5

Suhag P. Families - 14/11/2021 Confirmed reviews ALL

I have issues in brakefast

GOOD STAY

Customer review rating 4.0/5

Anil B. Families - 12/11/2021 Confirmed reviews ALL

AS I TRAVELLED BY CAR, I RECOMMEND YOU TO HAVE CAR WASH PERSON ARRANGMENT ,SO THAT CUSTOMER DOES NOT HAVE TO HUNT FOR THE SAME. AND I WOULD REQUEST YOU TO SERVE FRESH TEA AT BREAKFAST. THE TEA WHICH YOU SERVE AT BREAKFAST IS PATHETIC AND STALE.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Best Stay at Goa

Customer review rating 5.0/5

Darshan K. Families - 12/11/2021 Confirmed reviews ALL

I can describe this stay as the best stay. The staffs are cooperative and friendly, and always ready to help. The hotel maintained cleanliness and hygiene at the highest priority. The breakfast is good and a high variety of food is offered. I completely enjoy my stay at this property.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you again. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Decent stay

Customer review rating 3.5/5

Preetam D. Families - 11/11/2021 Confirmed reviews ALL

The positives: 1. Stayed at elegance suite, well planned 2. Attentive house keeping , restaurant staff 3. Good breakfast spread 4. Greenery around the pool helped in providing shade at a major section 5. Quiet location, not too far from main roads and various restaurants, beach at walking distance Negatives: 1. Doesn’t have a overall 5 star property feel, more like a 3-4 star 2. Approach road small to the hotel from the road 3. Hotel signage at road entrance should be bigger 4. Didn’t get the relevant discount for 3rd night @50% rate inspite of having the relevant vouchers since i was told it had to be told at the time of reservation

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

Stay in Goa

TripAdvisor rating 4.0/5

Adventure50483230142 15/09/2021 TripAdvisor review

The service is certainly excellent and the people make the difference. However the cleanliness of the floors and maintenance in general had a lot to be desired for me personally. Also felt the discipline of the guests around the buffet was not in keeping with COVID protocol and no one from the staff was doing anything to implement basic discipline. Not what one expects of a French chain.

Dear Adventure, Thank you for your review. Your compliments about the service delight me and it gives me great pleasure to share it with the team. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention/. We do hope that you will come back and stay with us again next time you are in Goa. Do let us known for any further attention. Regards Ranju Singh

it would have been a average stay but made very good and memorable at the end.

TripAdvisor rating 3.0/5

51ishpreets 04/09/2021 TripAdvisor review

Its a good property but does not qualify to be in resort category because of the space constraint. All credit goes to Yogen (duty manager) who tried to make our stay comfortable. She was very flexible and helped us in upgrading our room as per our requirement and our stay ended on a Happy Note.. Staff was decent but there is always scope of improvement if we compare with the services offered by other resorts. May be this comparison is coming because we opted for Taj exotica in South Goa and then came to Novotel for North Goa stay. One of the thing, we are very unhappy about is the rates charged to us. We did direct deal with Novotel on email but rates given to us were very high as compared to what was available online on all the travel websites. This was very disappointing. Second thing, rooms given to us initially had lot of smell (Cigratte Smoke). Since we were travelling with kids, it was very difficult to stay in those room. Even though we were transferred to other room and later upgraded. But it should have been avoided at the first instance. One more thing, I would like to share is that the services at the buffet breakfast was minimal. There were no proper cutlery at the table and lack of adequate staff to serve the guests.7:30 to 11:00am was very chaotic time at the restaurant. It could have been well managed with adequate staff.

Dear 51ishpreets, Thank you for your review. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention. Thank you for giving us the opportunity to turnaround your experience and for allowing us to restore your faith in the quality of our service that we pride ourselves on delivering. Do let us know for any further assistance. Regards, Ranju Singh

Monsoon with Novotel

TripAdvisor rating 5.0/5

VikasAdiNancy 24/08/2021 TripAdvisor review

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Dear Vikas, We are so delighted to read that your experience has reached all of your expectations! On behalf of the whole team and management, thank you for your great review. We look forward to your next visit. Regards Ranju Singh

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